Head of Delivery, SAP BI & Analytics
We are looking for a visionary and a leader who can propel and guide the organization (that is already on a high-growth path) towards delivery excellence.Specifically, you will be responsible for the following:CUSTOMEROwn Customer Experience and Service QualityGovern all customer engagements for SAP BI &amp; AnalyticsDefine and drive SLAs and key outcomes governing engagementsMinimize risks by driving the adoption of best practices and methodologies for successful deliveryINTERNALOwn and manage Demand Forecasting, Infrastructure, Recruitment Planning, Training &amp; Development, Skills Mix, Employee Satisfaction, Attrition, Utilization and Growth.Own accountability for budgets and operational parametersEnsure that organizational competency is continuously aligned with SAP's BI roadmapDevelop next level of able and caring leaders within the organization who can stimulate intellectual growthRECRUITMENTMaintain a strong hiring pipeline; Leverage hiring team to recruit the most innovative minds in the marketOwn and execute headcount growth plans, and manage attrition
Title: Head of Delivery, SAP BI & Analytics
Salary: None
Description: We are looking for a visionary and a leader who can propel and guide the organization (that is already on a high-growth path) towards delivery excellence.Specifically, you will be responsible for the following:CUSTOMEROwn Customer Experience and Service QualityGovern all customer engagements for SAP BI &amp; AnalyticsDefine and drive SLAs and key outcomes governing engagementsMinimize risks by driving the adoption of best practices and methodologies for successful deliveryINTERNALOwn and manage Demand Forecasting, Infrastructure, Recruitment Planning, Training &amp; Development, Skills Mix, Employee Satisfaction, Attrition, Utilization and Growth.Own accountability for budgets and operational parametersEnsure that organizational competency is continuously aligned with SAP's BI roadmapDevelop next level of able and caring leaders within the organization who can stimulate intellectual growthRECRUITMENTMaintain a strong hiring pipeline; Leverage hiring team to recruit the most innovative minds in the marketOwn and execute headcount growth plans, and manage attrition
Requirements: Executive experience, None education
Fraudulent: No