Help Desk Specialist
The Helpdesk Specialist at CSD will respond to technology related tickets in our helpdesk system as well as troubleshoot end user problems for our employees and external clients.  This position will set-up and support desktop, laptop and mobile devices and install and upgrade software products such as anti-virus applications,  productivity suites and job specific software tools. In addition, this position trains new employees in the proper use of corporate technology resources and writes new and updates existing technical documentation. This job is a key support resource on CSD's dedicated Enterprise Systems Delivery Team in our state-of-art technology hub in downtown Austin Texas. 
Title: Help Desk Specialist
Salary: None
Description: The Helpdesk Specialist at CSD will respond to technology related tickets in our helpdesk system as well as troubleshoot end user problems for our employees and external clients.  This position will set-up and support desktop, laptop and mobile devices and install and upgrade software products such as anti-virus applications,  productivity suites and job specific software tools. In addition, this position trains new employees in the proper use of corporate technology resources and writes new and updates existing technical documentation. This job is a key support resource on CSD's dedicated Enterprise Systems Delivery Team in our state-of-art technology hub in downtown Austin Texas. 
Requirements: Associate experience, Unspecified education
Fraudulent: No