Example: Maren was amazing, hands down the absolute best in town!! I would recommend her to anyone who wants to look fabulous! I had an up-do done for a formal event and I was receiving compliments all night long and the next day after sleeping on it. :) \n\nShe asked me to bring a couple of photos in and she was able to take the pieces I liked most in each and created a masterpiece! Along with her talent in hair she was a blast talking to and I really enjoyed my time. I live in AZ now but would drive to Vegas for her to do my hair. \n\nHIGHLY RECOMMEND! You will not be disappointed!
Class: chatta


Example: I like Michaels but I think the customer service at this location needs a bit of an overhaul....or I just get all the grumpy ones. I am glad that Hobby Lobby moved in across the street. Right now the coupons are the only reason I go to michaels.
Class: Galchic


Example: The service will be its downfall.  Loved the atmosphere, the bar and the beer selection.  Food is good.  Pretzels are just ok and not for a party of 2 - they are huge.  Salad did not have the ingredients that it was supposed to have.  Pizza was great.  Service was terrible.  Took forever to be seated (hostess chatted on the phone for 10 minutes while we stood there), to be acknowledged by our server (15 minutes), to place our order (20 minutes, with our menus closed), to get our food (40 minutes) (and the appetizer came out with the pizza), and to get our check and to pay (30 minutes of sitting there, waiting).    Restaurant was mostly empty and there was plenty of staff.  The food is not a big enough draw to tolerate the bad service.  And, even though they offer lunch specials, you will never get out in an hour.
Class: Galchic


Example: Great place in Vegas to eat a great dinner, without spending a wad of cash!\nWe had the following items:\n\nAppetizers\nTomato and pesto bruschetta- awesome\npizza with onions, arugula, etc- awesome\nprosciutto and burreta cheese- good\nlettuce salad with gorgonzola- very good.\n\nEntrees\nOsso bucco- excellent\nlamb- good
Class: chatta
What is the classification for the passage below?
We used to go here a lot and service was always slow, but the other night service was horrible as we waited 5 minutes to be seated and another 10 minutes before leaving as we had not even received water or any interaction with our server... Very disappointed as their food was always good, but going to try something else next time.