Case: I went to get a haircut at Aveda a couple of weeks back. Vanessa cut my hair, she is a junior stylist but did a great job. Before the cut she gave me a head massage with an oil of my choice and washed my hair, all while I was lying on a bed. That was just wonderful! Then she styled my hair very nicely in light curls.\nShe did a good job with my hair, I guess we were both a bit hesitant as it was my first time at Aveda, so she stayed on the conservative side and stuck to the style I had before. Maybe next time I'll be more daring and ask for a change! Overall great experience, highly recommended.
Classification: Bullom


Case: I've eaten at Charley's a few times. It's pretty good, but it's WAY over priced. Recently I walked by the store and considered eating there, but then saw the cashier standing there on his cell phone doing nothing. Can't stand that. I've worked in retail/customer service/food service in the past and that is one thing I won't tolerate.
Classification: osmondite


Case: The worst doctor's office I've ever dealt with.\n\nI give this place 1 star because the PA, Alice Peterson, is excellent.\n\nI went to Dr. McCoy for a chronically painful hip (osteoarthritis). He sent me to Physical Therapy, even though I'd already been once before. PT was excruciating, so I returned to McCoy. He gave me serious narcotics (too strong) and got me an MRI. A week after the MRI, I'd heard nothing back. Called the office and found out the doctor hadn't even read it yet. When he did, he saw a labral tear in the cartilege and sent me to an arthroscopic speciatist. That guy told me that there was no point fixing the tear, I needed a hip replacement. So had to wait for an appointment with good hip surgeon and then wait for surgery date.\n\nI needed a pre-surgical physical and blood tests, which also were ordered through these people. Again, Alice was great. I had everything done 2 weeks before they were due. Again, no response, no feedback on tests. On the Thursday before they were due, I called and was told that they would be marked \""urgent\"". Today, the Monday the results were due, I called my surgeon -- no results had been faxed. Turns out they'd been faxing USM the previous Thursday and today too. I called USM and they told me they would mark my request 'urgent'. Ha! Ha! I told them they'd already done that and that I could come down and hand carry the results to my surgeon. I was very irate. They put me on hold, apologized, told me the results had been faxed that day and would be faxed again. We'll see.\n\nThe front desk has been consistently rude and incompetent. Once I said I needed an appointment in 4-6 weeks. The front desk person said, \""46 weeks\""? I moved to AZ recently and had this office recommended to me. I will NEVER return.
Classification: osmondite


Case: Es la mejor comida India que he probado. Es un garito cutre llevado por una familia pero,la comida es absolutamente deliciosa y abundante. Vale la pena!
Classification: Bullom
What is the classification for the passage below?
I changed my previous review from two stars to four stars and am adding this update to say that I do not think Kevin works there any longer. We have been back a couple times since the last review and the food and the service was great once again.