App Support Specialist
Become a powerhouse of app knowledge and tech support about the Bluebridge App Platform.This could be the job for you, if you enjoy:making glorious checklists and triple checking your workcreating and upholding quality standardsstreamlining routines, and working with a process-oriented mindsetNeat freaks are preferred. Your ability to organize your work and communicate effectively will set you apart from the pack.This position requires an extreme eye for detail to make sure nothing slips past you. Aside for OCD levels of organization, you will be communicating with customers on App &amp; Content Management support on a daily basis.Happy, friendly communication should come naturally.Your typical day may include: Managing email support for App features or Content Management questions.Mastering the ins and outs of all App Features.Packaging App Code &amp; Testing Apps to meet quality standards and customer goals. Learning best practices for app deployment (the process of creating an app from our developers code and packaging it for release in app stores). Tracking requests, issues, and timelines to make sure everyone knows the status of their App.App Store Submissions &amp; OptimizationLearning and documenting standards for RSS, iCal, Json and other data feeds. Investigating customer feeds and providing feedback on supported / unsupported formats.
Title: App Support Specialist
Salary: 30000-40000
Description: Become a powerhouse of app knowledge and tech support about the Bluebridge App Platform.This could be the job for you, if you enjoy:making glorious checklists and triple checking your workcreating and upholding quality standardsstreamlining routines, and working with a process-oriented mindsetNeat freaks are preferred. Your ability to organize your work and communicate effectively will set you apart from the pack.This position requires an extreme eye for detail to make sure nothing slips past you. Aside for OCD levels of organization, you will be communicating with customers on App &amp; Content Management support on a daily basis.Happy, friendly communication should come naturally.Your typical day may include: Managing email support for App features or Content Management questions.Mastering the ins and outs of all App Features.Packaging App Code &amp; Testing Apps to meet quality standards and customer goals. Learning best practices for app deployment (the process of creating an app from our developers code and packaging it for release in app stores). Tracking requests, issues, and timelines to make sure everyone knows the status of their App.App Store Submissions &amp; OptimizationLearning and documenting standards for RSS, iCal, Json and other data feeds. Investigating customer feeds and providing feedback on supported / unsupported formats.
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No