콜센터는 입주건물의 7·8·9·11층 등 총 4층에 걸쳐 자리하고 있는데 이 중 11층에서만 80명의 환자가 쏟아져 나왔다.
The call center is located on a total of four floors, including the 7th, 8th, 9th, and 11th floors of the building, of which 80 patients poured out from the 11th floor alone.