Customer Care Representative
Stokes Automotive Group, located in Beaufort, SC, is looking for highly qualified phone/internet specialists to work in their state-of-the-art Business Development Center setting appointments for their Toyota and Honda customers. This position offers excellent income potential.  Become a part of a championship team on the cutting edge of automotive business development.  The BDC offers an excellent career path with opportunities for advancement both within and outside of the department.  #URL_d3eae39e001b44c53f2be484d6874eaf087e9bf811ca69d8c4ce1d351728ba9e#Stokes Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented.  We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation.Summary:Customer Care Representative is responsible for lead management activities in support of the company’s sales and service goals.Essential Duties and Responsibilities include the following. Other duties may be assigned.Drive traffic for the sales and/or service departments by setting appointments for prospective customers by:Handling incoming callsFollowing up on customer visitsResponding to Internet Lead requestFollowing up with past customers Must be willing and able to make 100+ outbound calls each dayMust have excellent communication skills (Good verbal skills and a clear speaking voice)Must be comfortable with computers and technology systemsMust have the drive and desire to meet production goals and expectationsPhone experience at any level is preferred but not required.Extensive, detailed, and PAID training provided.  We are invested in your success!NO COLD CALLING!NO DIRECT SELLING INVOLVED!Notify necessary departments to inform of appointments set.Forward ANY customers concerns to the correct department Manager and follow-up.
Title: Customer Care Representative
Salary: None
Description: Stokes Automotive Group, located in Beaufort, SC, is looking for highly qualified phone/internet specialists to work in their state-of-the-art Business Development Center setting appointments for their Toyota and Honda customers. This position offers excellent income potential.  Become a part of a championship team on the cutting edge of automotive business development.  The BDC offers an excellent career path with opportunities for advancement both within and outside of the department.  #URL_d3eae39e001b44c53f2be484d6874eaf087e9bf811ca69d8c4ce1d351728ba9e#Stokes Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented.  We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation.Summary:Customer Care Representative is responsible for lead management activities in support of the company’s sales and service goals.Essential Duties and Responsibilities include the following. Other duties may be assigned.Drive traffic for the sales and/or service departments by setting appointments for prospective customers by:Handling incoming callsFollowing up on customer visitsResponding to Internet Lead requestFollowing up with past customers Must be willing and able to make 100+ outbound calls each dayMust have excellent communication skills (Good verbal skills and a clear speaking voice)Must be comfortable with computers and technology systemsMust have the drive and desire to meet production goals and expectationsPhone experience at any level is preferred but not required.Extensive, detailed, and PAID training provided.  We are invested in your success!NO COLD CALLING!NO DIRECT SELLING INVOLVED!Notify necessary departments to inform of appointments set.Forward ANY customers concerns to the correct department Manager and follow-up.
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No