General Clerk II/Driver II 
We are currently seeking General Clerk II/Driver II to sit in our Washington, DC client location and work in a high volume production environment handling applicant/enrollee verifications and complex resolution processes on healthcare applications.  The right candidate will be an integral part of our talented team, supporting our continued growth. Responsibilities include, but are not limited to: Maintain and verify supporting documents related to the federal government's Affordable Care Act via paper or electronic formatTransport and deliver packagesIdentify, classify and sort documentsAssociate all scanned images and hard copies of verification documents with an individual’s record in client databaseMake appropriate annotations in the client database to indicate that new information has been received for record.Communicate with applicants, enrollees, and other relevant individuals to support the efficient processing of documentation. Communication will be conducted through mail, email or limited outbound callingHandle Complex Issue Resolution to include but not limited to; identify, research, analyze and manage all incoming and outgoing written correspondence related to all complex issuesMaintain Resolution LogPerform basic data entry; prepare and maintain detailed records, files, and reports; to type accurately at a speed consistent with work requirements; and to transfer documents from one location to anotherLift large boxes of paper for storage or production use if requiredHandle time-sensitive materialsHandle confidential materialsPerform duties and special requests as assigned by team leader and managerEnsure operating and quality standards are met based on service objectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careEnsure adherence to business guidelines, safety &amp; security proceduresSupport financial results by minimizing site waste and rework
Title: General Clerk II/Driver II 
Salary: None
Description: We are currently seeking General Clerk II/Driver II to sit in our Washington, DC client location and work in a high volume production environment handling applicant/enrollee verifications and complex resolution processes on healthcare applications.  The right candidate will be an integral part of our talented team, supporting our continued growth. Responsibilities include, but are not limited to: Maintain and verify supporting documents related to the federal government's Affordable Care Act via paper or electronic formatTransport and deliver packagesIdentify, classify and sort documentsAssociate all scanned images and hard copies of verification documents with an individual’s record in client databaseMake appropriate annotations in the client database to indicate that new information has been received for record.Communicate with applicants, enrollees, and other relevant individuals to support the efficient processing of documentation. Communication will be conducted through mail, email or limited outbound callingHandle Complex Issue Resolution to include but not limited to; identify, research, analyze and manage all incoming and outgoing written correspondence related to all complex issuesMaintain Resolution LogPerform basic data entry; prepare and maintain detailed records, files, and reports; to type accurately at a speed consistent with work requirements; and to transfer documents from one location to anotherLift large boxes of paper for storage or production use if requiredHandle time-sensitive materialsHandle confidential materialsPerform duties and special requests as assigned by team leader and managerEnsure operating and quality standards are met based on service objectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careEnsure adherence to business guidelines, safety &amp; security proceduresSupport financial results by minimizing site waste and rework
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No