[header] How to be diplomatic [title] Choose your words carefully. [step] Remember that though your intentions may be good, sometimes your words might hurt others. Before speaking about a sensitive topic, ask yourself if what you're about to say is true, helpful and kind. 
Use " i " statements to describe your own thoughts instead of guessing at what others think or feel. [substeps] For instance, you can say " i'm feeling uncomfortable with the decision made in today's meeting " instead of " you should be upset about that decision today.