Intake Coordinator
PURPOSE/FUNCTION:This position is responsible for answering calls on potential referrals, reviewing referrals for new patients and responding to inquiries on company services.  This position ensures that all intake forms are complete, accurate and within HealthCare California’s guidelines. ESSENTIAL FUNCTIONS:Ensures that authorizations are received and requested, as needed, for new referralsReceives and processes heavy phone orders from physicians and other community resources in a timely mannerVerifies new orders for new or existing patients and scheduling questions for all departments as identified by directorEnters patient demographics into the computer, generates certificates of medical necessity to DME patients, and communicates with other departmentsInteract with Marketers to collaborate on admitting new referrals and retaining referralsAssist the Marketing Department with after-hours marketing events
Title: Intake Coordinator
Salary: None
Description: PURPOSE/FUNCTION:This position is responsible for answering calls on potential referrals, reviewing referrals for new patients and responding to inquiries on company services.  This position ensures that all intake forms are complete, accurate and within HealthCare California’s guidelines. ESSENTIAL FUNCTIONS:Ensures that authorizations are received and requested, as needed, for new referralsReceives and processes heavy phone orders from physicians and other community resources in a timely mannerVerifies new orders for new or existing patients and scheduling questions for all departments as identified by directorEnters patient demographics into the computer, generates certificates of medical necessity to DME patients, and communicates with other departmentsInteract with Marketers to collaborate on admitting new referrals and retaining referralsAssist the Marketing Department with after-hours marketing events
Requirements: None experience, High School or equivalent education
Fraudulent: No