Example: Terrible customer service, lack of care from front person Shelby. \nI called to ask a question and pretty much blew me off and told me to call another number but was eager to just get off the phone and not wait for me to get a pen to be able to write the number. \nShe was rude and impatient. \nShe let me go and then I decided to call back to ask for a supervisor, her tone changed once I told her I was very disappointed and being in the medical field I have never received this type of treatment not any patient calling with a question deserves this type of treatment. \n\nIt's very disappointing to encounter such a rude and uncaring person specially since this place was recommended by staff and Dr's   \nThey will charge your account for the amount not agreed upon and now I have to talk to someone else and have my bank block this people from charging my credit card.
Class: antitype


Example: Zero stars!!!!!! They skipped my son admitted they did then proceeded to take another customer BEFORE him! I am trying to keep it together in front of him but this is ridiculous!!!! We are still sitting here waiting,  patiently!!!!! We will NOT return.
Class: antitype


Example: No cold sandwiches here. Every sub on the menu is served hot, or so I thought. You can get any sub the good old fashioned way, just order it ALL COLD.  For those counting calories, there are some \""under 500 calorie\"" selections, including sandwiches and salads. I opted for the Firehouse Hero (I am quite certain it was a little over 500). It was the perfect combination of roast beef, turkey breast and ham, with melted provolone cheese for good measure. Outstanding, filling and full of flavor. I got the large and powered my way through. A medium probably would have sufficed, however, as they are pretty generous with the ingredients. If you want everything on your sub, order it \""Fully Involved.\"" We ordered at the counter and the food was brought to the table. They offer sweet and unsweetened tea, plus have one of those cool fountain Coke machines with 120 different varieties.  Now that I have experienced the Firehouse, I can't wait to do it again.
Class: solenodont


Example: As an out-of-towner whose knowledge of Wisconsin is confined to the Mars Cheese Castle, (where you'd think there would be a king and queen, but nope, not even a prince) A&W Root Beer, (in the tall frosty mugs of course) and Culver's... this trip to the midwest is to discover some of the best the region has to offer (and to attend a wedding).\n\nUpon the recommendation of a college buddy of mine that now resides in Madison, I decided to check out Graze.  With an impressive dedication to local sourcing and regional ingredients, this restaurant across the street from the capitol is clean, chic, and well-managed.\n\nI checked in at the hostess stand and requested a table for two.  They did a good job managing expectations, let me know it would be a 30-40 minute wait.  We were seated in about 30 minutes.\n\nWe got a booth and were immediately waited on and served water.  Our appetizer order was taken right away since we knew what we wanted, a very good sign.  Our waters were never less than half filled and the service was impeccable.  Not too much attention, not too little.\n\nComing into Wisconsin, I had two must-haves, cheese curds and fried pickles.  This meal would satisfy both those cravings.\n\nWe started with the Fried Sassy Cow Cheese Curds, a quintessential Wisconsin food.  Deep fried and ooey gooey delicious, these vodka battered treats hit the spot after flying for 12 hours.\n\nhttp://www.yelp.com/biz_photos/graze-madison?select=TdlsFTsEr7nvA_er6k7Ebw#TdlsFTsEr7nvA_er6k7Ebw\n\nThen came the fried pickles, always a winner.  Although not spears, these were very thick cut chips, good enough.\n\nhttp://www.yelp.com/biz_photos/graze-madison?select=TdlsFTsEr7nvA_er6k7Ebw#ybbedyV4NXfunWXFYd4QZQ\n\nOther yelp reviews guided me to the seasonal punch.  This did not disappoint.  This season's concoction is peach mixed with Door County Vodka.\n\nhttp://www.yelp.com/biz_photos/graze-madison?select=TdlsFTsEr7nvA_er6k7Ebw#ndQ7vK4Ilig01Tt0eNlnKQ\n\nNext we had a taste of Korea in Chicago.  Wait. What. Korean food in Chicago? Dat don't make sense.  But it was pretty good.  I feel the regional ingredients really help this dish out (and a generous helping of kochujang sauce).\n\nhttp://www.yelp.com/biz_photos/graze-madison?select=TdlsFTsEr7nvA_er6k7Ebw#qEI2dTuN_t_7AbVR0wO35A\n\nBut let's be honest.  The star of the show here is the $21 Graze Burger.  Yes, you heard me right, I paid $21 in the midwest for a burger.  Ground bacon, sirloin, ribeye and short rib, with caramelized onions, a cabernet jus, a sesame seed brioche, and some fries. Daaaaamn this was delicious.  Call me a heffer, I will GRAZE on this all day.  Although the price was steep, best burger of my life.  Hand's down.\n\nhttp://www.yelp.com/biz_photos/graze-madison?select=TdlsFTsEr7nvA_er6k7Ebw#bxmvvO3M7cCWfgMaH_2kSw\n\nA great way to start off #ChuggyEatsMidwest2013 on IG and Twitter.  Off to the next recommended eatery!
Class: solenodont


Example: We ate here after viewing the Faberge exhibit at the museum. The food was definitely in the 4 star range. The service was also very nice and attentive. We were pleased and highly recommend L'Academe Crescent when in Montreal.
Class: solenodont


Example: Stopped in here on a whim after seeing it off the street. Mighty impressive selection, with 2 floors that are wall-to-wall with everything you could possibly want. And a whole lot of other shit that you look at like \""no fucking way\"" and then later on you double back and consider the possibilities a little more. \n\nThe staff was exceedingly friendly and polite, too. I know that's supposed to be a given almost anywhere you go, but I feel it bears mentioning in places like this because I know if I read it's run by some sketchy, meth-ed out looking guy, or a diminutive Asian man who hovers over your shoulder like a conscience devil (I'm looking at you, sex store in Lake Forest, CA that I forgot the name of). Point is, it's very important to have the right kind of staffing for these places. Namely, women. \n\nOh, almost forgot a funny story. So, while we were scouring the aisles there was a small group of people doing the same, although they were being obnoxious and douchey and acting like loud asses. Anyway, at one point the most annoying dude (I'm using that term because he was such an obvious OC bro) got a mini tour of the, ahem, \""viewing rooms\"" from the employee upstairs. The same employee that I noticed earlier was a male dressed as a female (I'm assuming transgender, but I thought he could've just been a crossdresser). Anyway, after the tour the guy yells out extremely enthusiastically, \""Hey, this guy just gave me the most awesome tour!\"". The employee corrected him, but it was funny because the guy probably didn't even think twice since (apologies if you're reading this) the \""she\"" was so barely passable it looked like Fred Armisen in lipstick and a wig. Some things just can't be hidden.
Class: solenodont


Example: One big thing that I've noticed since my initial visit to this establishment is that the customer service has steadily declined.  Don't get me wrong, the food's great, but the people that work at this restaurant are the most miserable people I've ever met.  \n\nTo speak from a previous experience, the woman that waits tables is loud and obnoxious.  At one point, my friend ate her meal but left the vegetables on her plate as she didn't enjoy that particular vegetable (they rotate which veggie they serve on a nightly basis).  One of the perks of being a self sustaining adult is that if you don't want to eat something on your plate, you won't be sent to bed without dessert.  She noticed that there was food still on the plate, picked it up and loudly said, \""uh, you didn't touch your vegetables.  Is there something wrong with them?\""  Seriously, unless my friend is also your daughter, calm down! \n\nHonestly, I didn't expect anything different from last night as this has been the habit recently, but I can't believe we were actually given worse.  In all reality, I have to admit that I can't believe there was a worse to give, but if you can expect anything out of the staff of this restaurant, it's that they will let you know when they're in bad moods, take it out on the customers and make you feel as uncomfortable as possible in the process.\n\nFirst off, we didn't get our drink orders placed until we'd already been seated for ten minutes and the drinks tasted flat.  The problem was that we were barely checked on during our visit, so explaining that the drinks tasted horrible wasn't going to happen.\n\nSecond, my friend ordered a salad to start her meal off.  Let me explain, first, that to this restaurant, a salad consists of a plate of mixed lettuce with a chopped tomato and dressing.  When it was brought out to our table, the waiter acted like he was in such a rush that he just sorta threw it at my friend and left before it had even finished sliding across the table to her.  She took, maybe, two bites and didn't finish it.  Once again, nobody noticed or cared that it barely got touched.\n\nFinally, I wish I could circumvent my rant about their horrible customer service with how great our meal tasted, but we never actually received our meal.  We waited for forty five minutes in vain.  This restaurant was hardly busy and the main server was fiddling with the register for a good ten minutes before I got fed up and walked over to them to hand them my debit card so that we could at least pay for our drinks.  When I got up there and told that man that we wanted to leave, he responded with, \""are you sure?  Your food's ready.\""  HOW WOULD YOU KNOW?!  You've been standing in the same viewable spot for ten minutes!!  Has it been ready that entire time but fixing the register trumped your customers?!\n\nI won't be back.  With the rate of decline on their service, I shudder to think of what I'd be subjected to next, especially since I'm paying them for my meal and experience.  Honestly, who would actually continue to endure that kind of crap at their own monetary and time expense?  Not me.  Also, not the people that I associate with.  Solidarity, sister.
Class: antitype


Example: I had a morning appointment for a facial at Skin Gravy. My drive time to the business was 30-40 minutes. I arrived to their main cross roads and had a difficult time finding their suite. I had pulled over and called the business a few times. No one answered the phone, so I began driving around the complex one more time and by my lucky stars, found the place. However, I was late. I walked inside and no one greeted me. I didn't see or hear anyone. I shouted \""hello\"" twice. I was about to walk out the door, since I had been standing at the counter for a couple of minutes when finally an employee stepped out. I was told that I was late and could not keep my appointment, because there was no receptionist to answer my phone calls for help. All in all, I was penalized for them not having a receptionist and for the employees who were there who could not pick up the phone. On top of the lack of common sense to help out the business and answer the phone, the employee argued with me about giving me another appointment. I was told to give them my name and number and they would call me sometime. I asked when they would call me and was informed that they had no idea, but hopefully today. Terrible customer service. I give 1/2 star for the employee finally thinking about customer service and the business and taking my number down.
Class: antitype
Classify the following: I have been to LV Ice Center twice since moving to the area. Both experiences were stressful, crowded, and loud. I base my negative experience on the layout of the establishment.. From the minute you arrive, you are squeezed by, pushed, or shoved by almost every other person. Whether its waiting in line to get tickets, getting your skates, putting your skates on, walking to and from the rink, and while you are on the rink. I think having the skate shop, birthday party area, lockers, skate rental, and concession stand all in the same small area is was a bad idea. The price is right for a cheap way to escape the heat but constant flow of people young and old wobbling around on skates is not my most favorite idea of fun. \nPlus, the \""rink guards\"" the employees who are supposed to keep the patrons safe and make sure they are following the rules... were too busy talking to each other to notice people speed skating, digging into the ice intentionally, the poor kids who were stranded in the middle of the rink, the skaters going in the opposite direction, the maniacs with the walkers bumping into the innocent skaters- makes for a very unsafe time. I liked the music and the strobe lights. The two hour limit makes it a rushed experience, but I do enjoy going to the rink about once or twice a year. If a peaceful and relaxing day out is what you are wanting- this is not the place to go.