CENTER MANAGER
The Center Manager must establish and maintain excellent customer service with every existing and potential customer. Work involves but is not limited to: overseeing operation of the center, ensuring maximized sales and profitability, center security and safety, inventory control, meeting monthly and yearly Contribution To Plan (CTP) goals, and expense control. This position reports directly to a District Manager.The Center Manager will:Cash checks using established risk analysis and risk management materials. Risk analysis is defined in current training manuals and/or policies and procedures materials.Follow and administer center security and safety procedures reporting discrepancies to District SupervisorMarket all ACCION financial services through cross-selling and solicitation; trains and assist other center employees in marketing effortsProcess customer loans accurately following written guidelinesOversee daily center operations. Review, interpret and act upon reports including but not limited to: Trend Report, Combined Income Statement, and CTPSupervise, monitor and direct service associates on operations and customer service issuesEnsure returns and cash shortages are within established limitsManage controllable expenses through proper staffing, utility usage, janitorial and maintenance service and inventory of non-cash suppliesEnsure a clean and safe work environment at all times (parking lot, lobby and booth). Examine and inspect the conditions of internal and external signageMeet and exceed center budget goals. Achieve profit maximization through application and control of expensesMaintain a flexible schedule to work in other centers as neededPerforms other duties as assigned
Title: CENTER MANAGER
Salary: 40000-65000
Description: The Center Manager must establish and maintain excellent customer service with every existing and potential customer. Work involves but is not limited to: overseeing operation of the center, ensuring maximized sales and profitability, center security and safety, inventory control, meeting monthly and yearly Contribution To Plan (CTP) goals, and expense control. This position reports directly to a District Manager.The Center Manager will:Cash checks using established risk analysis and risk management materials. Risk analysis is defined in current training manuals and/or policies and procedures materials.Follow and administer center security and safety procedures reporting discrepancies to District SupervisorMarket all ACCION financial services through cross-selling and solicitation; trains and assist other center employees in marketing effortsProcess customer loans accurately following written guidelinesOversee daily center operations. Review, interpret and act upon reports including but not limited to: Trend Report, Combined Income Statement, and CTPSupervise, monitor and direct service associates on operations and customer service issuesEnsure returns and cash shortages are within established limitsManage controllable expenses through proper staffing, utility usage, janitorial and maintenance service and inventory of non-cash suppliesEnsure a clean and safe work environment at all times (parking lot, lobby and booth). Examine and inspect the conditions of internal and external signageMeet and exceed center budget goals. Achieve profit maximization through application and control of expensesMaintain a flexible schedule to work in other centers as neededPerforms other duties as assigned
Requirements: Entry level experience, High School or equivalent education
Fraudulent: Yes