Example: Horrible service! I ordered $145 worth of pastries and they overcharged me with sansrival that I never ordered. I called them to have them remove the charge, and the supervisor said, they can't refund the charge! Worst guest service ever!
Class: twyhynde


Example: Definitely a four star for the Downtown area.  Only a three if comparing to other locations on the strip.   I prefer the \""feel\"" of the Fremont Street area over the strip....makes me feel like Vegas use to be.  Even better with a 35 year blackjack dealer veteran dealing at my table!\n\nWe stayed in the Gold Tower and the room was nice.  Starting to get a bit dated, but overall well worth the room rate.  I am spoiled when it comes to beds and rarely do I find a bed that meets my expectations in a hotel room.  This place did.  Pillow top mattresses with down comforters, the beds rocked. \n\nThis trip was business, however I spent some time checking out the pool area and it would be very family friendly if I brought my family to Vegas.  (Not Likely)  The shark tank and water slide puts this one over the top.\n\nOverall a stay that was worth the $$.  Even better that their black jack tables paid the bill!!!
Class: meandriniform


Example: This was a tough review for me.  I wanted to give them higher marks, really I did.\n\nI went in with low expectations.  I've had Jewish food on the east coast, OK?  Things were looking good right off the bat.  We were seated and water and a tray of pickles appeared as our tushes hit the cushions.  My lovely wife picked up a pickle, crunched off a bite, gave a surprised expression and said, \""Not bad.  I'll be the Jew-judge.\""  She is Jewish, after all.  Fair enough.  I thought the pickle was pretty good, comparable to some I've had on the east coast.\n\nThat's where things started to go awry.  It took between 5-10 minutes before anyone came over to get a drink order.  We ordered several items to share.  My wife and I shared a corned beef sandwich and fries with gravy.  The kids shared matzo ball soup, blintzes and a latka.  I ordered coffee.\n\nThe soup came first and it was very good and authentic.  Coffee?  \""Oh, right.\""  My water has been sitting empty for a bit.  The rest of the food arrived pretty quickly, and my coffee arrived.  Water?  \""Oh, right.\""\n\nThe blintzes were very good, especially the cheese.  The corned beef was good, it passed muster as authentic.  Fries?  Good.  Brown gravy?  Fine, but it had an odd flavor.  Latka?  Very good.  Water?  \""Oh, right.\""\n\n\""Can I get a refill on the coffee?\""  \""Oh, right.\""\n\nThe prices are high.  The sandwiches are available whole or 1/2.  $13.xx for a whole corned beef is a bit high, but it is big enough to share so that's a plus.  One sandwich and one order of fries was enough for 2 adults.   The fries were $4.xx  \n\nCoffee?  \""Oh, right.\""  I don't appreciate having to ask for every refill 3 times.  I would probably write it off to just one server having an off day or something. \n\nIn summary:  Good kosher-style food, a bit pricey.  It will hit the spot when I'm craving a corned beef sandwich.  The service was spotty.  So what may have been a 4 star review has been knocked all the way down to 3 stars.  \n\nCoffee?
Class: twyhynde


Example: if I could give Katie 100 Stars I would! her work is simply fabulous. If I didn't live in another state then I would have to start another savings account simply for more pictures by her!\nHighly recommended! Go see her!
Class: meandriniform
What is the classification for the passage below?
I went into inner vision and the man at the desk was soooo rude I was shocked. He was kind if an older fellow with salt and pepper hair, I think he is one of the owners but wouldn't swear to it. Anyway, I've always thought of the place as this calm zen kinda place but this guy sent such a negative \""get the hell out of here\"" vibe I'll never be back. There are so many yoga places springing up customer service with a smile is very important. I personally will take my practice to Sumits.