Client Support Specialist
What You'll DoOur Client Success team is responsible for helping our clients successfully implement and use our call tracking platform.  This includes using our web dashboard, website integration, third-party integrations.We're hiring a Client Support Specialist to help new clients implement our software, support current clients, and create documentation. When you're not actively supporting prospective and current clients, you'll be creating educational content on #URL_91d4d2c1c6fc179bd9c57f8fc690d1be76b2188f6cf616eb862c935c33483fda#. Your written communication skills must be supurb, and you must be comfortable interacting with clients via phone, email, and chat.Our CompanyCallRail helps data-driven businesses understand which ads, campaigns, and keywords are delivering valuable phone calls. We want to provide business owners with the information they need to make smarter decisions about their marketing. We're a small, ambitious startup that serves more than 6,000 companies and tracks millions of phone calls.  CallRail was founded in 2011, and we're self-funded and profitable. We're currently a team of 7 people based in Atlanta.Our ValuesLife is more than work. Though we work hard, we value a healthy balance. Like you, we expect to spend our evenings and weekends with friends and family.You'll drive your own projects and continuously find new ways to help grow the business, so you'll need to be independent and self-motivated. We believe that happy people are the most effective people.
Title: Client Support Specialist
Salary: None
Description: What You'll DoOur Client Success team is responsible for helping our clients successfully implement and use our call tracking platform.  This includes using our web dashboard, website integration, third-party integrations.We're hiring a Client Support Specialist to help new clients implement our software, support current clients, and create documentation. When you're not actively supporting prospective and current clients, you'll be creating educational content on #URL_91d4d2c1c6fc179bd9c57f8fc690d1be76b2188f6cf616eb862c935c33483fda#. Your written communication skills must be supurb, and you must be comfortable interacting with clients via phone, email, and chat.Our CompanyCallRail helps data-driven businesses understand which ads, campaigns, and keywords are delivering valuable phone calls. We want to provide business owners with the information they need to make smarter decisions about their marketing. We're a small, ambitious startup that serves more than 6,000 companies and tracks millions of phone calls.  CallRail was founded in 2011, and we're self-funded and profitable. We're currently a team of 7 people based in Atlanta.Our ValuesLife is more than work. Though we work hard, we value a healthy balance. Like you, we expect to spend our evenings and weekends with friends and family.You'll drive your own projects and continuously find new ways to help grow the business, so you'll need to be independent and self-motivated. We believe that happy people are the most effective people.
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No