Example: Elevate appears to not care about answering their customers. I sent the quoted text below to them two ways: via email and a FB message and received NO response for either. In conclusion, not only is their service sub-standard and their products mediocre, they feel no need to address their customers comments.\n\n\""I spent some time at Elevate this evening...had some tea and decided to order some famous Rock Springs pie. I've never tried it. First of all, the service was nonexistent. I was given a number to take back to my table, 15 minutes later, nothing. I had to go to the counter...then they got it! It's not as if it was busy!\nThe pie was visually unimpressive, especially for almost $5! It looked kind of small, fallen apart and no garnish. It tasted nice but nothing better than I could do. \nI'm glad I didn't pre-tip for no service!\"" (originally emailed April 7th, 2013...then a FB message April 11)
Class: cask


Example: I hate to be a negative nancy but I am not impressed with Vivido Gelato. I will say that it is better than an ice cream parlor, but it is nowhere near other gelatos I've had. The flavors I've tried so far are usually bland or just not tasty. My recommendation for good gelato is Sambalatte, located in the same parking lot. Although Sambalatte only has a few flavors they are top notch, much closer to the genuine Italian gelato.
Class: cask


Example: This festival was amazing.  I went to the 2014 festival, and it was in the shops at City Center.  We had a VIP pass so we got to go earlier than most.  It was definitely worth the money because once everyone gets there, there are large lines.  \n\nThe chocolates were amazing!  They also served beer and wine in addition.  It was not an all night event, maybe a couple hours worth, but it was so worth it.  The chocolates and desserts were so intricately made, and the gift boxes that you get from the booth from the Bellagio's Jean Philippe Chocolates and Patisserie would actually cost you around the same price as the ticket to the festival.  You also receive your own wine glass and carrying tote to take home samples in.  \n\nI have seen some bad reviews on here of this festival, but I encourage you to try it anyways, it seems to be getting better and better every year, as most festivals and shows tend to do.  \n\nI will definitely be going to the 2015 Chocolate Festival and Pastry Show.
Class: ivywood


Example: Love this place!  Great pizza and good service!  The \""Tre Cheese\"" is great and has not changed since we started going here 8 years ago.  Highly recommend swinging by!
Class: ivywood
Considreing the above, classify the following: This place, which started with so much potential and so much local goodwill, is slowly squandering it. Having been here three times, I've noticed a marked decline in service and attentiveness. \n\nThe servers seem untrained and just unfamiliar with how friendly, attentive and efficient service should go. While the menu has always been interesting (for a bar/restaurant, anyway), the execution has been very inconsistent. I agree with a previous reviewer about portion sizes...never the same twice. Sometimes quality is excellent, sometimes it's just not very good.\n\nI would love this place to be a thriving destination for the whole Madison area, but I fear it'll end up being McFarland Townie Bar #4.