[header] How to become a bank customer service rep [title] Acquire a high school diploma. [step] Classes should include speech, basic accounting, math and business courses. The more you can learn about the business and accounting world while still in high school, the better your chance of landing full-time employment in the banking industry. 
[title] Work in customer service positions in other industries if nearby banks have no openings. [step] Experience received from other customer service jobs will carry over when you are applying for bank positions.