Driver Operations Manager
Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.We work with hundreds of the UK's best loved restaurants, including names like Carluccio's, GBK, Nando's, Rossopomodoro and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.Deliveroo’s Driver Operations team deal with management of our driver team, the face and wheels of Deliveroo. You will be working to become the Driver Operations Manager in order to help expand the business. Your tasks will include four key pillars, driver scheduling, driver performance, driver recruitment and driver payments.Management of a fleet of +50 driversPerformance management through driver data analysis to identify those drivers who perform strongly and those who need re-training or further encouragement. Freedom to create driver reward schemes which drive performance across the fleetScheduling drivers via a web-based scheduling portal; ensuring current staffing targets are met and ensuring we have appropriate drivers for both trough and peak trafficDiscipline, driver disputes, and behaviour management across a wide range of cultures, religions and backgroundsSupervision of driver payments; equipment deposits; tip &amp; reward paymentsResearch into new Deliveroo zones for driver hiring; approaching community leaders and venues in order to advertise driver recruitment
Title: Driver Operations Manager
Salary: None
Description: Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.We work with hundreds of the UK's best loved restaurants, including names like Carluccio's, GBK, Nando's, Rossopomodoro and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.Deliveroo’s Driver Operations team deal with management of our driver team, the face and wheels of Deliveroo. You will be working to become the Driver Operations Manager in order to help expand the business. Your tasks will include four key pillars, driver scheduling, driver performance, driver recruitment and driver payments.Management of a fleet of +50 driversPerformance management through driver data analysis to identify those drivers who perform strongly and those who need re-training or further encouragement. Freedom to create driver reward schemes which drive performance across the fleetScheduling drivers via a web-based scheduling portal; ensuring current staffing targets are met and ensuring we have appropriate drivers for both trough and peak trafficDiscipline, driver disputes, and behaviour management across a wide range of cultures, religions and backgroundsSupervision of driver payments; equipment deposits; tip &amp; reward paymentsResearch into new Deliveroo zones for driver hiring; approaching community leaders and venues in order to advertise driver recruitment
Requirements: Associate experience, None education
Fraudulent: No