Example: I can't even begin to say how many poor customer service experiences I have had here.\n\nWe used to do lunches a few times a week at my old job and Zipps seemed to be one of the regular spots, although I always made a fuss. Rather than being stuck in the office and miss out on the lunch gossip, I always opted to go, and EVERY time, it was the same old story...this place is never too busy during lunch, but service is slower than the second coming. It would take 1.5 - 2 hours for the small group of us to make it through lunch. Not to mention that after consuming my first beverage, the glass would remain empty, my number one dining pet peeve. \n\nI do have to say that I can't completely hate on Zipps because their food really is good. They have awesome nachos and sandwhiches. I have never been disappointed with the quality of my food. And when I was having a calorie splurge day, Zipp's pizookie was the perfect way to do it! \n\nZipps gets a 2 star rating from me, but if they get their service act together, we can negotiate a better score...
Class: livelily


Example: I'm Korean so I know what korean food tastes bad or good. The kimchi was good but the soup was not so great and I've tasted sooo much better! The service was a bit bad also, only one lady working while the owner is just sitting around drinking beer and watching T.V. Our lady server spilled the rice bowl on the floor causing a bit of commotion. In one of our orders, they forgot the cow meat in the soup and just gave us the plain soup. We informed her and 10 minutes later she brings out the cow meat in a different bowl. In addition, slow service, it took them 30 minutes to bring us out our food. I've tasted better, I probably won't be coming back here again.
Class: livelily


Example: A must! Everything was amazing! Albacore Tuna was the best!
Class: supple


Example: I came here not realizing that I came by here one time before on my last trip to Las Vegas.  Being an out of towner, I found this place through Yelp the last time and found it again through Yelp, without realizing that I've been here before.  Both times, I was very happy with the choice.  It's a breakfast / brunch type place with good food.  The ambiance is very fitting.  You'll find a very eclectic mix of people.  I had three OLD people next to me, a gay couple across the room, and a bunch of families and younger couples too.  The decor is all wood paneled in a woodsy cabin from the west sort of look.  I liked it.  It's simple and clean.  The location is about 3.5 miles from the mid-strip and a short car-ride away.  It's in a strip mall with nothing going for it from the outside.  It's got a cheesy \""Voted Best Breakfast\"" banner outside and from the looks of it, you'd never tell that it's crowded and popular inside.\n\nI got the egg white omelet and a pancake.  The omelet comes with your choice of toast, pumpkin bread, and banana nut bread.  I chose the last one and it came piping hot and really tasty.  I put butter on it and ate it up.  It was also a good sized.  Everything was good sized.  The omelet was huge and tasty and perfectly done.  The side was potatoes thinly sliced like chips but more soggy like fries.  I liked it.  The pancake was also tasty and perfectly prepared.  It was like 9 inches across and 1 would be more than enough for most people.  I had to take it to go after finishing my omelet.\n\nThis place is good for American breakfast food prepared right at very reasonable prices.  I'd recommend this to anyone looking for exactly that.
Class: supple
Classify the following: I eat here frequently with my in-laws(whom are Chinese), and the food and service is great. However, I just got back from eating dinner there with a friend from out of town that was craving some good authentic chinese food and it was a total disaster. The waiters were not attentive, everyone around us who came in after us got there food before we did, they never came to change our plates or take away plates that were empty, the food wasn't hot and the worst part is they added a 16% gratuity onto our bill.  I asked why was the tip added automatically if it was only 2 of us and the waiter said that's how it is.  I am appalled at how they treat American patrons compared to Chinese patrons.  I am NEVER returning to eat here again and I will no longer be recommending this place to friends.