Susan meets a vibrant young man at a coffee shop. She is instantly enamored but fails to even get his name. Minutes after their encounter (but unbeknownst to her), the man is struck by multiple cars in what appears to be a fatal motor vehicle accident. Death arrives at Bill's home in the body of the young man, explaining that Bill's impassioned speech has piqued his interest. Given Bill's "competence, experience, and wisdom," Death says that for as long as Bill will be his guide on Earth, he will not have to die. Making up a name on the spot, Death is introduced to the family as "Joe Black."