Part-Time Customer Care Assistant -- Seasonal
Do you gush over brand loyalty and great customer experiences? Ever catch yourself spending chunks of time researching what kitchen item to invest in next? And, do you love knowing how things work and going above and beyond the call of duty to make someone happy?If your answer to all three questions is "yes," read on!We're #URL_5695048a8516ee1a0fdb81a0684858b368614ee7f7aa440adbc362edbdf84972#, where you’ll find everything you need to cook -- and live -- well. Provisions, our curated kitchen and home shop is looking for part-time temporary customer care assistance for the busy holiday season. Our online shop brings like-minded makers and artisans together with all of us cooks and food people to celebrate their goods and crafts. Because great food isn't just about ingredients, it's about everything that makes a meal – the platter you serve tacos on; the composter in your kitchen; the knife you take on picnics; the beeswax candles that burn on your table; and the honey from the same apiary that you stir into your tea.We provide a customer experience that complements and parallels the quality goods in our shop. Each customer and their shopping experience is valued, and you’ll be part of that over the holiday season.Responsibilities:·   Deliver memorable and effective customer care at every step of the way, whether for Provisions shoppers or the artists and merchants we work with closely. We’re email and online chat based for now. ·   Troubleshoot general questions and issues, including shipping, return requests, and product inquiries. We’re fans of thorough care and a personal touch, so expect to make your personality and the Food52 brand shine in your interactions!·   Implement best practices and processes to maintain and improve customer relationships. We genuinely enjoy surprising our customers – and they like it too.·   Champion critical thinking and problem solving – and have a good time while doing it.
Title: Part-Time Customer Care Assistant -- Seasonal
Salary: None
Description: Do you gush over brand loyalty and great customer experiences? Ever catch yourself spending chunks of time researching what kitchen item to invest in next? And, do you love knowing how things work and going above and beyond the call of duty to make someone happy?If your answer to all three questions is "yes," read on!We're #URL_5695048a8516ee1a0fdb81a0684858b368614ee7f7aa440adbc362edbdf84972#, where you’ll find everything you need to cook -- and live -- well. Provisions, our curated kitchen and home shop is looking for part-time temporary customer care assistance for the busy holiday season. Our online shop brings like-minded makers and artisans together with all of us cooks and food people to celebrate their goods and crafts. Because great food isn't just about ingredients, it's about everything that makes a meal – the platter you serve tacos on; the composter in your kitchen; the knife you take on picnics; the beeswax candles that burn on your table; and the honey from the same apiary that you stir into your tea.We provide a customer experience that complements and parallels the quality goods in our shop. Each customer and their shopping experience is valued, and you’ll be part of that over the holiday season.Responsibilities:·   Deliver memorable and effective customer care at every step of the way, whether for Provisions shoppers or the artists and merchants we work with closely. We’re email and online chat based for now. ·   Troubleshoot general questions and issues, including shipping, return requests, and product inquiries. We’re fans of thorough care and a personal touch, so expect to make your personality and the Food52 brand shine in your interactions!·   Implement best practices and processes to maintain and improve customer relationships. We genuinely enjoy surprising our customers – and they like it too.·   Champion critical thinking and problem solving – and have a good time while doing it.
Requirements: None experience, None education
Fraudulent: No