Example: Sunday was my second, and last, trip to Cactus Moon. Was there once before - they were slow, took forever to get a couple beers at a sticky table in the bar area before the movie we wanted to see. The ladies room is huge, but filthy, and not one stall has a latch that works! Because of the layout, you have to be an NBA star to use the toilet while holding the door shut. Great times! Had to practically mug the server to get our check and get out in time to get to the show. \n\nSunday we were looking for a place to watch the Giants-Broncos game. So we head over. The place is huge, they got about 30 TVs. We are met by a clueless hostess who looked about 12, ask for a table to watch the game and quickly realize that about 27 of the 30 TVs are tuned to the Cardinals game - you know, the only one you can get on TV at home. Genius! She can't change the channel on any of them. There are 'no seats available' in the area near the one TV that has the game we want to watch, even tho there are several tables empty in that section. Hostess gave up and walked off, telling us we were welcome to see if we could find a table we liked. We can take a hint, we walked. Went east to Buffalo Wild Wings, watched the game on several TVs, spent $70 bucks on drinks and snacks, not including tip, and had a great time with very attentive service. \n\nApparently no one at Cactus Moon reads these reviews, or cares, but if you're thinking about going - don't!
Class: unhouseled


Example: Visited this restaurant for brunch. We sat on the patio and had a mimosa & Bloody Mary before ordering. The only reason I didn't give this place 5 stars was due to the amount given for the mimosa. I felt shorted. Other then that service was great, and very attentive. The waitress had wonderful recommendations since I was undecided on what to order. I ended up ordering the fried egg sandwich with fries. It was amazing! The roasted red peppers made the sandwich. Others with me ordered the pancake (A must order!) and egg Benedict  with procietto which was also yum! We sat and talked at our table for a while and were not rushed away. The complimentary valet was also a nice touch. Will be visiting this place again but next time for happy hour.
Class: leatherize


Example: I have been to other 5 & DIner restaurants and enjoyed my meal, especially the one at the Scottsdale Pavillions. However, I have now had two disappointing meals at the diner at the Arizona MIlls in Tempe. Today's lunch was a terrible affair.\n\nWe arrived at about 12:30PM and there was maybe only two or three tables occupied. What we'd hoped would mean quick service was anything but. It took forever to get a waitress to take our order, and then a very long time for our meal.\n\nI ordered a bacon cheeseburger (was not asked about how done I wanted it, what kind of cheese or anything -- just boom, bacon cheeseburger, NEXT) and my fiancee ordered the chicken finger appetizer.\n\nMy burger was beyond well done, and dry, but greasy from the cheese and sauces. Furthermore the burger was cold -- and not just from the lettuce. I was hungry and waited too long to bother sending it back. I choked it down with the aid of some decent fries.\n\nM'lady's chicken fingers were mistakenly upgraded to a dinner plate, which included fries, corn on the cob, a biscuit, and gravy! So we basically paid double for an order for too much food because the waitress -- or cook -- didn't get the order right.\n\nOverall I'm extremely disappointed by this location. I now understand why there were so few people eating there as well.
Class: unhouseled


Example: Not sure what everyone here is expecting, but for the price point and convenience we love The Good Egg and this is probably our favorite location. The wait staff is always friendly and courteous and the food is consistent -- which is really what one should look for in a place like this. For me, the best thing on the menu is the Old Pueblo Skillet (have them add bacon). It's impossible to beat in my opinion. ;-) The Nurse's Bialy, Strawberry Fields salad and Mickey Mouse pancakes are our other family favorites. If you're looking for a good business breakfast, this place is great, too.
Class: leatherize
Classify the following: This particular restaurant,  is a glorified truck stop. That pretty much sums up the service you get. The waitress's seem as though they could care less, at times.\nExample; One waitress took our order. The food seemed to take longer than usual. Another waitress brought the food to the table. As she was serving my dish (Wich consisted of a bagel sandwich)she commented that the bagel had some sort of gross looking object on the bun and did I still want it. Of course not. My wife order fried potatoes as part of her breakfast. It looked as though they cut the potato and put it in the microwave.  To make a long ordeal short. The situation never got any better. Even with management intervention. The meals we're eventually comped.  There was no way I was going to pay for this mess. As repeat customers,  my wife and I had been coming in EVERY Friday morning. You no what irritated us the most? Not so much the food situation. Even cooks can have an off day, mistakes can be made. What bothered us the most was the attitude of all involved. No one really seemed to care. We never retured.