in its various multilateral forms ictenabled engagement can improve inclusiveness by providing a shared ground where exchange of knowledge and opinions is possible box webbased water information systems the case of italy and portugal cont in this regard the pawa project developed water accounts through recognised standards and activated an inclusive decisionmaking process as regards the selection of the most appropriate measures to face water scarcity and drought conditions the information system not only contributes to information exchange among different stakeholders and public authorities responsible for the directive s implementation ie regions water utilities etc