Operations/Customer Care Intern
We're Food52, a community for people who love food and cooking, and we're looking for a Customer Care Intern to help us build and scale our e-commerce team. If you’re interested in food, kitchenware, and making people happy, let’s talk!Responsibilities:Help us deliver timely, personal, and all-around exceptional email customer support while maintaining the Food52 voice.Investigate and help resolve customer questions and issues.Help out with preparing for the Provisions Holiday Market, our popup shop!Keep our customers happy this holiday season!Partner closely with product, marketing, and engineering teams to create a close feedback loop between our customers and key customer focused business teams.Assist in the preparation of daily, weekly, and monthly dashboards and reports on key customer care metrics.
Title: Operations/Customer Care Intern
Salary: None
Description: We're Food52, a community for people who love food and cooking, and we're looking for a Customer Care Intern to help us build and scale our e-commerce team. If you’re interested in food, kitchenware, and making people happy, let’s talk!Responsibilities:Help us deliver timely, personal, and all-around exceptional email customer support while maintaining the Food52 voice.Investigate and help resolve customer questions and issues.Help out with preparing for the Provisions Holiday Market, our popup shop!Keep our customers happy this holiday season!Partner closely with product, marketing, and engineering teams to create a close feedback loop between our customers and key customer focused business teams.Assist in the preparation of daily, weekly, and monthly dashboards and reports on key customer care metrics.
Requirements: None experience, None education
Fraudulent: No