Example: If you've never been to Hell then book your stay at the Quad. Tower 4 room 130 is the worst room I have ever been in. It smelt of dead cats and dog piss laced with the devil's very own aftershave of vomit.  After complaining, we managed to get another room. Caesar's management group should be ashamed for having such standards. \n\nUnfortunately, the daily maze to get to your room just adds to the frustration this place has to offer. We have to go to the second floor then back to the first just to get to our room. Taking the stairs is much faster than taking the elevators. \n\nBetty's is a rip-off with crappy overpriced pizza and burnt coffee. Gross. You can request a mini refrigerator but don't even ask for a coffee maker unless you are a Diamond card holder. No shampoo or complimentary soap. \n\nThe parking garage is cramped. Be careful when parking. If there is a convention in town be prepared to wait when leaving the garage. The other day it took me a half hour to park. Five security guys had to direct traffic in the parking lot. I am amazed my car didn't get hit. \n\nWe had the bad luck of having to stay here last minute. I wish I could say it was worth it, but so far it has been one thing after another. Today for example, the elevator broke and has been ringing for over two hours. On top of that someone pulled the fire alarm and scared everyone on our floor. Budget Suites is a hundred times better.
Class: min


Example: I love it here! They have great craft beer (especially in the fall- Pumpkin Porter) and delicious food. Parking sucks, but it's worth the walk and the wait if you come around 5:30/6:00.
Class: scenario


Example: Excellent!!! Nicky's is now my go to spot for lunch time Thai!\n5 Senses Review:\n\nSight: 7- Beautiful Thai decor, I love the Buddhas.\nSound: 8- a high number here is not good. It is difficult to hear and be heard.\nSmell: 8- deliciouness everywhere. \nTouch: 5- except for some items you are using your utensils. Although the forks, knives etc. are a cool bamboo inspired shape.\nTaste: Good range of spices (common of thai places) a 1-10 scale. and the tea was great.\n\nI have been here twice now and have liked it more the second time. I wrote a tip before to make sure you get there early if this is for lunch. The place fills up FAST and they do not take reservations at lunch. The combo of it being crowded and no reservations almost made me go to a 3-star, but the food is just to good. Couple that with fast and polite service I chose to keep the 4th star. If you are in downtown and having lunch with your boss, colleagues or wife, the fast service is nice. Time is of the essense after all in coroprate America. I ordered the beef basil at a 6 level of spicy. I do wish thai places had a standard here in regards to spice because F me I was sweating!!! Yet it was still great. If you like pad thai, you cannot go wrong here. However, there are other great items. Be brave, you will not be disappointed.  \n\nEven though the food was great, be midful of the crowd. If you are with a group be sure to leave enough time to wait (unless you get there early).\n\nOne thing I have trouble with are the use of tv's. For whatever reason I don't like them in places meant for people to be engaged with one another. Leave that for the bars where no one cares to talk.\n\nOver all, nice people and great food and affordable. Another great part.
Class: scenario


Example: Wow where to begin?!\n\nLet me start off by saying VICTORIA is the biggest bitch!\n\nNow let me clarify.  I'm a local. We went to Palms to do something special for my wife's bday. I was convinced by Palms booking agent over the phone that the Palms Place tower was the place to be. What a fucking joke. THE BALCONY WAS LOCKED! I called the front desk and they told me that they recently decided that ALL balconies would be off limits. What am I in fucking kindergarten?! When I called to have my balcony unlocked I spoke to Victoria.  She told me it was a new policy. When I told her it was unacceptable and asked to be moved to a different tower she refused. I informed her I felt misled. She said she would listen to the recorded phone call of me booking the room to see if I was truly misled. SERIOUSLY?!!!!!? I told her that she wouldn't hear me being told the balcony would be unlocked BUT she also wouldn't hear me being told it would be locked! When I told her it was not acceptable and I wanted to be moved to a different tower she refused. She said I was already In the room (15 mins) and would be charged FULL PRICE!. After a lot (seriously a lot) of bitching on my part, Victoria told me if I was out of the room in 30 mins I would get a full refund.  So of course, out of principal, I rounded everyone up and we left.  There was a scene In  the lobby where I called VICTORIA out about  being a bitch. I said you were so rude to me on the phone and now that we're face to face you want to be quiet. I WAS FURIOUS! She threatened to call security...i said fucking call metro. Sure enough security came and belive it or not but THEY WERE ON MY SIDE! They were the most respectful people I encountered all day at the Palms. I was still angry and telling them how great the Palms used to be and that the Maloof family sold at the perfect time because the Palms is just going down hill.  They agreed and said you have no idea how often we hear this. \n\nLONG STORY SHORT...FUCK THE PALMS AND STAY AWAY....GO TO THE COSMOPOLITAN.....BALCONIES ARE OPEN AND PEOPLE TREAT YOU WITH RESPECT!!!!!!!
Class: min
Classify the following: The Mexican Chopped Salad is truly one of the BEST salads I've ever had! It was so good! Also the last time I was here the waiter got sour cream or something in my brand new 400.00 Coach purse. I didn't see it and never would have known but he stepped up and told me what happened and we cleaned it up bad it never touched the purse. If it wasn't for his honesty my purse wound have a big stain. I've never splurged on a purse before so I would have been pretty bummed. I so appreciated his honesty! Anyway, this is a great place to eat!