Customer Service Associate 
The Customer Service Associate will be based in New York, NY. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Assists in inventory managementAssist in the management of staffing levels and allocate staffing resources with emphasis on planning within budget and minimizing overtime. Monitors daily job tracking and staff reporting for all work in progress. Review and solution projects with print center production management. Knowledge of digital print technology and workflow required.  * Knowledge of High Capacity copier  and workflow required. Communicating all project information with Service Delivery Manager and Customer Service Representatives.  Support the quality management processes by assisting in the development of procedures, work instructions and quality system documents, and actively participating in the improvement system process. Follow and enforce all assigned facility policies, including health &amp; safety, building security, data security, and a harassment free work environment. Monitor performance of service and maintenance providers as assigned, and provide feedback regarding their performance to the Service Delivery Manager. Report and document any accidents or injuries immediately. Assist in the investigation of such incidences with emphasis on preventing recurrence. Ensure that unsafe work conditions are immediately remedied. Perform the functions of departmental leaders in their absence, as needed. Perform various print production tasks as required.  
Title: Customer Service Associate 
Salary: None
Description: The Customer Service Associate will be based in New York, NY. The right candidate will be an integral part of our talented team, supporting our continued growth.Responsibilities:Assists in inventory managementAssist in the management of staffing levels and allocate staffing resources with emphasis on planning within budget and minimizing overtime. Monitors daily job tracking and staff reporting for all work in progress. Review and solution projects with print center production management. Knowledge of digital print technology and workflow required.  * Knowledge of High Capacity copier  and workflow required. Communicating all project information with Service Delivery Manager and Customer Service Representatives.  Support the quality management processes by assisting in the development of procedures, work instructions and quality system documents, and actively participating in the improvement system process. Follow and enforce all assigned facility policies, including health &amp; safety, building security, data security, and a harassment free work environment. Monitor performance of service and maintenance providers as assigned, and provide feedback regarding their performance to the Service Delivery Manager. Report and document any accidents or injuries immediately. Assist in the investigation of such incidences with emphasis on preventing recurrence. Ensure that unsafe work conditions are immediately remedied. Perform the functions of departmental leaders in their absence, as needed. Perform various print production tasks as required.  
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No