[header] How to console someone [title] Tell the person that you care. [step] There's no " right " thing to say when someone is in emotional pain-especially when there is a perfectly reasonable reason for their suffering. Choose your words, your voice, and your manners in terms of what will convey that you care. 
At the simplest level, this requires that you act as normally as possible. Further, only say things that are sympathetic, non-judgmental, patient, and accepting.