소비자분쟁해결기준에 따르면, 공연전 취소일이 언제인지에 따라 공연요금의 10%에서 90%까지 공제한 후 환급받을 수 있다.
"According to Criteria for the Consumer Dispute Settlement, refunds can be made after 10% to 90% of the concert fee is deducted, depending on when it was canceled before the contest."