Helpdesk Specialist
Our client requires a Helpdesk Specialist who will assist schools by resolving any issues that arrive with the network and over-the-top services, through working collaboratively with schools, vendors and techs.The successful candidate will be:○       Passionate about the development of technology as an educational tool in NZ○       Ability to explain technical issues in a concise, non-technical manner both written and verbal○       Customer service focus○       Relevant industry qualification such as A+ or Network+○       A pragmatic approach to solving problems○       Comfortable with dealing with occasional explicit or extreme content while troubleshooting filtering issues.  Has a mature approach to this and good coping strategies
Title: Helpdesk Specialist
Salary: 45000-50000
Description: Our client requires a Helpdesk Specialist who will assist schools by resolving any issues that arrive with the network and over-the-top services, through working collaboratively with schools, vendors and techs.The successful candidate will be:○       Passionate about the development of technology as an educational tool in NZ○       Ability to explain technical issues in a concise, non-technical manner both written and verbal○       Customer service focus○       Relevant industry qualification such as A+ or Network+○       A pragmatic approach to solving problems○       Comfortable with dealing with occasional explicit or extreme content while troubleshooting filtering issues.  Has a mature approach to this and good coping strategies
Requirements: None experience, None education
Fraudulent: No