Resolution Specialist
Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for a Resolution Specialist. We are a growing company and this position affords an opportunity to learn and contribute within our organization. Applicant must exhibit a majority of the following characteristics including, but not limited to:Professional demeanorAdaptability and flexibilityExcellent written and verbal communication skillsAbility to multi-task and excellent time management skillsDetail orientedAbility to work in a team and independently The duties for this position include, but are not limited to:Research and respond to all escalated consumer complaints received from multiple sources to include: phone calls, e-mail, web chat, letters, e-Oscar and managementLog, track, resolve and respond to all assigned inquiries and complaints while meeting all regulatory requirements, CMS and corporate guidelinesAct as a liaison between internal departments on data gathering and problem solving while investigating problems of an unusual nature in the area of responsibilityIdentify root cause issues to ensure proper solutions and communicate findings as neededThoroughly research issues and take appropriate action to resolve them within sufficient timeAssist with special projects as assigned or directed We offer a competitive salary based on experience and a comprehensive benefits package. If you are interested in working for a dynamic and collaborative financial services company, then Tidewater Finance Company is the place for you!Please submit your resume and salary requirements to Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464, Attn: Human Resources Department. If you choose to fax or email your resume, our fax number is (757) 424-9651 and our email address is #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117##Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Title: Resolution Specialist
Salary: None
Description: Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for a Resolution Specialist. We are a growing company and this position affords an opportunity to learn and contribute within our organization. Applicant must exhibit a majority of the following characteristics including, but not limited to:Professional demeanorAdaptability and flexibilityExcellent written and verbal communication skillsAbility to multi-task and excellent time management skillsDetail orientedAbility to work in a team and independently The duties for this position include, but are not limited to:Research and respond to all escalated consumer complaints received from multiple sources to include: phone calls, e-mail, web chat, letters, e-Oscar and managementLog, track, resolve and respond to all assigned inquiries and complaints while meeting all regulatory requirements, CMS and corporate guidelinesAct as a liaison between internal departments on data gathering and problem solving while investigating problems of an unusual nature in the area of responsibilityIdentify root cause issues to ensure proper solutions and communicate findings as neededThoroughly research issues and take appropriate action to resolve them within sufficient timeAssist with special projects as assigned or directed We offer a competitive salary based on experience and a comprehensive benefits package. If you are interested in working for a dynamic and collaborative financial services company, then Tidewater Finance Company is the place for you!Please submit your resume and salary requirements to Tidewater Finance Company, 6520 Indian River Road, Virginia Beach, VA 23464, Attn: Human Resources Department. If you choose to fax or email your resume, our fax number is (757) 424-9651 and our email address is #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117##Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Requirements: Entry level experience, Unspecified education
Fraudulent: No