Technical Support Specialist
EROAD modernised New Zealand’s paper-based RUC regime in 2009 with the launch of the world’s first GPS/cellular-based road charging system.We’re now New Zealand’s ninth fastest growing company, have offices in three countries and are a world leader in our field.To enable further expansion into new markets, we are looking for a Technical Support Specialist to provide a key link between our customer support team and engineering team.You will have a sound technical background, be able to see and understand issues from the customer’s perspective, and be an excellent problem solver. You’ll be dealing with a wide range of teams so you’ll need strong communication skills.You will quickly become an expert in our Depot web application. As a product knowledge expert you will conduct training in new products for staff and customers and become a champion for our customers.
Title: Technical Support Specialist
Salary: None
Description: EROAD modernised New Zealand’s paper-based RUC regime in 2009 with the launch of the world’s first GPS/cellular-based road charging system.We’re now New Zealand’s ninth fastest growing company, have offices in three countries and are a world leader in our field.To enable further expansion into new markets, we are looking for a Technical Support Specialist to provide a key link between our customer support team and engineering team.You will have a sound technical background, be able to see and understand issues from the customer’s perspective, and be an excellent problem solver. You’ll be dealing with a wide range of teams so you’ll need strong communication skills.You will quickly become an expert in our Depot web application. As a product knowledge expert you will conduct training in new products for staff and customers and become a champion for our customers.
Requirements: Associate experience, Unspecified education
Fraudulent: No