Head of Inside Sales & Customer Engagement - High Growth Specialty Finance Company
We are seeking to add a new leader to our growing company.  We are seeking a passionate professional to help us design, build and innovate within our customer analytics, sales and customer experience functions.  This person will also provide thought leadership to other departments towards increasing franchise value through enhanced sales process and improved customer experience.Overview:This is a rare opportunity for a truly driven professional to drive strategic and operational development in a transformative business.  We have built and operate a world-class technology platform that delivers loans up to $500,000 to businesses nationwide using credit and business process automation.  We are backed by one of the largest private equity firms specializing in the consumer and commercial finance industry and our business is growing substantially. We are in the process of building some of our business functions in our new office in Reston, Virginia under the leadership of our Head of Credit Strategy &amp; Analytics.  This role will report to him and our Chief Executive Officer directly. This professional will build out our systems, processes and personnel to:Drive new demand through outbound sales effortsConvert inbound customer inquiries into salesImprove our overall customer experience through technological and manual solutionsGain insights from our customer communications that can inform our risk management policies and proceduresConstantly innovate across our sales and customer engagement functions
Title: Head of Inside Sales & Customer Engagement - High Growth Specialty Finance Company
Salary: None
Description: We are seeking to add a new leader to our growing company.  We are seeking a passionate professional to help us design, build and innovate within our customer analytics, sales and customer experience functions.  This person will also provide thought leadership to other departments towards increasing franchise value through enhanced sales process and improved customer experience.Overview:This is a rare opportunity for a truly driven professional to drive strategic and operational development in a transformative business.  We have built and operate a world-class technology platform that delivers loans up to $500,000 to businesses nationwide using credit and business process automation.  We are backed by one of the largest private equity firms specializing in the consumer and commercial finance industry and our business is growing substantially. We are in the process of building some of our business functions in our new office in Reston, Virginia under the leadership of our Head of Credit Strategy &amp; Analytics.  This role will report to him and our Chief Executive Officer directly. This professional will build out our systems, processes and personnel to:Drive new demand through outbound sales effortsConvert inbound customer inquiries into salesImprove our overall customer experience through technological and manual solutionsGain insights from our customer communications that can inform our risk management policies and proceduresConstantly innovate across our sales and customer engagement functions
Requirements: Director experience, Bachelor's Degree education
Fraudulent: No