Case: I was very excited to try Ramsay's food, as I've been a television fan for a long time.  We ordered Ice water with lemon, and only received ice water.  We ordered the onion rings as an appetizer; the homemade ranch was delicious, and the chipotle ketchup was ok, at best.  The onion rings were quite greasy, although seasoned well.  For the main course, we ordered the \""Farmer's Burger\"" (I can't fully remember the name, but it was a burger with duck bacon and an egg on top) ( I would rate this burger alone a 3.5), the \""Hells Kitchen Burger\"", and the Truffle Fries with Truffle Aioli.  The hells kitchen burger was charred so badly on the bottom that I could taste nothing but burnt, and had absolutely no seasoning.  The burger had roasted jalepeno, tomato, and avacado on top of a cheese I cannot remember the name of.  We had a shift change mid service, so the new waiter took a while to catch on that the burger was sitting there untouched.  We advised him that not only was it charred, there was NO seasoning whatsoever.  He brought back a less cooked burger, but with no seasoning still.  To have roasted vegetables with raw (thickly cut) avacado on top with NO salt was a slap in the culinary world's face.  The only salt was from the cheese, which you could taste in the last bite (as all the toppings were eaten already.)  I would never go back, and will never eat at a Ramsay restaurant again.  To \""rectify\"" the issue with yet another unseasoned burger told me that it was intended to be bland.  No thanks, for over $50 I could have eaten three times the amount at In N Out burger and been completely satisfied!  (Oh yes, the fries were ok, more garlicy than truffley...but the meal cannot be held up by the fries.)
Classification: inclemency


Case: BEST GYRO COMBO in Arizona! $6.95 served with choice of fries or salad and a beverage. The owner is super friendly, will make you feel welcomed. The gyro itself is delicious, I ate a bunch of them while pregnant!! \n\nWe're still coming back for more, even though its out of the way.
Classification: Moran


Case: Katie did a good job on my gel manicure.  The only thing missing was a hand massage with lotion.  No hand lotion at all during the entire manicure.  Lana gave my husband both manicure and pedicure.  She was personable and effective. We will go back.
Classification: Moran


Case: By far the best Chinese restaurant in the valley. I'm from the east coast and you really wouldn't think that Chinese food would be regional in the US...with that said, the food out here is different than the east coast. I have been on the quest for a decent General Tso's chicken and this place has it. It is as close to what I am used to that I have been able to find. The service is reliable and friendly. I really don't have anything bad to say. I took a star away because a couple times they messed up my Carry out order. Just check it before you leave the parking lot and it wont be an issue ;-)
Classification: Moran


Case: DON'T DO IT!!!!!!!! I walked in for a pedicure and the owner burnt my feet with scolding hit water and walked away. Then, the guy doing a pedicure next to me was massaging some women's feet and stuck his used lotion covered hand right into my water to check. Eeeewee! The owner came back shot my feet, which were pulled out of the contaminated water, with scolding hot water again!! So I pulled my feet away and told her that I would wait until she got the water figured out. She filled the basin with cold water and walked away. Sorry, but at this point I am done. I dried my feet and walked out. That is crap!! She can't even do the simple part, I am not sticking around to see how badly she screws up the rest of my pedicure.
Classification: inclemency


Case: I ate there often, but have to say lately the cooks must be unsatisfied with their  employer and the place seems to be getting less dignified. They now have steal signs in front advertising pizza and the hotel. C'mon what idiot thinks that is going to attract anyone other then the motel 6 crowd. The deck had long fire pit dividers, but someone decided to change those into some kind of abstract decoration (Big Fail). The bar could be fun with some entertainment and may even draw a crowd, but some mediocre (keeping it positive) karaoke singer with an amp and guitar or piano by himself singing actually drove people outside so they could talk, because even mindless banter would be better. They have remodeled several of the rooms, but it is still old and seems to be held together with hap-hazard repairs (definitely not a professional remodel). I can say changing to walk-in showers was a great touch, But  who decided to change the exterior color from white? It used to be a gem in an oasis. Anymore it's just another golf course hotel......Wish it weren't so.....Perhaps a new general manager and some money to bring it back to it's old glory days.
Classification: inclemency


Case: I travel plenty and have had the opportunity to experience many an airports. I hate McCarran, and it's not just because I'm leaving the greatest city on earth. I judge airports heavily on the quality of their TSA agents and McCarran has some of the worst. I'm wearing skinny jeans and a fitted t and you still think I'm smuggling a bomb in my bra?! Maybe instead of investing in the full body scanners ya'll could have bought some better TSA staff. \n\nI'll be back, but only for vegas.
Classification: inclemency


Case: Stayed in a Pyramid deluxe king room on lower floor... It was BASIC, no frills, no wireless internet service (although we were told that connection could be made in the tower rooms & center of pyramid). The shower tiles were dated & carpets seemed a bit worn. There seemed to have been a flood in the bathroom as the door was warped and \""crunched\"" at its base. On the bright side, the air freshener dissipated the outside cigarette smoke & any other odors.  The bed was comfortable and we awoke feeling refreshed to a new day/night of gambling or gourmet dining.\n\nThis was our first time staying at the Luxor, although we've been to LV many times & stayed on the Strip. Luxor seemed less \""crazy\"" than the other larger resorts, even with its Egyptian theme. Most of the crowd seemed like they prefer the new City Center and further north. We liked its location because it was central to Mandalay Bay & New York New York.
Classification: Moran
Classify the case below.
Best hotel in the area. Common areas are very comfortable. Best complimentary breakfast I've had in comparable hotels. Coffee tasted like coffee, not the warning pot. Very pleased with my stay.