Customer Services Executive
We are looking for a dynamic and energetic Customer Services Executive to join our busy and dynamic team in Notting Hill. Our ethos is to inspire our guests to travel to Paris, London and Ski resorts, choosing the perfect apartment for them and then show them how the locals live.The experienced Customer Services Executive will be providing customers with the highest level of customer service whilst resolving problems and enquires in an effective and timely way. You will be updating, confirming and making changes to customer’s reservations and advising customers of itinerary schedules. Always thinking of our guests first, you always go the extra mile to make sure they have received all information they need to make their stay a very special one regardless of where they have booked. In addition you will be assisting our guests in booking restaurants, touristic attraction, event tickets or tours and liasing with our suppliers to ensure flauless delivery every time. You will be communicating with our guests through Social Media, by phone and by email whilst actively updating our data bases and systems with accurate information.
Title: Customer Services Executive
Salary: 17-19
Description: We are looking for a dynamic and energetic Customer Services Executive to join our busy and dynamic team in Notting Hill. Our ethos is to inspire our guests to travel to Paris, London and Ski resorts, choosing the perfect apartment for them and then show them how the locals live.The experienced Customer Services Executive will be providing customers with the highest level of customer service whilst resolving problems and enquires in an effective and timely way. You will be updating, confirming and making changes to customer’s reservations and advising customers of itinerary schedules. Always thinking of our guests first, you always go the extra mile to make sure they have received all information they need to make their stay a very special one regardless of where they have booked. In addition you will be assisting our guests in booking restaurants, touristic attraction, event tickets or tours and liasing with our suppliers to ensure flauless delivery every time. You will be communicating with our guests through Social Media, by phone and by email whilst actively updating our data bases and systems with accurate information.
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No