Customer Service Team Lead 
We are currently seeking a Customer Service Team Lead. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Rapid City, SD location.Responsibilities include, but are not limited to:Manage all applicable departments of operationManage PTO time and daily schedulesMentor, develop and lead employeesPersonal developmentExcellent customer serviceProfessional conduct and dressFollow the Novitex Business Practice GuidelinesDemonstrate initiative and dedication to the jobDemonstrate follow up and follow through skillsHuddles with teamSite standard complianceCollect data for monthly reportsProvide recognition for employeesProvide training for employeesAssists in conducting reviews for employeesAssists in delivery of corrective action as necessary to employeesAssists to interview and hire new employeesService Level Agreement complianceCost savings/cost avoidance
Title: Customer Service Team Lead 
Salary: None
Description: We are currently seeking a Customer Service Team Lead. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Rapid City, SD location.Responsibilities include, but are not limited to:Manage all applicable departments of operationManage PTO time and daily schedulesMentor, develop and lead employeesPersonal developmentExcellent customer serviceProfessional conduct and dressFollow the Novitex Business Practice GuidelinesDemonstrate initiative and dedication to the jobDemonstrate follow up and follow through skillsHuddles with teamSite standard complianceCollect data for monthly reportsProvide recognition for employeesProvide training for employeesAssists in conducting reviews for employeesAssists in delivery of corrective action as necessary to employeesAssists to interview and hire new employeesService Level Agreement complianceCost savings/cost avoidance
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No