Michael Scott (The Office)
Character information, arc, and backstory
Apart from his masterful salesmanship, Michael is lacking in almost any other skills, management or otherwise. Jim Halpert once made a color graph of how Michael spends his time: 80% distracting others; 19% procrastination; and 1% critical thinking. Jim added that he inflated the "critical thinking" percentage so people could actually see it on the graph. His laid-back approach more often results in lower than expected workplace productivity, particularly when Michael places personal interests as a priority over work (such as his birthday, someone else's birthday, or his various seminars). To avoid being disciplined for his foolish actions, Michael often resorts to scapegoating employees to cover himself. Although his actions often lead to more problems for his employees, Michael believes that Scranton is "the cool, fun branch... like Animal House". He is genuinely upset when the top salesman from the Utica office trashes Scranton in a phone call by saying it's "worse than Camden".
Michael Scott (The Office)-20