Customer Success Manager
 I'm looking for a Customer Success Manager with a proven track record in service to help make Follow Up Boss a leader in customer support. We are a fast growing software company providing simple software to real estate agents and teams in the USA. Customer support is a KEY component in helping our customers achieve their goals. Customer happiness is our priority.You'll be helping agents and teams setup their accounts, implement best practices and be successful implementing our software and growing their business.You'll also be on the front lines; writing emails and talking to customers, as well as supporting me by delivering reporting, recommendations, and developing other metrics to track customer success.This position is for someone who loves talking to people, implementing systems and can drive our customer service to another level.A regular week:Welcoming and onboarding new customersWebinar training with customersHelping customers setup accountsResponding to customer questions and recommendationsMonitoring existing accounts and helping clients improve their outcomesBuilding our training library, video’s and articlesHelping clients with advanced setups (forms, Zapier, Api’s, email marketing, automation)Returning phone calls / Answering website chat
Title: Customer Success Manager
Salary: 45000-45000
Description:  I'm looking for a Customer Success Manager with a proven track record in service to help make Follow Up Boss a leader in customer support. We are a fast growing software company providing simple software to real estate agents and teams in the USA. Customer support is a KEY component in helping our customers achieve their goals. Customer happiness is our priority.You'll be helping agents and teams setup their accounts, implement best practices and be successful implementing our software and growing their business.You'll also be on the front lines; writing emails and talking to customers, as well as supporting me by delivering reporting, recommendations, and developing other metrics to track customer success.This position is for someone who loves talking to people, implementing systems and can drive our customer service to another level.A regular week:Welcoming and onboarding new customersWebinar training with customersHelping customers setup accountsResponding to customer questions and recommendationsMonitoring existing accounts and helping clients improve their outcomesBuilding our training library, video’s and articlesHelping clients with advanced setups (forms, Zapier, Api’s, email marketing, automation)Returning phone calls / Answering website chat
Requirements: Entry level experience, None education
Fraudulent: No