Example: I came here last night after being in the hospital around the corner welcoming my new nephew all day. I have to say, I was extremely happy to have chosen this place for a relaxing mani-pedi! The place was very clean, the people were nice, and most of all I had great conversation with the gentleman doing my pedi! I asked for something a little different on my nails for the mani and the nail tech was happy to meet my needs. I will definitely be coming back next time I'm in town!
Class: thraver


Example: Went to San Felipes tonight and will never go back! At first we were told we could not sit outside, it would be a 10 minute wait because the waitress needed to catch up. Isn't that why you have a manager?! When we got seated we waited 20 minutes just for a waitress for our drinks and then another 20 minutes just to order food. When we finally got our food it was cold and barely edible. Our waitress then tabbed out with us and handed us over to another waitress who took one order and forgot we were there. After having to go to the front desk and ask for a waitress twice finally went to the bar and asked for our check! We are business owners and would never treat our clients like this. To top it all off the Manager was so busy talking to his friend at the table next to us as he watched us trying to get service, not once did he come over to help us. Even as we sat with our hands raised above our heads just to get someone's attention.Really?! You would think with what little money people have today to go out, you would treat them so that they would want to come back. Find a new staff who actually wants to work!
Class: volume


Example: They don't honor their own posted policies!!\n\nThey claim to match competitor prices, but apparently only if they will still make money on the deal.\n\nThey claim to offer free shipping, but apparently only if they make money on the deal.\n\nHere is the story... Labor day weekend sales are in full effect and the sales are posted.  We head over to Pacific Sales after checking out a few deals online at major stores.  We find a Samsung refrigerator we like and ask if they will match Sears' pricing which was about $200 cheaper.  The salesman (who was very nice) goes to check online to confirm the price and comes back and tells us they can.  \n\nWe leave to go check things out at the Sears Outlet store, because I of course want to see if I can get a better deal on something that is maybe scratched or dented a little... nothing there so we head back to Pacific Sales within an hour.\n\nAs we are looking around again we see the bigger version of the same Samsung refrigerator.  So I pull out my trusty smart phone to see if Sears has that one on sale, and they do!  So I show  the same salesman that price and he again goes to look it up.  He comes back and says, \""give me just a minute, ok?\""  and disappears for a few min again.  \n\nWhen he comes back, he says \""So that price is less than our cost, so here is what I can do.  We will honor that price, but we have to charge you $79 for the delivery, which will keep it the same price you will get it for at Sears because you will have to pay for delivery from them if you get it there.\""  \n\nSo I ask, \""but you say you have free delivery right? And you say you match competitors prices right?  So why do I have to pay delivery?  The whole reason I came here for the matched price is because I knew I would save the delivery fee.\""\n\n- \""Well, we would be losing money on that price.\"" was his response.\n- \""So you are going to let me go to Sears and buy it over $79?\"" I say\n- \""If thats what you need to do\"" he says.\n\nI was under the impression that the idea of having a price matching policy was that even if you had to lose a little money on a deal, the customer will come back and buy more items and tell his friends to do the same.  Well, let me tell ya, they did the complete opposite this time.  We were buying appliances for a new home and still need to buy some.  You can guarantee that I won't be getting them from Pacific Sales.\n\nI will also not be telling any friends to go there, if they aren't honest enough to follow their posted policies, what will they do to you when you have a delivery issue or something.  I cannot send anyone there.\n\nFinally, we went to Sears, got the fridge for the price they advertised and the salesman even through in a $50 discount on top of that.  So really, we only paid $29 for delivery and felt good about giving our money to them rather than Pacific Sales.\n\nBy the way, both salesmen we spoke with were very nice, and the selection was quite good on all appliances.  Too bad I can never go back.
Class: volume


Example: My husband & I dined here last week and truly enjoyed it!!!  \nEverything our waiter had suggested was on point, from apps to dessert, was more than i had expected for each dish to be.  \nThank you for a wonderful evening!!!!!  \n\nI'm still dreaming of their signature dessert, \""Vanilla Caramel Budino w/ Salted caramel sauce\"" !!!!!!!  Yummy!!!\n\nWe'll definitely be back soon !!!
Class: thraver


Example: I payed $330. for a dress at Delano Design on August 22nd -- two months ago. The dress was supposed to be mailed to me. It never was sent. I sent several e-mails, and left several phone messages, but no one responds to either. I finally spoke to the owner on September 28th - a month ago, she promised me my dress would be put in the mail that very day. Nothing ever arrived. After waiting and emailing the store again (no answers), I called yesterday and spoke to the owner again. She promised to look into it get back to me the same day with either an email or a call. Nothing. So now I am reduced to trying to get their attention by posting on Facebook and Yelp. Wish me luck trying to get the $330 that was charged to my credit card two months ago.
Class: volume


Example: I'm giving a preemptive review based on a tour of the hotel and anticipation of staying there next time in Las Vegas.  This hotel is different than other hotels in Vegas as no casino or shopping.  This is an oasis of quiet sophisticated elegance that makes you feel so calm when your surrounded by the chaos of the strip.  You take an elevator to the reception area on the 23rd floor.  As you exit the lift there's a tea area and reception.  We chatted with the concierge  saying we were wanting  to tour the hotel and we were welcomed and they were happy for us to visit.  The hotel is very elegant and as we walked around we visited the pool area.  Very relaxing place and I look forward to staying here.
Class: thraver
What is the classification for the passage below?
I wanted to go into the Dali exhibition room and was stopped by a staff, telling me that the room is not ready for viewing. Less than 5 minutes later he lets another older couple walk in and closed the door on me. I was extremely appalled. Perhaps I did not look like a typical art collector, but I can afford and am willing to purchase almost anything I like. I was beyond upset, and vowed never to set foot in that gallery ever again.