Customer Account Coordinator
The primary function of this position is to provide Customer Service, interacting with customers via telephone and email, and developing and maintaining favorable customer relationships through on-going customer contact.  The position will require order entry skills and simple knowledge of logistics, transit times, and lead-times.  The position will support all of the Lesaffre sales areas including: Wholesale, Bakery &amp; Food Service, Consumer, Health and Nutrition, and Allied Products and Ingredients.  In addition, the position will help implement business process change initiatives as directed by the department manager.Duties and Responsibilities include the following.  Other duties may be assigned.Positive, proactive, and courteous customer service.Receive and initiate telephone calls regarding sales of goods.Provide knowledgeable information regarding product inquiries.Provide ownership of order entry process; review customer PO’s, analyze shipment requirements, process order to fulfillment.Verify product pricing as it relates to products ordered on customer PO’s.Provide timely and accurate information to customer inquiries related to logistics (scheduled shipment dates, transit times, shipment locations, etc.).Coordinate some sample orders for various customer groups.Provide liaison between customer and sales management, and customer and other internal departments.
Title: Customer Account Coordinator
Salary: None
Description: The primary function of this position is to provide Customer Service, interacting with customers via telephone and email, and developing and maintaining favorable customer relationships through on-going customer contact.  The position will require order entry skills and simple knowledge of logistics, transit times, and lead-times.  The position will support all of the Lesaffre sales areas including: Wholesale, Bakery &amp; Food Service, Consumer, Health and Nutrition, and Allied Products and Ingredients.  In addition, the position will help implement business process change initiatives as directed by the department manager.Duties and Responsibilities include the following.  Other duties may be assigned.Positive, proactive, and courteous customer service.Receive and initiate telephone calls regarding sales of goods.Provide knowledgeable information regarding product inquiries.Provide ownership of order entry process; review customer PO’s, analyze shipment requirements, process order to fulfillment.Verify product pricing as it relates to products ordered on customer PO’s.Provide timely and accurate information to customer inquiries related to logistics (scheduled shipment dates, transit times, shipment locations, etc.).Coordinate some sample orders for various customer groups.Provide liaison between customer and sales management, and customer and other internal departments.
Requirements: None experience, None education
Fraudulent: No