Field Services Supervisor
W.M. Sprinkman designs, builds and installs stainless steel processing systems for the dairy, food and beverages industry.  We're a rapidly growing organization with TANKS of opportunity for enthusiastic, team-oriented people with a passion for delighting our customers.  We're looking for a Field Services Coordinator who will be responsible for all aspects of field service including scoping, scheduling and staffing assignments, procurement and follow-up. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Job definition/ScopeWorks with customers to understand scope of field service projects.When necessary, participates in kick-off meeting with customer and assumes the role of on-site manager for installations.When necessary, prepares and delivers estimates to customers for field service.Tracks and documents change orders to ensure proper billing at project completion.Manages procurement process and ensures material is ordered and sent to job sites on time.  Receives inbound requests for additional material from field and determines proper course of action with purchasing.On occasion acts as sales lead for field service work to develop business. Service delivery managementResponsible for direction and management of on-site field service crews.Works with field service crews to ensure all aspects of job are complete.Works with Shop Foreman for scheduling of resources at job sites.OperationsEnsures all safety requirements are met.Ensures all DOT requirements are adhered to.Ensures Sprinkman quality standards are upheld within field service organization.Develops written reporting procedures for all field service work performed.Ensures accurate records of all field service calls are maintained.Reviews all customer billings to ensure accuracy.Maintains organization of and maintenance of field service vehicles and equipment.Tracks and maintains records of warranty work.
Title: Field Services Supervisor
Salary: 44000-57000
Description: W.M. Sprinkman designs, builds and installs stainless steel processing systems for the dairy, food and beverages industry.  We're a rapidly growing organization with TANKS of opportunity for enthusiastic, team-oriented people with a passion for delighting our customers.  We're looking for a Field Services Coordinator who will be responsible for all aspects of field service including scoping, scheduling and staffing assignments, procurement and follow-up. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Job definition/ScopeWorks with customers to understand scope of field service projects.When necessary, participates in kick-off meeting with customer and assumes the role of on-site manager for installations.When necessary, prepares and delivers estimates to customers for field service.Tracks and documents change orders to ensure proper billing at project completion.Manages procurement process and ensures material is ordered and sent to job sites on time.  Receives inbound requests for additional material from field and determines proper course of action with purchasing.On occasion acts as sales lead for field service work to develop business. Service delivery managementResponsible for direction and management of on-site field service crews.Works with field service crews to ensure all aspects of job are complete.Works with Shop Foreman for scheduling of resources at job sites.OperationsEnsures all safety requirements are met.Ensures all DOT requirements are adhered to.Ensures Sprinkman quality standards are upheld within field service organization.Develops written reporting procedures for all field service work performed.Ensures accurate records of all field service calls are maintained.Reviews all customer billings to ensure accuracy.Maintains organization of and maintenance of field service vehicles and equipment.Tracks and maintains records of warranty work.
Requirements: Associate experience, High School or equivalent education
Fraudulent: No