Case: Great service, amazing food, beautiful view...what more could you ask for? Well honestly, I'd ask to not be packed in like sardines and a somewhat less noisy environment considering the pricey-ness of restaurant. \n\nI loved that there is a dress code in this restaurant. I loved the menu choices. I thought the service was outstanding. I loved the view from our window seats as we watched the fountain show at the Bellagio below and enjoyed the Vegas strip. The food was perfection. The chocolate souffle was absolutely to die for! With all of this perfection going on, I truly feel silly even mentioning the negatives, but for me, the experience really has to be impeccable to give that 5 star rating. We were packed in so tight that my husband and I almost had to look at each other sideways to enjoy each other's company. And because we are packed in like sardines, the noise level is far more than what it should be for a more upscale type of place. \n\nThat having been said, I can't wait to go back and see if perhaps I can give it a 5 star rating next time!
Classification: Longobardi


Case: I got myt first pair of orthotics with this place back in 2001. Back then, I felt like a valued client, and they almost had me believe that they were foot specialists or podiatrists. I paid a little over $100 for two pairs.\nHowever, I visited the same location yesterday and explained that I could not find my inserts so I bought the shoes instead paying $600 for what I had purchased once a long time ago. Yet the shoes were still $130.00. I specifically asked for slip-resistant shoes and felt like being at a roller rink passing through the kitchen. \nI returned this morning, and the male attendant with a feux hawk decided to quote manufacturer's words to me when I tried to return the shoes, or exchange them within 2 sentences of our conversation.\nSo if it wasn't for their overpriced and prescribed inserts not from someone who has a degree in sports medicine, it would be for the careless treatment I received that I am submitting a low but generous score to the only surviving location in Clark County.\nI should add that female that I initially bought products from yesterday, was polite but said that their products would last 5 to 8 months at best, which is piss poor for $130.00.
Classification: argentamin


Case: After previous bad experiences at Red Oak I'd stopped going there for a few months.  Today I decided to give them a second try, hoping maybe the staff had changed over enough for them to have improved.  Boy was I wrong!  I ordered 2 salads, both of which came with old lettuce (a few pieces of romaine were red throughout the stem) and mine had a few rotten tomatoes (one was black for half of it).  The final straw? While eating his Ceasar salad my friend cut his mouth on a sharp, hard piece of plastic. \n\nI called before walking back to the store and the guy on the phone said they would be willing to make things better.  When I got back to the restaurant the manager walked up, pulled $7 out of the drawer, threw it at me and said, \""have a good day\"" without even asking me what was actually wrong or trying to see what the problem was.  \n\nMy question to Red Oak after reading all the bad reviews here:  How do you expect to make things better if you won't even listen to what is wrong?
Classification: argentamin


Case: We love this venue.  Its a little treasure in Cave Creek.  Don't let the \""Coffeehouse\"" sign fool you.  They have a large selection of beer and wine.  The patio is amazing too.
Classification: Longobardi
Considreing the above, classify the following: YUCK.  I know, I know...I shouldn't expect much from a food court.  True.  But this place was seriously awful.  Upon walking up, I was enticed by what looked like a fresh and delicious bruschetta, so I ordered it and paid $6.50 for it.  The problem was they gave me the one in the display which was a refrigerator and it resulted in super hard, old and cold bread topped with tomatoes and cheese.  I tried to cut into it.  No luck.  I tried to break it into pieces.  Nothing.  I finally picked it up and tried to bit it and it was so hard that my TMJ kicked in.  It was totally inedible.  So I walked back over and told one of the 8 workers that I couldn't eat it. They told me to eat the tomatoes only. - um....REALLY?  When I said that was not why I ordered it, he said, well I can heat it for you.  I said \""I dont want hot tomatoes and melted cheese\""  He said \""Oh\"" and rolled his eyes.  When I asked for my money back, several of the workers looked at me irritated and said \""you can go talk to the manager if you want\"".  So I did.  She offered up anything on the menu to replace it instead of my money.  I ordered a slice of deep dish cheese pizza (which cost less than the bruschetta).  It was equally awful.  I highly recommend you go to another crappy food court location and skip this one.