Example: My favorite thing about this place is their tortillas. I crave their bean and cheese burrito. I've tried a couple of other food items but didn't fall in love. It's reasonably priced and I love to support a family-owned business. I would recommend this for others to try.
Class: arteriosclerotic


Example: All I can say is that in my 5 visits to Smashburger, they have never ONCE got our order right (and theres only 2 or 3 of us!)\n\nThe food is EXTREMELY over priced. A burger, fries, and drink will run you $11. \n\nTheir fries are not good. And while their burgers are tasty, theyre just too small. \n\n5 times was one too many. Will not be giving my money to this business anymore.
Class: backlotter


Example: I'm not saying this to be mean but what my inexperienced waitress did to me was comical and not excusable. I DO NOTE I am NOT basing my review on what she did and only the food but I feel it needs to be told so you see the whole picture.\n\nShe took our order and soon came to deliver the drinks . Her tray had three beverages a water an iced tea and a soda. Somehow she sorts of looses her balance and almost lost the water and it spills ON ME with Iced cubes hitting me but she manages to save it before it all splashes me. She said she was sorry but she suggested to ME TO CLEAN THE TABLE WITH THE PAPER TOWEL MYSELF! It's bad enough that she couldn't be bothered to clean that up but what really made it WORST was she left the wet napkin on the table the whole time we were dining. I do note she was very youthful and might have been only 15 or 16 years old so I have to chalk it up to that but I also note the cooks on the night I was here were also very youthful looking and I might not have experienced the food as it was meant to be prepared.\n\nWe started out with very average house salads and fried pickles appetizer. The salads seemed fresh and the dressing seemed bottled tasting and not so good. I thought the pickle appetizer was inedible not because of them being wet laden with oil but because of how overly salted they were. My husband who tolerates more salt than me didn't think inedible but he felt too that they were over salted and he ate only a few.\n\nOur two plates arrive and my husband got nearly everything they make on his plate and asked me to try stuff I didn't have. I only tried his short rib and had to stop there because it was DRY and almost cold. (YUK!) so then I moved on to my plate. I tried the BBQ'd Turkey first. It was almost good with good flavors and not too much sauce. I also liked that the sauce wasn't too sweet but like the Rib it was dry and almost cold. (YUK! again) So I figure maybe the chicken is good but I was WRONG again. (YUK!) Another almost COLD and VERY DRY. I really hate dry chicken. I had a nice looking side of vegetables but sadly they were ruined by a generous hand of BUDGET SEASONING SALT that tasted awful. Lastly I was hoping the corn bread would be ok but I WAS WRONG AGAIN and SADLY it was so dry and so from the box tasting even soaking it in honey butter couldn't fix it.\n\nI do note my husband said the store purchased hot link wasn't as dry as the BBQ'd other items. He also said the pork ribs were better than the beef rib. I also need to say  I hope that the day time crew prepares the food in the way the owner meant it to be. I say that because of the numerous BBQ awards they've earned that I saw here while dining. But.......\n\n\nOnly one word.......... \n\nPITIFUL
Class: backlotter


Example: Absolutely Loved this place!! When I came there was a 5 minute wait not bad for a place well known. I ordered the Chicken Eggs Benedict and my boyfriend had ordered the meatloaf and hash. The restaurant wasn't at all busy which was great for us because then we'd get better service and have our food out faster. Unfortunately the server we were given with was really nice when he did come around but for the most part disappeared. I watched the other servers and seen that they kept checking on their tables making sure that their drinks were refilled and if everything was going well. Our Server only came around to take our order, drop off our food, and drop off the bill. The rest of the time I never even saw him around the area. When our food came we tripped out on the portions because they were HUGE!! The flavor was yummy nothing like I have ever tasted!! and the price was really affordable..
Class: arteriosclerotic
Classify the case below.
I had a super impressive experience at this Panera yesterday. I ordered the Mac n Cheese. It is so creamy and delicious. Towards the bottom of my bowl there was a small piece of plastic. Sort of like the kind you would find on a freezer bag. I handed to the manager walking by. She did not say much when I gave it to her so at first I was kind of miffed. Then in a few minutes she returned with a cash refund for me. She apologized for what happened and I was happy with her response. What happened next was what really impressed me. A young man came out from behind the counter with a fresh meal for me. Knowing I had eaten most of my food already he brought some to go containers as well. They went above and beyond to make sure I was taken care of.