Advisor-Inbound Technical
POSITION SUMMARY:IBEX Global employees will be receiving inbound customer calls to assist our client’s customers with operating system issues related to their Internet connectivity and client-provided hardware and software. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Customer Service Representative is expected to meet and/or exceed established goals, attend and actively participate in training, re-training and up-training programs.
Title: Advisor-Inbound Technical
Salary: 10-Nov
Description: POSITION SUMMARY:IBEX Global employees will be receiving inbound customer calls to assist our client’s customers with operating system issues related to their Internet connectivity and client-provided hardware and software. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Customer Service Representative is expected to meet and/or exceed established goals, attend and actively participate in training, re-training and up-training programs.
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No