Newskies Helpdesk Agent
Ryanair is Europe’s favourite airline, operating more than 1,600 daily flights from 71 bases, connecting 183 destinations in 30 countries and operating a fleet of more than 300 new Boeing 737-800 aircraft. Ryanair has recently announced firm orders for a further 280 new Boeing 737 aircraft, as well as options for 100 more Boeing 737 MAX 200s, which will enable Ryanair to lower fares and grow traffic from 89m this year to over 150m p.a. in 2024. Ryanair currently has a team of more than 9,500 highly skilled aviation professionals, and has an industry leading 30-year safety record.The role of a Newskies agent is to assist ground operation, airports, call centres, finance etc to ensure smooth running of the Ryanair operations. Ensuring all policies and procedures are adhered to and providing feedback to airports/ground ops/training #URL_74567220562951eaa34f3e358b01e23857185e0d50b55711ceaf006b0097f56f# are very interested hearing from candidates who have a strong knowledge &amp; background in Aviation. Working hours are based on shifts. The team is operational Mon/Sun:                 06.00 – 15.00                 08.30 – 17.30                 09.00 – 18.00                 12.00 – 21.00 Newskies Helpdesk provides telephone &amp; email support for all Ryanair European Airports and Call Centres. To provide this support agents are required to complete a range of duties some of which are outlined below:Liaise with Ground Operations / Training Department pertaining to Airport issues.Notify passengers of cancellation/ schedule changes by email and SMSUpdate of web notices on #URL_2f58065b34b1f9f5698cd1c23f53f636ebae87309b6b173eaf3c1b97a40b9f29#Create and maintain all access to the Ryanair reservations systemLiaise with systems department regarding any bugs and defects on #URL_2f58065b34b1f9f5698cd1c23f53f636ebae87309b6b173eaf3c1b97a40b9f29#Support the Ryanair twitter accountGeneral administration duties
Title: Newskies Helpdesk Agent
Salary: None
Description: Ryanair is Europe’s favourite airline, operating more than 1,600 daily flights from 71 bases, connecting 183 destinations in 30 countries and operating a fleet of more than 300 new Boeing 737-800 aircraft. Ryanair has recently announced firm orders for a further 280 new Boeing 737 aircraft, as well as options for 100 more Boeing 737 MAX 200s, which will enable Ryanair to lower fares and grow traffic from 89m this year to over 150m p.a. in 2024. Ryanair currently has a team of more than 9,500 highly skilled aviation professionals, and has an industry leading 30-year safety record.The role of a Newskies agent is to assist ground operation, airports, call centres, finance etc to ensure smooth running of the Ryanair operations. Ensuring all policies and procedures are adhered to and providing feedback to airports/ground ops/training #URL_74567220562951eaa34f3e358b01e23857185e0d50b55711ceaf006b0097f56f# are very interested hearing from candidates who have a strong knowledge &amp; background in Aviation. Working hours are based on shifts. The team is operational Mon/Sun:                 06.00 – 15.00                 08.30 – 17.30                 09.00 – 18.00                 12.00 – 21.00 Newskies Helpdesk provides telephone &amp; email support for all Ryanair European Airports and Call Centres. To provide this support agents are required to complete a range of duties some of which are outlined below:Liaise with Ground Operations / Training Department pertaining to Airport issues.Notify passengers of cancellation/ schedule changes by email and SMSUpdate of web notices on #URL_2f58065b34b1f9f5698cd1c23f53f636ebae87309b6b173eaf3c1b97a40b9f29#Create and maintain all access to the Ryanair reservations systemLiaise with systems department regarding any bugs and defects on #URL_2f58065b34b1f9f5698cd1c23f53f636ebae87309b6b173eaf3c1b97a40b9f29#Support the Ryanair twitter accountGeneral administration duties
Requirements: Entry level experience, Unspecified education
Fraudulent: No