Assistant Training & Quality Development Facilitator
Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for an Assistant Training and Quality Development Facilitator in our Active Collections Department. Our mission as a company is: To provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service. Qualified candidates should possess the following characteristics including, but not limited to: • Excellent interpersonal skills with the ability to provide constructive feedback to management               and staff, strong decision-making and time management skills• Ability to communicate effectively and professionally both verbally and written• Experience with, or the ability to learn, collection practices and procedures• Proficient knowledge of Window based software applications (i.e. Word and Excel)• Ability to work independently, multi-task and implement new concepts The duties for this position could include, but are not limited to: • Develop and implement training and coaching for employees at various service levels• Ensure adherence to company policies and procedures in addition to compliance of state and                 federal regulation• Evaluate the overall work quality for those in training and establish follow-ups as needed• Audit and monitor representatives’ inbound and outbound calls as well as account                                                                              documentation• Provide feedback and recommendations to Management regarding employee training    progress• Handle and address employee issues as needed• Other duties and responsibilities as assigned by management We offer a competitive salary based on experience and a comprehensive benefits package. If you are interested in working for a dynamic and collaborative financial services company, then Tidewater Finance Company is the place for you!Please submit your resume and salary requirements to Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464, Attn: Human Resources Department. If you choose to fax or email your resume, our fax number is (757) 424-9651 and our email address is #EMAIL_6e2baf45f4af2200e808893db297655491a0361391e4631df004400d7ae0be2d# Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Title: Assistant Training & Quality Development Facilitator
Salary: None
Description: Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for an Assistant Training and Quality Development Facilitator in our Active Collections Department. Our mission as a company is: To provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service. Qualified candidates should possess the following characteristics including, but not limited to: • Excellent interpersonal skills with the ability to provide constructive feedback to management               and staff, strong decision-making and time management skills• Ability to communicate effectively and professionally both verbally and written• Experience with, or the ability to learn, collection practices and procedures• Proficient knowledge of Window based software applications (i.e. Word and Excel)• Ability to work independently, multi-task and implement new concepts The duties for this position could include, but are not limited to: • Develop and implement training and coaching for employees at various service levels• Ensure adherence to company policies and procedures in addition to compliance of state and                 federal regulation• Evaluate the overall work quality for those in training and establish follow-ups as needed• Audit and monitor representatives’ inbound and outbound calls as well as account                                                                              documentation• Provide feedback and recommendations to Management regarding employee training    progress• Handle and address employee issues as needed• Other duties and responsibilities as assigned by management We offer a competitive salary based on experience and a comprehensive benefits package. If you are interested in working for a dynamic and collaborative financial services company, then Tidewater Finance Company is the place for you!Please submit your resume and salary requirements to Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464, Attn: Human Resources Department. If you choose to fax or email your resume, our fax number is (757) 424-9651 and our email address is #EMAIL_6e2baf45f4af2200e808893db297655491a0361391e4631df004400d7ae0be2d# Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Requirements: Associate experience, Unspecified education
Fraudulent: No