CRM Admin
We are building the next generation of video-on-demand (VoD) and are currently building an all-star team who will help turn our company into a leader in its field. Do you want to be at the crossroads of new technologies and entertainment? Are you hungry to deliver revolutionary customer service that maximizes productivity and delivers customer satisfaction in a new and innovative way? The RoleAs CRM Admin you will be at the cutting edge of how media and technology interact. Your primary role will be to lead our global CRM strategy and execution, ensuring smooth management of our SFDC Market/Sales/Services Cloud.Success in this position will require both the ability to decide on high-impact CRM decisions and initiatives as well as the ability to create SFDC training content to foster and grow desired knowledge, processes, and skills.  Within the first 60 days you will be expected to:Develop a deep understanding of our business and our customer interaction channels and take over operational management of the newly created #URL_1e2e8c2aa3448868521f437655b97aa030cd58404a2a701ce411573d85d62a63# org; Design and build interface tools to integrate new departments into Salesforce;Undertake operational management of the ExactTarget Marketing automation platform;ResponsibilitiesPerform day-to-day configuration, reporting, training, and maintenance of the Salesforce orgContinuously monitor data quality, perform data cleanup, and implement tools and controls to ensure data integrityDevelop reports, dashboards and meaningful analytics for various teams and executive managementAble to take the lead in solving complex data management issuesManage security, users, roles, profiles, groups, sharing rules and other setup optionsManage and prioritize ongoing support requests and administrative needs of usersProactively seek out and implement innovative solutions, best practices and productivity toolsConfigure and maintain sandbox environments to facilitate successful development and QA testing of new features and functionality
Title: CRM Admin
Salary: None
Description: We are building the next generation of video-on-demand (VoD) and are currently building an all-star team who will help turn our company into a leader in its field. Do you want to be at the crossroads of new technologies and entertainment? Are you hungry to deliver revolutionary customer service that maximizes productivity and delivers customer satisfaction in a new and innovative way? The RoleAs CRM Admin you will be at the cutting edge of how media and technology interact. Your primary role will be to lead our global CRM strategy and execution, ensuring smooth management of our SFDC Market/Sales/Services Cloud.Success in this position will require both the ability to decide on high-impact CRM decisions and initiatives as well as the ability to create SFDC training content to foster and grow desired knowledge, processes, and skills.  Within the first 60 days you will be expected to:Develop a deep understanding of our business and our customer interaction channels and take over operational management of the newly created #URL_1e2e8c2aa3448868521f437655b97aa030cd58404a2a701ce411573d85d62a63# org; Design and build interface tools to integrate new departments into Salesforce;Undertake operational management of the ExactTarget Marketing automation platform;ResponsibilitiesPerform day-to-day configuration, reporting, training, and maintenance of the Salesforce orgContinuously monitor data quality, perform data cleanup, and implement tools and controls to ensure data integrityDevelop reports, dashboards and meaningful analytics for various teams and executive managementAble to take the lead in solving complex data management issuesManage security, users, roles, profiles, groups, sharing rules and other setup optionsManage and prioritize ongoing support requests and administrative needs of usersProactively seek out and implement innovative solutions, best practices and productivity toolsConfigure and maintain sandbox environments to facilitate successful development and QA testing of new features and functionality
Requirements: Mid-Senior level experience, Associate Degree education
Fraudulent: No