Police Detective Sergeant Eugene Moretti (Charles Durning) calls the bank to tell Sonny that the police have arrived. Sonny warns that he and Sal have hostages and will kill them if anyone tries coming into the bank. Sal tells Sonny that he is ready to kill the hostages if necessary. Detective Moretti acts as hostage negotiator, while FBI Agent Sheldon (James Broderick) monitors his actions.
Howard Calvin (John Marriott), the security guard, has an asthma attack, so Sonny releases him when Moretti asks for a hostage as a sign of good faith. Moretti convinces Sonny to step outside the bank to see how aggressive the police forces are. Using head teller Sylvia "The Mouth" (Penelope Allen) as a shield, Sonny exits the bank and begins a dialogue with Moretti that culminates in his shouting "Attica! Attica!" (invoking the recent Attica Prison riot), and the civilian crowd starts cheering for Sonny.