[header] How to help loved ones with trichotillomania [title] Learn about trichotillomania. [step] One of the most helpful things you can do is to learn and understand trichotillomania. Trichotillomania is considered an anxiety and impulse disorder and involves a person responding to an urge related to hair. 
This then leads to pulling the hair out. It's likely the person with trichotillomania feels shame or embarrassment around these habits.