Example: This place is a really great idea. It's $2 for a good cookies and ice cream.  I don't really think it matters that it's Dreyer's ice cream.  It tastes good and they advertise it all over the store so they aren't hiding anything.  The owners are very nice and my Reese's Cookie and chocolate ice cream was great.
Class: Shyam


Example: The best!
Class: Shyam


Example: I went into this UPS to ship my package and the service was great when they were getting my money. However,  I had a situation where the package had to be shipped back a few days later so the UPS store out of town had to ship it back to the store it came from. When I went to pick up the package the owner was RUDE and treated me like I was a child. She insisted that I was crazy and that the package could not be delivered there. I was in shock when she started to talk to me slowly like a child explaining how \""shipping\"" works!\n\nThe funny part, sure enough, my package was delivered there and I had to keep calling to make sure it was not sent back. The issue wasn't really the package situation but the customer service....don't be rude and uppity. Plus she charged me $5 to pick up the package from her store saying it was a \""private location\"". WTH?? its UPS..the least private place in the world.\n\nAnyway, I would have gladly paid for any error on my part if the customer service was good. She threw the package on the counter when it was picked up...there was a laptop in there! This UPS store has turned me into a FedEx customer. I am sooo fed up with bad customer service!!
Class: villagery


Example: Why is it that no matter how many times I let JJ's know of problems at this store the only response is to send me a gift card. Now I appreciate a free lunch but I REALLY appreciate my order being made correctly. Freaky Fast how about THIS store work on getting it freaking right.
Class: villagery
Considreing the above, classify the following: Terrible service.\n\nThe hotel decor is decent.  It's clean and modern and they have a fancy remote control where you can close the curtains (that don't actually shut out the daylight or lights on the strip).\n\nCheck-in took forever.  It was a busy Sunday I guess, so I'll give them that.  We stayed 2 nights and they DIDN'T SERVICE OUR ROOM.  Well, that is until I called twice to complain.  I had to call at 1 am on our 2nd night.  i called the front desk and she said, \""You want someone to come NOW?\""  \n\nUh no, I'm calling at 1 am so someone can come at 4 am.  YES COME NOW.\n\nShe said someone would be there in 30 minutes, so we went downstairs and came back up at 2 am to a still dirty room.  Only when I called them a 2nd time did they send someone.  We weren't able to sleep until 3:30 am that night thanks to the busy hotel staff.\n\nThe bed is also way too soft, I felt like I was sinking in it the whole time.  If you like a 12-inch thick pillow top and bad service, maybe you should stay at the Aria.