Fraud Detection Analyst
POSITION : Fraud Detection AnalystCustomer facing fraud detection role.  Key Accountabilities (95%): Â·         Thoroughly review accounts/applications by handling inbound calls to determine their validity by using multiple systems and comparing them to account/application indicators Â·         Review applications and place outbound calls to determine their validity by using multiple systems and comparing them to application indicatorsÂ·         Review accounts in specific worklists and place outbound calls to determine their validity by using multiple systems and comparing them to account indicatorsÂ·         Complete all assigned trainings/certifications within required corporate timeframesÂ·         Complete adherence to Quality guidelines and ensuring professional communication at all timesÂ·         Work assigned tasks/projects delegated by Leadership to completionÂ·         Participation in Citizenship and Colleague initiative programs Control Objective (5%):Understand the appropriate Policies &amp; Standards applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose.  Measures:â€¢               All mandatory training completed to deadline and understood within given timescales.â€¢               Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework proceduresâ€¢               Where applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records.   â€¢               Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurren
Title: Fraud Detection Analyst
Salary: 40000-65000
Description: POSITION : Fraud Detection AnalystCustomer facing fraud detection role.  Key Accountabilities (95%): Â·         Thoroughly review accounts/applications by handling inbound calls to determine their validity by using multiple systems and comparing them to account/application indicators Â·         Review applications and place outbound calls to determine their validity by using multiple systems and comparing them to application indicatorsÂ·         Review accounts in specific worklists and place outbound calls to determine their validity by using multiple systems and comparing them to account indicatorsÂ·         Complete all assigned trainings/certifications within required corporate timeframesÂ·         Complete adherence to Quality guidelines and ensuring professional communication at all timesÂ·         Work assigned tasks/projects delegated by Leadership to completionÂ·         Participation in Citizenship and Colleague initiative programs Control Objective (5%):Understand the appropriate Policies &amp; Standards applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose.  Measures:â€¢               All mandatory training completed to deadline and understood within given timescales.â€¢               Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework proceduresâ€¢               Where applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records.   â€¢               Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurren
Requirements: Mid-Senior level experience, High School or equivalent education
Fraudulent: Yes