Technical Support Team Leader
If working in a cubical seems like your idea of hell then joining our awesome startup team might be the opportunity you’ve been waiting for.We're a Singaporean based, venture backed startup in the B2B SaaS space.  We're opening an office in the Philippines!Resourceful, clever and opinionated should be some of the adjectives used to describe your unique personality. Customer happiness/satisfaction is a game you aim to win.ResponsibilitiesWe're looking for an experienced Customer Support Team Leader to join and help us scale up our awesome team in the Philippines.Learn more in a month than you would in a year of a normal company.You will help the General Manager of TradeGecko in the Philippines to grow a team that will be making sure that all our customers are properly taken cared of.In this position you’ll learn:To be a coach &amp; be a leaderGrow and manage a team of support staff.Communicate and engage with all key global markets.Path to successYou’ll need to be proactive and ready to control your own future. Together we can set your objectives but it’s you who needs to take charge and create your own path to success.Useful skillsKnowledge in SaaS Ecosystem is a plusSimilar technical support experience (specifically SaaS) is a plusGoogle Apps (Gmail, docs, calendars)ZendeskGood written EnglishExperience with MS officesWriting / web content creating experienceIf you think you have what it takes and can handle our group of talented, hardworking, sarcastic miscreants, then apply now … right now!
Title: Technical Support Team Leader
Salary: None
Description: If working in a cubical seems like your idea of hell then joining our awesome startup team might be the opportunity you’ve been waiting for.We're a Singaporean based, venture backed startup in the B2B SaaS space.  We're opening an office in the Philippines!Resourceful, clever and opinionated should be some of the adjectives used to describe your unique personality. Customer happiness/satisfaction is a game you aim to win.ResponsibilitiesWe're looking for an experienced Customer Support Team Leader to join and help us scale up our awesome team in the Philippines.Learn more in a month than you would in a year of a normal company.You will help the General Manager of TradeGecko in the Philippines to grow a team that will be making sure that all our customers are properly taken cared of.In this position you’ll learn:To be a coach &amp; be a leaderGrow and manage a team of support staff.Communicate and engage with all key global markets.Path to successYou’ll need to be proactive and ready to control your own future. Together we can set your objectives but it’s you who needs to take charge and create your own path to success.Useful skillsKnowledge in SaaS Ecosystem is a plusSimilar technical support experience (specifically SaaS) is a plusGoogle Apps (Gmail, docs, calendars)ZendeskGood written EnglishExperience with MS officesWriting / web content creating experienceIf you think you have what it takes and can handle our group of talented, hardworking, sarcastic miscreants, then apply now … right now!
Requirements: Mid-Senior level experience, None education
Fraudulent: No