Example: Everything is delicious! The chopped salad has so much flavor you will find yourself craving it. We went to eat here twice in a three night stay in Scottsdale. The drinks are wonderful. My husband tried a variety of them and enjoyed each one. I loved the wine offerings. The grits are outstanding and so are the creamy parsnips. We will definitely be back on our next visit to Scottsdale.
Class: psychological


Example: You will love this place!  Great food and fast service makes Frank & Fina the great Mexican restaurant.  And it helps when the owners are working at the front line.  You will never get a bad meal here!
Class: psychological


Example: Pros: Open late, 2AM on Friday. Good service, food came out at a reasonable time. \n\nCons: 30-minute wait at 11:30PM. I ordered the Fish Sandwich and it was fishy so I didn't eat it. My friends were not thrilled about their burgers. I think the only decent burger was the Farm Burger with the duck bacon and fried egg.The fries came with two gourmet ketchups. I cannot remember one but I definitely remember the other. Don't get me wrong, I love indian food but this tomato + curry flavor was all wrong! I have had curry ketchup before but this one was not balanced. So I ordered a regular ketchup and all I could say think was I want some Heinz dangit!\n\nFinal Impression: For the price and the famous name, it didn't live up to the hype.
Class: odontitis


Example: Worst customer service  ever! They have only 2 lanes open, no self checkout, unfriendly workers, young workers who rather text than bag our groceries! Slow workers I can go on and on
Class: odontitis


Example: I would have written a 5-star review about Spinato's anyway, but after an experience this weekend, I had to Yelp about it ASAP....  I drove from Mesa just to pick up pizza for my family (yes, it's that good), and when I was getting in my car to leave, I was holding the pizza and the box caught the corner of my rear-view mirror.  The entire large pizza spilled in the front seat of my car, all over the console, gear shift, seat, floor, etc.  It was a mess!  I tried to clean it up, but I really needed soap and water, so I went in to ask for some napkins.  The manager, Tim, overheard me ask and asked what happened.  When I explained, he immediately got me wet towels to clean up the mess and made me a new pizza, free of additional charge!  He obviously didn't have to do that, as it was not Spinato's fault in any way.  Plus, the place was packed (as usual), but he bumped my pizza to the front of the line.  If I wasn't convinced before that Spinato's is the BEST-- not just for food taste but for customer service-- I would be sure of it now!\n\nThings to get:  the Sicilian pizza.  It's thick and awesome.  Order jalapenos on top.  They are a nice balance to the sweet sauce.  Also, get the starter salad and the raspberry vinaigrette dressing-- it's tart and perfect.\n\nSomething unique:  the spaghetti-filled calzone.  Yep, you heard me-- carbs baked inside of carbs!  :)\n\nThe servers are great, the management is great, the location is great (easy parking and plenty of it, including street parking), and the food is SO WONDERFUL!  Try one of their multiple locations throughout the valley-- you won't be disappointed.\n\nTip:  they don't take lunch reservations, but if you get there earlier than your appointed time, they have no problem pulling together multiple tables for larger groups.
Class: psychological


Example: First off the customer service is amazing, they even called to tell me it was delivered. However, we were from out of town for my sister's wedding and the cake could not be cut. It fell apart and crumbled. My sister in law is a pastry chef and does wedding cakes for a living and she cut the cake, it was just a mess. The taste was alright, not exciting. No one really ate the cake because it looked very messy. I had higher expectations.
Class: odontitis


Example: I lived in a condo that was eventually managed by World Class Properties (First by Arrowhead).  I had lived there for 4 years. I ensured that I was present for my exit walk-through. I wanted to see anything that they were going to notate as deficient so that I didn't get charged some exotic fee for something stupid. Rocky came out to do the inspection (he actually used to work for Arrowhead) and he did a quick walk-through and said it all looked good. A few weeks later I get a letter from the property owner saying that I am only getting $390/$1095 of my deposit back. I got charged for everything at their inflated prices. As part of the original contract with Arrowhead I paid for exit carpet cleaning, but guess what, I got charged again for it on the exit at a tune of $120. I'm sorry, but why did I pay for it up front, and then at the end? Not only that, but every day I hear carpet cleaning specials to do your entire house for $80 (i.e. Zerorez). Of course, painting cost hundreds ( I scrubbed all the walls down, all of them), and they even charged me for oil on the garage floor. Damn, WTF? What do you want me to do, park in the street? I cleaned all the appliances with a fine tooth comb, and they said they had to clean that stuff too. In all, I spend 3 weeks cleaning that place only to have them come back and say it needed to all be done again. If I had known that they intended to charge me for everything then I would have just moved my furniture out, vacuumed, and then mailed them the damn keys - especially since everything was supposedly kosher at the exit walk-through. Don't say everything is OK if you intend on raping me a week later.\n\nI understand that they want their property back in the same condition they gave it in... but there is this thing called normal-wear-and-tear. Problem is, most of these shitty ass companies know that most people won't fight them in Small Claims court so they do it and get away with it.
Class: odontitis


Example: Clean, friendly and most importantly the yogurt is amazing!
Class: psychological
What is the classification for the passage below?
I think this is a brilliant example of running a bar based purely on location rather than on good quality of food and service. I had doubtful pleasure to visit this place again after Michael Nyman's concert. Food cold, drinks overpriced and poor service. Staff was interested only in counting minutes until they'd finish their shift. Very unpleasant experience.