Example: Chose this eye center based on other Yelp reviews. The staff are friendly and knowledgeable. I ordered sunglasses. They arrived within a week. After wearing them for a week I decided I wanted bifocals in my sunglasses, they sent them in for a nominal upcharge. I then went back to get new lenses in my own frames and again back within a week. I saw some new frames I wanted and they were very helpful and only charged me a small fee even though it involved all new lenses and went from bifocals to trifocals.\nThey were very patient and great to work with, I highly recommend them!
Class: semiliquidity


Example: MAC is my favorite brand, but the store at Town Square can go ahead and kiss my two cheeks... you know, the ones I sit one, no blush there.\nEvery single time I go I get ignored.\nWhy is it that the one in Galleria Mall can be so busy, yet the employees still take the time to ensure customers needs are met?\n\nRough stuff.
Class: cowbell


Example: This used to be a good Burger King. Long lines of people at the counter returning food. Wrong food given to the wrong customers. Management needs to address the poor customer service. Several times found people practically bathing in the bathrooms.
Class: cowbell


Example: Eggsactly what I was looking for in a breakfast place while in Vegas!!! Such a great classic breakfast with hearty servings. This is my favorite breakfast place in Vegas that I visit everytime I go back. \n\nI'm a sucker for Eggs Benedict and while many people have written about them, they seriously are consistently good everytime. Poached eggs cooked just right served under a nice blanket of hollandaise. It's overall the classic taste you're looking for in a homecooked breakfast. \n\nMy friends are always pleased when I take them here. \n\n*Note: They do get REALLY busy! But you know, they also do a great job of providing service that's friendly and quick. Our wait wasn't more than 10 minutes. I say, stick around and enjoy the ambiance!! Much better to hang out for a table than drive around in the desert sun looking for some place that will compare....and it's going to be a while before you find that place. :)
Class: semiliquidity
Classify the case below.
I had my back tire tube replaced here and less than a WEEK later its flat again. I walked it there again. Asking if I could get fixed for free because of the 30 warranty, he tells me when he first worked on it, that the tire was balding so I must have ran over a nail. Neglected to tell me that I should of replaced it  while I was already there getting it replaced the first time. His excuse was he wanted me to pay as LITTLE as possible that trip. Ended up costing me close to 200 in total. Not to mention I had to wait 2 days for each trip to get my moped back.