Collections Supervisor
West Coast Service Center Collections SupervisorLas Vegas, NevadaTidewater Finance Company is located in Virginia Beach, VA and has opened a center in Las Vegas, Nevada to service our West Coast accounts as an extension of our main facility.  Tidewater Finance is an industry leader in indirect consumer specialty financing since 1992. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork, and an uncompromised level of customer service.Requirements: Five years collection experience with at least 2 years in a leadership role. At least 2 years of automotive collection experience.College degree preferredStrong references from inside and outside industryStrong knowledge of West Coast compliance/collection regulationsUnderstanding of automated DialerResponsibilities:Orients, coaches, counsels, disciplines and evaluates performance of branch employeesExcellent written and verbal communication skillsPossess excellent leadership, team building and motivational skillsConducts weekly accounts reviews with Collectors as requiredSets branch objectives, monitors and appraises employee performanceCommunicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction specifically finance and collections relatedAssist with development of a calling strategyEvaluates and recommends continuing professional education of Service Center personnelCustomer calls, talk-offs, escalated calls, and appropriate use of all collection toolsAccount reviews- Review customer accounts regularly to ensure quality performanceUpholds Tidewater’s Collections Code of Conduct at all timesParticipates in special projects or performs duties in other areas as requestedInterested applicants may submit your resume via e-mail to #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117## or fax your resume to the Human Resources Department at #PHONE_8f86665c8a76d925f761287bb38d6bb5f440845f2a5fa712361f255943a8b21b#.Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Title: Collections Supervisor
Salary: None
Description: West Coast Service Center Collections SupervisorLas Vegas, NevadaTidewater Finance Company is located in Virginia Beach, VA and has opened a center in Las Vegas, Nevada to service our West Coast accounts as an extension of our main facility.  Tidewater Finance is an industry leader in indirect consumer specialty financing since 1992. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork, and an uncompromised level of customer service.Requirements: Five years collection experience with at least 2 years in a leadership role. At least 2 years of automotive collection experience.College degree preferredStrong references from inside and outside industryStrong knowledge of West Coast compliance/collection regulationsUnderstanding of automated DialerResponsibilities:Orients, coaches, counsels, disciplines and evaluates performance of branch employeesExcellent written and verbal communication skillsPossess excellent leadership, team building and motivational skillsConducts weekly accounts reviews with Collectors as requiredSets branch objectives, monitors and appraises employee performanceCommunicates and enforces ethical business practices and compliance with laws and regulations of jurisdiction specifically finance and collections relatedAssist with development of a calling strategyEvaluates and recommends continuing professional education of Service Center personnelCustomer calls, talk-offs, escalated calls, and appropriate use of all collection toolsAccount reviews- Review customer accounts regularly to ensure quality performanceUpholds Tidewater’s Collections Code of Conduct at all timesParticipates in special projects or performs duties in other areas as requestedInterested applicants may submit your resume via e-mail to #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117## or fax your resume to the Human Resources Department at #PHONE_8f86665c8a76d925f761287bb38d6bb5f440845f2a5fa712361f255943a8b21b#.Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Requirements: Mid-Senior level experience, Bachelor's Degree education
Fraudulent: No