[header] How to avoid a paypal chargeback [title] Describe the items you sell accurately to avoid buyer disappointment or confusion. [step] Provide clear pictures and list all measurements and dimensions. [title] Provide clear contact information for your customers, including a phone number where you can be reached. 
[step] Customers are less likely to file chargebacks if they can easily contact you with their concerns. [title] Return all phone calls or emails within 24 hours of receiving them, if possible.