Technology Support Tech
This position provides technical consultation, support, and/or training to clients of computer or other information technology-based systems. Employee provides basic-to-intermediate-level support of hardware, applications, operating systems, and/or networking. This level requires a working knowledge and understanding of a wide variety of technologies to effectively support clients’ technical needs, and requires the ability to obtain information from, and accurately document client problems. Employees interact with a broad range of clients requiring strong customer service and communication skills. The position requires the ability to use a variety of technical resources for providing technical support. Employees at this level may provide routine support for a broad range of information-related technologies, or may provide in-depth support for a narrowly defined area of technology. Employees refer complex technical problems or questions to a higher-level technical support staff within the IT organization. 
Title: Technology Support Tech
Salary: None
Description: This position provides technical consultation, support, and/or training to clients of computer or other information technology-based systems. Employee provides basic-to-intermediate-level support of hardware, applications, operating systems, and/or networking. This level requires a working knowledge and understanding of a wide variety of technologies to effectively support clients’ technical needs, and requires the ability to obtain information from, and accurately document client problems. Employees interact with a broad range of clients requiring strong customer service and communication skills. The position requires the ability to use a variety of technical resources for providing technical support. Employees at this level may provide routine support for a broad range of information-related technologies, or may provide in-depth support for a narrowly defined area of technology. Employees refer complex technical problems or questions to a higher-level technical support staff within the IT organization. 
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No