Customer Service Team Lead 
We are currently seeking a Customer Service Team Lead. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Jersey City, NJ location.Responsibilities include, but are not limited to:Coordinate work for Customer Service Associates.Process mail, deliver mail, scan in/out packages and deliver mail/packages.Run mail meter and inserter equipmentHandle time-off requests and day-to-day processes for the teamHelp resolve employee and customer concerns/issuesAdministrative services/processing large volume reports using excelLift large bundles of mail and make mail deliveriesHandle time-sensitive materialPerform duties and special requests as assigned by managementBalance workload; provide guidance and direction to team; serve as focal point for communication with customer and company personnelMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer serviceEnsure adherence to business guidelines, safety &amp; security proceduresProvide constructive feedback and recognition to team 
Title: Customer Service Team Lead 
Salary: None
Description: We are currently seeking a Customer Service Team Lead. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Jersey City, NJ location.Responsibilities include, but are not limited to:Coordinate work for Customer Service Associates.Process mail, deliver mail, scan in/out packages and deliver mail/packages.Run mail meter and inserter equipmentHandle time-off requests and day-to-day processes for the teamHelp resolve employee and customer concerns/issuesAdministrative services/processing large volume reports using excelLift large bundles of mail and make mail deliveriesHandle time-sensitive materialPerform duties and special requests as assigned by managementBalance workload; provide guidance and direction to team; serve as focal point for communication with customer and company personnelMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer serviceEnsure adherence to business guidelines, safety &amp; security proceduresProvide constructive feedback and recognition to team 
Requirements: Entry level experience, High School or equivalent education
Fraudulent: No