Customer Service Associate 
The Customer Service Associate will be based in Winston Salem, NC. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities include, but are not limited to: We are looking for team players who are proactive and are willing to do “whatever it takes” to get the job doneIdeal candidate has a “can do” attitudeReceptionist will answer phones and direct calls appropriatelyGreet visitorsBe well spoken, clear and patient with all interactionsRemain calm and professional in stressful situationsFollow documented procedures and other duties as mutually agreedEnforce and handle security compliance standards regarding visitor’s badgesCoordinate conference room reservations and room preparationMaintain conference room standards as designatedCoordinate work for Customer Service AssociatesHelp resolve employee and customer concerns/issuesAdministrative services/processing large volume reports/invoices using excel and assisting manager with quarterly business reviewsLift large bundles of mail and make mail deliveriesHandle time-sensitive and confidential materialPerform duties and special requests as assigned by management and clientParticipate in cross-training and be flexible to perform varying roles whenever necessaryBalance workload; provide guidance and direction to teamServe as focal point for communication with customer and company personnelEnsure operating and quality standards are met based on serviceobjectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careEnsure adherence to business guidelines, safety &amp; security proceduresSupport financial results by minimizing site waste and rework 
Title: Customer Service Associate 
Salary: None
Description: The Customer Service Associate will be based in Winston Salem, NC. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities include, but are not limited to: We are looking for team players who are proactive and are willing to do “whatever it takes” to get the job doneIdeal candidate has a “can do” attitudeReceptionist will answer phones and direct calls appropriatelyGreet visitorsBe well spoken, clear and patient with all interactionsRemain calm and professional in stressful situationsFollow documented procedures and other duties as mutually agreedEnforce and handle security compliance standards regarding visitor’s badgesCoordinate conference room reservations and room preparationMaintain conference room standards as designatedCoordinate work for Customer Service AssociatesHelp resolve employee and customer concerns/issuesAdministrative services/processing large volume reports/invoices using excel and assisting manager with quarterly business reviewsLift large bundles of mail and make mail deliveriesHandle time-sensitive and confidential materialPerform duties and special requests as assigned by management and clientParticipate in cross-training and be flexible to perform varying roles whenever necessaryBalance workload; provide guidance and direction to teamServe as focal point for communication with customer and company personnelEnsure operating and quality standards are met based on serviceobjectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careEnsure adherence to business guidelines, safety &amp; security proceduresSupport financial results by minimizing site waste and rework 
Requirements: Associate experience, High School or equivalent education
Fraudulent: No