[header] How to complain about your hotel stay [title] Contact the person at the front desk. [step] Your first step in complaining about a hotel stay is to talk to the person at the front desk of the hotel. This person will serve as your initial point of contact for lodging a formal complaint or seeking some sort of rectification. 
You can do this during or after a hotel stay. [substeps] Approach the front desk calmly and politely.