Community & content associate
About Hassle:We take the hassle out of finding and booking a cleaner online. We currently help you book a trusted cleaner in under 60 seconds, from your phone, iPad or laptop — but that's just the beginning. Having recently secured funds from Accel (the backers behind Facebook, Spotify, Etsy, Dropbox to name a few) we are set to expand internationally and need to build out our Marketing team.We are genuinely passionate about our customers and freeing up more with their time to do what they want in their busy lives.  We enjoy active conversations with them because they help us to understand their needs more – and to create a better service for them. We want to continually engage and delight them and this is where you come in!About the role:This role will report to our very own Welshman, Paul Lewis, allegedly the most famous person to come out of The Mumbles ahead of Ms Zeta-Jones, who was previously at #URL_fa035c0e32e1038c82a0d60559d43b49040bbb349803f01768a6a3d293d6fb14# taking them to double-digit £Ms internationally, Betfair’s Acquisition Head and before that the 3rd hire into Ancestry launching them in the UK.As we grow, it’s important that our communications, with both customers and the broader community, are valuable and delightful. As Community and Content associate, you will be responsible for helping to build and deliver the social strategy for #URL_ff63a650f387cb722b8e7880655b3f1e996e58bcc123a222a23f39e1a834837a#. You will manage Hassle’s social media accounts, and craft inspiring and engaging content to further build out our channels and audiences.Build and own the Hassle social media platform, executing plans in line with the overall community and content strategiesActively source, collate and organise internal (that’s us), customer and partner content to add into the mix for social media and onsite promotion (e.g. blog)Engage with the broader community; e.g. Hassle events, experiential campaigns, blogger outreach and aligned PR outreachManage the day-to-day running of the Hassle social and community channels including: Facebook, Twitter, Pinterest, Instagram, Tumblr, YouTube, Flickr, Vine, G+ (and any others – existing or emerging platforms/networks)Communicate and share learned successes and challenges on a regular basis with the wider companyWork alongside customer service to ensure questions via social media channels are handled promptly, accurately and with respectLocate and build relationships with Hassle Brand Ambassadors / Influencers, and use our community channels to locate potential community partnership opportunities, both globally and locallyWork alongside country managers on social accounts to ensure a local touch and footprint is established across social propertie
Title: Community & content associate
Salary: None
Description: About Hassle:We take the hassle out of finding and booking a cleaner online. We currently help you book a trusted cleaner in under 60 seconds, from your phone, iPad or laptop — but that's just the beginning. Having recently secured funds from Accel (the backers behind Facebook, Spotify, Etsy, Dropbox to name a few) we are set to expand internationally and need to build out our Marketing team.We are genuinely passionate about our customers and freeing up more with their time to do what they want in their busy lives.  We enjoy active conversations with them because they help us to understand their needs more – and to create a better service for them. We want to continually engage and delight them and this is where you come in!About the role:This role will report to our very own Welshman, Paul Lewis, allegedly the most famous person to come out of The Mumbles ahead of Ms Zeta-Jones, who was previously at #URL_fa035c0e32e1038c82a0d60559d43b49040bbb349803f01768a6a3d293d6fb14# taking them to double-digit £Ms internationally, Betfair’s Acquisition Head and before that the 3rd hire into Ancestry launching them in the UK.As we grow, it’s important that our communications, with both customers and the broader community, are valuable and delightful. As Community and Content associate, you will be responsible for helping to build and deliver the social strategy for #URL_ff63a650f387cb722b8e7880655b3f1e996e58bcc123a222a23f39e1a834837a#. You will manage Hassle’s social media accounts, and craft inspiring and engaging content to further build out our channels and audiences.Build and own the Hassle social media platform, executing plans in line with the overall community and content strategiesActively source, collate and organise internal (that’s us), customer and partner content to add into the mix for social media and onsite promotion (e.g. blog)Engage with the broader community; e.g. Hassle events, experiential campaigns, blogger outreach and aligned PR outreachManage the day-to-day running of the Hassle social and community channels including: Facebook, Twitter, Pinterest, Instagram, Tumblr, YouTube, Flickr, Vine, G+ (and any others – existing or emerging platforms/networks)Communicate and share learned successes and challenges on a regular basis with the wider companyWork alongside customer service to ensure questions via social media channels are handled promptly, accurately and with respectLocate and build relationships with Hassle Brand Ambassadors / Influencers, and use our community channels to locate potential community partnership opportunities, both globally and locallyWork alongside country managers on social accounts to ensure a local touch and footprint is established across social propertie
Requirements: Associate experience, None education
Fraudulent: No