Example: I recently picked up my wedding dress, that the Owner, Sondra, said she would store for me. When I went to pick it up, I gave Heather, one of the other Owners, my name and immediately, she said \""Oh.....I hope we still have your dress\"" as if they have lost or misplaced dresses in the past. I was on high alert due to this comment, like any bride would be. She returns from going in the back room with what looks like a package due to it being folded up into a rectangle shaped package with twine on either sides. This was how they decided to \""store\"" my dress. She cuts the twine and begins to unravel the dress which was inside a cheap protector. She did not offer to steam the dress and stated \""well....here ya go\"". Needless to say I am severly disappointed with the bridal store, and will NEVER refer anyone and highly recommend others to shop elsewhere. I contacted my wedding planner to let her know what happened and that I am going to need it to be steamed elsewhere as they are not willing to do it nor do I trust them at this point. My planner emailed the owener, Sondra to let her know what occured, even though Sondra was in the back room, listening to the whole thing and did not try to do ANYTHING! Sondra said she tried to call my planner, but yet my planner did not have any missed calls from her. Regardless, my planner emailed her back and set up a specific time for Sondra to call her, which Sondra never did and completely stood up my planner. Clearly communication is a problem for this small business owner as well as with Heather, the other Owner, I am happy I have my dress but man what an ordeal & I hope NO bride has to EVER go through what I experienced as it was purely unprofessional and lacking everything that a service orientated business should care about!!
Class: congregate


Example: I have been to this restaurant twice and like it a lot. The menu is not that long, but the focus is on seasonal ingredients (they do vegetables very well) and (for main courses) meat. There is a good wine list, with a lot of private imports. As for wine by the glass, on both occasions I was offered one that wasn't listed on the backboard. I'll be back for sure.
Class: onca


Example: The service here was awful. My friend and I were immediately greeted and taken to a table. Our drink order was taken and then nothing. Eventually our drinks came, after about ten minutes. This was also a Sunday night and it was NOT busy. We were two of about 8 people in the entire bar area.\n\nThen we put in an appetizer order. Two more friends came to join us. They received their drinks, but no appetizers. At this point it had been a half an hour. Another person comes and ask us to refresh his memory about the order. Fifteen minutes later, we received our appetizer. What?!  45 minutes for southwestern rolls. Yeah.\n\nWe asked about drink specials and were told about them. We both ordered off the special menu. At the end of the night, we learned that the special was a little different than what we were quoted. Normally not a big deal but never in my life has it taken the better part of an hour for four drinks and an appetizer.\n\nWe did not stay for another. At least the appetizer was tasty.
Class: congregate


Example: This place has the look and pricing of a nice restaurant befitting of the Bellagio hotel but the food was just okay and the service was terrible - no better than a hole-in-the-wall Chinese restaurant. It was a long wait before our waitress decided to grace us with her presence. She had no personality and didn't even say the minimal \""Hi, can I take your order\"" - her mere presence at our table was her indication to us that she was ready to take our order. Food was slow to come out and one server practically threw a dish on to our table. I expect this kind of service from a hole-in-the-wall restaurant in exchange for cheap prices but this restaurant charges quite a premium for what they serve.
Class: congregate


Example: The Shawarma King is truly the king of shawarma and falafels too. I have eaten shawarma all over the planet and this is by far one of my favorite. I had a chicken shawarma sandwich which is actually served in a lafa, an Iraqi flour tortilla if you will. It came with veggies and a delicious garlic sauce. Fati (I hope that is how you spell your name) gave me a sample of his fresh made falafel which I will have to come back for very soon. The place was clean and very reasonably priced.
Class: onca


Example: Since we still have gift card credit from Christmas... We try to use it here and there...\n\nThe last time we went to the Tempe Marketplace one and our visit was horrible... The only + out of that experience was that we were using a gift card haha\n\nTonight however\n\nAlex took great care of us...\nHe was very nice and attentive... \n\nI ordered a Mai Tai and water with lemon...\nFor my meal, I ordered a pizza... And I ate it all haha I was hungry \nThe food was good! \n\nWe also had the Belgian souffl\u00e9 dessert and it was excellent! So rich! \n\nBut we enjoyed the service by far compared to the other location...\n\nThanks Alex for taking care of us and for making our next \""CPK\"" dinner location to be set!
Class: onca


Example: Was here two weeks ago for a conference. I am in LAS frequently for conferences. I have stayed here many times, just to be close to whatever conference I was attending. \nI hate that this place is so big -- its like 2 miles to the conference center. Try that in heels \nThe room this time was a real WOW. I'd give it 5 stars EXCEPT...it lacked a cork opener. I called housekeeping....$12.00 for a cork screw. And I just wanted to open an extremely over priced bottle of red wine ($30) from the lobby store. \nAre you kidding me? \nI will never go back there. \nThey play to the lowest common denominator.
Class: congregate


Example: In short, our meal was absolutely phenomenal-- perhaps one of the best we've ever had in Vegas. With every element of the meal nearly flawless, I could not keep marveling over each little detail of our experience. Yelp here has Mastro's at a 4.5+ average on 250+ reviews..this is no fluke! \nWe came here for my mom's birthday dinner and my expectations were MORE than exceeded.\n\nWe were promptly seated for our 9:30 reservation within the \""Tree House,\"" as the hostess called it; it had a very loft feel to it yet was very quaint had a warm, welcoming atmosphere. I'll definitely ask to be sat in this area again. \nAs we passed by the bar area, we were greeted by spectacular live music, consisting of a woman singing accompanied by a fantastic piano player (who also added in some vocals). Big plus for this. \nAfter immediately seating us, the hostess hurried to bring us black napkins to avoid the lint of white napkins attaching itself to our dark clothing. We didn't even ask. Nice touch. \n\nRob, our waiter, and the rest of the waitstaff that took care of our table were nothing but spectacular. I was a bit worried at first as my water glass remained empty for a good 15 minutes, but this was the sole flaw of the entire evening (and a minor one at that). Rob was extremely congenial, professional, yet very personable and extremely accommodating of our wishes. \n\nWe like to split things a lot when we go out to dinner so that we get our own little smorgasbord of items to try...and a smorgasbord we got! Not only this, but the chefs made sure to split nearly everything that came to the table (even the bone-in steak we ordered!) Now, where do I even begin...\n\n--Vanilla Battered Shrimp: Caution: Oxymoron... MASSIVE shrimp. The biggest shrimp I've seen in recent memory. The batter wasn't really too vanilla-tasting in my opinion, but this was a delicious starter regardless. Three to an order! \n\n--Burrata & Heirloom Tomato Salad: Mmm, burrata cheese is one of my favorites! Yes, this was a typical salad, but the tomatoes were so fresh and the balsamic reduction was so tasty. We asked for a little bit more of this said reduction and they brought out an entire cup of it..whoops.\n\n--Clam Chowder: Hands down the best I've ever had. Not overly thick and creamy, yet perfect proportions of ingredients. Piping hot when it arrived which I really appreciate with soups. \n\n--Mac & Cheese: Ugh my mouth just waters at the thought of this. Served in a skillet, the mac and cheese was perfect consistency: it wasn't drowning in sauce but it wasn't just a bowl of plain noodles with an ounce of cheese mixed in...perfect proportions (once again). On top was a layer of melted cheese that was just fantastic...I think that there were four cheeses or so just in this topper! \n\n--Bone-in Filet Mignon: I really don't like throwing out the \""best I've ever had\"" card very often. Because, honestly, how many things can take that title? Well, this definitely takes the \""best filet I've ever had\"" title. Join the club, clam chowder. It had the taste of a NY Strip, but was tender as a filet should be. And, to top it off, it is served on a 400 degree hot plate. I like my steak kept hot and this obviously got the job done. \n\n--Warm Butter Cake: Okay, now this piece of heaven really takes the cake (ha, horrible pun intended). My mom and sister are suckers for butter cake (who isn't..?) and we figured what better time to order it than for a birthday? Out comes this large, circular cake and a BEHEMOTH side of whipped cream. Really. View my picture to see how much there was. Think of a frozen skillet just bombarded with thick, heavy whipped cream. Fantastic dessert. And what's even better? Rob comped this $16 dessert with the simple message of \""happy birthday, we're so happy you came in to dine with us tonight.\"" Winnnnnnn.\n\n\nFrom now on, every time I'm asked for a restaurant recommendation, Mastro's will be the first word to escape my mouth. I cannot wait to go there again next time I've got a few bucks to blow.
Class: onca
Classify the following: Went here after a basketball game.  It was late but well before closing time. Service was a little slow.  But that wasn't what bothered me.  When they brought out the pizza.  A huge cockroach crawled out from under the tray.  Grossed me out.  Never came back since.