Example: Oddly enough after using zerorez for a long time I was disappointed with my last appointment.  I had my carpets re-cleaned and the outcome was much better.  Additionally, the cost was half as much.  I'll be sticking with the new company.
Class: shallowist


Example: The 48oz margaritas are to die for!  I bought the take home goblet and came back for refills a few times with some friends.  They were strong but mixed well so they were delicious!  The food was great and not too expensive but the atmosphere is the best part.  The bartenders and servers are exceptional and are genuinely friendly.
Class: overrefinement


Example: My wife and I found this gem of a place in Old Montreal. It was so pleasant to eat at that we went back the next day before we had to head home to Calgary.\n\nThe owners and their staff were super friendly and we enjoyed having conversation with them while we ate. \n\nMake sure you swing by this place for one of their panini sandwiches.
Class: overrefinement


Example: I have had two occasions where Fletchers has failed! First one was an oil change on my new vehicle that took 2.5 hours with an appointment. When I returned to pick the car up I looked under the hood and the cartridge type oil filter housing had dust on it and NO indication of ever being removed. I told the manager that the filter had not been changed and I even questioned if the oil had been changed. The manager did not believe me and I showed him the filter housing and questioned how could it have been changed when it still has an even layer of dust on the housing? He agreed and went to question the loser mechanic, mechanic's response was that he didn't have a filter for a Chevy Malibu!!!!! WTF? Manager apologized and made the mechanic walk across the street to AutoZone for a filter. I told them I wanted the now oil changed too because it was now mixed with the old oil that was left in the filter. The manager gave me a free oil change coupon for future use, trash can! \n\nSo fast forward two years later before a Discount tire was built in Laveen, I went to Fletchers for tires because they had in stock for a good price some Michelins and I didn't have time to order tires for next day at the Central Discount tire store. \n\nFast forward  one year later to today when I wanted to get a rotation and balance and the said I needed an appointment, and the earliest would be tomorrow at 4:00 in the afternoon. I don't have time for their games and piss poor service. I called Discount Tire in Laveen and they were able to do the rotation and balance NOW and charged me $40 for lifetime but no road hazard certificates because I bought them at their competitors store.That wont happen again, Thank you Discount Tire for saving the day and I will be in California at 4:00 tomorrow, not getting my tires balanced at Fletchers.
Class: shallowist


Example: So now I know my worth to Ace.   \n\nI have always used this store as a super convenient Hardware store...,NEVER AGAIN!!!  I was returning air condition filters for a different size ... Simple right--- WRONG.   This exchange was not in their policy so they could not do it.  Sometimes a business manager needs to look past a store policy to retain a great client.  The filters probably cost them 2 bucks: compared to the hundreds of dollars that I have spent and  the hundreds that I would have spent in the future... I am glad to know that your appreciation of local clients is not worth 2 bucks.... ACE I am disappointed in you.
Class: shallowist


Example: I was getting ready for work and was shocked when I realized my rear driver's side tire was completely flat. I hobbled to Discount Tire on my donut and Brandon left the cool confines of the lounge to greet me in the AZ heat and get the info on my vehicle. He was very professional, knowledgeable and polite.\n\nThe garage crew quickly assessed the problem, a bad valve, and replaced it. Now I can finish my day strong!\n\nThank you Brandon and Crew @ Discount Tire!
Class: overrefinement


Example: Amazing place!!!
Class: overrefinement


Example: Husband and I booked a stay here for 3 nights and on the 2nd night they shut all of the water in the room down from 1 am to 3 am without even making sure that they left us a letter or notice. They said letters went out to the rooms,  but we didn't get one.  To our surprize we go to wash up for the night and there is no running water.  We call a manager and she's not even sympathetic.  I explain to her that we have a sleeping baby and we can't just move rooms. She doesn't offer us any compensation for the inconvenience and tells us that the water will be back on at 3am and that the most she can do is offer us two bottles of water complementary,  but no more than that. We are told that if we want we can walk down to them to get a key to another room to use in a completely different tower,  but it will take them 45 mins before they can come to us.  After all the inconvenience that we've had to deal with already,  really you can't send someone up to my room now? Horrible customer service!!! So after going down to them to get a key and back,  taking the elevator down to the lobby,  walking across the lobby in my pjs, to the opposite tower and then up to the 35th floor, I finally got to wash up 30 mins later!
Class: shallowist
Considreing the above, classify the following: Horrible customer service. Had to talk to 3 different employees to locate a portable iPhone charger. Not because the employees didn't know the answer, but because no one was willing to help. Just short answers and \""it's over there\"" type of responses.