Level 2 Support Engineer
Ripple is looking for a Human Support Specialist (otherwise known as a Level 2 Support Engineer). That means you probably have 3-5 years of IT experience, and you graduated from college. You are definitely enthusiastic about both people and IT. Here’s the mission of the job, and what you can expect. The salary range is between $42-48k.Mission for Ripple Support Engineer: To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you.The values we live by:Freedom to kick ass.We value freedom whenever and wherever possible. Freedom to work where you get your best work done, freedom to challenge your peers and clients, freedom to become the best person you can be.Articulate communications.We communicate clearly, candidly and use language that clarifies. We do so with warmth, humor, and kindness.Caring comes first.Teddy Roosevelt said it best: “No one cares how much you know, until they know how much you care”Elegant solutions.Every problem has 100 answers, and probably 10 solutions. Only 2 will be elegant solutions. We strive for the elegant ones because they are the ones that are worthy.Style in all things.We can do things with a little flair and design, or we can be like everyone else. We choose the former.
Title: Level 2 Support Engineer
Salary: 42000-48000
Description: Ripple is looking for a Human Support Specialist (otherwise known as a Level 2 Support Engineer). That means you probably have 3-5 years of IT experience, and you graduated from college. You are definitely enthusiastic about both people and IT. Here’s the mission of the job, and what you can expect. The salary range is between $42-48k.Mission for Ripple Support Engineer: To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you.The values we live by:Freedom to kick ass.We value freedom whenever and wherever possible. Freedom to work where you get your best work done, freedom to challenge your peers and clients, freedom to become the best person you can be.Articulate communications.We communicate clearly, candidly and use language that clarifies. We do so with warmth, humor, and kindness.Caring comes first.Teddy Roosevelt said it best: “No one cares how much you know, until they know how much you care”Elegant solutions.Every problem has 100 answers, and probably 10 solutions. Only 2 will be elegant solutions. We strive for the elegant ones because they are the ones that are worthy.Style in all things.We can do things with a little flair and design, or we can be like everyone else. We choose the former.
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No