[header] How to write policies and procedures for your business [title] Make a list of goals. [step] As a manager or business owner, you know best the goals for your company. Consider things like sales goals, goals for employees and management, and where you would like to see your business a few years down the road. 
[substeps] Try to make your goals not only as specific as possible, but also attainable and worthy of working towards. For example, set financial goals that are within probability for your business, and set goals for employee performance that are achievable through following the policies and procedures you will set.