Client Services Manager - SM1
Client Services Manager - SM1San Mateo, CA#URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# is leading the way with technology that's evolving with the changing media landscape, not against it. Description The Client Services Manager will be assigned to specific accounts and be responsible for the successful and on-time execution campaigns running on the #URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# platform. From setting up and moderating Kick-Off-Calls through ensuring billing is complete, the campaign manager is the primary owner of the successful execution campaigns from assigned accounts. The Client Services Manager will work with media agencies and publishers as well as Account Directors and Sales Directors in the region to ensure that campaigns meet and exceed client’s expectations. The Client Services Manager may manage a coordinator, back-up Client Services Manager peer, or handle certain clients’ work on a one-off basis. Key responsibilities include:Maintaining strong communication and manage expectations with clients, account directors and sales to keep all stakeholders informed of campaign statusExecuting and/or ensuring that process is executed on every assigned campaign, in some cases by delegating campaign tasks to Campaign Coordinator, Ad-Operations or back-up Client Services ManagerTroubleshooting and solving common technical problems, and address client issuesMonitoring campaign performance to client’s objectives and make optimization as necessaryMaintaining and expanding client relationships; notifying stakeholders about future business opportunitiesDeveloping and maintaining expert level proficiency in the #URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# tool set
Title: Client Services Manager - SM1
Salary: None
Description: Client Services Manager - SM1San Mateo, CA#URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# is leading the way with technology that's evolving with the changing media landscape, not against it. Description The Client Services Manager will be assigned to specific accounts and be responsible for the successful and on-time execution campaigns running on the #URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# platform. From setting up and moderating Kick-Off-Calls through ensuring billing is complete, the campaign manager is the primary owner of the successful execution campaigns from assigned accounts. The Client Services Manager will work with media agencies and publishers as well as Account Directors and Sales Directors in the region to ensure that campaigns meet and exceed client’s expectations. The Client Services Manager may manage a coordinator, back-up Client Services Manager peer, or handle certain clients’ work on a one-off basis. Key responsibilities include:Maintaining strong communication and manage expectations with clients, account directors and sales to keep all stakeholders informed of campaign statusExecuting and/or ensuring that process is executed on every assigned campaign, in some cases by delegating campaign tasks to Campaign Coordinator, Ad-Operations or back-up Client Services ManagerTroubleshooting and solving common technical problems, and address client issuesMonitoring campaign performance to client’s objectives and make optimization as necessaryMaintaining and expanding client relationships; notifying stakeholders about future business opportunitiesDeveloping and maintaining expert level proficiency in the #URL_b0c46563ede9cd7db1c4789a59b5459bbd3bc82e0f5dbdb0b142ceb7d21416f5# tool set
Requirements: Mid-Senior level experience, Bachelor's Degree education
Fraudulent: Yes