Customer Happiness Hero
At TradeGecko, our primary focus is creating a most amazing product. Our second focus? To make our customers happy. We take customer happiness to a whole new level. We make sure they know we are available for them anytime by call, email and every other medium possible. We are approachable at every level. As a Happiness Hero, this is what you will be doing:You will work together with Yuhwen, Faz and Hana on all of our support efforts.You'll delight and get acquanted with 2000 people who use TradeGecko with email responses, calls and tickets as they send in support requests, suggestions and ideas.When we get a new gecko fan, you'll call them and get them onboard our awesome journey.You'll jump on Live Chat, replying to questions and suggestions.You'll be a champion for the customer in internal discussions by helping the engineers prioritize feature requests and bug fixes.
Title: Customer Happiness Hero
Salary: 20000-50000
Description: At TradeGecko, our primary focus is creating a most amazing product. Our second focus? To make our customers happy. We take customer happiness to a whole new level. We make sure they know we are available for them anytime by call, email and every other medium possible. We are approachable at every level. As a Happiness Hero, this is what you will be doing:You will work together with Yuhwen, Faz and Hana on all of our support efforts.You'll delight and get acquanted with 2000 people who use TradeGecko with email responses, calls and tickets as they send in support requests, suggestions and ideas.When we get a new gecko fan, you'll call them and get them onboard our awesome journey.You'll jump on Live Chat, replying to questions and suggestions.You'll be a champion for the customer in internal discussions by helping the engineers prioritize feature requests and bug fixes.
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No