Customer Support Specialist with Russian
SkyConsult RO, one of the leading IT consulting global company focused on leading edge technologies and best practices is hiring. Our services include but are not limited to Business Consulting, IT Operations, Critical Stabilization and Improvement, Infrastructure and Cloud.The job role focuses on delivering high standard IT support for our corporate customers.The Customer Support Specialist Service is the first line of contact with our corporate customers. A Service Desk technician will be able to work in a multinational, multi-customer environment. This job is very dynamic, with both technical and communication responsibilities.Key Responsibilities:IT technical support – first point of contact for any technical issue in the companyRespond to requests for technical assistance via phone or e-mailDiagnose and resolve technical software issuesResearch questions and find solutions using available information resourcesAdvise users on appropriate actionFollow standard proceduresRedirect problems to appropriate resource
Title: Customer Support Specialist with Russian
Salary: None
Description: SkyConsult RO, one of the leading IT consulting global company focused on leading edge technologies and best practices is hiring. Our services include but are not limited to Business Consulting, IT Operations, Critical Stabilization and Improvement, Infrastructure and Cloud.The job role focuses on delivering high standard IT support for our corporate customers.The Customer Support Specialist Service is the first line of contact with our corporate customers. A Service Desk technician will be able to work in a multinational, multi-customer environment. This job is very dynamic, with both technical and communication responsibilities.Key Responsibilities:IT technical support – first point of contact for any technical issue in the companyRespond to requests for technical assistance via phone or e-mailDiagnose and resolve technical software issuesResearch questions and find solutions using available information resourcesAdvise users on appropriate actionFollow standard proceduresRedirect problems to appropriate resource
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No