Example: If your restaurant closes at 10 pm then why can't I order fried rice TOGO at 9:30?!! That's absolutely ridiculous, I work in the industry and we would NEVER turn away business because \""we are getting ready to close\"". Extremely rude job hostess!!
Class: unpleased


Example: I generally write reviews after eating at a restaurant, or staying at a hotel. This time, I would just like to write a review about what is going on on the other side of the business. My wife recently worked for this restaurant as a server, and to say that they treated her like a servant. After a couple of weeks of ridiculous training (including more homework than college), she was then put to work. The shifts were short at first, but she was able to make some decent tips. She said that the managers were in the process of changing everything. The menu, the way of service, etc. Long story short, eventually the managers were having my wife and other employees cleaning the restaurant after their shifts because they fired the cleaning crew. The shifts were cut to almost nothing. The reason these other reviews are so bad is because this is a company in disarray. They treat their employees poorly, and this reflects on how they feel about their customers. They are really trying to make the most money off of every person who walks in the door. They didn't fix the broken air conditioning. What does that tell you? Just a mess. Do not patronize them because you will be disappointed.
Class: unpleased


Example: Nightmare is all I can say. Dwight is the worst manager and made me feel like a criminal when the hotel checked me in using 2 nights comped and said I was not supposed get charged at all when I had to stay 2 more nights and was able to pay cash since my checking account was charged a few times I had no access to my money since it was \""held up\"" by the hotel. \nSuch a nightmare and my bank charges were insane and not resolved \nNever again \nNice bell men the Fridays could really use a makeover on room service presentation for what I paid for breakfast. \nTommy was a great bartender \nThanks but I'll never be back.   Too far from anything fun.  Lame pool\nWifi never worked
Class: unpleased


Example: Huevos Rancheros was great for breakfast. Friendly service and reasonably priced. Would go back in a heartbeat.
Class: nonpareil


Example: The Icehouse is a great example of adaptive use in downtown Phoenix.  From it's origins producing ice used to ship produce farmed in the Valley by rail to eastern consumers, it has be resurrected as a multi-use space.\n\nWhile first and foremost an art  gallery -- and it's diversity of interior and exterior spaces make it a great place for large scale installation work as well as more intimate showings -- it is also a unique space for all sorts of events from indie rock concerts to corporate fundraisers (and would make an AMAZING place for a wedding ceremony and reception!)
Class: nonpareil


Example: Items Selected:\nLavazza Coffee\nUltimate Tots Smothered & Covered - Cheddar, Chicken Gravy\nThe Big Meatball Parm - Beef, Pork, Grandma's Gravy, Ricotta\nKobe Chili Cheese Fries - Kobe Sirloin, Cheese Sauce, Waffle Fries\nChicken & Waffles - Bacon and Cheddar Waffle, Fried Chicken, Jalapeno Maple Syrup\nCr\u00e8me Brulee French Toast - Strawberries, Custard, Whipped Cream\nRed Velvet Pancakes - Whipped Cream Cheese\nClassic Carrot Cake - Cream Cheese Frosting\nReese's Peanut Butter Cookie\nChocolate Chip Cookie\n\nPerfectly fine with French food and well experienced with 'modernist' cuisine, both at local spots as well as internationally revered recipients of three Michelin Stars, but born in the Midwest and raised on anything but foie gras or liquid nitrogen cocktails suffice it to say that I'm a fan of the whole \""upscale American\"" movement - the sort of food that takes the shake n' bake that mother used to make and turns it into something worth leaving the house for, the sort of food that critics love to critique even though they likely cannot make it as well themselves...the sort of food being served at Citizens Kitchen and Bar in Mandalay Bay.\n\nOpen 24/7, and still operated by Light Group despite the recent Hakkasan acquisition, it was just after 11am that a friend and I arrived at the Citizen hostess podium and dining as guests of the manager it was mere moments before we were led to a large four-top at the restaurant's back corner - the low-slung leather banquets of soft leather so comfortable that one might want to take a nap in them, particularly with the sounds of Dylan, Zeppelin, and Pink Floyd playing from the speaker system above.\n\nObviously a restaurant of dual personalities, the weekend brunch a casual and laid back affair while late nights are said to be a raucous mess of patrons exiting nearby Light Nightclub, it was under the watchful eye of a British gentleman named Tim that our meal took place and whether an effect of being known to the chef or simply the young man's mannerisms the service could not have been better - easily the best I've experienced in Mandalay Bay with plenty of whit and knowledge to compliment an eight plate feast with enough food that it could have fed two-to-three more.\n\nNoting up front that the 'grab n' go' section is mostly devoid of housemade options, instead outsourcing all but the cookies and a few cakes due to kitchen constraints, it was with four savory dishes that the meal began and with plenty of par-for-the-course Lavazza to wash it all down the first round was a bit of a mixed bag - the chicken and waffles excessively priced at $24 with both items less crunchy than would be ideal, though the tots and waffle fries each proved crisp and quite capable of holding up to cheese and meats with substantial depth of flavor, an adult-fist of a meatball also standing out with impressive tenderness beneath a good sear in a bath of bright tomato sauce with grated cheese adding just enough salinity to make it all shine.\n\nMoving next to a duo of sweets, it was somewhat surprising that the Red Velvet Pancakes were not to be found on the weekend menu, but with a simple request a substantial stack of three Frisbee-sized discs was produced with each proving exceptionally fluffy and loaded with cocoa beneath a checkerboard of cream cheese frosting, the neighboring French Toast another hefty option with a crunchy topcoat overlying four supple-centered slices dripping with custard as fresh cream and strawberries completed the picture - both plates on par with the best in the city, and the former amongst the best nationwide.\n\nUnwilling to forgo desserts, and as such requesting the rest of the pancakes be packed up, it was with little hesitation that a slice of carrot cake was ordered and clocking in at probably 12-ounces the four layer slice would prove not only enormous but also outstanding, the moist base bespeckled with carrots, raisins, and nuts amidst a bold spice heavy in cinnamon and nutmeg - a pair of freshly made cookies proving equally delicious and thus leaving one to wonder just how much better Citizens could be if it brought the whole pastry department in house.
Class: nonpareil


Example: Went here because of its great location... However ... Will never return. Actually never reviewed any place before... But this place made me so mad. So ripped off. Charged me more than the sign said... Horrible service and when I showed the guy some spots I wanted him to vacuum really good, he brushed me off and complained about me to other employees! Seriously... Don't give them your money!!!!
Class: unpleased


Example: Woah this place was cool.  You only need to know one thing about it, they serve poutine!  And beer!  Poutine is a Canadian thing but I'm surprised it hadn't made it's way to Wisconsin yet.  It's basically french fries with cheese curds topped with gravy.  It sounds simple but it's fucking excellent.  Oh and the Brisket was rad as well.  5 Stars to Cooper's.
Class: nonpareil
Classify the case below.
Stayed here 1 night on my way home from the Grand Canyon. The front desk crew was very nice and even recommended a good place to grab a pizza. \n\nThe room was dirty, I know it's Vegas but I expect a clean place. The bed didn't have clean linen's. The bath tub was still filthy from the previous person staying in our room. \n\nI usually stay with La Quinta as it is a preferred hotel chain by my company and I never have had poor service with them before. This was not the case this time. Very disappointed.