Client Services Assistant
The RoleThe Client Service Associate is responsible for maintaining and developing profitable relationships with clients on behalf of the company by taking personal and complete responsibility for each client contact and by ensuring that all client requirements are completely met. More explicitly, the Client Service Agent has primary responsibility for ensuring that client needs are professionally and courteously handled, in compliance with client policies and directives.As the Client Service Associate, you serve as the primary internal representative of our organization, you must transmit to the client a sense of expertise in our range of services and capabilities, and you serve the key role of an external educator to our community and clients. The Client Service Associate is also responsible for communicating customer requirements to our partners (in accordance with company policies and procedures).Main ResponsibilitiesProfessionally process outbound sales and/or customer service calls and emailsRespond to customer questionsResolve customer issuesRecord and verify accurate information on all callsAdhere to work schedule providedPositively and respectfully communicate with customersMaintain high level of punctualityMaintain consistent, reliable attendance standardsMaintain company and client confidentialityMulti-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge.
Title: Client Services Assistant
Salary: None
Description: The RoleThe Client Service Associate is responsible for maintaining and developing profitable relationships with clients on behalf of the company by taking personal and complete responsibility for each client contact and by ensuring that all client requirements are completely met. More explicitly, the Client Service Agent has primary responsibility for ensuring that client needs are professionally and courteously handled, in compliance with client policies and directives.As the Client Service Associate, you serve as the primary internal representative of our organization, you must transmit to the client a sense of expertise in our range of services and capabilities, and you serve the key role of an external educator to our community and clients. The Client Service Associate is also responsible for communicating customer requirements to our partners (in accordance with company policies and procedures).Main ResponsibilitiesProfessionally process outbound sales and/or customer service calls and emailsRespond to customer questionsResolve customer issuesRecord and verify accurate information on all callsAdhere to work schedule providedPositively and respectfully communicate with customersMaintain high level of punctualityMaintain consistent, reliable attendance standardsMaintain company and client confidentialityMulti-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge.
Requirements: None experience, None education
Fraudulent: No