Customer Experience (Intern)
The RoleWe have an amazing opportunity for someone to help take our customers' experience of shopping with Swoon to the next level. We have projects gagging to be implemented, and love to hear awesome new ideas too. We’re talking help set up a pop-up shop, organising personal communication to each customer but on a big scale, and several other projects.This role isn’t for the faint hearted - you’ll be dashing around London at times, writing 100 cards at another, and trying to manage 4 outside companies delivering a container worth of products to the middle of nowhere at another, but the results of all of these projects will be super visible and their impact on our customers will be immense.ResponsibilitiesResearching pop-up concepts and locationsLiaising with outside companies to organise eventsCrafting communication plans for customers, and actioningSuggesting improvements for email commsImplementing a ‘manufacturing update’ email plan for pieces in production
Title: Customer Experience (Intern)
Salary: 13000-14000
Description: The RoleWe have an amazing opportunity for someone to help take our customers' experience of shopping with Swoon to the next level. We have projects gagging to be implemented, and love to hear awesome new ideas too. We’re talking help set up a pop-up shop, organising personal communication to each customer but on a big scale, and several other projects.This role isn’t for the faint hearted - you’ll be dashing around London at times, writing 100 cards at another, and trying to manage 4 outside companies delivering a container worth of products to the middle of nowhere at another, but the results of all of these projects will be super visible and their impact on our customers will be immense.ResponsibilitiesResearching pop-up concepts and locationsLiaising with outside companies to organise eventsCrafting communication plans for customers, and actioningSuggesting improvements for email commsImplementing a ‘manufacturing update’ email plan for pieces in production
Requirements: Internship experience, Unspecified education
Fraudulent: No