Account Manager
A fast-paced, B2B marketing firm  - Network Sunday - is looking for a qualified Account Manager  for our Cape Town branch.The positionThe Account Manager serves as the primary business contact for the client and is largely responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service in a high-pressure environment. It is also imperative that the Account Manager represents client needs and goals within the organization to ensure quality.Responsibilities Responsible for all client communications, conflict resolution and compliance on client deliverables and campaign success.Understands company capabilities and service, and effectively communicates all offerings to the clientReviews all major deliverables to ensure quality standards and that client expectations are met.Ensures that client issues are dealt with efficiently and professionally; informing the Client Services Director of any escalating problems that may arise.Works closely with other Account Managers, Account support and Executive Assistants in order to maintain continuous knowledge of client status and progress.Ensures that all processes and procedures are completed and that quality standards are met.Aware and in pursuit of opportunities for new or return business.Communicates the client’s goals and interests accurately to the team.Regular reporting to the Customer Services Director, providing updates on all account activity, including status, dilemmas etc.
Title: Account Manager
Salary: None
Description: A fast-paced, B2B marketing firm  - Network Sunday - is looking for a qualified Account Manager  for our Cape Town branch.The positionThe Account Manager serves as the primary business contact for the client and is largely responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service in a high-pressure environment. It is also imperative that the Account Manager represents client needs and goals within the organization to ensure quality.Responsibilities Responsible for all client communications, conflict resolution and compliance on client deliverables and campaign success.Understands company capabilities and service, and effectively communicates all offerings to the clientReviews all major deliverables to ensure quality standards and that client expectations are met.Ensures that client issues are dealt with efficiently and professionally; informing the Client Services Director of any escalating problems that may arise.Works closely with other Account Managers, Account support and Executive Assistants in order to maintain continuous knowledge of client status and progress.Ensures that all processes and procedures are completed and that quality standards are met.Aware and in pursuit of opportunities for new or return business.Communicates the client’s goals and interests accurately to the team.Regular reporting to the Customer Services Director, providing updates on all account activity, including status, dilemmas etc.
Requirements: Not Applicable experience, None education
Fraudulent: No