이것은 고객 경험 관리가 적용된 암 병원 내과, 외과 병동에 입원하여 3일이 경과한 암 환자를 대상으로 하였다.
This was targeted at cancer patients who had been admitted to the internal medicine and surgical wards of a cancer hospital to which customer experience management was applied and 3 days passed.