Case: I haven't written a bad review, but I feel that this would really benefit future customers. This particular location is always so crowded, which contributes to the long wait for a table and their slow service. There is also an awful smell that fills the restaurant at least that is what I experienced when I was there. \n\nAnyway after a long wait, our server had finally noticed us and took our order. I had ordered the steak tips and a side of pancakes. It took a while for our food to come and after getting my food I realized that my pancakes were never delivered. I told another server because our server was not around. The lady said she was sorry and that it would be out, but still no pancakes. I had to tell someone else that I didn't receive my pancakes. That server forgot as well. After being halfway through my meal I just didn't want to bother having my pancakes anymore so I just asked them not to charge me for it. \n\nYou would thing they would have given me a free meal or something but they just took off $3. It was such a disappointing experience. The food is good, but their customer service needs improvement.
Classification: Pantagruelize


Case: Really nice people work in here. That is important. Good basic art supplies, knowledgeable, helpful artist employees. They treat artists well, and it is now my favorite place for supplies in Charlotte.
Classification: urethrospasm


Case: Great Atmosphere!! We always go sit on the patio for drinks. Very nice :) I think the food here is good, but it's overpriced, in my opinion (which of course this review is ;) ). We come here often just for the atmosphere and sangria. Pitcher of sangria is $20, which I think is a good deal here.
Classification: urethrospasm


Case: My kids love this place...pretty consistent.\nI have had a few problems with to go orders not being right.\nOver all we like the menu choices and you can eat pretty healthy for a good price.
Classification: urethrospasm


Case: Terrible service, no gloves worn handeling food after touching money, the AC was not working and it was 100 degrees outside!  After managment was told about the unsanitary food handling they didn't even say we are sorry or offer and compensation.  They were angry we said we wanted differnt food.  I would now recommend this store to ANYONE!!
Classification: Pantagruelize


Case: It is Sunday night and I put in my order online. it said it would take 20 minutes and it would be ready at 11:51 PM so I drove there as fast as I could and got there at 11:54 and to my surprise they had already closed even though their hours say till 12:00 . I understand everyone is trying to go home BUT you can't make customers drive all the way to you even though you told them their order will be in at 11:51, arrive before closing hours and just pretend they aren't there. That is completely wrong! Either change your store hours or serve customers until your posted store hours are marked. Especially if you know a customer is coming in. I am very displeased!
Classification: Pantagruelize
Classify the following: Pointe in Tyme's Restaurant Week menu is what brought me in this spring. With the option of choosing any appetizer, entree, dessert AND an accompanying glass of wine--my girlfriends and I couldn't say no. \n\nI started with the mac and cheese. It was a generous size and served alongside grilled wild boar sausage. I chose the Florentine Ravioli for my main course. I really enjoyed this dish, especially the braised short rib and arugula on top. Definitely a good sized meal for one person--I ended up taking mine home for lunch the next day. For dessert I chose the flourless chocolate cake. This was probably my least favorite part of the meal, but that could possibly be because my friends ordered the creme brulee and carrot cake so I instantly had buyers remorse when I ordered my mine. It was a small portion, but packed an incredibly chocolate-y punch. \n\nOur server was friendly and helpful, giving us her personal favorites as recommendations. The ambiance was quiet, and the decor was a little vanilla--but overall a great dining experience.