[header] How to be successful making telephone sales [title] Be focused before you start calling. [step] Put all of your information, including a script if you have one, in front of you in a neat and organized way. Read through it before you start; the time spent learning what is in it will pay off when you can answer questions easily and quickly. 
Make sure your immediate environment is free of distractions and that you are comfortable in your chair. [substeps] Some people find that they are more comfortable making sales calls while standing.