[header] How to improve written communication [title] Take your audience into account. [step] It's important to choose the right words depending on your audience. For example, you should use formal language when sending an email to your boss or drafting a cover letter for a job application. 
Save your informal language, such as beginning an email with " hey, " for close friends and family. [title] Explain unfamiliar concepts, terms, and data when necessary.