Customer Service Agent
A large Atlanta Customer Care Call Center is currently recruiting Client Support Professionals to handle customer service calls ***FROM HOME***. This job pays an hourly rate of $8.00 to $12.00 per hour and requires the successful completion of a ***5 Week Training Course***.Applicants must have their own computer, headset, and internet connection. Applicants will be required to pass a ***Background Check*** and complete a 2 hour comprehension test. Part time and full time positions are available. Part time personnel must work a minimum of 20 hours per week. Full time personnel must work a minimum of 40 hours per week and are able to work up to 60 hours per week. This job may require night and weekend shifts.Day-to-Day Scope of ServicesThe Program primarily involves the handling of Customer Care and Billing inquiry call types; however, there will be some calls requiring some basic troubleshooting, explanations regarding Network and Coverage issues, and retention activities.Top Call Types include:• Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism • Strive to resolve customer issues with one call resolution • Offer alternative solutions where appropriate with the objective of retaining customer's business • Handle business transactions in connection with activation of new customer accounts • Communicate with customers using web-based tools and demonstrates the associated proficiency in typing and grammar • Make financial decisions to protect/collect revenues and adjusts customer accountsPlease submit your professional resume for review and consideration.
Title: Customer Service Agent
Salary: None
Description: A large Atlanta Customer Care Call Center is currently recruiting Client Support Professionals to handle customer service calls ***FROM HOME***. This job pays an hourly rate of $8.00 to $12.00 per hour and requires the successful completion of a ***5 Week Training Course***.Applicants must have their own computer, headset, and internet connection. Applicants will be required to pass a ***Background Check*** and complete a 2 hour comprehension test. Part time and full time positions are available. Part time personnel must work a minimum of 20 hours per week. Full time personnel must work a minimum of 40 hours per week and are able to work up to 60 hours per week. This job may require night and weekend shifts.Day-to-Day Scope of ServicesThe Program primarily involves the handling of Customer Care and Billing inquiry call types; however, there will be some calls requiring some basic troubleshooting, explanations regarding Network and Coverage issues, and retention activities.Top Call Types include:• Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism • Strive to resolve customer issues with one call resolution • Offer alternative solutions where appropriate with the objective of retaining customer's business • Handle business transactions in connection with activation of new customer accounts • Communicate with customers using web-based tools and demonstrates the associated proficiency in typing and grammar • Make financial decisions to protect/collect revenues and adjusts customer accountsPlease submit your professional resume for review and consideration.
Requirements: None experience, None education
Fraudulent: No