Customer Service Representative
Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.We work with hundreds of the UK's best loved restaurants, including names like Carluccio's, GBK, Nando's, Rossopomodoro and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.Your role will include:-          Actively monitoring orders placed via Deliveroo up to completion-          Answering Inbound calls from Customers/Drivers/Restaurant-          Proactively Liaising with Drivers/Restaurants to ensure orders run smoothly-          Providing feedback to relevant departments to help improve our customer experience-          Investigate and resolve customer complaints and queries-          Respond to customer issues via email and phone
Title: Customer Service Representative
Salary: None
Description: Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.We work with hundreds of the UK's best loved restaurants, including names like Carluccio's, GBK, Nando's, Rossopomodoro and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.Your role will include:-          Actively monitoring orders placed via Deliveroo up to completion-          Answering Inbound calls from Customers/Drivers/Restaurant-          Proactively Liaising with Drivers/Restaurants to ensure orders run smoothly-          Providing feedback to relevant departments to help improve our customer experience-          Investigate and resolve customer complaints and queries-          Respond to customer issues via email and phone
Requirements: None experience, None education
Fraudulent: No