Community Manager Intern
Internship in CookistoYou will be working together with a young, talented and ambitious team in the “start-up world” and contribute in a dynamic and passionate environment! The program is designed to give you exposure to the community management and social media world. Your contribution will have a direct impact to our business. You will need to apply all your skills and personality and at the same time will acquire a broad new set of learning that can kick-start your career.ResponsibilitiesBe our Cookisto product expert. Use our platform learn it, love it!Creatively and proactively assist the Cookisto community by:Responding to incoming e-mails: processing feedback, answering questions, explaining the product, testing and filing bugsEscalating issues, observations, opportunities, and insights to the current Community Manager, and providing ideas for product improvementHelping to write and upkeep our support section and email templates, deciding on what sections need expansion and improvement based on your interaction with the communityManaging users’ feature requests and bug reports, and reporting to the team on what ideas users want to see developedStaying up to date with social media and support tools, best practices and how other organizations and companies are using themHave a leading role in organizing our monthly Cookisto meetupPlanning, writing and publishing blog posts in our Cookisto blogYou will be the most important link with our community. Your energy and passion about the service will be a crucial role in the company’s successAbout YouWe are looking for the kind of person who thrives in a startup environment, who loves taking responsibility for their work, understanding and solving problems and can support their teammates as necessaryYou are a highly motivated self-starter who can work independently with minimal supervisionYou are patient, polite and care about making users happyYou are eager to learn from others and to share skills with colleaguesYou are reliable, consistent and hard-workingYou are a problem-solver and work independently to achieve resultsYou are a natural communicatorExtra CreditIf you're already using Cookisto!Active leader or committee member of one or more groups, clubs, societies or other organisationsCustomer support/social media or community management experience in an online environmentPrevious experience in a startup
Title: Community Manager Intern
Salary: None
Description: Internship in CookistoYou will be working together with a young, talented and ambitious team in the “start-up world” and contribute in a dynamic and passionate environment! The program is designed to give you exposure to the community management and social media world. Your contribution will have a direct impact to our business. You will need to apply all your skills and personality and at the same time will acquire a broad new set of learning that can kick-start your career.ResponsibilitiesBe our Cookisto product expert. Use our platform learn it, love it!Creatively and proactively assist the Cookisto community by:Responding to incoming e-mails: processing feedback, answering questions, explaining the product, testing and filing bugsEscalating issues, observations, opportunities, and insights to the current Community Manager, and providing ideas for product improvementHelping to write and upkeep our support section and email templates, deciding on what sections need expansion and improvement based on your interaction with the communityManaging users’ feature requests and bug reports, and reporting to the team on what ideas users want to see developedStaying up to date with social media and support tools, best practices and how other organizations and companies are using themHave a leading role in organizing our monthly Cookisto meetupPlanning, writing and publishing blog posts in our Cookisto blogYou will be the most important link with our community. Your energy and passion about the service will be a crucial role in the company’s successAbout YouWe are looking for the kind of person who thrives in a startup environment, who loves taking responsibility for their work, understanding and solving problems and can support their teammates as necessaryYou are a highly motivated self-starter who can work independently with minimal supervisionYou are patient, polite and care about making users happyYou are eager to learn from others and to share skills with colleaguesYou are reliable, consistent and hard-workingYou are a problem-solver and work independently to achieve resultsYou are a natural communicatorExtra CreditIf you're already using Cookisto!Active leader or committee member of one or more groups, clubs, societies or other organisationsCustomer support/social media or community management experience in an online environmentPrevious experience in a startup
Requirements: None experience, None education
Fraudulent: No