In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
Q: purchased and it came looking new, as i had bought it NEW, but it was actually damaged. customer service with the actual company is awful--as i needed to contact the company itself to return it.
A: 
1