Customer Service Technical Specialist 
The Customer Service Technical Specialist will be based in our Round Rock, TX client location. The right candidate will be an integral part of our talented team, supporting our continued growth. DUTIES AND RESPONSIBILITIES:Greet visitors and ensure corporate policies/procedures are followed.Maintain all logs and reporting documentation as required.Take direction from site manager as required.Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times.This position requires regular work on various applications.Customer service oriented.Effectively work in a team environment.Demonstrate competency in performing multiple functional tasks.The CSTS position provides back-up support to the Team Lead and will lead the team in his/her absence.  This may involve creation, maintenance, and facilitating all processes. Back-up to supervise day-to-day mail room operationsProvides support to management team in the absence of Team Lead.Plans, organizes and directs the activities of assigned team members.Provides coaching and training to team members on assigned shifts.Provides operational support through varied informational processing activities that supports a specific business need.May work with both internal and external contacts
Title: Customer Service Technical Specialist 
Salary: None
Description: The Customer Service Technical Specialist will be based in our Round Rock, TX client location. The right candidate will be an integral part of our talented team, supporting our continued growth. DUTIES AND RESPONSIBILITIES:Greet visitors and ensure corporate policies/procedures are followed.Maintain all logs and reporting documentation as required.Take direction from site manager as required.Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times.This position requires regular work on various applications.Customer service oriented.Effectively work in a team environment.Demonstrate competency in performing multiple functional tasks.The CSTS position provides back-up support to the Team Lead and will lead the team in his/her absence.  This may involve creation, maintenance, and facilitating all processes. Back-up to supervise day-to-day mail room operationsProvides support to management team in the absence of Team Lead.Plans, organizes and directs the activities of assigned team members.Provides coaching and training to team members on assigned shifts.Provides operational support through varied informational processing activities that supports a specific business need.May work with both internal and external contacts
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No