Account Implementation Specialist
About ServiceTitanServiceTitan is the world's leading CRM software for home services businesses. It powers the world's best service companies, including Mr. Rooter®, George Brazil®, and Mr. Electric®. ServiceTitan helps them streamline operations, deliver amazing customer service, and significantly improve sales.Born out of Stanford University and the University of Southern California, ServiceTitan is home to some of the brightest entrepreneurs in Southern California and is one of the most successful software start-ups in Los Angeles.At ServiceTitan, you will solve real problems for real customers and help businesses become extraordinary service companies. This is a unique opportunity to be a part of a start-up with a proven product, brand-name customers, and significant revenue... yet young enough to offer incredible growth, leadership, and equity opportunities.About the opportunityAs an Account Implementation Specialist you will become a critical member of the core team, influence the company's continued success, and help shape the future of the service industry.ResponsibilitiesServe as the single point of contact during a customer’s onboarding process.Usher your customers from sign-up to success.Coordinate and/or implement your customers’ data migrations, initial trainings, and third-party integrations.Oversee your customers’ account ensuring that they are using use the product correctly.Provide on-going coaching and training sessions for your customers on product and industry best practices.Identify areas for improvement in the customer experience both in our product and processes.
Title: Account Implementation Specialist
Salary: None
Description: About ServiceTitanServiceTitan is the world's leading CRM software for home services businesses. It powers the world's best service companies, including Mr. Rooter®, George Brazil®, and Mr. Electric®. ServiceTitan helps them streamline operations, deliver amazing customer service, and significantly improve sales.Born out of Stanford University and the University of Southern California, ServiceTitan is home to some of the brightest entrepreneurs in Southern California and is one of the most successful software start-ups in Los Angeles.At ServiceTitan, you will solve real problems for real customers and help businesses become extraordinary service companies. This is a unique opportunity to be a part of a start-up with a proven product, brand-name customers, and significant revenue... yet young enough to offer incredible growth, leadership, and equity opportunities.About the opportunityAs an Account Implementation Specialist you will become a critical member of the core team, influence the company's continued success, and help shape the future of the service industry.ResponsibilitiesServe as the single point of contact during a customer’s onboarding process.Usher your customers from sign-up to success.Coordinate and/or implement your customers’ data migrations, initial trainings, and third-party integrations.Oversee your customers’ account ensuring that they are using use the product correctly.Provide on-going coaching and training sessions for your customers on product and industry best practices.Identify areas for improvement in the customer experience both in our product and processes.
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No