Customer Service Advisor Internship
An internship opportunity has arisen for a graduate with excellent communication skills and a keen eye for detail. The internship will last for 12 weeks as a Customer Service Advisor.The role requires you to communicate with customers and the business through clear and accurate verbal and written communications. In addition to accurately deliver the company’s operational procedures and policies to both external and internal customers.You will also resolve all issues to the satisfaction of the customer and within agreed timescales and service levels and work with the company’s strategic partners to resolve technical or operational issues related to our on-line operation. The role also requires you to learn, understand and follow the company’s operational procedures and escalation paths, provide support and analysis to the company to support issue management and the delivery of excellent service levels. Measures of performance: Speed and accuracy at which tasks are completedDepartmental organisationFlexible approach to workEssential Qualities:Team PlayerDiplomaticExcellent CommunicatorConfidentialSkills and Knowledge: Accurate Ability to problem solveAttention to detailComputer literateAbility to work using own initiative Experience: Customer Service and office experienceGood working knowledge of Microsoft office and internet – intermediate level
Title: Customer Service Advisor Internship
Salary: None
Description: An internship opportunity has arisen for a graduate with excellent communication skills and a keen eye for detail. The internship will last for 12 weeks as a Customer Service Advisor.The role requires you to communicate with customers and the business through clear and accurate verbal and written communications. In addition to accurately deliver the company’s operational procedures and policies to both external and internal customers.You will also resolve all issues to the satisfaction of the customer and within agreed timescales and service levels and work with the company’s strategic partners to resolve technical or operational issues related to our on-line operation. The role also requires you to learn, understand and follow the company’s operational procedures and escalation paths, provide support and analysis to the company to support issue management and the delivery of excellent service levels. Measures of performance: Speed and accuracy at which tasks are completedDepartmental organisationFlexible approach to workEssential Qualities:Team PlayerDiplomaticExcellent CommunicatorConfidentialSkills and Knowledge: Accurate Ability to problem solveAttention to detailComputer literateAbility to work using own initiative Experience: Customer Service and office experienceGood working knowledge of Microsoft office and internet – intermediate level
Requirements: None experience, None education
Fraudulent: No