그곳 콜센터에도 ‘욕설을 하면 상담을 계속할 수 없다’고 세 번 안내한 뒤 전화를 끊을 수 있다는 매뉴얼이 있었지만 그뿐이었다.
There was also a manual at that call center there saying that a worker may hang up after saying "I can't help you if you keep using abusive words" three times, but that's all.