Case: We were really excited to order from the new pizza place in our neighborhood, however, when we called tonight, the girl who answered the phone acted downright irritated that we called.  I mean, really really irritated.  Not even halfway through the call I was already tired of the attitude, so I decided to hang up.  This household doesnt support business that act like they dont want our business. MANAGER  That girl needs a serious talking to in regards to customer service.
Classification: chloralize


Case: Do NOT shop here.  A simple question ends with the sales clerk chasing you and your family into the parking lot screaming at you.\nThis morning my parents, boyfriend and I were shopping local businesses in the Melrose district.  I thought some of the items were a little pricey.  I asked a salesperson, (who may have been the owner) if he would \""take 10 dollars\"" for a plaque with a funny saying. He replied in a terse voice \""we don't haggle here.  We are firm but fair\"" I said \""it was just a question\"" the sales clerk replies \""you got your whole paycheck last week didn't you?  We want our whole paycheck here too\"". \n I then say to my parents that I didn't need to be talked to like that and we should we leave.  I said to the clerk \""it was just a question.\""  The clerk than says \""Capital F to you.\"" I take this as him saying to \""F*** you\"" to me, and say it back.  I leave the store and he then yells at my 63 year old mother (who walks with a cane) \""your daughter needs to be educated\"". As she is leaving the store the clerk follows us out to the parking lot shouting at us that \""Capital F means Figs and Home and Garden\"".  He also accosts my boyfriend by saying that \""they didn't bargain there and how dare we presume that the place was a flea market.\""\nI have never been chased into a parking lot by a clerk screaming at my family and me.  This man (perhaps the owner) was rude and threatening.  I like to support local businesses, but this man's behavior was appalling.  DO NOT SHOP HERE.
Classification: chloralize


Case: Fresh food, great service, reasonable prices  Love the Pad Thai!  Not a fan of the yellow and black sign at the door welcoming me to the restaurant.  I\""ve been in five times in the past two months, and felt uneasy each time.  Is there a problem about which I should be concerned while I'm eating?
Classification: rule


Case: Ein sch\u00f6nes kleines Theater,aber ich habe keine Ahnung ob es dass noch gibt war vor Jahren dort gewesen,sehr sch\u00f6n gewesen
Classification: rule


Case: Literally, I just got off the phone with Andrew Olson regarding using this LA Fitness location as a guest while visiting my family. (I grew up here and lived here for 29 yrs.) Andrew told me that because I'm not a local resident that I'm not allowed to use the 3 day guest pass. If I want to use the gym, I have to pay a $15 daily fee. I asked him if I could pay a pro-rated fee to work out for a week, he said that it's not offered and would have to buy a 1 mon. membership. Then, he went on to further say that they don't want out of town guests using their facility because we would be tying up the equipment meant for their regular members. Really???\n\nI happen to teach at a national gym in New York and unfortunately, they don't have facilities in Phoenix. However, we welcome any and everyone to use our gym, equipment and take classes regardless of how long they're visiting. We also offer pro-rated deals for visitors. We want to encourage memberships and referrals.\n\nI know that LA Fitness is expanding rapidly on the East Coast and when I return, I will be sure to discourage any friends and colleagues from joining this chain. This place is a joke.\n\nI just called the YMCA at Christown on 17th Ave. They welcome out of town visitors AND you can purchase an unlimited week pass for $30.
Classification: chloralize


Case: I booked this hotel for myself and other east coast business associates for its location. While the hotel was clean, safe, and comfortable it lacked what east coast business travelers require. Coffee is not available until 6:30am. You can walk i mile up Sunset to the Starbucks which opens at 5:30. The hotel lacks a quiet location for business discussions. I placed a 5:00am wake-up call so I could make my east coast flight. The wake up call never came. I woke up 45 minutes after the desire time and rushed for my flight home. You get the picture. This is not a business centric hotel.
Classification: rule
Considreing the above, classify the following: Idiots cant cook a steak to save their lives. on my third visit I told the manager about my previous over cooked steaks before I ordered. My steak came out well done again. The manager delivered it to me personally. Idiots! If your going to post a \""cooking Legend\"" on your menu to describe how your steak will be prepared maybe show it to the cooks first.