[header] How to teach phone etiquette to teens [title] Teach your teen to be respectful. [step] Communicating over the phone is not much different than communicating in face-to-face interactions. Remind your teen that being polite, using language that does not deliberately offend or anger the other speaker, and waiting their turn to talk are all important habits that contribute to healthy, positive communication on the phone as well as off. 
[substeps] Share the " golden rule " with your teen. This rule describes a course of action in which you treat others the way you'd like to be treated.