Salesforce Business Analyst
Job Title:    Salesforce Business AnalystLocation:    NYC, NY Duration:     6+ Months Contract Job Description: The role of Salesforce Business Analyst for the Subscription Management Program involves participating in a team of BAs delivering consumer focused requirements for registration, sales acquisition, customer relationship management, access control, billing and fulfillment across all our brands and through web, mobile, tablet and print products.This specific role will focus on the details of the CRM subsystem for the new Subscription Management Program. This includes customer service screens and workflow, and channel manager integration. Senior BA / Product Owner for CRM track of the Subscription Management Program (SMP), intended to create a state-of-the-art cloud-based e-commerce system. This role will work on SalesForce-related functionality for SMP:Design call center screens and process flow to manage customers and their subscriptions.Help with telephony- and channel-manager integration into SalesForce
Title: Salesforce Business Analyst
Salary: None
Description: Job Title:    Salesforce Business AnalystLocation:    NYC, NY Duration:     6+ Months Contract Job Description: The role of Salesforce Business Analyst for the Subscription Management Program involves participating in a team of BAs delivering consumer focused requirements for registration, sales acquisition, customer relationship management, access control, billing and fulfillment across all our brands and through web, mobile, tablet and print products.This specific role will focus on the details of the CRM subsystem for the new Subscription Management Program. This includes customer service screens and workflow, and channel manager integration. Senior BA / Product Owner for CRM track of the Subscription Management Program (SMP), intended to create a state-of-the-art cloud-based e-commerce system. This role will work on SalesForce-related functionality for SMP:Design call center screens and process flow to manage customers and their subscriptions.Help with telephony- and channel-manager integration into SalesForce
Requirements: Mid-Senior level experience, None education
Fraudulent: No