IT Technical Support Generalist 
Are you the GOTO Technical Guru?  You know the one that you call when your laptop just turns off with a full-battery or your DSL is slower than traditional mail.   Are you the ONE?  If so, we are looking for a customer service oriented IT Technical Support Generalist to provide technical support to users in Windows and Mac environment efficiently and timely. You will be considered as ATLAS' key internal technical interface solving basic technical problems and delivering support solutions. ResponsibilitiesPerform basic business and system administration taskMaintain network and PC maintenanceSupport and maintain user account information including rights, security, email and systems groupsSetup and install desktops, laptops, tablets, office phones, smartphones, printers, etc.Participate as a resource in implementation projectsAssist in application testingProvide end-user documentationWork with external vendors to resolve issues that internal resources cannotFollow up with end-users, provide feedback and see problems through to resolutionRecommend procedure modifications or improvementsEnsure confidentiality of sensitive and proprietary informationPreserve and grow your knowledge of technical procedures, products and services
Title: IT Technical Support Generalist 
Salary: None
Description: Are you the GOTO Technical Guru?  You know the one that you call when your laptop just turns off with a full-battery or your DSL is slower than traditional mail.   Are you the ONE?  If so, we are looking for a customer service oriented IT Technical Support Generalist to provide technical support to users in Windows and Mac environment efficiently and timely. You will be considered as ATLAS' key internal technical interface solving basic technical problems and delivering support solutions. ResponsibilitiesPerform basic business and system administration taskMaintain network and PC maintenanceSupport and maintain user account information including rights, security, email and systems groupsSetup and install desktops, laptops, tablets, office phones, smartphones, printers, etc.Participate as a resource in implementation projectsAssist in application testingProvide end-user documentationWork with external vendors to resolve issues that internal resources cannotFollow up with end-users, provide feedback and see problems through to resolutionRecommend procedure modifications or improvementsEnsure confidentiality of sensitive and proprietary informationPreserve and grow your knowledge of technical procedures, products and services
Requirements: Associate experience, Associate Degree education
Fraudulent: No