Customer Success Manager
Working at EburyWe are a young and ambitious company, backed by some of the world’s most respected global investors, including Greylock.  We’re always on the outlook for the next rock star to join our team. We like passionate team members who take their work more seriously than themselves, are hard-working and friendly.Do you want to help build a next generation financial company? Customer Success Manager The RoleOur customer success manager will help make sure that our customers and their suppliers, mostly based in China and Taiwan, understand our terms and are happily using our services. This is a customer focused role that includes consistent contact in various departments in the companyResponsibilities will include:Assist setting up new facility for customers, liaising with operations department, compliance department, finance and control department etc.Consistently engage with customers to make sure they are successfully using our services, including periodic meetings with customers to review accountsHandle incoming documents received against import trades. Liaise with Traders.Help complete customer financial, regulatory, and credit risk checksMake sure we gather an learn from information about our customers
Title: Customer Success Manager
Salary: 25000-35000
Description: Working at EburyWe are a young and ambitious company, backed by some of the world’s most respected global investors, including Greylock.  We’re always on the outlook for the next rock star to join our team. We like passionate team members who take their work more seriously than themselves, are hard-working and friendly.Do you want to help build a next generation financial company? Customer Success Manager The RoleOur customer success manager will help make sure that our customers and their suppliers, mostly based in China and Taiwan, understand our terms and are happily using our services. This is a customer focused role that includes consistent contact in various departments in the companyResponsibilities will include:Assist setting up new facility for customers, liaising with operations department, compliance department, finance and control department etc.Consistently engage with customers to make sure they are successfully using our services, including periodic meetings with customers to review accountsHandle incoming documents received against import trades. Liaise with Traders.Help complete customer financial, regulatory, and credit risk checksMake sure we gather an learn from information about our customers
Requirements: None experience, Bachelor's Degree education
Fraudulent: No