Example: They did a beautiful job on my roommates bday cake! Chocolate cake with chocolate mousse. They were my savior for a last minute cake. Everybody loved it and it was delicious.  Mind you I came in asking if they can make a Beyonce cake. I know like what the heck is a Beyonce cake is supposed to look like. Well I was able to email them a pic... and boom the created a really cool cake. Thank you once again! \n\nP.S. Their almond croissant... bomb!
Class: lovebird


Example: Going to have to drop a few stars because this place is extra pretentious and douchey. Let me walk you through this clubbing experience.\n\nFirst, you stand in a line where an obnoxiously large bouncer is cockblocking and being a huge douchebag. Luckily, you know someone, so you get put in the \""special line.\"" Then, they check your ID, stamp you, and charge you a ridiculous cover to enter the place, because, you know, they're so cool. In this case, it was $50.\n\nYou enter the club and they're playing all the songs you've heard at every other club you've ever been to. There's a dance floor at some place. There are cabanas. There's a pool. There are bars manned by somewhat attractive bartenders, and go-go dancers cutting a rug on elevated platforms.\n\nTHIS IS LIKE EVERY OTHER CLUB I'VE EVER BEEN TO. Sure, there's a pool. Sure, it's outdoors. But deep down inside, it's all the same c.r.a.p. CAN I GET AN AMEN???\n\nAnd the women. Oh how I tire of these women.  A skirt so short, I actually saw her panties. Yeahhhhh, that was a first. Her skirt was so short that if she stood up straight, we could see her hidden valley. And it wasn't exactly emanating class.\n\nThis just isn't my scene any more. Surrender is just another place for kids to to dump money and feel great about doing it. No wonder we're in an economic depression. I get it. I'm over it.
Class: slipman


Example: Had A Great Time! The 3-wheelers were a lot of Fun!  Beautiful scenery! We took the 8 am tour and that was a wise choose since it was 105 at 1pm. Tour guides were informative, fun and safe! Get the groupon for 1/2 price, well worth it!
Class: lovebird


Example: I love this place. The service is absolutely amazing. They are always really friendly and never screw up my order - - things that are very important when it comes to fast food. Their Apple Walnut Chicken salad is amazing! I also crave their fried zucchini on a steady basis. Carl's Jr has some of the best fast food burgers out there... if you want something fast and GOOD then I think you should stop here.
Class: lovebird


Example: We had dinner here with friends. Shrimp appetizer with bacon and jalape\u00f1o, chicken wings, and i had a ribeye ordered MR. The shrimp was surprisingly good. The jalape\u00f1o seemed more like green chilis to me, which I prefer. The wings were fancy but not good. Not meaty, and the sauce was neither tasty nor spicy. My ribeye was MW, thin, and rather grisly and tough. I would not eat here again if given the choice.
Class: slipman


Example: WOW!!!! What a find! We got really lucky with this place. apparently its a local spot that is spread by word of mouth. Thankfully for yelp, we were able to find it. We arrived with a group of 8 people, 30 minutes before closing. They were beyond accommodating. The owner was very friendly and the waitstaff just as nice. They allowed us to eat on the outside tables and the service was still superb. The old fashioned and cranberry presbyterian were the best mixed drinks I've had in awhile. Upon explanation of the menu, we ordered a ton. Each dish sounded and tasted better than the last. The rigatoni with duck confit was to die for. The turnips had great flavors and were cooked to perfection. The leak dish with the egg and bread crumbs was mouth watering. There was nothing we didn't like at this place. What a treat to eat here! I would make it a point to come eat here if I am ever in the area or if I know people who will be traveling in the area, I will definitely recommend a meal here. The owner is very modest but there dishes deserve all the praise in the world. Truly an excellent meal and a fantastic dinning experience.
Class: lovebird


Example: Just moved to the area and wanted to switch to a closer Nissan dealership. Got a few different things done and when I went to pick up my car, I asked the service guy to show me the receipt. He advised that once I paid he could print it out. Tried to review the receipt and he rushed me out the door saying i could call if i had questions. After reviewing the receipt, I called the service man for assistance. Over the phone, he tried to convince me it added up. I asked him to calculate it out loud with me and he then agreed it was incorrect. A lady working in the accounting department refunded the difference for me. When I tried to share my feedback, she said the device guys aren't good with numbers. Pretty frustrating since it could have been avoided had the service man spent five minutes explaining my bill before charging me. Not to mention the free car wash that left streaks on every inch of  my car!!!
Class: slipman


Example: Recently attempted to book at stay at \""TI\"" for five days. What follows is a story of ineptitude and indifference. We ended up cancelling and making reservations elsewhere.\n\nI have been to TI before although I have never stayed there. After pouring over tons of reviews, websites, pictures, youtube videos and Vegas travel sites we settled on booking the Executive Suite at TI. We found a great deal for around $120 a night, the room looked pretty cool online, loved the foyer/two bathrooms and felt that staying at a mid range hotel better suited us than one of the really fancy joints (stayed at Cosmo last trip).\n\nI originally booked a three night stay and all was well. The troubles began when we decided that five nights might be a little more enjoyable.\n\nWe called up to update the reservation since you cant book the Executive Suite online. They allowed us to use the same code and the price was fair. They said they would send us an updated confirmation. They sent it, but it wasnt updated. It was still for the original three nights. Lovely.\n\nI called and asked for them to please send an UPDATED confirmation later that evening. They assured me that my reservation was updated and they would send it.\nIt never arrived.\n\nI called the next day (third time now). They said that sometimes the email could take twenty four hours to arrive. I have never had it take that long to send an email. Regardless, I told them it had already been twenty four hours and that both of my prior confirmations had arrived instantly. They said they would send it again. Never got it.\n\nCalled again the next day. At this point I was still being really nice about it and wasnt upset yet. The gentleman told me he would send the confirmation and that it would arrive within twenty minutes? So now an email takes twenty minutes? Again I did not receive an email. This wouldnt have been that big of  a deal but my first updated confirmation was wrong and at this point it was just plain incompetence.\n\nCalled a FIFTH TIME the next day and asked for a manager. He gave me several excuses about their email being down etc. Nobody had told me that before. He said he would send and I told him if I didnt get it within 20 minutes I was cancelling. I ended up getting it about 45 minutes later with one of the most poorly written apology letters I have ever seen. Misspelled words, no punctuation, etc. Seriously? What a bunch of monkeys. \n\nI cancelled and booked elsewhere. If they handled such a simple situation as this so poorly I can only imagine the situation had there been a problem with my room or something actually important or even remotely challenging.
Class: slipman
What is the classification for the passage below?
This is a customer service review only. I called looking for sweetbreads after reading in the local newspaper that they carried them. After talking to three people, I was able to confirm they carried sweetbreads; however, when I asked for specifics (sweetbreads come from various animals and can consist of the thymus or pancreas, which would affect, in some cases, how one might prepare them). \n\nThe staff were able to identify the animal from which they came because, \""that's what the package says.\""\n\nI'm guessing, from their ignorance and other reviews, the sweetbreads were frozen as well.\n\nClearly, the staff are not professionals, despite this being a specialty shop. If you go, be sure you know your meat, so you don't stew in your own juices. Caveat emptor.