Store Manager
At the heart of every good team is a solid leader. As a store manager of JINS, we will count on you to make executive decisions and oversee daily store operations. If you are friendly, organized, and decisive, this is the position for you, as you will work with a diverse team and customer base. We believe that good leaders are those who not only have a passion for business and excellent customer service, but also understand how to foster each individual team member’s strengths and nurture his/her weaknesses.Our store management program is designed with your professional growth in mind: we will provide you the resources to expand your knowledge of retail strategy and employee supervision because we want to see you succeed. What to Expect: Manage and monitor day-to-day store operations including customer service, supervision of employees, inventory control, bookkeeping and cash receipts reconciliation, evaluation of sales activities, and enforcement of company policies and proceduresPromote and monitor the quality of customer service by educating employees about the company’s service standards, products, and procedures, ensuring that service levels meet or exceed company standards, and exemplifying the company’s service values.Foster a welcoming, vibrant, and friendly store atmosphere by prioritizing customer service, addressing customer needs in a prompt and polite manner, and actively seeking to understand customer concerns, requests, and expectations.Assist the Customer Service Center (“CSC”) as necessary by performing tasks such as responding to inquiries regarding retail store policies, complaints, and product information.Maintain employee satisfaction and retention by encouraging open communication and teamwork, resolving potential conflicts, motivating and enabling employees in their personal and professional development, listening to and addressing employees’ complaints or comments, and rewarding exemplary performance.Collaborate with the Assistant Store Manager, District Manager, and store staff to establish and implement merchandising plans and product presentations consistent with the company image, such as the arrangement of eyewear displays and cleanliness.Understand and implement the employee handbook rules (including safety, health, harassment, and security policies) and company service concept to properly educate and guide staffMaintain close communications with the CSC Leader to identify potential trends/problems in the storefront and form viable solutions.Review job applications, conduct interviews, hire candidates, complete performance evaluations, and discipline employees as needed.Mentor the Assistant Store Manager and/or other potential store managers to perform staff supervisory duties, customer service, management functions, inventory control, cash receipts reconciliation, and sales activity evaluation, while maintaining oversight of business operations.
Title: Store Manager
Salary: None
Description: At the heart of every good team is a solid leader. As a store manager of JINS, we will count on you to make executive decisions and oversee daily store operations. If you are friendly, organized, and decisive, this is the position for you, as you will work with a diverse team and customer base. We believe that good leaders are those who not only have a passion for business and excellent customer service, but also understand how to foster each individual team member’s strengths and nurture his/her weaknesses.Our store management program is designed with your professional growth in mind: we will provide you the resources to expand your knowledge of retail strategy and employee supervision because we want to see you succeed. What to Expect: Manage and monitor day-to-day store operations including customer service, supervision of employees, inventory control, bookkeeping and cash receipts reconciliation, evaluation of sales activities, and enforcement of company policies and proceduresPromote and monitor the quality of customer service by educating employees about the company’s service standards, products, and procedures, ensuring that service levels meet or exceed company standards, and exemplifying the company’s service values.Foster a welcoming, vibrant, and friendly store atmosphere by prioritizing customer service, addressing customer needs in a prompt and polite manner, and actively seeking to understand customer concerns, requests, and expectations.Assist the Customer Service Center (“CSC”) as necessary by performing tasks such as responding to inquiries regarding retail store policies, complaints, and product information.Maintain employee satisfaction and retention by encouraging open communication and teamwork, resolving potential conflicts, motivating and enabling employees in their personal and professional development, listening to and addressing employees’ complaints or comments, and rewarding exemplary performance.Collaborate with the Assistant Store Manager, District Manager, and store staff to establish and implement merchandising plans and product presentations consistent with the company image, such as the arrangement of eyewear displays and cleanliness.Understand and implement the employee handbook rules (including safety, health, harassment, and security policies) and company service concept to properly educate and guide staffMaintain close communications with the CSC Leader to identify potential trends/problems in the storefront and form viable solutions.Review job applications, conduct interviews, hire candidates, complete performance evaluations, and discipline employees as needed.Mentor the Assistant Store Manager and/or other potential store managers to perform staff supervisory duties, customer service, management functions, inventory control, cash receipts reconciliation, and sales activity evaluation, while maintaining oversight of business operations.
Requirements: Mid-Senior level experience, High School or equivalent education
Fraudulent: No