Service Desk Support Engineer
About AnittelAnittel is currently seeking a driven individual to join our successful Service Desk team as we continue to grow as one of Australia's leading IT&amp;T providers. The role will be based in Albury, and is open to applicants currently living in Australia.About the rolePermanent part-time role (20 hours per week)Working with Anittel you will have an opportunity to launch your career in IT using a wide range of technologies to deliver first-class service to our prestigious clients. The Service Desk Support Engineer will be responsible for providing 1st and 2nd level troubleshooting and fault resolution/escalation to our clients, providing support in installing and maintaining computer hardware, software and networks.The successful applicant must be able to learn quickly, adapt to new concepts, and follow processes and procedures.Still studying or just graduating? Why not show us how you stand out from the crowd and give your IT career a real boost!Role ResponsibilitiesProvide level 1st / 2nd level troubleshooting, fault escalation, and resolutionEstablish and maintain effective working relationships with clients while presenting a professional and courteous mannerOngoing management of technical documentationAssist with the implementation of customer projectsEngage in research and development of new products, technologies and processes
Title: Service Desk Support Engineer
Salary: 40000-50000
Description: About AnittelAnittel is currently seeking a driven individual to join our successful Service Desk team as we continue to grow as one of Australia's leading IT&amp;T providers. The role will be based in Albury, and is open to applicants currently living in Australia.About the rolePermanent part-time role (20 hours per week)Working with Anittel you will have an opportunity to launch your career in IT using a wide range of technologies to deliver first-class service to our prestigious clients. The Service Desk Support Engineer will be responsible for providing 1st and 2nd level troubleshooting and fault resolution/escalation to our clients, providing support in installing and maintaining computer hardware, software and networks.The successful applicant must be able to learn quickly, adapt to new concepts, and follow processes and procedures.Still studying or just graduating? Why not show us how you stand out from the crowd and give your IT career a real boost!Role ResponsibilitiesProvide level 1st / 2nd level troubleshooting, fault escalation, and resolutionEstablish and maintain effective working relationships with clients while presenting a professional and courteous mannerOngoing management of technical documentationAssist with the implementation of customer projectsEngage in research and development of new products, technologies and processes
Requirements: Entry level experience, Certification education
Fraudulent: No