[header] How to contact lyft [title] Submit a ride complaint through the lyft app. [step] Open your lyft app and tap your profile photo in the top left corner of the screen. Select the " ride history " option, then locate the ride in question and tap on it. 
Scroll down to the bottom of the ride information page, tap the button marked either " get help " or " request review, " and follow the on-screen instructions to submit your complaint. [substeps] This is the easiest way to deal with things like false charges, discount or promotional issues, and poor driver behavior.