A씨는 C항공사 고객센터를 통해 취소 수수료를 면제받을 수 있지만, 이미 항공권 취소 처리가 완료돼 환급이 어렵다는 답변을 받았다.
A can get a cancellation fee waiver through the customer center of airline C, but he received an answer that it was difficult to refund the ticket because the flight was canceled.