Case: This is a sample of what was sent to the email address provided on The Old Fashioned website. Was sent 6/15 and have not heard back from anyone in management. Decided to post to Yelp in hopes of providing a service to other potential customers that do not want to be disappointed with service. Food is always good, but service is horrible 90% of the time. My suggestion is to sit at the bar and not a table. It's a better experience and you aren't ignored by the staff when at the bar. After this experience all I think this establishment cares about is your money. I will now be frequenting restaurants that provide an enjoyable experience and not a train wreck. \n\nPlease enjoy a snippet of my frustrations towards The Old Fashioned. There is a character limit on Yelp reviews and that's why it might not flow perfect. I couldn't include everything ;-)\n\nTo start off, we had to wait 7-8 minutes for our server (Jesse) to even acknowledge that we were a table of his. Did the host not tell\nthe server he sat his table? Was the server overwhelmed? Or was he\njust plain ignoring the fact that he had a table? These were all\nquestions that we were asking ourselves as we sat there and watched as almost every staff member in the building walked by and noticed that\nwe were sitting there with our menus closed waiting for someone to\nacknowledge that we were even in the restaurant.  Finally, when he did\ncome to the table, he made it seem as he was completely oblivious that\nhe even had a new table.  That is where I became upset, as I work\nclosely with management around the state of Wisconsin and see first\nhand how table service is KEY!  All he had to do was come by and\nacknowledge that we were his table and say that he was a bit busy and\nthat he will be with us shortly...that would have calmed the storm\nfrom the beginning.  But, we were never acknowledge by anyone that\nwalked by.  If it was that busy, we should not have been sat by the\nhost and we would have gladly waited at the bar for a table to be\nready.  In this case though, we needed a server to be ready and not a\ntable, as there were multiple tables open in the dining room.\n\nNow, after ordering our round of drinks and appetizers we were hoping\nthat the server could redeem himself slightly, but again, FAIL!  THE\nFOOD BEAT OUT THE DRINKS!! How does this happen?? Not only did we wait 7 minutes to order our drinks, we waited another 20 minutes to receive our drinks!! How do you expect a customer to be happy when it takes almost a half hour after sitting down to have a drink in their hand?\nWe had to ask the two girls that were running food to find our drinks\nfor us.  (They were great by the way.) Obviously our drinks were\nwatered down and most of the ice had melted by the time we got them,\nbut nobody offered a solution to our issue of waiting 20 minutes for\ndrinks. Never saw a manager, never had an apology from the server, not\neven an explanation of why it took so long.  Again, either the server\nwas completely unaware of his mistake or just ignored the fact it took\nas long as it did.  Either way, not good for customer service.\n\nAfter receiving the food and drinks from our nonexistent server we\nwere satisfied with our choices and were hoping again, that the\nservice could be turned around. We waited for the server to come back\nand check on us and ask about the food and drink and to order another\nround of drinks. We had to flag him down to order our next round,\nbecause either he was unaware of basic serving techniques and customer service, or just didn't care that we were a table of his.  When we flagged him down to order the next round, we then put in our order forour dinners.  He seemed surprised that we wanted to order food and\nwasn't even ready to write anything down.  Why would you be surprised\nthat someone is eating at a restaurant? Luckily, this time the food\ndidn't beat out the drinks, but we still had to wait 15 minutes to get\nour second round.  We had to go up to the bar and ask a bartender to\nmake them for us because we still hadn't received them.  They were\nmade right away, but again, no apology, no explanation, and no\nacknowledgement by our server. The bartender that helped us, also\nlooked to possibly be a manager, as she was not wearing The Old\nFashioned T-Shirt.  Why wouldn't the manager at least ask us if\neverything was ok, because if we have to ask for drinks that we\nordered through the server at the bar, there are obvious issues.  I\nnever expect for an establishment to give anything away for free, but\nin this case, we had to pay full price for our two rounds of drinks\nand they took 20 mins and 15 mins and we had to bother another staff\nmember to even get them that quick.  If you can call 35 minutes for\ntwo rounds quick.
Classification: actinobranchia


Case: Came on a Wednesday night. Everybody was having a great time. All the staff was super attentive and enjoyed their jobs. Atmosphere was amazing. Highly recommend. No other words to explain.  You will enjoy your time here. Thumbs up!!!
Classification: frettingly


Case: My New Favorite! !! !!!  \n\nI've been looking forward to it since I found out it was owned by the Kabob Grille Brothers.  Levant has a fantastic look!  If you can see, look at my photos of the interior of this place.  Though I have never been off this continent I imagine this is a Turkish decor!?  Beautiful!  The Black Napkins (or Dark Yellow) are a nice touch and great for those of us fond of black clothing and not fond of white lint from white napkins!\n\nMy dinner was a Kabob platter with Mihammara (kind of like hummus except made with ground walnuts, toasted pita bread, olive oil and spices), Tabbouleh, Pickled Vegetables, and a side of Potato Harra!  Everything had a a GREAT Flavor! The Beef Kabobs were not as tender as I was expecting, though still had great flavor! The Food was Beautiful!  Great Presentation!  Very colorful!\n\nFor Dessert I had: a Triple Chocolate Bombe I think it was called Profiteroles (I'm betting Italian!?) it was something like Almond? Ice Cream surrounded by Chocolate Ice Cream, covered in a Chocolate shell, topped with Chocolate Powder and Chocolate syrup and Whipped cream.  I threw the Whipped Cream into my Turkish Coffee though I do NOT recommend doing that!  Turkish Coffee only needs Sugar and maybe a cookie!\n\nThe music was Fantastic, sounded like Turkish dance club music and some mellow tunes from the Mediterranean!\n\nThe restaurant is down Levine Avenue of the Arts (probably not on your GPS - I'm guessing, so let me know if it is) between the Mint Museum and the Bechtler Museum of Modern Art and right across the street from the Knight Theater. Without mentioning it is right beside that \""celeb chefs\"" place.  Second entrance (it looked like one) in the Alley between the Mint Museum and the Duke Energy Building!
Classification: frettingly


Case: I have been here before and had a wonderful bartender with great suggestions and energy.  The food was worth the wait and the drinks made my knees week.  Went here last week and oh how things have changed. \n\nThe energy of the place on this particular Friday night, was like a hospital waiting room.  Our bartender Anthony looked like it was his first day.  When I asked if the white or red sangria was the better choice, just to start conversation, he said \""well what do you like better?\"".  I tried again with asking what appetizers were good and he looked like he would rather be someplace else and didn't have a suggestion to give.  I immediately turned to my friend to see if it was just me and he said \""are you ready to leave?\"".  We had one drink and ran out of there.  There are too many great places to spend my money, I don't need to go here again.
Classification: actinobranchia


Case: Good food,  good service.. Beef tacos,  kens noodles and a 2 Mexican comes... Great cheap eats... We will return...
Classification: frettingly


Case: My husband and I like to go Melting Pot to have dinner always. Everything was great so far. However, we were extremely disappointed with the food that they served yesterday.Yesterday we chose the special offer - Endless fondue. $36.95 per person. \n\nThe filet mignon was not fresh at all and it has strange smell. I guess this was the worst filet mignon that i ever had in my life! The teriyaki marinated sirloin and prawns were great at first. However, when we asked to refill the teriyaki marinated sirloin and prawns, you can tell that those quality of the refillable sirloin and prawns dropped significantly. I guess those refillable food are cheap/sales stuff. I actually have the pictures with me. \n\nWe have spent $111 yesterday but was extremely disappointed with the food quality. I was thinking to give feedback at their website but I couldn't as I have forgotten to take the receipt with me and we need to fill in the receipt number in order to give feedback to the Melting Pot website.  I will never tried their ENDLESS FONDUE again as I do not want to eat those lousy food. I like to go to the Melting Pot BUT i think i will STOP going as i cant believe that they served bad quality food to their customer at the moment. I was thinking to tell my friends to try this ENDLESS FONDUE at first. However, I would tell all my friends NOT to try their ENDLESS FONDUE now. \n\nI Hope that the Melting Pot will take note of this issue and please don't serve your customer with2nd/3rd grade food when your customers are willing to pay. I do not know the reason behind why you served bad quality food... Is that because of the price is cheaper or because of the business is not that good during this summer and you have tons of food in your freezer which are not fresh?
Classification: actinobranchia
Considreing the above, classify the following: This was not my first choice to get a sandwich, I wanted subway but couldn't find one because I didn't know the area too well and saw this place instead.\n\nI went in and this place is pretty big and there are a lot of people. Despite this, the wait in line was really quick. I ordered a Turkey and cheese sandwich. Took about five minutes for my order, and when I saw it I was disappointed. There was only the turkey, cheese, tomato and some mayo in the sandwich. There were onions, a pickle, mustard and jalape\u00f1o on the side. For the taste it wasn't anything special, I could've made one like this at home....I am disappoint! \n\nAnd for a place like this, I was even more disappointed that they only accept cash, weird because they had an atm machine also in the store.\nI won't be coming here soon, seeing as this place seems to be working out it's opening glitches. Maybe in a few months.