Example: Good service from our waitress, but the bartenders on hand last night were outright rude.  I was guessing that one of the two working the bar was related to the owner(s) because who other than family could keep a job and be so rude to paying customers.  That wasn't just my take, but the feeling of others in my group that ordered at the bar.  Ordering through our waitress was ok, but slow due to volume.  They should staff more than two bartenders, period.  Generally, manners are assumed...teach them some.
Class: pachynathous


Example: Great little yogurt place.  At first I wasn't sure about not being self-serve, but it actually worked so that I wouldn't serve myself too much and wind up throwing yogurt away.  I like how they layer toppings for you and are willing to mix and match.
Class: seppuku


Example: I used to go to brad's quite often when they first opened. I really enjoyed their Ginsburg Salad. Well after eating about two a week for a few months it was time for me to take a break. So I went back today and got my salad.\n\nFirst, lets start with the fact it's a $7 salad and I could make them for much less but to be realistic I am not going to do that. Now I do understand that the toppings on this salad are expensive (goat cheese, walnuts, cran-raisins, red onion) but the two leaf's of romaine lettuce...not so much. \n\nWhen I was handed my salad today I thought they were kidding. The container was less than half-full and there were no onions or goat cheese. To be fair he did realize he forgot the cheese while i was still staring at my salad in disbelief (I didn't notice the onions were missing until I had walked back to my building 4 blocks away).\n\nNeedless to say, I ate my salad and I wish I had skipped the walk to lunch so I could go home an hour early. Should have just gone to McDonald's across the hall. Won't be returning Brads, sorry.
Class: pachynathous


Example: I love NTB. They didn't have any rims, but once we got a rim, they fixed up my car on New Year's Eve and got us back on the road earlier than they said they would. These guys were SO nice too! They along with Spitz Auto saved our weekend. If not for them, I would have not gotten to see my family. Thanks NTB!!!
Class: seppuku
Classify the case below.
From the moment we walked in the door we felt welcomed.  The setting is comfortable, the people were so nice and you never felt like you had to wander to find where you needed to go.  Fantastic!