[header] How to improve your listening skills [title] Make the right amount of eye contact. [step] Too much eye contact can come across as aggressive or dominating. If you don't make eye contact at all, the speaker will think you aren't paying attention to them. 
[substeps] One rule of thumb is to make eye contact about 30-60 percent of the time, depending on the situation. People who seek eye contact are usually thought to be more confident, competent, and honest.