Case: They ran out of boneless wings. So we asked them to substitute the boneless wings in the sampler with chicken tenders.  Manager, Brandon  said no......\n\nWe ended up staying, only because the kids were hungry. Otherwise, we were prepared to walk out..\n\nOf course the food we did end up ordering tasted good. But we weren't happy with the experience.
Classification: U


Case: being in Greece!\n\n2_fewdgasm\nAugust 15th, 20:30\nI've never been to Greece yet it's on my bucket list! The food is amazing, the people intriguing and the scenery incomparable!\n\nThe closest I've come is visiting local greek restaurants. Years ago ( 1989 to be exact) a new restaurant opened and sent mail coupons to advertise. Taking a chance I ventured out to find the most welcoming, friendly atmosphere with greek food that made me feel as if I had been transported to a greek island! A place where the owner greeted each patron upon entry and gave them a hug or a handshake to say goodbye...what a treat.\n\nSadly, I've only been back a handful of times. No particular reason, just living life and business.... \n\nSaturday, I was thinking of belly dancing , food and good company. My companion and I decided to head out to The Bacchanal restaurant in Phoenix. \nI was hesitant as it had been eight years since I had eaten there.\n\nMy heart leapt and a smile crossed my face as Yoryos, the owner ( a bit grayer yet he had the same spring in his step and welcoming smile on his face) greeted us and seemed genuinely happy we arrived. The live greek band had begun to play and already it was feeling like home.....\n\nWe were seated quickly and promptly ( I recommend reservations on Friday and Saturday nights). The wine list is not extensive but has enough greek wines to interest a connoisseur. The atmosphere was dimly lit with candles, white linen tablecloths. Mirrors added the aura of more space and allowed one to see the dancer from every table.\n\n\nWe started with one of the appetizer variety plates ( Tiropita, spanakopita, dolmades, feta, kalamata olives,\nstuffed mushroom, and tzatziki dip ) The Spanakopita was cheesy, delicate melt in your mouth. The stuffed mushroom ( bacon) was firm not mushy and the bacon was delicate not in your face.\nThe Tiropita was gentle with a buttery crust and delicate cheeses inside. All in all a lovely dish as a good introduction to greek food.\n\nOur entrees arrived. The traditional Moussaka looking lovely in it's red sauce paired with lightly salted potatoes and a mixed vegetable. It was meaty, hearty , tomato flavor that tasted as if your greek mama slaved over it all day. Just enough mix of onion and egg to bring the flavors of the lamb alive. \nThe Veal Bacchanal was served in a creamy white sauce with mushrooms and artichoke hearts! It was tender, juicy and subtle yet very tasty... one bite combined with the artichokes and mushroom made me close my eyes and just say \"" AH'. fewdgasm! \nIm usually not a fan of mixed veggies but the spice and tenderness made them quite tasty.\n\nAs we ate and enjoyed our wines, Alexia , the belly dancer began her moves. She is Yoryos' wife. She was very fluid, beautiful skilled and playful! She moved around all the diners....collecting a few dollars along the way :).\nThe restaurant was full with many birthday groups ( the largest being 25) Yoryos and his wife invited many diners on the dance floor . One beautiful older lady ( 90 if a day) was up doing her own belly dance moves.\nIt was as if one were in a greek home partying until the wee late hours!\nOf course we hit the dance floor a few times !\n\nAs we left Yoryos spoke with us about our evening, my children, his children.... and after I received a kiss , hug and admonition to not wait eight years to come back.....we went home with soul and stomach happy and content.\n\nI give this restaurant 4 of 5 orchids! The service was adequate but not exceptional.\n\nIm ready to go back and next time it will be for MY birthday ! \n\nThe Bacchanal \nBacchanal\n3015 E. Thomas Rd.\nPhoenix, Arizona 85016 \nTelephone: (602) 224-9377\nBelly dancing Friday and Saturday night ( 8-1 ) Live music 8-1 am\nOn Friday and Saturday they have special performances of Folk dancing and traditional Shoe dancing. And of course belly dancing!
Classification: ropelike


Case: Coming up to this location is a little weird. The parking lot is very close to the street and a little tight. \n\nWalking up to the door, you do see the large amethyst out front. The surrounding glass/container needs to be cleaned out. It is filled with trash, and I think I even saw a bracelet in there. The gemstone is so gorgeous, and it doesn't give a very good impression.... Kind of makes me feel like they don't care enough to clean up.\n\nWalking in, we were greeted. \n\nThere were two employees. One seemed more knowledgeable than the other. I asked the shorter gentleman if he had anything for fertility, and he told me no. \n\nI whipped out my phone and looked up stones for fertility, and began asking the other gentleman if they had any bracelets/necklaces made out of these stones. He pointed me in the direction of a large amount of bracelets that were $6 each. There were no labels above any of these bracelets. They just hang there.\n\nFor a newbie, if I'm not 100% sure what I'm looking at, the labeling would greatly be appreciated.\n\nAlso, the general organization of this store.... Throws me off. \n\nThere's really no...\""flow'. You will go on a HUNT around and around looking. Maybe going alphabetically throughout the store is possible.? But like I said... There's labels..But they aren't very descriptive. \n\nThe employees do tend to \""hover\"" and follow you around... I don't really mind, But, it would have been helpful if they once asked if I was finding everything okay.... Or if they could help.... They didn't initiate conversation with me... I always had to ask. \n\n\nI'm not sure if the store has any A/C .... Because I felt myself getting very hot. They did have one fan going in the beading/make your own jewelry room.  But that's it. \n\nThere are some things that are priced reasonable, and there are some things that are VERY expensive. Therefore, keep an eye on your children! Some of those stones can be a mortgage payment. \n\nOverall. I like it. The employees were nice enough.... And we did end up making a few purchases. If you spend over $100, don't forget to use your YELP check in offer.\n\n11/16/14\nTwo of the bracelets I bought is already falling apart. A week old. Not cool.\n\n\n**Owner:1/1/2015**\n\""I believe you must have parked on the sahara parking lot. We also have 15 other parking spaces in our other parking lot, some of which our tractor trailer can fit in when we have a delivery...\n\n I am really confused by this review. In 26 years of being in business I have never heard comments like these. We have employees nearby to help if it is requested. There is no other place on the West coast of America like our store, let alone in all of America.\n\n I don't understand how yelp can allow such slander, if these are true comments, please contact us and I am sure we can show you how untrue all of these things are. Thank you.\""\n\n\n**1/5/2015- Response to owner.**\n\nGood to know that you have more than one parking lot, I'll keep that in mind.\n\nI'm not sure how my review is confusing to you....\nIf your employees are going to follow me around the store, maybe they should check in on me, Not just lean up against a wall and stare. \n\nI don't understand how my review is \""slander\"".\n It's an honest experience...so I'm not sure how they can be untrue. \nI don't recall seeing you that day, so, please enlighten me on how you can show me how \""untrue\"" my review is. \nI have a check in, I have pictures of your products, and your store.......\n\nIf the \""slander\"" is myself reviewing the quality of the bracelets you sell, I'll post pictures of how they are falling apart. I bought three on my visit to your store, and now only ONE is wearable.
Classification: U


Case: Love my neighborhood bistro!\n\nCame here the other night for date night! Repeat offender, been here 3 times now... and will be back often since I live down the street from this amazing place!\n\nI love bringing my friends here! good place to have dinner with your girls or date night!\n\nI've tried everything from their sliders, lollipop chicken, ahi salad, lamb, carrot cake, and I'm always open to trying their main entree of the night and the dessert special of the day. don't forget to try their selection of breads~ yumm!\n\nOn my last visit they gave me the dessert special on the house! Thanks DW!\n\nI'm surprised that a lot of people don't know about DWB! I'm spreading the word! A must in Vegas especially if you live in the area!\n\nIndoor/outdoor seating. trendy. great customer service. fantastic food!\n\nilovejewelyn approved!\n\nI'll be back soon DWB!\n\nlove it!\n- Miss Yelp 2012
Classification: ropelike


Case: This place from the outside is kind of sketch. But it is great on the inside.  The service was awesome,  the sushi came out a little slower than normal... but it's worth it. I will definitely be back again!
Classification: ropelike


Case: The one-star review is for 1-thing only and will hopefully be removed.  We'll see.\n\nThe 1-thing?  Abominable customer service.  Here goes:  I was having a horridly difficult day yesterday with meetings scattered around the Valley  starting late difficult traffic  arrived at my 3PM at Echo at 2:55PM, waiting on line 7 minutes before I could order.\nAt 3:02PM I asked for a coffee and sandwich (I hadn't eaten anything since a quick 7AM scoop of oatmeal and was famished).\nI was told the kitchen closed at 3PM and they would not consider making a sandwich.  They offered me pastries from the front counter.  That does not a lunch make.  I declined, got my coffee and had my meeting.\nI didn't eat until I got home at 6PM.\nThey hadn't closed the kitchen door when they refused to make a sandwich and I could see all of the ingredients sitting on the kitchen's work counter.\nI didn't take issue with the young woman who stridently advised me a sandwich was impossible.  I don't argue with subordinate staff who are presumably only following orders.  No one senior to her was in evidence.\n\nI will simply avoid scheduling meetings at Echo and try to persuade people who want to meet there to meet somewhere else.\n\nWhen I have clear and abundant evidence this customer service standard has been vaporized I will return.  And change this 1-star rating.
Classification: U


Case: Great location on the strip at Planet Hollywood. Sometimes it's nice to get food somewhere you know what to expect.  The food was just as great as home, which is what I was hoping for. Went for happy hour and sat at the bar. Brandon suggested a delicious white wine to pair with my meal. Perfect pairing. Thank you Brandon! Happy hour M-TR 3pm to 6 pm is nice if you are looking to try a couple appetizers and have a couple drinks for a reasonable price. Would come back next time in Vegas.
Classification: ropelike


Case: Is it just me or did I miss something? \n\nWe had a late dinner, and since Raku was booked we opted to try here. It's romantic and intimate, but I left feeling disappointed. \n\nBraised Short Ribs of Beef - It was good, the short rib was braised well although a bit salty. I didn't really understand or like farro risotto. \n\nDuck & Foie Gras Ravioli - I like Foie, but I just wasn't a fan of this. The texture reminds me of cow brains. It is also very rich. \n\nShort Rib & Bone Marrow Agnolotti - This was OK, but nothing spectacular. It was also a bit rich, and the horseradish was a bit too much at times. \n\nMediterranean Orata - The seared fish was good, but nothing too special. Fish was almost too slimy. \n\nAfter reading all these great reviews, I'm starting to feel like I missed something. I'm not sure if it's my palate or if the food is just overrated? Everything I tried was really rich in flavor, and I left both pastas half finished. Maybe I went in expecting too much? If anyone feels the same as, please let me know. I can't be the only person that feels this way right? \n\nService was good, except the host looked like she wanted to go home badly.
Classification: U
Considreing the above, classify the following: It's located in an old house on 7th St. in the Coronado area.  Patio is awesome and has a slight European/Spanish feel to it.  The food in the deli looked appetizing and gourmet.  I ordered the prosciutto sandwich and my wife had the sirloin.   The bread was quite good and appeared to be made on location.  The prosciutto was decent.\n\nHowever the sirloin came out bloody at first which the owner admitted before even placing on our table.  It is supposed to be medium, per his admission, so we were confused why he even brought it out.  When my wife asked him about this he leered at her and said he knew what \""medium meant\"", and then took it back to the kitchen.  Before this he talked to her rudely when she was looking for the restroom.  The restrooms are labeled in Italian which my wife speaks, along with French, Spanish, and English.  She paused in front of the door to adjust her purse and the aforementioned owner told her \""that's right, it means ladies room in Italian\"", in a tone you would take with a child.  After the sirloin issue, my wife and I just stared at each other in disbelief at the audacity of this fat, bad mannered, self righteous man.\n\nWhen the sirloin came back out it was cooked properly but lacked flavor.  The bread was the only thing worth eating on the plate.\n\nThe server who took our order was this prissy guy who lacked not only personality but any sense of being helpful.  I don't know if the owner is trying to create this New York/European \""poor service because we can\"" atmosphere but, please, that doesn't fly here and anyone that thinks this is acceptable must have very low self esteem.  You can't talk to customers like that, I don't care how good your food may be, and in this case it was mediocre.\n\nAnd to clarify, I hate chain restaurants, always try to support local business, and know good food and service when I experience it.  So it's not that I \""don't get it\"".  I will never return to this restaurant and implore you not to go here either.  Oh, and if you are the owner, rest assured I will be scathing your restaurant on other review websites along with telling every single person I know how rude you are and how mediocre your cooking is.  I promise you will make less money because of your behavior towards my wife.