Example: Wonderful staff and lots of fun games. They just increased some of the games to 2 tokens, but still a great deal.
Class: surprisingness


Example: Jacqueline says: This place was awesome!  I ordered the veggie burger and George turkey burger and we both really liked our entrees. I love how there are so many options for burger toppings and you don't have to pay extra. I didn't even pay extra for the avocado.  On the side we ordered onion rings and fries, with the cheese, Texas horseradish and \nhabenero jelly dips.  These are the best onion rings I have ever eaten. The fries were good too. The cheese was the best dip. The habenero jelly was my second favorite but George liked the Texas horseradish on the onion rings. This restaurant has a million different types of milkshakes that you can put together and they are made from Dryers ice cream. It was also decorated very cutely.
Class: surprisingness


Example: I had a reservation in which my insurance company was paying for. I talked to \""John\"" on the phone and had everything set up and asked ahead of time if I could pay cash and I was told it was not a problem. I take a Taxi to their location (was in an accident) and \""John\"" was the one I talked to and became the most difficult person to deal with that I've ever talked to. Wouldn't take cash and wouldn't allow me to use a card that was in someone else's name. They also wouldn't pick us up from 2 miles away because they were apparently too busy.. but when we got there they were anything but busy. I understand companies have policies but give me a break! He literally lied to our face and was a complete dick doing so.
Class: preconsole


Example: I love this place.  Marianne is great.  Needed a quick back job and I was in and out in 20 minutes.  She is so personable also, you forget that you are paying her to sadistically yank hair from their roots, out of your body.  With very little pain.  \n\nI suggest Naked to everyone from beginners to professional waxer's, both men and women.\n\nAnd I smelled fabulous when I left.
Class: surprisingness


Example: Checked out Just Relax for the first time today. There was a bit of a communication issue due to a language barrier that resulted in a longer and more expensive massage than what I requested. I didn't realize until it was time to pay, however it was so blissful I ponied up without a fight. Very relaxing, and highly recommended. Just make sure they understand what you are asking for.
Class: surprisingness


Example: OH MY GOD.\n\nI completely understand how employees want to go home and not have people walking in when they are closing; but one day my mom and my siblings came to this location maybe 2-3 hours before closing time so  we thought we were okay.\nNO. The waitress barely had that many people to wait on and it took her a million decades to get us anything whether it be drinks or food. You almost did not want to ask for anything just because we wanted to get the hell out of there ASAP. We already knew what we wanted for a good 30 minutes before she came back and took our order.  Then we got our order maybe another hour to an hour and a half later! SWEET. By that time my mom being the feisty little Filipino lady that she is was absolutely livid and was complaining about when we would get our food. I don't rush people yes i am irritated and hungry but i will not rush you or get loud.  God only knows what they could do to my food behind closed doors. \n\n    So after staying at this location for 2 hours or so because of the long wait for everything i am slightly scared to go back to any chilis but i love their strawberry lemonade so its hard to refuse based on one girls performance or lack of.  As i finish my review on their not good food quality and piss poor service i cannot help but notice another girl had the same issue in june and i almost wonder if we had the same female who had waited on us and literally waited before taking our orders and giving us anything. If i went to this location which i highly doubt we will, i hope to god she is or was fired because if you cannot handle a couple tables and are no where to be found majority of the time something is just not right about that.  I am sorry. This is Arizona honey work laws suck here and if you aren't a decent worker you should not have a job unless you are being a brown noser with the managers and that's the only reason you are there is one of the many reasons i hate hate HATE Arizona work laws with a passion. But that is a whole other story.
Class: preconsole


Example: I always wondered why this store was never busy and always had items in stock the other stores do not.  I finally know why, it's because of the tall indian girl who works there and has NO people skills at all.  Every time I go to this store she makes me sorry I spent my money at a store that has such horrible customer service.  She should not be working with the public and is losing this company's customers every day she does.  I will not return to this or any other Bath & Body Works.  It overpriced fragrances and is probably bad for your skin instead of helping it.  I'll buy REAL lotions in the future.
Class: preconsole


Example: Disappointment, regret, irritation.  After spending thousands of dollars removing a tumor from beloved feline, where I received mediocre service at best, I now will be asking for my cat's records and find a new veterinarian.  I call Arrow Animal Hospital at 8 a.m. to inform them my cat's tumor was bleeding all over my house.  I called them back at 11 a.m. and was put on hold.  I finally received a call at 2:30 p.m., more than five hours later.\nI intend to go somewhere that cares as much about my pet as I do.
Class: preconsole
Classify the case below.
Highly underrated for dinner. They put a lot of thought into the dishes- which change frequently. The food is excellent and diverse but it is more tapas style than anything. I'll stress that some of the dishes miss the mark but your server will be happy to help guide you.  \n\nHave only been here once for breakfast but it was phenomenal. Expect long wait times on the weekend for breakfast. \n\nA little pricey- but it's BYOB so that adds to the value of the equation. Excellent service however the wait times aren't always amazing because of how small the kitchen is. \n\nWill definitely be coming back- perfect for a nice, long unAmerican style dinner.