Case: Service was excellent however the dining hall is not a welcoming  environment. It's like a rubber duck banquet hall... Also food quality was sub par. Food was salty and the chicken dish I ordered was stringy and disappointing for the high the high price they charge. Wouldn't recommend it.
Classification: Pantalone


Case: Not too long of a wait.  Super cute little renovated bungalow downtown.  Pizza crust was thin and chewy.  We got the white pizza with mushrooms, prosciutto, and truffle oil and the salami pizza with spicy marinara and both were very good.
Classification: semantically


Case: It is difficult to get a quality car wash job at happy harry's. Both times my car has been washed there they have failed to clean the inside of the windows. After my most recent visit to this location I have to go home and use windex and paper towels to finish the inside of the car ... not just windows but the dashboard and panel. Unfortunately for me they are the only place that is convenient and close in cave creek. I hope danny's family car wash or another competitor comes to cave creek soon.
Classification: Pantalone


Case: This review is on their pad thai. \nMy friend had told me that they had good pad thai. So we went and I ordered the chicken pad thai. And when it came...SUPER DISAPPOINTMENT! The portion is good but the taste is just awful! They used too much vinegar or something for the pad thai that made it have a sour vinegar taste to it. GROSS. Service was okay. They constantly stopped by our table refilling our water. \nAll in all I've had MUCH BETTER else where! I don't know about the other items on their menu but for their pad thai it's a no. I will not be returning to this place again.
Classification: Pantalone


Case: One of my favorite hangouts in downtown Phoenix! Hanny's never disappoints! My friends and I usually visit on Friday or Saturday nights when they have a DJ. I love the music, decor, ambiance, food (my heart belongs to the cheese plate), the young hipster/trendy crowd and drinks. Even when it's crowded, you never feel ignored by the wait staff which is an extra plus!
Classification: semantically


Case: two times a year--in august and in january--they offer a 10-day sale where their $13 haircuts are only $7.99.\n\nthis is a great deal.. the stylists are exceptionally well-trained and polite.\n\nthey have an online check-in app that will tell you what time to come in instead of waiting in que!
Classification: semantically
What is the classification for the passage below?
In over 40 years of renting cars I finally have a Worst.   And I have rented from Alamo!  Booked a car for LAX.  Waited at Car Rental Shuttle location, as always for 30 minutes. Called them (15 minute wait) only to find out that they are located in a Hotel!  Had to walk 500 feet to hotel shuttle area and waited another half hour.  Upon arrival there was a long line for the three hapless and clueless agents.  Had booked a full-sized car but they were out of just about everything. offered me a \""Complimentary Upgrade\""...to a Mercedes SLK roadster. Problem?  Its a tiny car and not one of my two large bags would even fit in it. Next offering was a ginormous SUV that would pass anything but a gas station.  Finally a Volvo station wagon was offered.  Reluctant about Volvo quality in general I reluctantly took it because i was now very late.   Driving to Phoenix I discovered that the electronics in the vehicle were not operating correctly, the language had been changed to Italian (no, seriously) bluetooth didnt work and most dangerously the side mirrors would fold and unfold capriciously without warning.  This almost caused me a massive crash on an onramp to I-10.   The next day I gingerly drove it to Phoenix Airport to exchange it for another vehicle.  I was greeted by an indifferent, rude and just plain stupid contract employee who had a problem with english.  After some phone calls i was told that the only car they had  (they seem to have a very tiny inventory, generally a shoestring operation in the US) was an Audi A-4...but I would be charged a much higher rate.   After wasting an over an hour they grudgingly gave me the Audi.  This is a mickey-mouse excuse for a car rental company who is trying to gain a US foothold with low inventory, contracted facilities and incompetant employees.   Truly the worst car rental experience I have ever had and I rent approximately 20 times each year.