Customer Service Associate 
The Customer Service Associate will be based in Dallas, TX. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Maintain highest level of customer care while demonstrating a friendly and cooperative attitudeEffectively address and resolve client and customer concerns and/or complaintsDemonstrate flexibility in satisfying customer in high demand environmentEnsure that deadlines are met; prioritize workload assignmentsProvide set-up of audio visual equipment in conference rooms as needed prior to scheduled meeting times and removal of audio visual equipment after meetings are completed.Assist clients as needed with guidance on operating equipment provided by conference management.Conduct quarterly equipment inventory and provide a copy of inventory to designated representative as requested. Arrange for audio visual equipment repair.Post daily conference room schedules in designated locations as information for attendees.Distribute keys to conference rooms and audio visual equipment.Notify appropriate entity of any needed maintenance after each inspection.Refer catering to designated food services supplier as necessary.Provide and maintain appropriate records of all charges to Company, supply usage, repair information, rental information, etc.Check that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of meetingsOperate and manage the conference rooms in a manner to meet or exceed the standards required by the client.Maintaining all logs and reporting documentation with attention to detailProvide special project and administrative support on an ad hoc basis.Participate in Novitex and customer mandated trainingParticipate in cross-trainingAdhering to all safety proceduresConsistently adhering to business practice guidelines and policiesProvide back up support to mail services functions as neededTake direction from team leader or service delivery manager
Title: Customer Service Associate 
Salary: None
Description: The Customer Service Associate will be based in Dallas, TX. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Maintain highest level of customer care while demonstrating a friendly and cooperative attitudeEffectively address and resolve client and customer concerns and/or complaintsDemonstrate flexibility in satisfying customer in high demand environmentEnsure that deadlines are met; prioritize workload assignmentsProvide set-up of audio visual equipment in conference rooms as needed prior to scheduled meeting times and removal of audio visual equipment after meetings are completed.Assist clients as needed with guidance on operating equipment provided by conference management.Conduct quarterly equipment inventory and provide a copy of inventory to designated representative as requested. Arrange for audio visual equipment repair.Post daily conference room schedules in designated locations as information for attendees.Distribute keys to conference rooms and audio visual equipment.Notify appropriate entity of any needed maintenance after each inspection.Refer catering to designated food services supplier as necessary.Provide and maintain appropriate records of all charges to Company, supply usage, repair information, rental information, etc.Check that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of meetingsOperate and manage the conference rooms in a manner to meet or exceed the standards required by the client.Maintaining all logs and reporting documentation with attention to detailProvide special project and administrative support on an ad hoc basis.Participate in Novitex and customer mandated trainingParticipate in cross-trainingAdhering to all safety proceduresConsistently adhering to business practice guidelines and policiesProvide back up support to mail services functions as neededTake direction from team leader or service delivery manager
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No