Legal Services Operations and Stakeholder Engagement 
Are you our next great employee? Ideally you have a background in legal services, law enforcement, parole or some aspect of the criminal justice system. Our company specializes in obtaining record suspensions, travel waivers and record purges. We help the 13% of Canadians with a past criminal record get a fresh start. Our expertise and experience has made us the leader in this field and we are now celebrating our 25th year!Position Objectives:Develop the value and operational effectiveness of the Processing Team in Client File Administration and the overall cost/time required for File Management.Increase Pardon Services Canada's effectiveness in engaging with Canadian policy and regulatory stakeholders. As a member of the management team you would work collaboratively with the President, Managing Director, and Business Development Specialist, on strategic and business planning, business process innovation projects, advocacy, public relations and communication strategies. You would also develop effective working relationships with key stakeholders in government, national advocacy organizations, and industry partners. A team of 5 processing staff members report to and are directed by you.The Details:Coach a growing team of record suspension and waiver file management specialists.Manage team and individual performance by establishing targets and coaching team members in file management and best practices.Periodic review, refinement, and documentation of business processes related to managing client files and related services, and to support ongoing innovations that reduce time and cost of processing, and/or increase processing quality.Identify and lead stakeholder engagement activities which would include working with federal elected officials, regulatory managers and policy makers, leaders in the legal profession, and key national advocacy groups in formal and informal communication, advocacy, and consensus building programs.
Title: Legal Services Operations and Stakeholder Engagement 
Salary: 45-65
Description: Are you our next great employee? Ideally you have a background in legal services, law enforcement, parole or some aspect of the criminal justice system. Our company specializes in obtaining record suspensions, travel waivers and record purges. We help the 13% of Canadians with a past criminal record get a fresh start. Our expertise and experience has made us the leader in this field and we are now celebrating our 25th year!Position Objectives:Develop the value and operational effectiveness of the Processing Team in Client File Administration and the overall cost/time required for File Management.Increase Pardon Services Canada's effectiveness in engaging with Canadian policy and regulatory stakeholders. As a member of the management team you would work collaboratively with the President, Managing Director, and Business Development Specialist, on strategic and business planning, business process innovation projects, advocacy, public relations and communication strategies. You would also develop effective working relationships with key stakeholders in government, national advocacy organizations, and industry partners. A team of 5 processing staff members report to and are directed by you.The Details:Coach a growing team of record suspension and waiver file management specialists.Manage team and individual performance by establishing targets and coaching team members in file management and best practices.Periodic review, refinement, and documentation of business processes related to managing client files and related services, and to support ongoing innovations that reduce time and cost of processing, and/or increase processing quality.Identify and lead stakeholder engagement activities which would include working with federal elected officials, regulatory managers and policy makers, leaders in the legal profession, and key national advocacy groups in formal and informal communication, advocacy, and consensus building programs.
Requirements: Mid-Senior level experience, Bachelor's Degree education
Fraudulent: No