CUSTOMER SERVICE REPRESENTATIVE
Who are we?Proficio Mortgage is a rapidly growing mortgage lender that cares about both our clients and our team members. Proficio is a wholly-owned subsidiary of Proficio Bank. Our goal is to make the loan process as simple and worry-free as possible. We pride ourselves in offering the highest level of customer service to our clients.Job Description:Hired applicants will utilize state of the art computer systems, software and telephones to transfer prospects to the appropriate department. Most of our clients search the internet for home financing solutions. When they submit their information online through our partner websites, our customer service representatives call these prospects and rout them to the appropriate department. The clients have requested information so you will not be selling them anything, only transferring these calls to loan officers.
Title: CUSTOMER SERVICE REPRESENTATIVE
Salary: None
Description: Who are we?Proficio Mortgage is a rapidly growing mortgage lender that cares about both our clients and our team members. Proficio is a wholly-owned subsidiary of Proficio Bank. Our goal is to make the loan process as simple and worry-free as possible. We pride ourselves in offering the highest level of customer service to our clients.Job Description:Hired applicants will utilize state of the art computer systems, software and telephones to transfer prospects to the appropriate department. Most of our clients search the internet for home financing solutions. When they submit their information online through our partner websites, our customer service representatives call these prospects and rout them to the appropriate department. The clients have requested information so you will not be selling them anything, only transferring these calls to loan officers.
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No