Information Systems Support Specialist  
Apply using below link#URL_4cce87e142f289388ee47f4f3825ea3b2d7bbe9132f7ac0bc280c8ae8517c3df#Overview - Provides technical and usability support to all users regarding Information Systems with specific focus to Sage 100 ERP and related software.Responsibilities Include but not limited to:Handle usability questions from users regarding Sage 100.  Example, How would I handle this scenario , or [blank] isn't workingRespond to error messages received by users.  Troubleshoot problem, and develop a solution to prevent reoccurrence, if possible.  Log the problems and solutions.Address all requests to update or create new Custom Crystal ReportsAddress all requests to update or create new Crystal FormsAddress all requests to update or create new KnowledgeSync AlertsAddress all requests to update or create new User Defined Fields (UDF's) and User Defined Tables (UDT's)Address all requests to update, perform, or create Visual Integrator Jobs for data manipulation in and out of the ERPMake recommendations for system wide functionality improvementsComplete and implement Sage 100 projects designated by the MAS Research PanelDevelop goals and Sage 100 improvement projectsCoordinate Sage 100 Update Patches and UpgradesLog user requests for future usability enhancementsIdentify areas where daily activities can be improved through Sage 100.  Create operating efficiencies.Troubleshoot and resolve basic IT Help Desk requests for local and remote offices (ie printer functions, Operating System usability, Microsoft Office usability, Smart Phones)Coordinate diagnosis and resolution of advanced IT Help Desk requests with Outside IT Consulting PartnerMonitor Backup SoftwarePerform basic administrator for corporate phone systemPerforms other duties and assignments as directed by management.Skills and RequirementsMicrosoft Office SuiteBasic networkingSage 100 (MAS 90 or MAS 200)Crystal ReportsCustomer relationship management softwareRelational databasesAble to communicate clearlyRegular and punctual attendanceEducation/Experience Requirements4 year college degree5+ years' experience in similar environment
Title: Information Systems Support Specialist  
Salary: None
Description: Apply using below link#URL_4cce87e142f289388ee47f4f3825ea3b2d7bbe9132f7ac0bc280c8ae8517c3df#Overview - Provides technical and usability support to all users regarding Information Systems with specific focus to Sage 100 ERP and related software.Responsibilities Include but not limited to:Handle usability questions from users regarding Sage 100.  Example, How would I handle this scenario , or [blank] isn't workingRespond to error messages received by users.  Troubleshoot problem, and develop a solution to prevent reoccurrence, if possible.  Log the problems and solutions.Address all requests to update or create new Custom Crystal ReportsAddress all requests to update or create new Crystal FormsAddress all requests to update or create new KnowledgeSync AlertsAddress all requests to update or create new User Defined Fields (UDF's) and User Defined Tables (UDT's)Address all requests to update, perform, or create Visual Integrator Jobs for data manipulation in and out of the ERPMake recommendations for system wide functionality improvementsComplete and implement Sage 100 projects designated by the MAS Research PanelDevelop goals and Sage 100 improvement projectsCoordinate Sage 100 Update Patches and UpgradesLog user requests for future usability enhancementsIdentify areas where daily activities can be improved through Sage 100.  Create operating efficiencies.Troubleshoot and resolve basic IT Help Desk requests for local and remote offices (ie printer functions, Operating System usability, Microsoft Office usability, Smart Phones)Coordinate diagnosis and resolution of advanced IT Help Desk requests with Outside IT Consulting PartnerMonitor Backup SoftwarePerform basic administrator for corporate phone systemPerforms other duties and assignments as directed by management.Skills and RequirementsMicrosoft Office SuiteBasic networkingSage 100 (MAS 90 or MAS 200)Crystal ReportsCustomer relationship management softwareRelational databasesAble to communicate clearlyRegular and punctual attendanceEducation/Experience Requirements4 year college degree5+ years' experience in similar environment
Requirements: None experience, None education
Fraudulent: Yes