Retail Success Coach
Just in case this is the first time you’ve visited our website Vend is an award winning web based point of sale software for retail. We’re chucking out crusty old cash registers and replacing them with iPads, touch screens and beautiful software, all of this to make life easier for our retailers.  Vend is a fast-growing tech start-up, since launching in 2010 we’ve now got 10,000+ customers and 650 partners all over the world with more than 170 employees shared between our Auckland, Melbourne, Toronto, Berlin, London &amp; San Francisco offices. The Retail Success Coach is a brand spanking new role and one that we're super excited about. With this role we're able to offer an even greater experience to our customers and this is what it's all about for us. A common perception about changing POS solutions is that it's insanely hard. With Vend that doesn't need to be the case and we're here to support our customers through their transition onto our great retail platform. This role is focused on the education component of not just the on-boarding but the ongoing use of Vend and how we can help make our customers businesses even more successful. Not only is this role focused on the tactics associated with successful implementations and on-boarding there's also a strategic component and at Vend we make our strategic decisions based on data. The successful person in this role will be someone who understands how to use our data to develop strategies around improving our customer on-boarding and experience. Education plays a huge part in this role so the successful person will be someone with experience developing online training material and planning training webinars. Vend is constantly evolving so you'll need to be good at keeping up with a changing product and developing a strategy around keeping our customers informed.This is a great opportunity for someone who loves retail, has a natural affinity with technology and education and wants to step up into a new and exciting challenge with a global software company revolutionising retail. 
Title: Retail Success Coach
Salary: None
Description: Just in case this is the first time you’ve visited our website Vend is an award winning web based point of sale software for retail. We’re chucking out crusty old cash registers and replacing them with iPads, touch screens and beautiful software, all of this to make life easier for our retailers.  Vend is a fast-growing tech start-up, since launching in 2010 we’ve now got 10,000+ customers and 650 partners all over the world with more than 170 employees shared between our Auckland, Melbourne, Toronto, Berlin, London &amp; San Francisco offices. The Retail Success Coach is a brand spanking new role and one that we're super excited about. With this role we're able to offer an even greater experience to our customers and this is what it's all about for us. A common perception about changing POS solutions is that it's insanely hard. With Vend that doesn't need to be the case and we're here to support our customers through their transition onto our great retail platform. This role is focused on the education component of not just the on-boarding but the ongoing use of Vend and how we can help make our customers businesses even more successful. Not only is this role focused on the tactics associated with successful implementations and on-boarding there's also a strategic component and at Vend we make our strategic decisions based on data. The successful person in this role will be someone who understands how to use our data to develop strategies around improving our customer on-boarding and experience. Education plays a huge part in this role so the successful person will be someone with experience developing online training material and planning training webinars. Vend is constantly evolving so you'll need to be good at keeping up with a changing product and developing a strategy around keeping our customers informed.This is a great opportunity for someone who loves retail, has a natural affinity with technology and education and wants to step up into a new and exciting challenge with a global software company revolutionising retail. 
Requirements: Mid-Senior level experience, None education
Fraudulent: No