Training Developer
This position is responsible for supporting the development of the training programs throughout the Customer Operations organization. Training programs will span all business/functional groups including Transmission, Distribution, Gas, Grid Modernization, Dispatch, Metering, and Fleet. This will also include any training for process-centric topics as well as any enterprise training needed in the organization (e.g. safety related, new projects, storm support, etc.).Specific Job Details: General responsibilities for this position will include:• Researching and reviewing existing training programs and determining value, consistency, and alignment with other efforts• Collaborating with multiple team members to ensure alignment and consistent methodologies for training development• Developing training material and ensuring proper revisions, updates, and consistent storage of material• Collaborating with the Program Managers to understand process and skill set gaps and work with them on ideas for mitigation plans.The position will require strong communication skills (strong written communication skills), and the ability to interpret the needs of the business and translate it into well-documented training material. The ideal candidate will demonstrate the ability to present creative solutions and the ability to understand how to orient tasks to create efficient work flow in the parameters established by the Learning Development designs/templates.
Title: Training Developer
Salary: None
Description: This position is responsible for supporting the development of the training programs throughout the Customer Operations organization. Training programs will span all business/functional groups including Transmission, Distribution, Gas, Grid Modernization, Dispatch, Metering, and Fleet. This will also include any training for process-centric topics as well as any enterprise training needed in the organization (e.g. safety related, new projects, storm support, etc.).Specific Job Details: General responsibilities for this position will include:• Researching and reviewing existing training programs and determining value, consistency, and alignment with other efforts• Collaborating with multiple team members to ensure alignment and consistent methodologies for training development• Developing training material and ensuring proper revisions, updates, and consistent storage of material• Collaborating with the Program Managers to understand process and skill set gaps and work with them on ideas for mitigation plans.The position will require strong communication skills (strong written communication skills), and the ability to interpret the needs of the business and translate it into well-documented training material. The ideal candidate will demonstrate the ability to present creative solutions and the ability to understand how to orient tasks to create efficient work flow in the parameters established by the Learning Development designs/templates.
Requirements: None experience, None education
Fraudulent: No