Junior IT Helpdesk Administrator
We are seeking a highly motivated individual to join our IT team as  Junior IT Help Desk  AdministratorKey Accountabilities Ability to provide end-user support and first-tier troubleshooting of all user issues on Windows and Mac computers.Assist with Help Desk queue and assign/respond to all incoming help desk tickets.Knowledge of Active Directory (AD)Assist with user moves/adds/changes, including cabling, phone configuration, etc. Provide helpdesk support and resolve problems to the end user’s satisfactionModify configurations, utilities, software default settings, etc. for the local workstationAssist with onboarding of new usersPerform timely workstation hardware and software upgrades as required
Title: Junior IT Helpdesk Administrator
Salary: None
Description: We are seeking a highly motivated individual to join our IT team as  Junior IT Help Desk  AdministratorKey Accountabilities Ability to provide end-user support and first-tier troubleshooting of all user issues on Windows and Mac computers.Assist with Help Desk queue and assign/respond to all incoming help desk tickets.Knowledge of Active Directory (AD)Assist with user moves/adds/changes, including cabling, phone configuration, etc. Provide helpdesk support and resolve problems to the end user’s satisfactionModify configurations, utilities, software default settings, etc. for the local workstationAssist with onboarding of new usersPerform timely workstation hardware and software upgrades as required
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No