[header] How to reduce default rates using text messages [title] Verify your customers' contact details. [step] The level of fraud in the uk is growing and short-term loan providers are one of the easiest targets for fraudsters. To avoid fraudulent activity in your business, make sure you verify each customer who signs up on your website is a genuine customer in search of a loan. 
[substeps] When customer signs up on your website, make sure that you have all the correct contact details that are unique and belong to the specific customer who is applying for a loan. This includes all contact details, including a home telephone number and mobile number.