Community Support Representative - New York City
Community Support Representatives are all about helping and educating both users and restaurants. You take angry users and turn them into our strongest evangelists, and you’re always looking for unique and exciting ways to solve problems. You’ll be providing exceptional support while working from home, ensuring that problems are resolved promptly while developing deep customer relationships. This is a temporary role, with potential for extension. ResponsibilitiesDeliver high-quality customer service via our email, chat phone support platformBe a passionate advocate for users and restaurants while answering any questions that come your wayShow empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiencesBuild loyalty among new users and get our early adopters to fall in love with WannaYum all over againTriage issues and escalate them when necessary
Title: Community Support Representative - New York City
Salary: None
Description: Community Support Representatives are all about helping and educating both users and restaurants. You take angry users and turn them into our strongest evangelists, and you’re always looking for unique and exciting ways to solve problems. You’ll be providing exceptional support while working from home, ensuring that problems are resolved promptly while developing deep customer relationships. This is a temporary role, with potential for extension. ResponsibilitiesDeliver high-quality customer service via our email, chat phone support platformBe a passionate advocate for users and restaurants while answering any questions that come your wayShow empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiencesBuild loyalty among new users and get our early adopters to fall in love with WannaYum all over againTriage issues and escalate them when necessary
Requirements: None experience, None education
Fraudulent: No