| User goal Domain Data requirements Agentic complexity level Agentic complexity notes Use-case category | |
| Get the projects, invoices, project usage for the user tina.jackson@gray-smith.com Customer Support 1. Information for User and all its relationships, 2. Projects for the user, 3. Invoices for the user, 4. Usage for the Projects for the user Medium Following connections Multi-step retrieval | |
| How many support tickets were created in the last X days and how many of those are still open Customer Support 1. Tickets of last X days with their status (closed/open) Low Data aggregation | |
| Are there any customers on paid plan who have created support tickets in the last X days Customer Support 1. Tickets of last X days with the email of the submitter, 2. Get Users for those emails 3. Get Projects with Plans for those users Medium Following connections Multi-step data retrieval | |
| Get top N customers with most requests Customer Support 1. ProjectIDs from Requests with requests sorted Medium Smart search strategy Data aggregation | |
| Which free plan users have high usage Customer Support 1. Projects on "free" Plan 2. Requests for those projects Medium Following connections Multi-step retrieval, Data aggregation | |
| What’s the median resolution time of our support tickets in the last X days Customer Support 1. Tickets of last X days with creation time. 2. Last comment of each ticket with creation time High Following connections, Compute, Smart search strategy Data aggregation | |
| Which customers have created the most number of tickets Customer Support 1. All Tickets with their email/id Medium Smart search strategy Data aggregation | |
| How many support tickets are related to downtime issues? Customer Support 1. All Tickets Medium Compute Bulk classification | |
| Get all downtime issues since Aug 2023 and summarize key reason for downtime Customer Support 1. Tickets since Aug 2023 Medium Compute Bulk classification | |
| Summarize the top complaints by users from support tickets in the last X days? Customer Support 1. Tickets of last X days with Ticket Comments Medium Compute Bulk insights | |
| Categorize all tickets without type as one of operational, feature request, bug report, how-to or others. Customer Support 1. Tickets with type=null High Smart search strategy, Compute Bulk classification | |
| Which users are at risk of churn, look at usage, support tickets, etc? Customer Support 1. Tickets from N days ago 2. Projects where Usage is low or zero 3. Projects where Errors are high High Following connections, Compute Multi-step retrieval, bulk classification | |
| Get me summary of project usage for customers who have downgraded plans in the last 30 days Customer Support 1. Projects with Plan Changes for last 30 days. Medium Smart search strategy, Compute Multi-step retrieval | |
| Which entitlements on paid plans are enabled for the least number of projects? Customer Support 1. Entitlements for paid plans from Project Entitlement Catalog. 2. Entitlement for each Project from Project Entitlement Access High Compute, Following connections Bulk insights | |
| Can you figure out what all plans is “enable_collaboration” entitlement a part of? Customer Support 1. EntitlementID from Project Entitlement catalog 2. PlanID for EntitlementID in Plan Entitlement Access Medium Following connections Bulk insights | |
| Give summary of what entitlements got added and what got removed for all the plans Customer Support 1. All Entitlements from Project Entitlements Catalog. 2. All Entitlements from Plan Entitlement Access Medium Compute Data visualization | |
| Are there any support tickets that have not been responded to in the last X days Customer Support 1. Tickets and Ticket Comments of last X days Medium Smart search strategy Bulk classification | |
| Give me a summary of project creations in last X days Customer Support 1. Projects created in the last X days Low Data visualization | |
| When did tina.jackson@gray-smith.com signup Customer Support 1. User Low | |
| How many projects did tina.jackson@gray-smith.com create Customer Support 1. UserID from User 2. Projects with UserID Medium Following connections Data aggregation | |
| Has tina.jackson@gray-smith.com switched the type of plan for his project ? Customer Support 1. Get UserID from User 2. Get Projects with UserID 3. Get Project Plan Changes for ProjectID Medium Following connections Multi-step retrieval | |
| Is tina.jackson@gray-smith.com on a paid plan? Customer Support 1. UserID from User 2. Get Projects with UserID 3. Get Project Plan Changes for ProjectID Medium Following connections Multi-step retrieval | |
| Which users have generated the most revenue? Look at invoices to compute revenue. Customer Support 1. Invoices and InvoiceItems grouped by CustomerID 2. User with CustomerID High Smart search strategy, Following connections Data aggregation | |
| For all the base plan projects, get me their invoice amounts. Customer Support 1. ProjectIDs from Project Plan Changelogs where latest plan = "base". 2. Invoices for those projects High Smart search strategy, Following connections Multi-step retrieval | |
| Get me all invoices data for tina.jackson@gray-smith.com Customer Support 1. CustomerID from User 2. Invoices and Invoice Items for CustomerID Medium Following connections Multi-step retrieval | |
| Help me prioritize support ticket #1234 amongst other open tickets based on user's plan, revenue and usage Customer Support 1. Tickets with status=open 2. Project from project_name or submitter email,3. Plan from Project 4. Invoices from project 5. Usage from Project High Following connections, Smart search strategy Multi-step retrieval, Bulk classification | |
| Are there any support tickets similar to #1234 Customer Support 1. All Tickets with Ticket Comments Medium Smart search strategy Bulk classification | |
| How many tickets since monday? Customer Support 1. Tickets since monday Low Data aggregation | |
| Any urgent tickets created today? Customer Support 1. Tickets created today Medium Compute Bulk classification | |
| Give summary of all tickets created today Customer Support 1. Tickets created today Low Bulk insights | |
| Give summary of all tickets where customer responded today Customer Support 1. Tickets with Tickets comments (created today) Medium Following connections, Smart search strategy Structured search, Bulk insights | |
| Get all tickets related to “mutations in mongodb” and summarize Customer Support 1. All Tickets Medium Smart search strategy Bulk insights | |
| Is there any support engineer who has a lot of open support tickets assigned to them? Customer Support 1. Tickets with status=open Medium Smart search strategy/Compute Data aggregation | |
| Help me assign a support engineer to ticket #1234 based on who has least open tickets assigned to them Customer Support 1. Tickets with status=open Medium Smart search strategy/Compute Data aggregation | |
| Give me a summary of overall support satisfaction for gray-smith.com Customer Support 1. Emails/IDs for submitters from Acme.corp 2. Get Tickets with Ticket Comments by those users High Smart search strategy, Following connections Bulk insights | |
| How many open tickets do I have, get me the last comment and summary from each of those Customer Support 1. Tickets with Ticket Comments where status=open and given AssigneeID Medium Smart search strategy Bulk insights | |
| Get me all project details and usage stats for support ticket #1234 Customer Support 1. ProjectName/Email from Ticket 2. Project and Usage Medium Following connections Multi-step retrieval | |
| What's the average time in responding to a support ticket? Customer Support 1. All Tickets with Ticket comments High Smart search strategy, Compute Data aggregation | |
| Suggest an assignee for ticket #1234 based on who has solved similar cases in the past Customer Support 1. All Tickets with Ticket comments High Smart search strategy, Compute Bulk classification | |
| Get all support tickets which have not been responded to at all Customer Support 1. Tickets with Ticket Comments Medium Smart search strategy/Compute Multi-step retrieval | |
| For all tickets open for more than a week, tell me what they are blocked on? Customer Support 1. Tickets with Ticket Comments with status=open, creation date > one week Medium Smart search strategy Bulk insights | |
| Get the support ticket where tina.jackson@gray-smith.com had commented about performance issues with new update Customer Support 1. Tickets with Ticket Comments Medium Smart search strategy Point search | |
| Schedule a meeting called Monthly Review on the coming Wednesday at 4 PM and invite Wile E Coyote. Email + Calendar 1. Create Event. 2. Create Event Attendee Low Action | |
| Move the Monthly Review meeting to 5 pm. Email + Calendar 1. Update Event Low Point Search, Action | |
| Send a reminder about the Monthly Review meeting 2 hours before it starts. Email + Calendar 1. Get Event 2. Create Reminder Medium Compute Point Search, Action | |
| Find common time on Wile E Coyote and my calendar on Monday and schedule a meeting for 30 mins Email + Calendar 1. Get Events 2. Create Event Medium Compute Point Search, Action | |
| When is my next meeting? Email + Calendar 1. Get Events Low Structured Search | |
| What does my schedule look like this week? Email + Calendar 1. Get Events in time range Low Data visualization | |
| Am I free at 3 PM on Thursday? Email + Calendar 1. Get Events in time range Low Structured Search | |
| Who all are invited to “Monthly Review” meeting? Email + Calendar 1. Get Event with `title` 2. Get Event Attendees for the event Medium Following connections Structured Search | |
| How many hours of meeting did I have this week? Email + Calendar 1. Get Events in time range Medium Compute Data aggregation | |
| How many hours of meeting with Acme.corp did I have this month Email + Calendar 1. Get Events in time range Medium Smart search strategy/Compute Data aggregation | |
| Set up a recurring meeting called Stand Up at 9 am every weekday starting this Monday. Email + Calendar 1. Create Event Low Action | |
| Show me unread emails from the past week which are important/urgent. Email + Calendar 1. Get Emails in time range 2. Get Email Metadata High Following connections, Compute Bulk classification | |
| Get wile@acme.corp's latest email Email + Calendar 1. Get Email Medium Smart search strategy Structured search | |
| Send an email to wile@acme.corp asking for an update on his last email Email + Calendar 1. Search Email, Create Email Medium Smart search strategy Point search, Action | |
| Summarize the emails from wile@acme.corp in the last week Email + Calendar 1. Get Emails in the last week from "wile@acme.corp" Medium Smart search strategy Bulk insights | |
| Remind me to follow up with wile@acme.corp if he doesn't reply by Friday. Email + Calendar High Future task | |
| How have I spent my time on meetings this month Email + Calendar 1. Get Emails in time range Medium Compute Data visualization | |
| Who all do I email most often? Email + Calendar 1. Get all Emails Medium Smart search strategy Structured search | |
| Show me all travel confirmations in my inbox this month. Email + Calendar 1. Get Emails in time range Medium Compute Bulk classification | |
| What was that email I sent to wile@acme.corp about submitting my application to business school? Email + Calendar 1. Get Emails from "wile@acme.corp" High Smart search strategy, Compute Point search | |
| Show me all emails about business school applications that I have recieved Email + Calendar 1. Get all Emails High Smart search strategy, Compute Bulk classification | |
| Show me travel confirmation from American Airlines? Email + Calendar 1. Get Emails High Smart search strategy, Compute Bulk classification | |
| Get all receipts from food orders this week Email + Calendar 1. Get Emails in time range 2. Get attachments High Following connections, Compute Bulk classification | |
| List my Uber receipt numbers, price amounts, and destinations from the last month Email + Calendar 1. Get Emails in time range 2. Get attachments High Following connections, Compute Bulk classification, structured information extraction | |
| Get my latest Brex statement Email + Calendar 1. Get Emails Medium Smart search strategy Point search | |
| Summarize my upcoming business travel itinerary with flight numbers, hotels, car rentals, etc Email + Calendar 1. Get Emails High Smart search strategy, Compute Point search, structured information extraction | |
| Generate an expense report from all purchase receipts in this month. Email + Calendar 1. Get Emails in time range 2. Get attachments High Following connections, Compute Bulk classification, structured information extraction | |
| How many days did I spend traveling for business in the last quarter? Email + Calendar 1. Get Emails in time range Medium Compute Bulk classification, structured information extraction | |
| Extract the invoice numbers, amounts, and due dates from the email titled "Vendor invoice" from last week Email + Calendar 1. Get Email 2. Get Attachments High Following connections, Compute Structured information extraction | |
| Which emails from the last week need follow-up ? Email + Calendar 1. Get Emails in time range Medium Compute Bulk classification | |
| Identify all emails where I committed to tasks and summarize any deadlines. Email + Calendar 1. Get Emails Medium Compute Bulk classification, Bulk insights | |
| List all emails where I was cc’d in legal conversations in the past 6 months. Email + Calendar 1. Get Emails in time range High Smart search strategy, Compute Bulk classification | |
| Find me the email where I spoke to Wile Coyote about pricing strategy Email + Calendar 1. Get Emails High Smart search strategy, Compute Point search | |
| Get amounts and categorize all receipts from the last month into 'Meals,' 'Transport,' and 'Lodging' for expense filing. Email + Calendar 1. Get Emails in time range Medium Compute Bulk classification, structured information extraction | |
| Get me the latest status on Acme opportunity Sales Low Structured search | |
| Summarize any interesting lead or contact activities that I should look into Sales Hard Smart search strategy, Compute Multi-step retrieval, Bulk insights | |
| Go through the activities in Acme opp and summarize any action items or next steps Sales Medium Following connections Bulk insights | |
| Extract any common identified pain points for my opps Sales Medium Compute Clustering | |
| Go through all call transcripts with Acme opp and extract any MEDDPICC details Sales Medium Compute Structured information extraction | |
| Show all opportunities closing this month Sales Low Structured search | |
| Are there any follow up tasks for me to be done today Sales Medium Compute Bulk insights | |
| What’s the average length of our sales cycle this quarter Sales Medium Compute Data aggregation | |
| What’s the average length of our sales cycle this year Sales High Smart search strategy, Compute Data aggregation | |
| What renewals are coming up in the next 30 days Sales Medium Compute Structured search | |
| What deals are set to close this fiscal quarter Sales Medium Compute Structured search | |
| How many accounts do we have where XYZ=true Sales Low Structured search | |
| How many accounts with ACBD=true are assigned to Wile Sales Medium Smart search strategy Structured search | |
| How long did it take to close Acme 2024? Sales Medium Compute Data aggregation | |
| How many accounts does Wile own? Sales Low Data aggregation | |
| How many leads were created this week? Sales Low Data aggregation | |
| What is the breakup of lead sources this week? Sales Medium Compute Data visualization | |
| Can you summarize lead sources for this week? Sales Medium Compute Bulk insights | |
| When was the last email from Acme opp Sales Medium Smart search strategy Structured search/Point search | |
| Are there any next steps for an opp which doesn't have a corresponding task created ? Sales Medium Following connections Bulk insights | |
| How many deals have been won by sales representatives this quarter? Sales Medium Compute Structured search | |
| Provide a summary of the first renewal for Acme Sales Medium Compute Point search | |
| When was the last touchpoint with Acme Sales Low Structured search | |
| What happened in the last touch point with Acme Sales Medium Following connections Multi-step retrieval | |
| Summarize everything that happened with Acme in Oct Sales Medium Following connections Bulk insights | |
| Which opportunities are taking the longest time to close? Sales Medium Compute Data aggregation | |
| What is the total dollar amount of separation pay that has been issued in the past [insert period of time]? HR Medium Smart search strategy Data aggregation | |
| What is the relationship between US employee ages and 401(k) contribution percentage? HR Medium Smart search strategy Data visualization | |
| What is the average hours count and dollar amount of PTO paid out to departing team members? HR Medium Smart search strategy Data aggregation | |
| What dates of the year do most people request PTO, by country? HR Medium Smart search strategy Data visualization | |
| How many PTO days have people taken on average in this calendar/fiscal year? HR Medium Smart search strategy Data aggregation | |
| Generate a list of people who haven’t completed task X HR Medium Smart search strategy Structured search | |
| Show average Flexible Spending Account usage over the course of the year. HR High Smart search strategy, Compute Data aggregation, data visualization | |
| What is the average amount of money that team members contributed to their HSA accounts over the past [insert period of time]? HR Medium Smart search strategy Data aggregation | |
| Show me the trend in HSA plan enrollment over time in relation to the employer HSA contribution amount. HR High Smart search strategy, Compute Data visualization | |
| What is the total company cost impact of benefit enrollment changes effective January 1, Year? HR High Smart search strategy, Compute Data aggregation | |
| What are the average team member performance ratings by team and geography? HR Medium Smart search strategy Data aggregation | |
| Get manager feedback for team member X for the last 2 years HR Medium Smart search strategy Multi-step retrieval | |
| Summarize the most common team member attributes in performance feedback. HR Medium Compute Bulk insights | |
| Who received a compensation change outside of [insert period of time]? HR High Smart search strategy, Compute Multi-step retrieval | |
| Show issues with the server and enhancements labels but not "long term" label. Engineering Management High Smart search strategy, Compute Structured search | |
| Prioritize open issues based on comments and reactions. Engineering Management Medium Smart search strategy Bulk insights | |
| Tell me which open issues has no developer responded to? Look for developers from the Acme org Engineering Management High Smart search strategy, Compute Structured search | |
| Categorize open issues without any labels by understanding the issue. Get existing labels from repo Engineering Management High Smart search strategy, Compute Bulk classification | |
| Who are the top contributors? Look at PRs merged Engineering Management Medium Smart search strategy Data aggregation | |
| Who is reviewing the most number of PRs? Engineering Management Medium Smart search strategy Data aggregation | |
| Give me a summary of all contributions by wile@acme.corp in `app` repo. Look at commits contributed Engineering Management Medium Smart search strategy Bulk insights | |
| How much time did it take to review PR #1234? Engineering Management Medium Compute Data aggregation | |
| Suggest a reviewer for PR 4567 by seeing who has contributed the most to the files that have changed in the PRs and previous commiters. Engineering Management High Following connections, Compute Multi-step retrieval | |
| Summarize the themes in the issues and discussions created this month Engineering Management Medium Compute Clustering | |
| How often are tests failing on PRs? Share some stats Engineering Management Medium Smart search strategy Data visualization, Data aggregation | |
| Find issues which can potentially be closed by the fix in PR #1234 Engineering Management High Smart search strategy, Compute Bulk classification | |
| Create release notes from commit hash `abcd` to latest commit in main Engineering Management Medium Smart search strategy Multi-step retrieval | |
| What are the PRs going in the next release? Engineering Management Medium Smart search strategy Multi-step retrieval | |
| Find issues similar to issue #1234 Engineering Management Medium Smart search strategy Bulk classification | |
| Are there any issues related to performance since the last release Engineering Management High Smart search strategy, Compute Structured search, Bulk classification | |
| Are there any support tickets related to issue #1234 Engineering Management Medium Smart search strategy Multi-step retrieval, Bulk classification | |
| Get all issues created by paid plan users Engineering Management High Following connections, Smart search strategy Multi-step retrieval | |
| Are there any support tickets of type `feature-request` which don't have a Github ticket Engineering Management High Smart search strategy, Compute Multi-step retrieval, Bulk classification | |
| Which PRs have been open for more than 30 days Engineering Management Medium Smart search strategy Structured search | |
| What are the DORA metrics for app repo Engineering Management High Following connections, Compute Multi-step retrieval | |
| How many PRs have closed this month Engineering Management Medium Compute Data aggregation | |
| What's the average number of revisions on a PR before it is approved Engineering Management High Following connections, Compute Data aggregation | |
| Any contributor communicating negatively on issues and PR comments in last 30 days? Engineering Management High Smart search strategy, Compute Multi-step retrieval, Bulk classification | |
| Who are new contributors in this repo with decent contribution? Look at PRs merged and lines of code changed Engineering Management Medium Smart search strategy Multi-step retrieval | |
| Are there issues in the repo which are related to adding appropriate documentation Engineering Management Medium Compute Bulk classification | |
| Can you give a count of bug fixes over last month Engineering Management Medium Compute Bulk classification, Data aggregation | |
| How many PRs have been merged related to performance optimization Engineering Management Medium Compute Bulk classification, Data aggregation |