Technical Support Engineer
The Technical Support Engineer (TSE) provides solution design, installation, commissioning, and technical support for highly complex Enterprise solutions of Unify's Unified Communications portfolio. The TSE provides pre and post sales support for solutions, including: solution design, solution modeling, staging, installation support, and customer requested support. The TSE also investigates customer reported issues and is capable of analyzing network and product data to pinpoint the cause of the issue and either recommend a solution or interface with the appropriate component supplier to acquire a solution. The best candidate will be a highly motivated self-starter who is excited about the opportunities that this position provides.
Title: Technical Support Engineer
Salary: None
Description: The Technical Support Engineer (TSE) provides solution design, installation, commissioning, and technical support for highly complex Enterprise solutions of Unify's Unified Communications portfolio. The TSE provides pre and post sales support for solutions, including: solution design, solution modeling, staging, installation support, and customer requested support. The TSE also investigates customer reported issues and is capable of analyzing network and product data to pinpoint the cause of the issue and either recommend a solution or interface with the appropriate component supplier to acquire a solution. The best candidate will be a highly motivated self-starter who is excited about the opportunities that this position provides.
Requirements: Mid-Senior level experience, Certification education
Fraudulent: No