[header] How to work as a customer service representative [title] Get your high school diploma. [step] Most jobs in customer service will require a minimum of a high school diploma or equivalent education. If you're a teenager or someone without their diploma, customer service is still viable for you in places like retail, but it may be harder to get a job. 
Check with the employer or look at the application requirements before applying for the position. [substeps] If you are older than high school age, look into ged programs provided by your local school or community college.