Technical Writer
Telnet is New Zealand's largest privately owned contact centre outsource provider, servicing a diverse range of national and international blue chip clients from their contact centre in Auckland CBD.The team are looking for a Technical Writer to join their team to support their in-house development teams, compliance teams and general users. Reporting to the Compliance Manager, you will need to liaise with IT, Operations, Finance, HR and Client Services teams as well as upper-management.You will be responsible for:-          Creation of user documentation of in-house developed software-          Development of process flowcharts and process documents-          Writing and editing press releases, marketing materials and internal corporate communications-          Development of technical policies and procedures-          Version control of technical documentationIn carrying out this role you will also be expected to be a subject matter expert in the software tools you’ll be documenting and the tools used to for these documents. You will need to take ownership of outcomes and negotiate to achieve timeframes and be capable of working well in a team.
Title: Technical Writer
Salary: None
Description: Telnet is New Zealand's largest privately owned contact centre outsource provider, servicing a diverse range of national and international blue chip clients from their contact centre in Auckland CBD.The team are looking for a Technical Writer to join their team to support their in-house development teams, compliance teams and general users. Reporting to the Compliance Manager, you will need to liaise with IT, Operations, Finance, HR and Client Services teams as well as upper-management.You will be responsible for:-          Creation of user documentation of in-house developed software-          Development of process flowcharts and process documents-          Writing and editing press releases, marketing materials and internal corporate communications-          Development of technical policies and procedures-          Version control of technical documentationIn carrying out this role you will also be expected to be a subject matter expert in the software tools you’ll be documenting and the tools used to for these documents. You will need to take ownership of outcomes and negotiate to achieve timeframes and be capable of working well in a team.
Requirements: Entry level experience, Bachelor's Degree education
Fraudulent: No