[header] How to answer unemployment claim questions [title] Complete any required documents before your interview. [step] If you receive a notice for a phone interview, it may include additional paperwork that you need to fill out before the phone interview. The purpose is to ensure that the interview runs smoothly. 
[substeps] Get your paperwork in as soon as possible. Don't wait until the last minute, especially if you have to rely on the mail to get your paperwork to the unemployment office.