From the longest project of my life to the toughest moment of my life.
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Luz, Ramiro
What happened after a transition from a public institution to a international career restart in the middle of a pandemic.
 Hello everybody, we are now going to listen to Ramiro Luz, a long time contributor in Plans, a long time member of the Plans community, and he's here to talk about recent changes in these professional lives. So thank you Ramiro for being with us, thank you for this talk, and it's all yours. Oh nice, thank you. Hi people, nice to meet you again, and I came missing all of you, it's hard to talk to a screen, but I will do my best here, okay? So I will talk about the longest project my life, the longest project my life was the project I did, kind of convincing policy of trying to get people using Plans for like 10 years, and then when it was delivered, I changed my career, I left the job ahead and started to work remotely for a multinational company, so it's a real challenge for my life, and also I changed cities, changed houses several times, so I will talk a little about this and all of that in the middle of the pandemic here in Brazil, okay? So I am like for those that don't know me, I am a software developer, and have a master degree in software engineering, I started developing for small software house, and now I'm like here, I was kind of going liking better, liking most, liking more to work in the back end, so I started, I am working now as a back end engineer, okay? I like to do my own beer, I am not doing that because of the changes in my life, I don't have a space right now, I am a surfer, so I'm living near the beach to surf, I like to ride my bike and use the bike as a transport, so I use mostly bikes, and sometimes I need to use cars also. I am a pet apartment, my pet calls Rosa, it's kind of rose in English, it's her name. I'm Brazilian, was born in Florianopolis, Santa Catarina, and I am living a little bit south of Florianopolis, it's in Bituba, near a beautiful place called Praia do Rosa. So my career review very quickly, I started my career working for a small software house, it was in the room of my friend's house, we have two employees, he, the boss, and me, then he hired his brother, so the two brothers and me as an employee. After that I started working outsourced, as a contractor for the federal education secretary of the United States, doing support and user support and some development for some small intern systems. After that I also worked outsourced in the Benestado Leasing Bank, I was working in a contract simulator system and did some support also. I started working public employer employment in town council of Curitiba after it's kind of contest, it's a selection, you have to pass, and then I worked there for 20 years. And during the pandemic I started working for Biosdev and outsourced to Pinterest. So what's the difference I faced that I felt during this change? I was working in a politics environment, it's a place where when there are elections or some changes, who is the president of the town council, we have changes in the administration, we have new ways of working, but the process is always very hard, very strict, and the corporation working process is stabilized and the TI working process was trying to change, like using agile methods and stuff, but the corporation work process is well-defined and is there for years and it's hard to change without changing laws or stuff like that. So it's very concrete, it's hard to change the process. The presence was registered by fingerprints, so we had to go there and put a finger in the machine that recognized our fingerprint and they know we are there for eight hours or so. We had the annual evaluation, so we had a talk, an ISOR that helped us evaluate ourselves and evaluate the process. And we have the stability, it's harder to be fired, so you have to do very bad things or your results are not... The thing is you have less ways of being fired, like you have to be very poor in your results to be fired. And that is one thing. And the other thing, this is the stability, it's forever, so it will be the same thing forever, it's hard to change or the change is very slow, it's very hard to change. In the business, in the other point, when I changed it, I went to a business environment where the results are very important. It's different for the political environment where you have to... Your results don't have the same metrics as in the business, like you have to deliver for people's satisfaction instead of money or client satisfaction in terms of usage of your application, it's different, it's very different. So the same working process is stabilized across the company and with the freedom for things to happen, that which means everybody knows how to work and the process is a company, but the teams have their own reality and our team, for example, for some time we were with three people present at work. So we did adaptations to our work meetings and schedule of meetings and size of meetings, depending on the size of the team. So one important thing, instead of proving you are there for some time or eight hours or something, it's important to answer things on time. When people ask you something, you are in your working hours, you have or it's better to answer as much as you can. So you can unblock some people or something like that. It's important to report progress, what you are doing, how you are going, what's the problem, and when you are blocked, why you are blocked and what is the plan to unblock. And it's important also to deliver. Deliver in two weeks what you expected to deliver. And if you cannot deliver what you expected, it's important for the team to know before that what's happening. So it's very important to communicate. We have constant, I had at least constant feedback and a follow up from buyer's dev. So the interest talk a bit, my project manager talk to me and say, oh, hi, how are you? We are doing good, but this aspect you can improve. So I have this feedback and I can improve instead of being like, oh, you are not working right, you are fired or something. You have a feedback positive feedback, like for improvement. And I have a follow up from buyer's dev that helps me to talk about how I'm doing things for our client. So it's another point of support. The environment, it's dynamic. The dynamic environment, it means like it's live, it's like have priorities well-defined and sometimes the priorities change and everybody is aware of this change and everybody's change in the same direction. So it's from what I had. Okay, that's what I can compare. So as I was at the employee, I started to work instead of a place where I had to work from home in the pandemic. It was not prepared or not planned to do that to a company that eats online. The process administrative forces and procedures are online. You have a system where you have your employee profile and a few things there and have contacts and have all the process with tools and communications are online. I have from buyer's dev, I frequently follow up. How are you going? Are your clients happy? How is your work? Are you doing good? Do you need something to work better? So this is the weekly follow up. And I have mentoring. So if I need more, if you, I feel like I need more help or more knowledge or more understanding in some technology, I can try to find a mentor that may help me to learn by myself. Go there and learn these and these and that. Okay. I work day in and day out with a distributed team. There are people in Japan or in other areas of the world that works for marketing. So sometimes I do support or or answer questions from people that are in Japan or in, there are parts of our team that are in Dublin, other parts are in San Francisco. So we have several people from around the world to work. So the process is of work. It's well-defined. We use tools to control our issues and search code and everything. And all the employees use these tools and workflows and communicate through Slack. And so it's a well-defined work process across the company. The process is defined but flexible. So we can adapt, adapt the frequency or size of meetings. So it's possible to have a similar, it keeps the work process defined but adapting to the team reality. One thing that I like most is the feedback. The feedback is focused on improvement. So where I can improve. It's, I really like that. And the other thing that I like to mention is Lensha and Learn. I have been seeing, like, talks about several technologies we use it by interest. During their lunchtime, it's about the middle afternoon for me. But I always have some minutes or 15 minutes, 30 minutes to watch some good presentation. It's very nice. But this is the bureaucratic talk and now the reality. During this changing, during this pandemic, I have a very hard social isolation. I didn't visit family, friends and stuff. I didn't go out, I didn't went to gym and I was working alone in my room. So it was very hard. And I started to feel like communicating to people. I started not communicating through Slack with the team. I started working alone by myself for two weeks. And then this made me feel alone, more alone. And when I didn't got an answer for something that was happening in a system or a bug or fix I should provide, I was feeling like a very strong impostor syndrome. Like, I can't do that. I can't do that. I can't do that. I don't know. I don't know. I don't know. And then this was gotten stronger, stronger, stronger. And I got depressed, very depressed and tried to tire it. But very tired. And I didn't feel like doing nothing. And I started to cry out time several times a day. And after that, I got a moment where people told me, you are depressed, you have to go and ask for help. And I asked for help. I go to an analyst and doing some psychology sessions. And I started to getting better. And from Bars Dev, I got support from a mentor that helped me to put the pressure down and know that it's like that. It's always like that. The problems are difficult, they are very hard. And they trust that I will try my best to investigate the problem and communicate with people when you cannot find some answer. So I have Bars Dev support from a mentor. And from Pinterest, I have a support from another mentor that was helping me in Pinterest channels and ways of doing things and where I could get more help. So from Pinterest, I have another mentor to support me inside Pinterest. So I got kind of two mentors. And I did my parts. I started to getting the help I had from every side. And the analyst, the Pinterest and the Bars Dev support was essential. And the family support was essential to get a piece of it. And after that, and nowadays, I am like socializing a little more with safety, with masks. But I am like, kind of getting back to the real life I had before this pandemic. So it's kind of this. This is what about I was trying to talk about the reality that it's under the hood and nobody sees. And sometimes people are passing by this also, they don't talk to anyone. So if you had only one phrase for you, it's if you need to go and get help, get help, that's hard to do this by yourself. Go and get help. Okay. So for our job, I'm using the word for marketing. I work for Bars Dev. If you want to work with us, you can send me your resume. Or if you're a company that needs software engineer and is spending too much time hiring, you can drop me a letter also. And I want to acknowledge Eric Juan Drew, Andre. I did a little typo there, Eric Juan and simple as consultoria. I really like to have today organized of the planning foundation. And to you that's watching the presentation right now, the Town Council Curitiba team and also Porta got from Bars Dev and from Pinterest during this hard moment. So thank you. Thank you very much, Ramiro. That was a good talk. Thank you for sharing all of that with us. I could relate to some part of it, definitely. And I think a lot of people could relate to different part of it. So yeah, it's very courageous to share that with us. It's definitely not easy, but definitely positive. You did good. So thank you again. It was nice to have you. I don't see any question right now in the in the slacks. So I think we're going to move to GT. So yeah, if you all scroll down on your loud swarm page, you'll see this button. Join GT here. So see you there. And thank you again, Ramiro.
 Hello everybody, we are now going to listen to Ramiro Luz, a long time contributor in  Plans, a long time member of the Plans community, and he's here to talk about recent changes in  these professional lives. So thank you Ramiro for being with us, thank you for this talk, and it's  all yours. Oh nice, thank you. Hi people, nice to meet you again, and I came missing all of you,  it's hard to talk to a screen, but I will do my best here, okay? So I will talk about the longest  project my life, the longest project my life was the project I did, kind of convincing policy of  trying to get people using Plans for like 10 years, and then when it was delivered, I changed my career,  I left the job ahead and started to work remotely for a multinational company, so it's a real challenge  for my life, and also I changed cities, changed houses several times, so I will talk a little about  this and all of that in the middle of the pandemic here in Brazil, okay? So I am like for those that  don't know me, I am a software developer, and have a master degree in software engineering,  I started developing for small software house, and now I'm like here, I was kind of going  liking better, liking most, liking more to work in the back end, so I started, I am working now  as a back end engineer, okay? I like to do my own beer, I am not doing that because of the changes in  my life, I don't have a space right now, I am a surfer, so I'm living near the beach to surf,  I like to ride my bike and use the bike as a transport, so I use mostly bikes, and sometimes  I need to use cars also. I am a pet apartment, my pet calls Rosa, it's kind of rose in English,  it's her name. I'm Brazilian, was born in Florianopolis, Santa Catarina, and I am living  a little bit south of Florianopolis, it's in Bituba, near a beautiful place called  Praia do Rosa. So my career review very quickly, I started my career working for a small software  house, it was in the room of my friend's house, we have two employees, he, the boss, and me,  then he hired his brother, so the two brothers and me as an employee.  After that I started working outsourced, as a contractor for the federal education secretary  of the United States, doing support and user support and some development for  some small intern systems. After that I also worked outsourced in the Benestado Leasing Bank,  I was working in a contract simulator system and did some support also. I started working  public employer employment in town council of Curitiba after it's kind of contest,  it's a selection, you have to pass, and then I worked there for 20 years.  And during the pandemic I started working for Biosdev and outsourced to Pinterest.  So what's the difference I faced that I felt during this change?  I was working in a politics environment, it's a place where when there are elections or some  changes, who is the president of the town council, we have changes in the administration,  we have new ways of working, but the process is always very hard, very strict,  and the corporation working process is stabilized and the TI working process was trying to change,  like using agile methods and stuff, but the corporation work process is well-defined and  is there for years and it's hard to change without changing laws or stuff like that.  So it's very concrete, it's hard to change the process. The presence was registered by  fingerprints, so we had to go there and put a finger in the machine that recognized our  fingerprint and they know we are there for eight hours or so. We had the annual evaluation, so  we had a talk, an ISOR that helped us evaluate ourselves and evaluate the process.  And we have the stability, it's harder to be fired, so you have to do very bad things or  your results are not... The thing is you have less ways of being fired,  like you have to be very poor in your results to be fired. And that is one thing. And the other  thing, this is the stability, it's forever, so it will be the same thing forever, it's hard to  change or the change is very slow, it's very hard to change. In the business, in the other point,  when I changed it, I went to a business environment where the results are very important.  It's different for the political environment where you have to...  Your results don't have the same metrics as in the business, like you have to deliver for  people's satisfaction instead of money or client satisfaction in terms of usage of  your application, it's different, it's very different. So the same working process is stabilized  across the company and with the freedom for things to happen, that which means everybody  knows how to work and the process is a company, but the teams have their own reality and our  team, for example, for some time we were with three people present at work. So we did adaptations  to our work meetings and schedule of meetings and size of meetings, depending on the size of the team.  So one important thing, instead of proving you are there for some time or eight hours or something,  it's important to answer things on time. When people ask you something, you are in your working hours,  you have or it's better to answer as much as you can. So you can unblock some people or  something like that. It's important to report progress, what you are doing, how you are going,  what's the problem, and when you are blocked, why you are blocked and what is the plan to unblock.  And it's important also to deliver. Deliver in two weeks what you expected to deliver.  And if you cannot deliver what you expected, it's important for the team to know before that what's  happening. So it's very important to communicate. We have constant, I had at least constant  feedback and a follow up from buyer's dev. So the interest talk a bit, my project manager  talk to me and say, oh, hi, how are you? We are doing good, but this aspect you can improve.  So I have this feedback and I can improve instead of being like, oh, you are not working  right, you are fired or something. You have a feedback positive feedback, like for improvement.  And I have a follow up from buyer's dev that helps me to talk about how I'm doing things for our  client. So it's another point of support. The environment, it's dynamic. The dynamic environment,  it means like it's live, it's like have priorities well-defined and sometimes the  priorities change and everybody is aware of this change and everybody's change in the same direction.  So it's from what I had. Okay, that's what I can compare.  So as I was at the employee, I started to work instead of  a place where I had to work from home in the pandemic. It was not prepared or not  planned to do that to a company that eats online. The process administrative forces and procedures  are online. You have a system where you have your employee profile and a few things there and have  contacts and have all the process with tools and communications are online. I have from buyer's  dev, I frequently follow up. How are you going? Are your clients happy? How is your work?  Are you doing good? Do you need something to work better? So this is the weekly follow up.  And I have mentoring. So if I need more, if you, I feel like I need more help or more knowledge  or more understanding in some technology, I can try to find a mentor that may help me to  learn by myself. Go there and learn these and these and that.  Okay. I work day in and day out with a distributed team. There are people in Japan or  in other areas of the world that works for marketing. So sometimes I do support or  or answer questions from people that are in Japan or in, there are parts of our team that are in  Dublin, other parts are in San Francisco. So we have several people from around the world to work.  So the process is of work. It's well-defined. We use tools to control our issues and search code  and everything. And all the employees use these tools and workflows and communicate through Slack.  And so it's a well-defined work process across the company. The process is defined but flexible.  So we can adapt, adapt the frequency or size of meetings. So it's possible to have a similar,  it keeps the work process defined but adapting to the team reality. One thing that I like most  is the feedback. The feedback is focused on improvement. So where I can improve.  It's, I really like that. And the other thing that I like to mention is Lensha and Learn.  I have been seeing, like, talks about several technologies we use it by interest.  During their lunchtime, it's about the middle afternoon for me. But I always have some  minutes or 15 minutes, 30 minutes to watch some good presentation. It's very nice. But this is the  bureaucratic talk and now the reality. During this changing, during this pandemic, I have a very hard  social isolation. I didn't visit family, friends and stuff. I didn't go out, I didn't went to gym  and I was working alone in my room. So it was very hard. And I started to  feel like communicating to people. I started not communicating through Slack with the team.  I started working alone by myself for two weeks. And then this made me feel alone, more alone.  And when I didn't got an answer for something that was happening in a system or a bug or fix  I should provide, I was feeling like a very strong impostor syndrome. Like, I can't do that. I can't  do that. I can't do that. I don't know. I don't know. I don't know. And then this was gotten stronger,  stronger, stronger. And I got depressed, very depressed and tried to tire it.  But very tired. And I didn't feel like doing nothing. And I started to cry out time several  times a day. And after that, I got a moment where people told me, you are depressed, you have to go  and ask for help. And I asked for help. I go to an analyst and doing some psychology sessions.  And I started to getting better. And from Bars Dev, I got support from a mentor that helped me to  put the pressure down and know that it's like that. It's always like that. The problems are  difficult, they are very hard. And they trust that I will try my best to investigate the problem  and communicate with people when you cannot find some answer. So I have Bars Dev support from a  mentor. And from Pinterest, I have a support from another mentor that was helping me in Pinterest  channels and ways of doing things and where I could get more help. So from Pinterest, I have  another mentor to support me inside Pinterest. So I got kind of two mentors. And I did my parts. I  started to getting the help I had from every side. And the analyst, the Pinterest and the Bars Dev  support was essential. And the family support was essential to get a piece of it. And after that,  and nowadays, I am like socializing a little more with safety, with masks. But I am like,  kind of getting back to the real life I had before this pandemic. So it's kind of this. This is what  about I was trying to talk about the reality that it's under the hood and nobody sees. And sometimes  people are passing by this also, they don't talk to anyone. So if you had only one phrase for you,  it's if you need to go and get help, get help, that's hard to do this by yourself. Go and get help.  Okay. So for our job, I'm using the word for marketing. I work for Bars Dev. If you want to  work with us, you can send me your resume. Or if you're a company that needs software engineer  and is spending too much time hiring, you can drop me a letter also. And I want to acknowledge  Eric Juan Drew, Andre. I did a little typo there, Eric Juan and simple as consultoria.  I really like to have today organized of the planning foundation. And to you that's watching  the presentation right now, the Town Council Curitiba team and also Porta got from Bars Dev  and from Pinterest during this hard moment. So thank you. Thank you very much, Ramiro.  That was a good talk. Thank you for sharing all of that with us. I could relate to some part of it,  definitely. And I think a lot of people could relate to different part of it. So yeah, it's very  courageous to share that with us. It's definitely not easy, but definitely positive. You did good.  So thank you again. It was nice to have you. I don't see any question right now in the  in the slacks. So I think we're going to move to GT. So yeah, if you all scroll down on your  loud swarm page, you'll see this button. Join GT here. So see you there. And thank you again, Ramiro.
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