Customer Success Associate
We’re looking for an enthusiastic individual to join our rapidly growing company. We love our customers and we're passionate about helping them increase student engagement on their campuses. We’re also passionate about providing them with best-in-class support to optimize their on campus programming with Involvio - that’s where you come in.As a customer success associate, you’ll be a core part of the Involvio team, and regularly interact with amazing school administrators,  inspiring students, and of course our management. You’ll also have the opportunity to help drive Involvio's growth and contribute to the expansion of our feature set.Responsibilities:Interfacing with new clients, helping to introduce and acclimate them to involvioProviding support and assistance over phone, email and live chat to school administrators and studentsStrategizing with colleges and universities to best implement and use involvio to increase engagement on their campusesManaging Involvio's internal dashboardsIncreasing Involvio’s social media presenceDistributing and developing marketing materials and school resourcesBrainstorming to improve Involvio’s overall effectiveness on college campuses
Title: Customer Success Associate
Salary: 40000-60000
Description: We’re looking for an enthusiastic individual to join our rapidly growing company. We love our customers and we're passionate about helping them increase student engagement on their campuses. We’re also passionate about providing them with best-in-class support to optimize their on campus programming with Involvio - that’s where you come in.As a customer success associate, you’ll be a core part of the Involvio team, and regularly interact with amazing school administrators,  inspiring students, and of course our management. You’ll also have the opportunity to help drive Involvio's growth and contribute to the expansion of our feature set.Responsibilities:Interfacing with new clients, helping to introduce and acclimate them to involvioProviding support and assistance over phone, email and live chat to school administrators and studentsStrategizing with colleges and universities to best implement and use involvio to increase engagement on their campusesManaging Involvio's internal dashboardsIncreasing Involvio’s social media presenceDistributing and developing marketing materials and school resourcesBrainstorming to improve Involvio’s overall effectiveness on college campuses
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No