Technical Support / Jr Server Admin
As a Tech Support / Jr Server Admin you’ll be collaborating with a small team to handle the daily operations of our tech-related services, including #URL_c226b1d9170315cad0c7e569508e6d8637d3c62f8094c4cf62f1f835f1f611db#, #URL_ce1612bd1cd3944a3ab9815d7577c95a2b21f88a54363de89e1cf87bb577e6d6# and #URL_a4243927ccaf0186bdb656561f3ba6ca41e41dbd9e72a020ca532b75e94c2713#.  Your primary responsibility will be to care for all aspects of our customers’ needs, whether they be technical, billing or sales related.  You’ll have an opportunity to make a meaningful contribution to both the individuals you serve each day and to a company that is in the early growth stages.Depending on your skills, interest and experience, you may also be involved in server administration, back-end programming, systems automation and front-end programming/web design.  Over time, this position may evolve into other roles, including management opportunities.Example Performance ObjectivesIn collaboration with other team members, provide awesome customer service and sales consulting by phone, email and chat.Investigate, troubleshoot and escalate service issues that are reported by the customer.Document solutions and write Knowledge Base articles for both internal and external use.Participate as a versatile member of a team by assuming multiple roles as required.   This may involve server provisioning and administration, back-end programming, system automation and other sys-admin related tasks.
Title: Technical Support / Jr Server Admin
Salary: 20000-40000
Description: As a Tech Support / Jr Server Admin you’ll be collaborating with a small team to handle the daily operations of our tech-related services, including #URL_c226b1d9170315cad0c7e569508e6d8637d3c62f8094c4cf62f1f835f1f611db#, #URL_ce1612bd1cd3944a3ab9815d7577c95a2b21f88a54363de89e1cf87bb577e6d6# and #URL_a4243927ccaf0186bdb656561f3ba6ca41e41dbd9e72a020ca532b75e94c2713#.  Your primary responsibility will be to care for all aspects of our customers’ needs, whether they be technical, billing or sales related.  You’ll have an opportunity to make a meaningful contribution to both the individuals you serve each day and to a company that is in the early growth stages.Depending on your skills, interest and experience, you may also be involved in server administration, back-end programming, systems automation and front-end programming/web design.  Over time, this position may evolve into other roles, including management opportunities.Example Performance ObjectivesIn collaboration with other team members, provide awesome customer service and sales consulting by phone, email and chat.Investigate, troubleshoot and escalate service issues that are reported by the customer.Document solutions and write Knowledge Base articles for both internal and external use.Participate as a versatile member of a team by assuming multiple roles as required.   This may involve server provisioning and administration, back-end programming, system automation and other sys-admin related tasks.
Requirements: Entry level experience, Some High School Coursework education
Fraudulent: No