Customer Success Intern
We're looking for a student or recent graduate to join our customer success team. Contentful (#URL_0252efddcbc4b8f51969fca7b054595976ea4678fd880b3653151e618d447b33#) is an API-first content management platform for web and mobile applications and the first cloud-based service to allow content to be distributed across any device, application or platform, with one single input.Content is managed in a completely presentation-independent format and can be served to all current and future platforms, including iOS, Android, Google Glass or interactive JavaScript apps.We are still early stage but showed significant traction and have paying customers. We are funded by the world’s leading VCs, Benchmark’s European sister Balderton (MySQL, Redhat, Twitter, New Relic, Dropbox) and SaaS expert Point Nine Capital (ZenDesk, Unbounce, Server Density). Our advisory board includes key personalities from the BBC, Apple, Rovio, Symantec as well as thought leaders in the Web and Content Management space.As a Customer Success Intern you will help users engage with the platform during the on-boarding and spur usage. You’ll help users understand the value of Contentful, help them get the platform set up and be the first contact point for the users assigned to you whenever they need help.You will help give the customer a voice within Contentful, by pointing out shortcomings in our on-boarding process as well as the product and communicate opportunities for enhancement with all relevant stakeholders in sales, marketing, product and engineering to remove them.
Title: Customer Success Intern
Salary: None
Description: We're looking for a student or recent graduate to join our customer success team. Contentful (#URL_0252efddcbc4b8f51969fca7b054595976ea4678fd880b3653151e618d447b33#) is an API-first content management platform for web and mobile applications and the first cloud-based service to allow content to be distributed across any device, application or platform, with one single input.Content is managed in a completely presentation-independent format and can be served to all current and future platforms, including iOS, Android, Google Glass or interactive JavaScript apps.We are still early stage but showed significant traction and have paying customers. We are funded by the world’s leading VCs, Benchmark’s European sister Balderton (MySQL, Redhat, Twitter, New Relic, Dropbox) and SaaS expert Point Nine Capital (ZenDesk, Unbounce, Server Density). Our advisory board includes key personalities from the BBC, Apple, Rovio, Symantec as well as thought leaders in the Web and Content Management space.As a Customer Success Intern you will help users engage with the platform during the on-boarding and spur usage. You’ll help users understand the value of Contentful, help them get the platform set up and be the first contact point for the users assigned to you whenever they need help.You will help give the customer a voice within Contentful, by pointing out shortcomings in our on-boarding process as well as the product and communicate opportunities for enhancement with all relevant stakeholders in sales, marketing, product and engineering to remove them.
Requirements: None experience, Bachelor's Degree education
Fraudulent: No