Nighttime Community Manager
BCV treats each social network as a phone-line and customer service tool. Your first responsibility is to always make sure that any incoming messaging is responded to.  If there is a message where we require more information from the client before answering, the monitor is responsible for sourcing that information from that client.Respond to every message, fan post, and comment on each client's Facebook page in a timely fashion. Responsible for sending client "Alerts" using Zendesk or other mediums and following up on those alerts to make sure all items are handled appropriately. Respond to every mention, direct message, and keyword alert on Twitter.Always review your previous post in each stream before making next post to ensure the stream remains error-free. Hours are: Monday-Friday 5:00pm - 12:00am and 12:00am-9:00am, Saturday-Sunday 8:00am-5:00pm (may be split into 2 shifts), 5:00pm-12:00am and 12:00am-8:00am. Please only apply if you're available 2 or more days per week for these shifts. We are looking for consistent and reliable employees. 
Title: Nighttime Community Manager
Salary: None
Description: BCV treats each social network as a phone-line and customer service tool. Your first responsibility is to always make sure that any incoming messaging is responded to.  If there is a message where we require more information from the client before answering, the monitor is responsible for sourcing that information from that client.Respond to every message, fan post, and comment on each client's Facebook page in a timely fashion. Responsible for sending client "Alerts" using Zendesk or other mediums and following up on those alerts to make sure all items are handled appropriately. Respond to every mention, direct message, and keyword alert on Twitter.Always review your previous post in each stream before making next post to ensure the stream remains error-free. Hours are: Monday-Friday 5:00pm - 12:00am and 12:00am-9:00am, Saturday-Sunday 8:00am-5:00pm (may be split into 2 shifts), 5:00pm-12:00am and 12:00am-8:00am. Please only apply if you're available 2 or more days per week for these shifts. We are looking for consistent and reliable employees. 
Requirements: Entry level experience, Some College Coursework Completed education
Fraudulent: No