Minnesota Communication Assistant
Communication Assistants provide communication access for deaf, hard of hearing, and speech impaired consumers through the telephone network by relaying telephone calls using voice and text.Accept and place local and long distance relay calls for consumers.Follow desired method of billing instructions and enter billing information into the system.Translate electronic messages to voice messages and voice messages to electronic messages.Translate sentence structures and language patterns from American Sign Language (ASL) to English and English to ASL to ensure the correct message is relayed.Convey the callers actual feelings and emotions.Relay contents of the call as accurately as possible without intervening in the conversation.Maintain strict consumer confidentiality and professionalism.Please note that we recruit for this position on an on-going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Thank you for your interest in CSD!
Title: Minnesota Communication Assistant
Salary: None
Description: Communication Assistants provide communication access for deaf, hard of hearing, and speech impaired consumers through the telephone network by relaying telephone calls using voice and text.Accept and place local and long distance relay calls for consumers.Follow desired method of billing instructions and enter billing information into the system.Translate electronic messages to voice messages and voice messages to electronic messages.Translate sentence structures and language patterns from American Sign Language (ASL) to English and English to ASL to ensure the correct message is relayed.Convey the callers actual feelings and emotions.Relay contents of the call as accurately as possible without intervening in the conversation.Maintain strict consumer confidentiality and professionalism.Please note that we recruit for this position on an on-going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Thank you for your interest in CSD!
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No