Community Engagement Specialist
Job SummaryUnder the direction of the Director of Community Engagement, this position is responsible for coordinating and implementing the assigned program by developing marketing materials, recruiting clients, assessing situations, developing and implementing a strategy to achieve their individual goals by counseling clients and coordinating and teaching employment related classes/activities. Essential Functions (Not All Inclusive)Assist participants with the development of a goal plan specific to the participant’s individual needs and resources.Provide financial, personal and employment coaching for identified goals. Identify and assist with access to available resources for goal attainment.Provide and document advocacy activities on behalf of eligible participants when funds are unavailable or inadequate to resolve crisis. Assist in achieving/sustaining self-sufficiency (e.g. vendor negotiation, referrals, one-on-one meetings, and follow up with other human service organizations).Maintain a quality customer service process for crisis intervention and educate participants/customers on payment plans, county assistance, and additional resources.Connect participants to monthly financial coaching on budgeting, credit repair, and debt and financial management as needed.Organize and maintain program files that will be compiled for accurate outcome goal reporting.        Write reports that will accurately report program outcomes.Assist Director with researching, developing, drafting and editing of communication materials.Establish and maintain collaboration with other Community Action services, emergency services providers and community resources to better meet the needs of participant/customer base needs.Identify opportunities and provide work direction for volunteers to increase our capacity to meet goals.
Title: Community Engagement Specialist
Salary: None
Description: Job SummaryUnder the direction of the Director of Community Engagement, this position is responsible for coordinating and implementing the assigned program by developing marketing materials, recruiting clients, assessing situations, developing and implementing a strategy to achieve their individual goals by counseling clients and coordinating and teaching employment related classes/activities. Essential Functions (Not All Inclusive)Assist participants with the development of a goal plan specific to the participant’s individual needs and resources.Provide financial, personal and employment coaching for identified goals. Identify and assist with access to available resources for goal attainment.Provide and document advocacy activities on behalf of eligible participants when funds are unavailable or inadequate to resolve crisis. Assist in achieving/sustaining self-sufficiency (e.g. vendor negotiation, referrals, one-on-one meetings, and follow up with other human service organizations).Maintain a quality customer service process for crisis intervention and educate participants/customers on payment plans, county assistance, and additional resources.Connect participants to monthly financial coaching on budgeting, credit repair, and debt and financial management as needed.Organize and maintain program files that will be compiled for accurate outcome goal reporting.        Write reports that will accurately report program outcomes.Assist Director with researching, developing, drafting and editing of communication materials.Establish and maintain collaboration with other Community Action services, emergency services providers and community resources to better meet the needs of participant/customer base needs.Identify opportunities and provide work direction for volunteers to increase our capacity to meet goals.
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No