Collections Supervisor
Tidewater Finance Company is located in Virginia Beach, VA and has a full-time Collections Supervisor position available. Tidewater Finance is an industry leader in indirect consumer specialty financing since 1992. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork, and an uncompromised level of customer service. Responsibilities:Orients, coaches, counsels, disciplines and evaluates performance of branch employeesExcellent written and verbal communication skillsPossess excellent leadership, team building and motivational skillsConducts weekly accounts reviews with Collectors as requiredSets branch objectives, monitors and appraises employee performanceCommunicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction specifically finance and collections relatedAssist with development of a calling strategyEvaluates and recommends continuing professional education of Service Center personnelCustomer calls, talk-offs, escalated calls, and appropriate use of all collection toolsAccount reviews- Review customer accounts regularly to ensure quality performanceUpholds Tidewater’s Collections Code of Conduct at all timesParticipates in special projects or performs duties in other areas as requested 
Title: Collections Supervisor
Salary: None
Description: Tidewater Finance Company is located in Virginia Beach, VA and has a full-time Collections Supervisor position available. Tidewater Finance is an industry leader in indirect consumer specialty financing since 1992. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork, and an uncompromised level of customer service. Responsibilities:Orients, coaches, counsels, disciplines and evaluates performance of branch employeesExcellent written and verbal communication skillsPossess excellent leadership, team building and motivational skillsConducts weekly accounts reviews with Collectors as requiredSets branch objectives, monitors and appraises employee performanceCommunicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction specifically finance and collections relatedAssist with development of a calling strategyEvaluates and recommends continuing professional education of Service Center personnelCustomer calls, talk-offs, escalated calls, and appropriate use of all collection toolsAccount reviews- Review customer accounts regularly to ensure quality performanceUpholds Tidewater’s Collections Code of Conduct at all timesParticipates in special projects or performs duties in other areas as requested 
Requirements: Mid-Senior level experience, None education
Fraudulent: No