Customer Service Associate 
The Customer Service Associate will be based in Newark, CA. The right candidate will be an integral part of our talented team, supporting our continued growth.Key responsibilities include:Production Print operations – maintains a working knowledge of all production print and copy equipment on site.Operates various Production scale printers and organizes the daily print flow.Assists technical support and onsite techs with trouble shooting and basic maintenance.Perform any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.Establish operating procedures and quality standards.Responsible for all aspects of equipment.Remain informed and adhere to all established safety and security procedures.Perform necessary adjustments as outlined in the operators’ manual for set equipment.Follow start-up, shutdown and clean-up procedures for equipment.Monitor operations and make mechanical adjustments as needed, to ensure proper quality output.Create excel spreadsheets, mail merge projects and word documentsComplete multiple projects at one timeLift heavy boxes, files or paper when neededMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesAdhere to all safety proceduresTake direction from supervisor or site managerMaintain all logs and reporting documentation; attention to detailParticipate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc)Shipping &amp; ReceivingLift large bundles of mail, overnight packages and shipments of paperMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudePerform other tasks as assigned
Title: Customer Service Associate 
Salary: None
Description: The Customer Service Associate will be based in Newark, CA. The right candidate will be an integral part of our talented team, supporting our continued growth.Key responsibilities include:Production Print operations – maintains a working knowledge of all production print and copy equipment on site.Operates various Production scale printers and organizes the daily print flow.Assists technical support and onsite techs with trouble shooting and basic maintenance.Perform any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.Establish operating procedures and quality standards.Responsible for all aspects of equipment.Remain informed and adhere to all established safety and security procedures.Perform necessary adjustments as outlined in the operators’ manual for set equipment.Follow start-up, shutdown and clean-up procedures for equipment.Monitor operations and make mechanical adjustments as needed, to ensure proper quality output.Create excel spreadsheets, mail merge projects and word documentsComplete multiple projects at one timeLift heavy boxes, files or paper when neededMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesAdhere to all safety proceduresTake direction from supervisor or site managerMaintain all logs and reporting documentation; attention to detailParticipate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc)Shipping &amp; ReceivingLift large bundles of mail, overnight packages and shipments of paperMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudePerform other tasks as assigned
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No