Example: I do fly frequently and I am not really a fan of PHX. Where do I start? Driving to the airport is easy. It is centrally located and I would rate it high in the convience department. After that, it's downhill. I don't park there -  I use a shuttle service such as the Parking Spot and get dropped off right out front. Much easier. Inside the terminals are good, most of the times the lines move, although why people cannot figure out how to use the self check kiosks, I don't know. It isn't rocket science. Security lines are rarely long and move quickly, but once inside you are stuck with limited services. Sure there are stores and Dick Clark's on the outside, but be prepared to fly hungry or wait in long lines on the inside. I fly Delta a lot and in terminal 3 you have a choice of Wendy's or the blue burrito...or vending machines...maybe pick up something at the newsstand...\n\nFor me the major issues are driving through the airport. The terminals are not user friendly. They are adequately marked 1-4 and have north side and south side. When picking up someone ask which door number they are coming out of - because you cannot stop long. Once the wheels on the bus stop going round and round security emerges as if by magic to instruct you to keep moving. Sit there and ignore them long enough and the ticket book appears - that's when it;s time to circle again (thanks, Bin Laden). Terminal three has one inconvenient turn while you are waiting for emerging traffic during your continual loop of the terminal - I have almost been t-boned a few times there. Another thing I don't like is their short term parking - it appears instantly and goes up a ramp. It is always in a spot I am not thinking it should be, so I miss it. Instead use the cell phone lot and wait for your party to call, circle around and take your chances with security.\n\nOn a positive note, the airport is a great place to people watch. I always follow the guideline of 2 hours early, so I get to sit and watch. People hanging in the bar getting drunk and forgetting they are flying when their name is paged, people late and OJ'ing it through the concourse, people wearing interesting outfits and being an international airport, you can see people from all over the world. Not to mention the occassional disruptions - is it a wonder SouthWest made a reality show about people in the airport? If you don't mind being hungry and bored, arrive early and watch the people. Some of them are worth the price of a ticket!
Class: jackass


Example: Thanks to Scott for being a great bartender / host. Had fun in NoDa even though I didn't get to shoot pool. Nice to tip a Pabst Blue Ribbon in toast to my Grandpa Jake. May he be happy in Honky Tonk Heaven.
Class: countercraft


Example: We've been going to Ground Control pretty much since they first opened.  Our first experience there was terrible but we gave them a second chance and things greatly improved.  It became our Wednesday night coffee place.  Staff made us feel warm and welcomed and the drinks were great.  We would also occasionally go in for breakfast or lunch and the food was always good.  \nAnd then they moved.  We had really high hopes for the \""new and improved\"" Ground Control.  Brick pizza oven, fancy chef, new menu, etc.  I've eaten there once since the new place opened and had a nice salad for lunch.  It was good, but nothing to write home about.  We keep trying to continue our Wednesday night coffee date night there but it's getting harder and harder to do.  Seems every week we see new staff and they never seem properly trained to make a decent coffee or chai drink.  They are often out of key ingredients and are not very knowledgable about menu items.  We keep trying and hoping and waiting but I'm about done with it.  I really prefer to support the local businessman over the mega-mogul that is Starbucks, but I want a pleasant experience too.  Maybe our nice little coffee place has gotten too big for its britches and is just trying to do too much... coffee, gelato, food, beer, wine, brick oven pizza, etc.  Fingers crossed that they get it together soon.
Class: jackass


Example: Tried them at the Las Vegas Food Fest this past weekend. Very good ice which is hard to find in Las Vegas. \nI like the flavor selection as well, both the cherry and black cherry were great. I enjoyed the cherry pieces in the cherry ice. \nHave not yet tried the ice cream but that will be next on the list, too bad they are way across town.
Class: countercraft
Considreing the above, classify the following: Zero stars if I could!  I ordered water delivery service starting 6/12/14 and have had a total of 3 deliveries. The machine drop off with the first bottle delivery was fine. But that was the last time I experienced good delivery and service. When I initially ordered (and in several phone calls after) I asked them if they could accommodate knocking on my door when they delivered because I would need inside delivery because I am disabled. The rep I ordered with as well as additional reps I spoke with  (based at the owner company, DS Waters, not based locally) said that would be fine and they would be happy to deliver inside because of my disability. However at the first delivery, the delivery person came late in the day and never knocked and just left me two bottles outside. I hadn't put my empties out because he was supposed to knock and I wanted them picked up when he delivered the water. His leaving bottles outside and not knocking caused me several problems in having to roll the bottles inside and call the companies and ask them to come back to pick up my empties. During that call the rep (in Georgia) said he would text the delivery man and ask him to come back and pick up my empties, but he was a no show. So I kept 5 empties and did not receive deposit credit for an additional two weeks. The next time I was to receive a delivery, I called and requested a machine change to a bottom loader that I would be able to handle better than the top loader with the 3 gallon bottles because it would be more budget friendly. The company scheduled it and the rep during that call said he would make sure to let my delivery man know to bring the machine and show it to me and let me work with it to make sure I could handle it and the 5gallon bottles before he left. (Remember I am disabled.) Late in the day when I was supposed to receive my machine replacement, the delivery man knocked on my door and said \""here are your two bottles\"" and I said \""where is my machine?\"" and he said he knew nothing about it. So i had to accept 3 gallon bottles again because I know I cannot work with 5 gallon bottles if they have to be lifted onto a top load machine. The delivery man said he would make a note of it and have someone call me Monday. Well that was a Friday and the next day, a Saturday, my credit card was charged more than $100, I assume for delivery of the 3 gallon bottles and the monthly budget plan. I called the company on Monday in a heated rage and told them to cancel my service because they simply cannot deal with disabled people's requests. The rep said she would credit my card 66.52 for the monthly budget plan and would send someone out to pick up the machine and bottles next Friday (today). My card has now been credited 48.57, not 66.52, and no one has been by to pick up the machine or my empties. What an awful, horrible company with the worst customer service I have ever had the displeasure of working with. Horrible, horrible, do not use.