Customer Service Associate
We are currently seeking a Customer Service Associate. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Hartford, CT location.Responsibilities:Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)Lift heavy boxes, files or paper when neededMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesAdhere to all safety proceduresTake direction from supervisor or site managerMaintain all logs and reporting documentation; attention to detailParticipate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)Operating mailing, copy or scanning equipmentShipping &amp; ReceivingHandle time-sensitive material like confidential, urgent packagesPerform other tasks as assignedScanning incoming mail to recipientsPerform file purges and pullsCreate files and ship filesProvide backfill when neededEnter information daily into spreadsheetsIdentify charges and match them to billingSort and deliver mail, small packages
Title: Customer Service Associate
Salary: None
Description: We are currently seeking a Customer Service Associate. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Hartford, CT location.Responsibilities:Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)Lift heavy boxes, files or paper when neededMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudeDemonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesAdhere to all safety proceduresTake direction from supervisor or site managerMaintain all logs and reporting documentation; attention to detailParticipate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)Operating mailing, copy or scanning equipmentShipping &amp; ReceivingHandle time-sensitive material like confidential, urgent packagesPerform other tasks as assignedScanning incoming mail to recipientsPerform file purges and pullsCreate files and ship filesProvide backfill when neededEnter information daily into spreadsheetsIdentify charges and match them to billingSort and deliver mail, small packages
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No