Customer Service Associate - Part Time
The Customer Service Associate will be based in Indianapolis, IN. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Sort mail – rough and fine sort processesUse Pactrac system for chain of custody on accountable parcelsRecord keepingProcess paperwork for shipments and track shipments per customer requestsKey in mail and create labels for incoming USPS mailKey in accountable mail and create labels for incoming UPS, FED Ex and DHL parcelsCheck in incoming packages from couriers (UPS, FED Ex &amp; DHL)Handle Hazmat materials adhering to safety policiesPerform quality control tasks to catch address errorsView X-ray machines for damaged materialsAttention to detail is requiredAbility to lift 50lbs consistentlyMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.Demonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesTake direction from team leader or site managerParticipate in cross-trainingAdhere to all safety procedures and practice quality safety techniques dailyAdhere to random drug testing policies and background screening
Title: Customer Service Associate - Part Time
Salary: None
Description: The Customer Service Associate will be based in Indianapolis, IN. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Sort mail – rough and fine sort processesUse Pactrac system for chain of custody on accountable parcelsRecord keepingProcess paperwork for shipments and track shipments per customer requestsKey in mail and create labels for incoming USPS mailKey in accountable mail and create labels for incoming UPS, FED Ex and DHL parcelsCheck in incoming packages from couriers (UPS, FED Ex &amp; DHL)Handle Hazmat materials adhering to safety policiesPerform quality control tasks to catch address errorsView X-ray machines for damaged materialsAttention to detail is requiredAbility to lift 50lbs consistentlyMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.Demonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesTake direction from team leader or site managerParticipate in cross-trainingAdhere to all safety procedures and practice quality safety techniques dailyAdhere to random drug testing policies and background screening
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No