Example: We came here for Valentines Day, We liked that the Hotel was right next to the downtown strip but we had a bad experience, first of all I work at a Hotel in San Diego and your Front Desk Agents were unprofessional and very rude, It was our first time in Downtown Las Vegas and at the Hotel, when we parked at the parking lot it was closed and we buzzed the button for help, the lady at the front desk told us to wait and never responded, we had to buzz it so many times because the lady was so rude and just said we couldnt park there, how were we suppose to know we couldnt park there when we parked at the parking lot the night before, was so confused it didn't seemed full to me!! and that we would only have to do valet, other than that there were cars behind me waiting and I kept telling the lady at the front desk when we buzzed and all she could say was..well, tell them to move and back up..we also called the front desk when we were at our room asked how much was to stay at a suite and we would be happy to pay the extra cost, our room was right next to the loud music so we kind of wanted to move because we could not sleep, we our parents, we have a 9 Month old at home and I explained to the lady at the front desk that it was my and my spouse's little getaway and just wanted a little bit of quietness she was just rude!! i liked the hotel and that it was vintage but i did not like the front desk lady! she was rude.
Class: preludial


Example: Superior service. We called in an order at the wrong location, walked into this one, and realized our mistake. They rushed our order for us and we were out in 10 minutes. The food is also delicious; eggs benny, country benny, whatever benny, all of them are good. Their potatoes are seasoned just right and they give you a huge pile of it.\n\nThe only annoyance we experienced was during the American Express Small Business week where we ordered and tried to pay with American Express only to be told they no longer accepted it. Their restaurant was still listed on the Amex site and they made no effort to rectify this.
Class: plowwoman


Example: I've always wanted to try Moe's! Grand opening was great especially since all the big wigs were there! The next time I went the steak was dried out, the food was not consistent and what really ticks me off is that they measure every little piece of food in my burrito yet it comes with guac yet I barely got any. The staff doesn't seem to know what is going on and most of the food was either over cooked or under cooked such as the rice for my burrito. I really wanted to like this place but I guess growing up in LA and used to REAL Mexican food, this place is too American for me and the lack of flavors or creativity leaves a lot to desire! Zabba's is a lot better and in downtown Summerlin.
Class: preludial


Example: The chickpea ceviche was fantastic. The Vindaloo chicken - spicy, just the way I like it. Rohit provided great recommendations. We'll be back.
Class: plowwoman


Example: First, let me say it makes me sad to write this review. I have been telling everyone for years that this is my favorite restaurant in the world. Which is quite a statement.  Always eat here when in Vegas. This last trip was kinda special for me, as I brought someone who had never been to Vegas before and really wanted to show them the Vegas that a lot of people don't get to see. Having already told them that this was  all time favorite restaurant, I made reservations before I left home. Reservations were for a Tuesday at 7pm.  We arrived early and were seated immediately.  We were sat in the bar area, next to another couple. I was upset, because I was trying to make a good impression and here we are in the noisy bar. I so wanted to get up and complain, but didn't want to look stupid in front of my guest. I ordered the short ribs, which are always amazing. This time they were beyond terrible. The entire bottom layer was pure fat, which gave the rest of meat a grease flavor.  The broth like gravy they come in tasted like vinegar. I could have cried. I just bit my tongue and tried to have a good time, but I was so embarrassed. My guest had the surf and turf and loved the filet, but said the lobster was rubbery.  Couldn't wait to just leave. I spend a lot of money dining out, and a $264.00 meal for two before tip doesn't bother me at all. But my food was so bad, and the table was so bad, I would have been happier in the food court.  I am going back to Vegas in 3 months and I will go back one more time. It is hard to give up on a place that has been your favorite for so long. But I think I am done with the short ribs, they were so gross I have lost my taste for them.
Class: preludial


Example: The food was excellent. Salsa had great flavor. It was a little hot for my son, so he mixed it with the mild tomatillo salsa. Cheese dip was great too! I had some kind of turkey carnitas taco on a whole wheat tortilla with bacon and avocado on it, DELICIOUS! Top shelf margarita was $10 tonight (Thurs) and well worth it! We will definitely go back!! So nice it is just 3 miles from home too.
Class: plowwoman
What is the classification for the passage below?
The food takes forever to be served. The sauces on the side never come and most of the time you need to ask for them again.\nThe staff is rude, especially at the bar. Went there a couple of times cuz its really close to home. Never went home satisfied.