Bilingual (Spanish/English) Support Technician
As a Technical Support Technician working out of our Bellingham office, your primary job function will be to provide industry-leading technical support on our point-of-sale terminals and peripherals via phone, chat, remote desktop and email to our dealers and end users.JOB DUTIESProvide expert technical support to dealers and end usersTroubleshoot via phone, online chat, and emailsPerform remote desktop sessions to aid in troubleshooting processIssue Return Materials Authorizations (RMAs) and follow through with the RMA processRecord detailed notes on hardware issues within our repairs systemRepair and clean computer hardware and peripherals to a like new condition
Title: Bilingual (Spanish/English) Support Technician
Salary: 22000-26000
Description: As a Technical Support Technician working out of our Bellingham office, your primary job function will be to provide industry-leading technical support on our point-of-sale terminals and peripherals via phone, chat, remote desktop and email to our dealers and end users.JOB DUTIESProvide expert technical support to dealers and end usersTroubleshoot via phone, online chat, and emailsPerform remote desktop sessions to aid in troubleshooting processIssue Return Materials Authorizations (RMAs) and follow through with the RMA processRecord detailed notes on hardware issues within our repairs systemRepair and clean computer hardware and peripherals to a like new condition
Requirements: Entry level experience, Vocational education
Fraudulent: No