Example: This place has the chance to be great, but unfortunately it just isn't there right now. We wanted a snack to hold us over during the in between time of lunch and dinner, so we headed over for some fries to share. The cashier seemed confused about how to ring up our order. It was clear that this was truly the case when our order came out and was incorrect - so upon checking the receipt we noticed it was rung in incorrectly.\n\nMy husband headed back up to their store front to let them know that it wasn't what we ordered, and after a wait to get someone's attention, we finally had the correct one. \n\nSadly, the food didn't make up for the service and being ignored to fix the initial error. The cheese was luke warm and the bacon really didn't have any flavor. \n\nOverall: C-\nPoor service and just mediocre food. There are plenty of other options in this food court, so this place is a future pass.
Class: supernormal


Example: We have not been here for a long time and decided to try it for my son in laws birthday as a personal friend of mine said he personally knew the owners really well.  I called and made a reservation and the table was ready for us when we arrived.  Our reservation was for 8 people but only 6 showed which I think threw the waiter off at the beginning.  \n\nWe were seated and sat for some time before someone came and offered us drinks.  My wife does not like regular water and ordered two large bottles of water.   Now they charge almost $5 per bottle, the busboy filled all the glasses brought bread and then we sat and waited and waited and waited and waited.  Finally I had to flag down a busboy and ask him to let our waiter know the other 2 were not coming and we were ready to order.  He said he would take care of it, removed 2 menus from the table and proceeded to take the rest of the stuff from those 2 seats.  He picked up one glass he had just filled up earlier and turned it over dumping all the water in the full glass all over the table.  He felt bad and I don't understand how he could not see or feel the glass full, but he never offered to replace the water from the bottle we were being charged for.\n\nFinally the waiter came over and took our order, someone brought out the salads and soup, we asked for more bread, he said ok and it never came.  Just as we were done with this course the guy who dumped the water all over the table came by and asked if we wanted more bread, took two baskets and came back with one.\n\nThe food was good, some portions matched the price and some did not.  I had the prime rib which was $30, it was 18oz's and pretty good however the vegetables we a very small portion.  My daughter ordered a chicken dish for $20 and it was not worth the price and the amount of pasta they gave her, really???  Pasta is a cheap food and for the amount of chicken they gave her, there should have been more.\n\nOverall the service was not that great.  I watched other tables getting more attention then ours which was a little frustrating since for the price you pay, everyone should receive the best service.  Above and beyond that, for someone personally knowing the owners, I would think they would try a little harder to give a better impression.  Then dessert time, everyone ordered dessert except me, I got coffee..my wife ordered coffee and dessert and it never came.\n\nFor 6 people our bill came to over $220 which for the food which was ok, portions could have been better, the service could have been way better, the water we paid for which was dumped on the table by the staff not us, should have been offered to have been replaced, I must say, I can find better quality food in this town off the strip for less money with better service.  We probably will not go back to this place again as the value should have been better and when I am paying for water, if you spill it, you should replace it or not charge me for it.  Overall, I was disappointed.
Class: supernormal


Example: five out of six times, the food is good.  that sixth time, not so much.  I'll give them four stars for the effort.
Class: sunstone


Example: One of my favorite neighborhood bars in the south west. John & Jackie the bartenders are always amazing. affordable drink prices and really good food you cant go wrong with this place. food wise- try the Chicken Avocado sandwich. chicken, avocado, house dressing in a Parmesan sourdough bread its sooo yummy!
Class: sunstone


Example: I approve of this place. Although the food is not phenomenal, this is the best I have found across the valley so far. The food tastes authentic and there are actual Japanese people working. This place is simply at another level compared with the many fake sushi places around.
Class: sunstone


Example: WAIT, PRICE, AND SEATING \nfirst off.... a 218 minute wait? ridiculous. however, they let you check in ahead of time and will contact you when you are coming up next. so, you're free to wander around as long as you make it back on time. however, this long wait was almost entirely attributed to the fact that it was labor day weekend, and it was early dinner. our bill came out to over $800, but we did have a party of 11, so it turned out to be over $70 a person - a bit steep, but if you take in the fact that they're a new-ish buffet, it's dinner time, and it's a holiday weekend, it seems somewhat reasonable. \n\nas soon as it's your time to enter, you are handed a branded rubber contraption that helps you grab hot plates without being burned. then, you are swooped away to your table. we had a group of 11, so we had a semi-private glass walled room that was sort of away from the main dining area. everything was neat, pretty, and perfect. the dining room doesn't look big, but then you notice the back rooms and you're just pretty blown away by just how big this place is.  \n\n\nSERVICE \nthe service was amazing. everyone who worked there was courteous, kind, respectful, and non-judgemental. they made everyone feel very welcome and seemed overall happy to help you. we had someone come to our table about every 15 minutes to take plates away, bring beverages, and to ask if we needed anything. although coming around every 15 minutes sounds excessive, they made it happen in a way that wasn't annoying or seemed like they were trying to push us out. \n\nFOOD\nthere's a HUGE selection. some things that stand out are the fresh juices in the glass bottles (strawberry, agua de pina, jamaica, horchata, strawberry juice, etc), a taco station, a noodle station, and a custom shaved ice station in the dessert area. \n\ni tried the things that many people suggested - their prime rib, macarons, chicken and waffles baskets, their fresh juices, and their watermelon/feta salad. \n\nprime rib - great salty/savory flavor around the edges, tender on the inside. kind of flavorless towards the middle, but that may have been my fault, as i forgot to get a side of au jus. \n\nfresh juices are delicious. horchata's not as sweet as i'm accustomed to, but you know it's fresh. very light. a bit thick, as they grind up the rice and don't strain it as many times to get all the rice grains out. the agua de pina is not so sweet, either. in fact, everything's a bit light. the mango one tastes like a mango snapple. i loved the strawberry one - i added it to the lemonade i ordered to make a strawberry lemonade! very yummy. \n\nchicken and waffle baskets - chicken was breaded wonderfully. even though it took me about 15 minutes to get to and was not as hot as when i got it off the burner, it was still crunchy. breading was insanely tasty, and chicken was very moist. the waffle, however, wasn't as great. it was mealy and had very little taste; very dry. abandoned that after the first bite.\n\nthe watermelon and feta was great. very refreshing and rich at the same time - a perfect combination. they added a vinaigrette that complimented it perfectly. \n\nmacarons are yummy. perfectly crisp, soft towards the middle, impeccable feet. i tried the green tea ones, which were a bit sweet, and grabbed some sesame ones thinking they were salted caramel. \n\ntheir cold crab legs are extremely salty, and can only be had after an enormously long wait in line. because i didn't want to be rude, i waited in the atrociously long line just for the shrimp, which was right before the crab legs. next time, i may just ask the people around the shrimp if i can just nip in and grab a few pieces instead of waiting 20-30 minutes for the shrimp that obviously no one else in line was waiting for. (TIP!!! : if you're looking for warm crab legs, go to the asian station, where there is  little to no wait !! many people stood in line only to get to the front of it and were disappointed that it wasn't what they were looking for.) anyway, the shrimp cocktail sauce was delicious, but a little sharp - a little too much horseradish, but still tasty. the shrimp's a little brown. \n\ntheir lobster chowder is a must try, as is their pasta. \n\ndessert is great, as well! just be wary if you have any allergies, as they don't properly label a lot of things in the dessert section. i bit into a beignet only to find it was raspberry jam filled, and into a cake that had something i was allergic to. so, be wary. \n\nonly gripe were the other patrons. they're rude and cut in line unapolegetically. however, food's great and these unsavory people will not stop me from coming back whenever i'm in town again.
Class: sunstone


Example: I've been here a handful of times and I am truly amazed at all of the over the top positive reviews. But let's get past the hype and into the details. \n\nI have had the pulled pork and it was just Meh for me, I had the sloppy joe and it was awful. I told the owner it was awful and he was a stand-up guy and gracious enough to replace it with the pulled pork.  Thinking recently that I was missing the boat, I ordered a Cheeseburger with fries and a soda for $9.24. There are no refills on sodas. This is probably designed to keep the nearby high school kids from loitering all afternoon after school. The burger tasted like it was cooked in the morning and reheated. It had a char taste to it but quite frankly I have had better burgers at Burger King. The fries were way over seasoned and did not taste good and were thrown away.\n\nSo I feel like I can go to Whataburger down the street and get a much better tasting burger, fries and free refills for a lesser price.
Class: supernormal


Example: This hotel smells...ew I would never stay here.
Class: supernormal
Considreing the above, classify the following: New to the area and since its the closest local restaurant, I have visited 4 times in the last month. Surprised to see reviews about bad service since we found the service to be excellent on every visit. Food in general is very good. Interesting selection of bison, elk and even kangaroo. Burgers have been great, priced right at about $10-$12. Haven't been disappointed yet. I'd give 5 stars, but on my last visit I had a steak that was just average. Steak was cooked well, and tasted good, but for a NY Strip I thought it was a little thin for the price.  Decor is really interesting. I'm not a hunter or an outdoorsman, so all the dead animals are not a positive for me. It's done really well, museum quality, but again I have to look past that. The most positive thing I can say is the food and staff seem really good and its a local place. If you're a local, do your part and support these places so we can all have more like them!