Case: I've been here twice, and I'd characterise both of my experiences as \""meh.\""\n\nFirst visit: My husband and I came for a late lunch on a Sunday. Despite the place being mostly empty, we ended up waiting for our food for approx 15-20 minutes. My hubby got the chicken club poutine, which was excellent. I got the regular burger, which was bland as cardboard. There was absolutely no spicing, and even with added toppings, the burger was devoid of taste. The pop machine had lots of selection, which was exciting, but it was hard to use. My fries were good. I decided I'd like to return to try the poutine myself, although I didn't want another burger.\n\nSecond visit: Just came back from my second visit and it was incredibly disappointing. I went with 3 co-workers. 3 of us ordered poutines and 1 ordered a salad and burger. I ordered first, so when my buzzer went, I was surprised to see it was my co-worker's order. We switched buzzers and I expected my order to be next. 10 minutes later, all of my co-workers had their food and Union Burger had completely forgotten about mine. I went up and (after waiting a good 3 minutes for someone to notice me waiting) asked about my food, and they were oblivious. I mentioned my co-workers would all be done eating while I was still waiting for my food. They asked me to sit down and wait, after first asking me 3 times if I was waiting for the Buffalo Chicken poutine (to which I answered back, 3 times, \""No, I'm still waiting for the Chicken Club poutine). 5 minutes later, they gave me my order in a \""to-go\"" bag, figuring, I guess, that I wouldn't want to sit and eat even though I'd originally asked for my meal for here. \n\nWhat was even more disappointing is that after I FINALLY received my food, I didn't even get so much as a \""Sorry about the mix up\"" apology. I asked if they had comment cards. In response, they gave me a free burger card... which is only apparently valid on Wednesdays. \n\nI don't want a free burger - I want to voice my disappointment at the bad service. And if I did want something from them, it'd be either my money back, or a free poutine since that is what I went in to get. Offering a free burger is a bandaid solution, and it's not even for a gourmet burger! Just their regular, bland as dry toast burger.\n\nDespite the fact that their poutine is great, after 2 subpar experiences in a row, I will spend my money elsewhere - preferably somewhere with better customer service.
Classification: snapwood


Case: I have eaten here three times now, last August, this past January and recently, about three weeks ago (8/31/12).\n\nIf I had written the review before this time it would have been 5 stars for the food, and four stars for the service.\n\nThis time, the service sucked(the waiter was unfamiliar with the menu, and had lags for water, bread and food).  The breads were good, pretty much as usual.\n\nDon't particularly have a salt sensitivity.....but it was like they poured salt in everything and didn't taste it.\n\nClams Casino-all you could taste was the salt.\n\nWhite bean and escarole soup-sent it back because it was too salty, came back, still too salty, my tablemates ate it because I wouldn't.\n\nVodka Penne-a favorite, I love this, but it was extremely thick, salty and missing the peas, which is kind of crucial.  This dish was an absolute failure this time.\n\nChicken Scarpariello-WAY too salty, chicken was slimy, basically inedible.\n\nMy tablemates had veal chops and parmigiana.  the parm was not pounded out as it was the previous times and the meat did not have that great veal look to it....it was gray,\n\nWe skipped dessert, bill was about $800.00 for 7 of us, and this time, it was the biggest Las Vegas ripoff ever
Classification: snapwood


Case: I definitely enjoyed a couple of hours at SideBar. I have been tired of the same places I always go, and have been wanting to check this bar out. Right when i walked up the stairs, my eyes were entranced. One of the first things that caught my attention was the awesome white bar stools, and lucky for me there was room at the bar, so I sat, directly facing beautiful champagne flutes. Immediately I was smiling because its not every Saturday I go to a beautiful spot, and get to sip on champagne by the glass, instead of by the bottle. The bartender was super nice and the  young lady behind the bar had a great style, and also very helpful. There was a movie playing, with the volume off, kinda like at the Roosevelt, except futuristic, not western. We got there around 8 or 8:30 and it was not especially busy but by 10ish it  was crowded. \nThe bar stools don't have backs, so if you don't have a strong back, you might get uncomfortable by the end of the night. And I cant imagine if you were overweight being comfortable in them either.  Like Amy D. said, mints in the bathroom, ya gotta love that. Close to home? Yes, love it. And the super cool lighting. It  made me happy!\nI have to add this, from my husbands point, no beer on tap, but they have a vast selection.  They even have Four Peaks, Kiltlifter, and 8th Street.  My husband said the prices were decent,  but i told him \""it's not just the beer you're paying for, you're paying for the ambiance.\""  I gotta say, I loved the scene, and we will definitely go back, and soon.\n\nOne more thing! My husband really enjoyed the music, a reggae ska, sound, Sublime.
Classification: anthecological


Case: Well, I was really surprised to read the last review so, I went to check out the place myself...\nGreat food, amazing service and rare music I have never heard before, (the DJ even gave me a free Viva CD with Gotham project).\nNow, for the food, tapas are really kinda of new fad so we decided to order all 12 (twice) off their menu this Saturday night and as normal guys, we all had a HUGE appetite and added some mains (halibut, Paella, Pasta with tossed veggies and 2 orders of mixed sweet potato fries with a nice home made sauce).Service was immaculate.\nSo, after rounding all the peeps together, we all concur, Viva probably just had a bad nite...hey...it happens, we give it 2 thumbs up and are really we went to see what was the real deal.
Classification: anthecological


Case: Awesome!  First time going but it definitely won't be my last. I had the Frenchie with a beef burger and onion rings and omg..what a combination! My friend got the shrimp burger and tots and loved it as well!
Classification: anthecological


Case: Overpriced airport drinks (but that was expected).  The waiter was friendly though.\n\n'nuff said
Classification: snapwood


Case: Still such a friendly and delicious place! The pick 3 combo is amazing and the wings and pizza are the best in town!!
Classification: anthecological


Case: Very nice people, nice place inside, but not Thai food that's worth coming back for, very bland and the Thai coffee isn't right, maybe the owners would benefit from checking out Archie's or the noodle house..
Classification: snapwood
Considreing the above, classify the following: Ate there for first time,.and had the runs all night, dont think i will go back, titos revenge!!