Premium Client Services Team Leader
The Selectus Group is searching for an energetic and highly capable Premium Client Service Team Leader with strong experience to lead our highly dynamic and friendly Premium Client Service and Solutions team of 6 Consultants in the Melbourne CBD. We are looking for a strong leader in this role to focus on the successful day-to-day functioning of the Team whilst ensuring individual and team KPIs are continuously met or exceeded. Responsibilities will include:Leading the Premium Client Service and Solutions Team to ensure team and individual Key Performance Indicators and Service Level Agreements are achieved and exceeded.Coaching and mentoring team members.Continually identifying improvements to enhance the Premium Client Service and Solutions experience.Maintaining an excellent standard of quality whilst responding to customer needs.Effectively forecasting Customer Service needs.Promoting a high performance, positive and driven culture at all times.
Title: Premium Client Services Team Leader
Salary: None
Description: The Selectus Group is searching for an energetic and highly capable Premium Client Service Team Leader with strong experience to lead our highly dynamic and friendly Premium Client Service and Solutions team of 6 Consultants in the Melbourne CBD. We are looking for a strong leader in this role to focus on the successful day-to-day functioning of the Team whilst ensuring individual and team KPIs are continuously met or exceeded. Responsibilities will include:Leading the Premium Client Service and Solutions Team to ensure team and individual Key Performance Indicators and Service Level Agreements are achieved and exceeded.Coaching and mentoring team members.Continually identifying improvements to enhance the Premium Client Service and Solutions experience.Maintaining an excellent standard of quality whilst responding to customer needs.Effectively forecasting Customer Service needs.Promoting a high performance, positive and driven culture at all times.
Requirements: None experience, None education
Fraudulent: No