to strengthen assurance for quality of care ongoing focus should not only be on the numbers of professionals but also on their professional profiles and the quality of their performance in practice various steps have been taken to strengthen the position of citizenspatients with focus on complaint handling it would be advisable for turkey to have more infonnation on performance of healthcare services accessible in the public domain and capturing the experiences of healthcare users systematically could be more broadly embedded further work on specific registries can be anticipated optimising the use of administrative data is a priority particular attention is needed to enhance datasharing between the ministry of health and ssi a coherent policy on how to strengthen the turkish information infrastructure to facilitate the use of quality indicators addressing topics such as datalinkage secondary use of data from electronic health records and assurance of privacy and data security is advisable