In this task, you're given a review from Amazon. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral, 4: good, 5: extremely good.
Q: Needed this for a birthday gift. Arrived 10 days after ordering it, after I needed it to arrive, and customer service was very good with a refund. Pleased with them.
A: 
4