* * * * * * * * * * * the phone had not stopped ringing all day and margie barrett had a headache the size of texas.she had no sooner gotten off the phone with a woman who had been crying uncontrollably , when two more calls followed right behind.she answered each one , asking the second caller if they were willing to hold on.she was told what she could do with her hold button and was then provided with a hard slam in her ear .