Customer Service Technical Specialist 
The Customer Service Technical Specialist will be based in our Tulsa, OK. The right candidate will be an integral part of our team and its continued growthResponsibilities:Data entry for work tickets and for reportsAssisting customers via phone and in personSupporting Copy Services at the customer service counterContacting equipment providers for service as necessaryOrdering supplies and keeping track of inventoryMaintaining all logs and reporting documentation; attention to detailHandling time-sensitive material like confidential, urgent projectsMaintaining the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrating flexibility in satisfying customer demands in a high volume, production environment Consistently adhering to business procedure guidelinesTaking direction from supervisor or site managerParticipate in crosstrainingAdhering to all safety proceduresPerforming other tasks as assigned Secondary Responsibilities:Answer phones and any questions or information needed by the customerTyping as neededHelp to prepare reports by entering dataHelp with spreadsheets as neededLiaison with Copy Services Team Lead to make sure that work is submitted properlyKeep DPS team informed of all work accepted for their area – tracking this within the departmentHousekeeping for DPS – making sure that the areas are clean and sharp for our customers
Title: Customer Service Technical Specialist 
Salary: None
Description: The Customer Service Technical Specialist will be based in our Tulsa, OK. The right candidate will be an integral part of our team and its continued growthResponsibilities:Data entry for work tickets and for reportsAssisting customers via phone and in personSupporting Copy Services at the customer service counterContacting equipment providers for service as necessaryOrdering supplies and keeping track of inventoryMaintaining all logs and reporting documentation; attention to detailHandling time-sensitive material like confidential, urgent projectsMaintaining the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrating flexibility in satisfying customer demands in a high volume, production environment Consistently adhering to business procedure guidelinesTaking direction from supervisor or site managerParticipate in crosstrainingAdhering to all safety proceduresPerforming other tasks as assigned Secondary Responsibilities:Answer phones and any questions or information needed by the customerTyping as neededHelp to prepare reports by entering dataHelp with spreadsheets as neededLiaison with Copy Services Team Lead to make sure that work is submitted properlyKeep DPS team informed of all work accepted for their area – tracking this within the departmentHousekeeping for DPS – making sure that the areas are clean and sharp for our customers
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No