Example: First of all we went in and they were rude. We ordered the waitress was horrible. We received our salads and it took them 50 minutes to get our food. Everyone around us received their food before us when we arrived before them. The food was horrible. My seven yr old could make a better dish....for the price we paid...the 4 of agreed we should have gone to subway and had more of a quality dining experience,,, 190 tab for four people. ..horrible horrible!!!!!!!
Class: playwrightry


Example: We've stayed at every La Quinta in Las Vegas (and several in CA), and this one is by far the BEST!  None of the others can come close to this lovely La Quinta.  It is the nicest, cleanest, and with the exception of the housekeeping staff with an attitude, this was a wonderful visit and we can't wait to go back.  The front desk staff was amazing, helping us every way they could.  \n\nThe bed was amazing and we are two large people.  We've never slept better in a hotel room.  And our CAT loved it.  We travel with our nearly 18-year-old diabetic kitty.  He's very persnickety and if he doesn't like a hotel room he won't leave his cat bed!  Well, he was so comfortable in this room that he jumped right up on the bed in this room faster than I've ever seen him do it before!  \n\nMy advice to the Management:  Work with your HOUSEKEEPING staff on service and respect.\n\nHousekeeping staff had a bit of an attitude when asked for extra items off their cart because we had our pet with us and I did not want them to enter the room during our stay.  They appeared to be irritated with me because I interrupted their little \""chit-chat\"" in the hallway while they were supposed to be working on cleaning adjacent rooms.\n\nThey need to respect the needs of the guests and be as professional as the front desk staff who accommodated every need we had from ordering pizza to cab service.\n\nEncountering the negative attitude from the housekeeping staff on our first day was the ONLY negative.\n\nIt was as nice as the home we used to own in Las Vegas before the implosion of 2008...  We feel like we have a new home-away-from-home and we will be back again & again!
Class: disentangler


Example: Dont Waste your time!!\n\nI wish I could tell you that the food was either good or bad...unfortunately, we did not even get to taste our food, as they were somehow unable to successfully deliver it. When we called back 90 minutes after our initial order, the food had not even been made yet, as they were having \""problems with their driver\"". Again, don't waste your time...they certainly wasted ours!\nIf you aren't able to competently deliver food, then perhaps you should consider removing delivery as an option. Honestly, this is a first...and will be the last for this place!
Class: playwrightry


Example: The best surprise in Phoenix this summer, other than my nice new job, was the discovery of the Yard House's expansive beer selection, delicious food, and friendly service.\n\nLast week a bunch of us came here to try it out, mostly because there wasn't anything else around that sounded good. I arrived late and opted for a wheat-and-banana draft beer and chicken strips and fries, a nice staple. The server took my late order in stride and had it out in what seemed like a few minutes. The beer was delightful, the chicken strips flavorful and fresh, the truffle fries crispy and tasty. I walked out for just over $20 very satisfied.\n\nTonight we went back, a smaller group than before. Once again I arrived a little late (do we sense a theme here?) and once again the server made it work and got us all seated and ordering. He made some great menu suggestions for our little group and gave us enough time to decide without wasting time. I landed on a grilled pastrami with pickled jalapenos that had a nice zing to it and sweet potato fries that were as light and crispy as any I've ever had, and moreso than most. The rest of our little band's food looked beautiful and tasted great, from the round of drinks that started us off to the last-minute dessert of creme brulee.\n\nOne minor disappointment - I suspect that the Yard House would make a fine Reuben sandwich, but not finding one on the menu surprised me. I would have liked to try their take on a Reuben, one of my personal benchmarks for a good bar-and-grill. Sadly, the grilled pastrami is the closest they have to it.\n\nEven so, the Yard House's extensive beer selection, unique menu, and reasonable prices make it a place worth visiting more than once. Maybe next time they'll have that Reuben for me.
Class: disentangler
Classify the following: It was a nice clean room. But I got in late about 11pm so the 3rd shift Guy was on duty. Well they lock the doors before 11 so he answer with a horrible attitude.  He asked if I had a reservation I was like \""duh\"" I'm here at this time of night. He let me in so we can do checks in. He (Billy) had the worse personality if my reservation had not been prepaid I'd left.  I got to bed late so I didn't till about 11:20am oh you would have thought the earth had shaken 2people came by my room told me check out was at 11am. Then I was told they give me to noon. Thank you for the courtesy which should have been a given considering the economic situation Phoenix is in.  Not like they were crawling with customers. So glad I'm changing to the embassy suites. Last night was just a crash pad for I got to Phoenix early.