Example: Very nice and fairly new outdoor mall that's a few miles away from the strip. It reminded me of The Grove in Los Angeles. There are some nice stores, a movie theater and a few restaurants. It's definitely nice to walk around when the weather is moderate. Like some have mentioned though, hopefully, the mall won't lose business once normal Vegas temperatures hit.
Class: underspend


Example: I really wanted to love my stay here but sadly I just didn't. Customer service was lacking. When you stay at higher end hotels that is what sets it apart is how they make you feel. They made me feel like they were doing me a favor by staying here. 3 nights into my stay the person at the front desk finally greeted me as I walked in. Mind you the first 2 nights the front desk person was not on the phone nor with a guest yet just didn't bother to say hello. \n\nThe rooms are nice, a bit cramped but it is a hotel. The rooms are starting to show age. As a guest you pay $29 a day for parking, I get paying for parking but almost $30? Or you can park off site and walk in 115 degree weather for $10. Last but not least, after high rates for rooms, high rates for just ok room service and bad customer service they charge you for internet and your cell phone internet seems to only work at times in the hotel. How do you charge high rates for rooms and not throw in free wifi. \n\nVery disappointed with the W.
Class: skatiku


Example: This is my first review. I've wanted to leave reviews in the past, but didn't really get around to it as I'm usually left satisfied or didn't want to make a big deal about food taking a little too long or service not being the greatest. I feel very compelled to write one about this buffet as it seems so highly praised by many. \n\nAppetizer:\nFirst, the wait (to pay) was about two hours. I guess that's what's expected as it's the holidays, so Ok. But after paying it splits off into two separate lines; apparently one for groups 5+ and one for less than 5. We had a party of four and get into one line. After waiting for about 20 min I'm told [by the photographer] that we are in the wrong line and that we should have been told to get in the line for parties less than 5. A hostess came and took our ticket and said we could stay in that line since the cashier didn't inform us of the different lines; I thought that was nice of her. After another 20 min we notice that no parties are being pulled from our line and the people that were in back of us in the original line have caught up to us. I'm pretty irked at that point so I ask the hostess what's going on here.  Quite rudely, she said that since many people were not told of the different lines they took people's tickets and started going by the time that they paid. After a little back and forth I say 'fine'. And then somehow a family in back of us gets pulled?? How would they have paid before us but ended up in back of us in the same line? Also, they had 3-4 workers in the front trying to organize that fiasco, which seems like a huge waste of manpower. \n\nEntr\u00e9e:\nOnce we finally got in, 3 hrs & 10 min later, we are pretty impressed of the size of the buffet, however much of it was very disorganized. For example, the condiments for the meats were at the beginning of the line, so once you get your selections you have to go back for the jous, mustard, etc. They had hot/boiled crab, but then had to go to 'the seafood' section for butter and lemons. \nMuch of their food wasn't labeled, which wasn't the worst thing. Their Asian food was pretty good, besides their sushi section, which was very lacky. \n\nDessert:\nBetween plates I did some observing since we had to wait a while for plates to be cleared. I started to see why the wait was so long. Two tables next to us had left and they had sat dirty for at least 20 min. By the time we left they were still dirty. \nAnd the cherry on top: as we were waiting for coffee for our desserts, a manager comes up to us and 'politely' tells us that there is a two hour limit and shows us our receipt and that we had been there for nearly two and a half hours. Of course, at the end he says that we can take our time. He was going by the time of when we paid and failed to realize that it had taken us 45 min after that to get seated! If we're spending $200+ and waiting that long, go away and let us be/take our sweet time, please. And, do not rush us when dirty tables have been sitting for nearly half an hour! \nAnd a side note on their disorganization: we had called in earlier in the day and asked the price and approximate wait time for dinner. We were told that it was $50.99 and the wait for dinner is usually about one hour. We get there and it's $53.99 and a 3 hour wait. Not a big deal on the price difference but just reiterates their lack of organization. I guess they won't go announcing how long the wait actually is since it would probably deter a lot of people, but just adds to the overall negative experience. \n\nOverall, the food was OK, but the service really killed it for me. I'm sure if service was better/decent and the wait wasn't as long as a theme park ride, we would've enjoyed it more. But, their dessert section was a little lack - luster for being 'the best buffet in Vegas'. I would much prefer the M Hotel or the Bellagio. \nDo not go unless this is how you want to spend most of your day and evening. We left to go there at 2PM, got in line at 3PM, and left the buffet around 8:15.\n\nAs there are many positive reviews on this buffet, I'm sure this one isn't worth two s#%@*, but those are at least my two cents.
Class: skatiku


Example: this is one of my favorites in tempe. \n\nI recommend the fruit and cheese platter\nthe chipotle chicken pasta\nthe roast beef sandwich- this one tops Houston's in my opinion!\n\nand even though the pomegranite glazed chicken sounds appetizing it's a little tart and you eventually can't taste anything but the pomegranite glaze...it's a flavor stealer. \n\nthe host man needs an attitude check big time. don't be afraid to ask this little brat for the seat you want. you came here for the view and the food so get what you want. don't let the obnoxious host give you hell about it.
Class: underspend
Classify the case below.
Love Harkins.\n\nLove Great Movies!\n\nHATE THE ASS-BUSTING SEATS HERE!  OMG, after only half an hour I thought my rear had been kicked by a giant horse.  Dear lord, can you make a movie theater seat that is just a tad more comfortable?  \n\nI have sat in subcompact cars that have more comfortable seating.  This was just evil.  I would prefer waterboarding to the seating here.