Percentage of receivables past due

  


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|  |  | December 31, 2020 |
| Internal Risk Rating |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior |  | Total |
|  | (in millions) |
| Risk 5 |  | $ | —  |  |  | $ | —  |  |  | $ | —  |  |  | $ | —  |  |  | $ | —  |  |  | $ | 3  |  |  | $ | 3  |  |
| Risk 4 |  | —  |  |  | —  |  |  | 4  |  |  | 9  |  |  | —  |  |  | 10  |  |  | 23  |  |
| Risk 3 |  | —  |  |  | 9  |  |  | 8  |  |  | 25  |  |  | 13  |  |  | 25  |  |  | 80  |  |
| Risk 2 |  | 30  |  |  | 57  |  |  | 62  |  |  | 69  |  |  | 14  |  |  | 41  |  |  | 273  |  |
| Risk 1 |  | 17  |  |  | 32  |  |  | 47  |  |  | 58  |  |  | 22  |  |  | 40  |  |  | 216  |  |
| Total |  | $ | 47  |  |  | $ | 98  |  |  | $ | 121  |  |  | $ | 161  |  |  | $ | 49  |  |  | $ | 119  |  |  | $ | 595  |  |

Financial Advisor LoansThe Company offers loans to financial advisors for transitional cost assistance. Repayment of the loan is highly dependent on the retention of the financial advisor. In the event a financial advisor is no longer affiliated with the Company, any unpaid balances become immediately due. Accordingly, the primary risk factor for advisor loans is termination status. The allowance for credit losses related to loans to advisors that have terminated their relationship with the Company was $5 million and $7 million as of December 31, 2021 and December 31, 2020, respectively.The tables below present the amortized cost basis of advisor loans by origination year and termination status:

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|  |  | December 31, 2021 |
| Termination Status |  | 2021 |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | Prior |  | Total |
|  | (in millions) |
| Active |  | $ | 136  |  |  | $ | 147  |  |  | $ | 119  |  |  | $ | 89  |  |  | $ | 116  |  |  | $ | 113  |  |  | $ | 720  |  |
| Terminated |  | 1  |  |  | 1  |  |  | —  |  |  | —  |  |  | —  |  |  | 6  |  |  | 8  |  |
| Total |  | $ | 137  |  |  | $ | 148  |  |  | $ | 119  |  |  | $ | 89  |  |  | $ | 116  |  |  | $ | 119  |  |  | $ | 728  |  |



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| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
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|  |  | December 31, 2020 |
| Termination Status |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior |  | Total |
|  | (in millions) |
| Active |  | $ | 171  |  |  | $ | 137  |  |  | $ | 101  |  |  | $ | 127  |  |  | $ | 83  |  |  | $ | 86  |  |  | $ | 705  |  |
| Terminated |  | —  |  |  | —  |  |  | —  |  |  | 1  |  |  | 1  |  |  | 8  |  |  | 10  |  |
| Total |  | $ | 171  |  |  | $ | 137  |  |  | $ | 101  |  |  | $ | 128  |  |  | $ | 84  |  |  | $ | 94  |  |  | $ | 715  |  |

Consumer LoansCredit Card ReceivablesThe credit cards are co-branded with Ameriprise Financial, Inc. and issued to the Company’s customers by a third party. FICO scores and delinquency rates are the primary credit quality indicators for the credit card portfolio. Delinquency rates are measured based on the number of days past due. Credit card receivables over 30 days past due were 1% of total credit card receivables as of both December 31, 2021 and December 31, 2020.The table below presents the amortized cost basis of credit card receivables by FICO score:

|  |  |  |  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |  |  |  |  |  |  |  |
|  | December 31, 2021 |  | December 31, 2020 |
| (in millions) |
| > 800 | $ | 30  |  |  | $ | 28  |  |
| 750 - 799 | 24  |  |  | 23  |  |
| 700 - 749 | 25  |  |  | 25  |  |
| 650 - 699 | 14  |  |  | 15  |  |
| < 650 | 5  |  |  | 5  |  |
| Total | $ | 98  |  |  | $ | 96  |  |

Policy Loans Policy loans do not exceed the cash surrender value at origination. As there is minimal risk of loss related to policy loans, there is no allowance for credit losses.         104
