Customer Service Associate
The Customer Service Associate will be based in Redmond, WA. The right candidate will be an integral part of our talented team, supporting our continued growth.Duties and Responsibilities Include:Receive and log all incoming items, letters and packages, including certified, registered, return receipt, UPS and DHL, Federal Express.Perform accurate and timely data entry to meet customer satisfactionMaintain all logs and reporting documentation.Assist with loading and unloading of deliveries as needed.Perform other duties as assigned.Adhere to business guidelines, company policies and safety regulationsProcessing incoming packages using internal receiving systemProblem solving issues with incoming packages such as needing additional packaging or tapeProviding customer service to customers via email in a professional mannerProviding customer service to customers that visit the department needing assistance with their shipmentsAttention to detail is required to ensure compliance to shipping regulations
Title: Customer Service Associate
Salary: None
Description: The Customer Service Associate will be based in Redmond, WA. The right candidate will be an integral part of our talented team, supporting our continued growth.Duties and Responsibilities Include:Receive and log all incoming items, letters and packages, including certified, registered, return receipt, UPS and DHL, Federal Express.Perform accurate and timely data entry to meet customer satisfactionMaintain all logs and reporting documentation.Assist with loading and unloading of deliveries as needed.Perform other duties as assigned.Adhere to business guidelines, company policies and safety regulationsProcessing incoming packages using internal receiving systemProblem solving issues with incoming packages such as needing additional packaging or tapeProviding customer service to customers via email in a professional mannerProviding customer service to customers that visit the department needing assistance with their shipmentsAttention to detail is required to ensure compliance to shipping regulations
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No