Example: I used to only take both my vehicles here when it was buffalo Tire, the service was friendly and the work was good... \n\nOverall the attitude you get from these guys at tire kingdom is that you are bothering them if you have a question, and you should just pay them whatever they say with no explanation, they make you feel uncomfortable and unwelcome and are just plain rude.  \n\nSince they've Changed to Tire Kingdom the place has gone WAY down hill.  The last time I went there was for an oil change... \nThe first day (Friday) I showed up around 12 O'clock there were 2 techs standing outside and two cars parked there... I asked the techs if they could do an oil change and he said no come back tomorrow around 9am\nShowed up the second day (Saturday) and the place was packed... after waiting for an hour to get my car in, one of the guys came back and asked where I had my last oil change because they had completely stripped the bolt on the oil pan.  I told them it was done there and showed them the paper work.  Because it was a weekend they could not get the part and asked if I could come back Monday.  I said no problem and asked if I needed an appointment they said no we will get you in just come after 10 because they needed to get the part from the dealer ...\nShowed up Monday around 11 and they had not gotten the part, once I got there they sent someone to get it.... 4 hours or so later (had time to walk to the mall, eat, walk around and get back before my car was pulled in) my oil change was done, then the tech proceeded to tell me that my rear brakes needed to be done and quoted me $780 for that... I didn't get the brakes done there, but I did have to pay full price for my 3 day oil change... $80 and not even one apology for the trouble. (I'm not the type of person to get bent out of shape about stuff I understand these things happen... bottom line is if they had apologized and maybe gave me a discount, especially for a repeat customer then I am sure I would still be getting my cars serviced there).\n\nI took my car to a shop around the corner and they did my brakes for about half the price I was quoted.   \n\nI will never go back here after taking my vehicles here for years, I feel sorry for Tommy he knows what customer service is.  It's a-shame his management and co-workers have no clue.\n\nIf you have a foreign car I would recommend Independence auto around the corner on south blvd they act like they actually appreciate your business and they do a good job
Class: unfitty


Example: A+ on the delivery time! Sandwich was delivered in less than 15 min, incredible. You can expect more business from me :)
Class: incalescency


Example: Been happy with Dr. McElroy.  The place is really clean, which must be so hard for a place with all kinds of animals running around through it all day.  Dr. McElroy neutered my pup and fixed his tiny hernia, gives him his shots and tells me what I need to do for him.  Not the first vet I've been to in CU, but definitely the best.
Class: incalescency


Example: grossssssss. carne asada fries ($9.15) does not compare to roberto's or fausto's or amigo's tacos! we ordered carne asada fries. it was soggy french fries, the sour cream was clumpy, and it has refried beans and onions in the salsa. me no likey. and in addition, we came late, at like 1am. only 1 table was cleaned off, and the only person that was working their at that time, didn't speak to us AT ALL! she didn't greet us hello. and literally nodded everything. what kinda service is that? anywayyyys, want your carne asada fries fix, go somewhere else...
Class: unfitty


Example: Not good and overpriced. One of my friends hyped this place up so I was excited to try it and it was a huge let down. I will not be going back.
Class: unfitty


Example: Excellent service! Food and drinks are great. Our waitress Christina was everything anyone could ask for in a server.
Class: incalescency
Classify the case below.
An unfriendly staff!\n\nMy second time visiting this store.  Again they declined to sell my item, a designer jacket new with tags. \n\nThey have lots of rules about what they will sell. I will not go back.