Case: I was soo excited to try this place!  My boyfriend lives in the North Side and we're always looking for good eats there.  I would up its rating to a 2-stars if only the food were marginally better.  The atmosphere is great.  It has a fine-dining quality to the decor and my boyfriend said there were some really neat \""coffee bean\"" handles on the bathroom doors which was a nice addition.  The restaurant is made up of two rooms: one with probably around 20 tables and the other with about 10 tables and a bar.  They have a TV to watch sports in the room with the bar.  There was only one other group of diners in the 20-table room when we arrived and a few folks at the bar.  The group left within about fifteen minutes of being there and my boyfriend and I had the entire room to ourselves, which was both nice...and a little sad.  \n\nI ordered a vegetable slaw with poppyseed dressing for my appetizer and the mussels for my dinner.  My boyfriend ordered a trout spread with apples and bread for his appetizer and the crusted grouper for his entree.  The only semi-edible dish of the four described was the vegetable slaw, though it was even overly doused in the dressing and the flavors didn't really mesh.  My mussels tasted as if they were rotten...I could barely get the bad fish taste out of my mouth throughout the rest of the night.  My boyfriend's trout appetizer was really strange: the apples didn't really go with the spread and the spread itself was more of a pate than what was described.  I couldn't eat more than a bite of it.  His grouper was raw throughout most of it.  \n\nWe told our waiter our issues with the entrees and a few minutes later the owner came over to apologize.  She was very nice though kept saying their food was really good, that it was \""her food\"" so it was definitely good (as if it was our fault that we happened to have the \""bad seeds\"" and as if she had credibility in our minds despite us not knowing her at all).  She offered to get us new dishes.  I decided to go with the kale-olive dumplings (a weird combination but I love all three of those components) and my boyfriend got the shrimp linguini pasta.  As I should have expected, the dumplings just didn't make sense...my taste palate was very confused by the combination.  Even worse, there was an OLIVE PIT in one of them.  Thankfully I caught that before a potential disaster.  My boyfriend's dish was very mediocre and he was too scared to try the shrimp given the grouper experience.  I told the owner about the olive pit and she said they buy their olives pre-pitted so that didn't really make sense (again, making me feel like it was \""my fault\"").  I think she would have been better off just apologizing and perhaps getting us a free drink.  At least we would have been tipsy and happy!\n\nAs you would expect, I have no intention of going back to Cassis.  It's unfortunate when you end up writing a bad review for a locally-owned place.  I always want these sorts of restaurants to succeed.  I think it is suffice to say that if something doesn't change in the kitchen, this place doesn't really have a chance.
Classification: applicableness


Case: I've been there on Monday nights for a few weeks in a row for 105.5 Triple M's Project M, and I love the atmosphere. Nice stage for live music. Plenty of TV's. Staff is very friendly. Delicious sweet potato fries!
Classification: gloatingly


Case: This is a very good bakery. My rating is based on customer service. I was looking for a unique cake for my sister's baby shower. Being that they have great cake,  I was excited to work with them on my sister's. I sent an email as directed,  however,  I never heard back.  Very disappointing.  It is not wise for a very expensive bakery to provide poor customer service to the small percentage of people who are willing to pay their prices.
Classification: applicableness


Case: The food was awesome especially the pork wings which I had never seen before. The key lime pie was also on point. Last but not least the bartender 'T' she is the best and deserving of a special thank you for such a nice welcome to Charlotte.
Classification: gloatingly
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I don't typically review fast food chains but this location just asked for it. I wish I could give one star for this sorry excuse for a fried chicken chain. Not only do they have the WORST customer service ever (well, okay maybe not ever - I think Long Wong's MIGHT still have a slight edge) but they always forget the jalape\u00f1os. I mean, ALWAYS. Why is that?!?! And be warned - in this digital age, this company is a dying breed. They absolutely WILL NOT accept digital coupons, it MUST be in paper with NO exceptions. Even when the digital coupons have a coupon code printed in bright red on the top left hand corner and no barcode. Apparently their staff isn't bright enough to tip-tap-type these codes into the magical box of buttons and numbers to make the coupon effective. LAME. After my now second horrible experience at this Church's location, I'm Popeye's 4 LIFE!