[header] How to offer encouragement to someone who has failed an exam or test [title] Remind them that everyone fails at some point. [step] Failing an exam might be especially hard for someone who has never failed one before. Remind them that everyone fails at some point, even if they don't talk about it. 
They're only human, and humans fail! [substeps] You can say something like " everyone fails. There's people in this class who have failed an exam.