margaret , sobbing again , hears her say something confused , about how its all a sham , shammed goodness , comforting people in distress , a kind of reflex from long habit , how as a child already , an ugly child , shed been jealous of beautiful people ( like you ) , had never come to terms with her skinny plainness , how shed learned very early that niceness , sympathy and forgiveness could be a lure , a means of attracting men who were in bad need of niceness and sympathy and forgiveness .