Service Delivery Manager 1 
 The Service Delivery Manager I will be responsible for managing the contracted Production site services and working closely with the on-site Novitex team. Candidates must have proven leadership experience; minimum 2 years managing at least 5 employees and minimum 2 years’ experience in print operations.Responsibilities:Financial PerformanceCreates forecasts and revenue estimatesReviews monthly P &amp; L statements for accuracyManages expensesAnalyzes asset performance and expendituresClient SatisfactionMeets regularly with client contact and other member of the client's management teamRecommends service enhancements based upon knowledge of client's business strategyMaximizes proprietary Quality Management utilization through service quality metrics reviewsEmployee EngagementDemonstrates exemplary ethical conduct that establishes an atmosphere of trust and supportRecognizes performance through fair and honest merit evaluation and rewards employees for innovation, risk-taking, excellent performance and exceptional efforts to satisfy both internal and external clientsCoaches and counsels to create a positive atmosphere of professionalism and support; provide honest and timely feedback to employees; addresses performance issues with directness and sensitivityMakes fair and equitable hiring decisions that promote workforce diversity while adhering to all applicable regulationsOversees training and provides development opportunitiesEffectively balances resources to maximize productivity and efficiency
Title: Service Delivery Manager 1 
Salary: None
Description:  The Service Delivery Manager I will be responsible for managing the contracted Production site services and working closely with the on-site Novitex team. Candidates must have proven leadership experience; minimum 2 years managing at least 5 employees and minimum 2 years’ experience in print operations.Responsibilities:Financial PerformanceCreates forecasts and revenue estimatesReviews monthly P &amp; L statements for accuracyManages expensesAnalyzes asset performance and expendituresClient SatisfactionMeets regularly with client contact and other member of the client's management teamRecommends service enhancements based upon knowledge of client's business strategyMaximizes proprietary Quality Management utilization through service quality metrics reviewsEmployee EngagementDemonstrates exemplary ethical conduct that establishes an atmosphere of trust and supportRecognizes performance through fair and honest merit evaluation and rewards employees for innovation, risk-taking, excellent performance and exceptional efforts to satisfy both internal and external clientsCoaches and counsels to create a positive atmosphere of professionalism and support; provide honest and timely feedback to employees; addresses performance issues with directness and sensitivityMakes fair and equitable hiring decisions that promote workforce diversity while adhering to all applicable regulationsOversees training and provides development opportunitiesEffectively balances resources to maximize productivity and efficiency
Requirements: Associate experience, Bachelor's Degree education
Fraudulent: No