Customer Order Specialist
This customer-facing role is focused on providing the very best customer experience, from order to invoicing.You will process customer orders from a variety of inputs including phone, email and our web application, and use your initiative to fill in any missing information to complete the process. You will guide the customer through processes for upgrades, exchanges and re-signs and process the resulting requests.You will be dedicated to continually improving the processes around customer interaction. You should have boundless initiative and be able to communicate professional with internal and external stakeholders.Responsibilities:Process customer orders from a variety of inputs, through SalesforceRun credit check and credit limit calculations on new customers and set them up in EROAD’s Web applicationManage process from order to invoicingGuide customer through processes including upgrades, exchanges and re-signs 
Title: Customer Order Specialist
Salary: None
Description: This customer-facing role is focused on providing the very best customer experience, from order to invoicing.You will process customer orders from a variety of inputs including phone, email and our web application, and use your initiative to fill in any missing information to complete the process. You will guide the customer through processes for upgrades, exchanges and re-signs and process the resulting requests.You will be dedicated to continually improving the processes around customer interaction. You should have boundless initiative and be able to communicate professional with internal and external stakeholders.Responsibilities:Process customer orders from a variety of inputs, through SalesforceRun credit check and credit limit calculations on new customers and set them up in EROAD’s Web applicationManage process from order to invoicingGuide customer through processes including upgrades, exchanges and re-signs 
Requirements: Not Applicable experience, Unspecified education
Fraudulent: No