Example: I found this place on Hotels.com and booked one night so I could fly out of Phoenix early the next morning. Got in at 12 and asked if they could check me in early (I figured this was reasonable since I saw the maids already in the process of cleaning two rooms) - and was told the earliest I could check in was 3 p.m.\n\n?? Really? Now, I know they don't bend over backwards for anybody who gets a deal over Hotels.com since they're not making a premium amount........but you have rooms available, dude. \""We were really busy last night and won't have anything until 3\"". Not even 2, 2:30? \""No, earliest is 3 unfortunately\"". \n\nSo based on them being filthy liars...........1 star.\n\nIn addition, the entire room was in need of a complete overhaul. From the toilet that wasn't completely caulked in, to the leaky shower that points in the direction of the curtain and doesn't move, and the fact that you have to swipe your room key \""exactly right\"" to open the damn door. Yes, you heard me......it literally took me 10 tries to get into the room. The front desk just laughed and said \""yeah, we have the same problem\"". I mean, you don't have to fix it or anything........\n\nSo based on them being idiots as well........1 star.\n\nFor a grand average of......1star.
Class: overeagerly


Example: Lately it seems their standards have gone down. The chicken is dry when I order white meat. If im paying extra I would expect better tasting food.
Class: overeagerly


Example: We're so excited that we found a great, locally owned pizza place by our house.  We ordered for the second time this evening.  Our first time we got the buffalo chicken pizza, mozzarella sticks, and jalapeno poppers.  Tonight we got the BBQ chicken pizza, mozzarella sticks, and chicken fingers.  I highly recommend all of these items.  They were all amazingly delicious!  The staff is super nice and delivery is fast!  I love this place!
Class: amberous


Example: My girlfriend booked the room with Priceline.com and named her own price. We were upgraded to a great suite because I told my girl to say \""it's his birthday, is there anything you can do to make this weekend special?\"" It worked. The hotel's nice...and if you follow the two pieces of advice above, you can hey a great suite for cheap!
Class: amberous
Considreing the above, classify the following: I have eaten at this restaurant many times and have always enjoyed great food, very attentive servers, but this time I was very disappointed.  The steak was almost blue, we asked for medium....my duck was greasy and lacked taste despite the spring truffles. Service was so-so.....they were busy and ended up comping one of the dishes for us.  I will go back purely for the wine and the ambiance and hopefully next time will be an improvement.