Case: My god...this Kinkos...\n\nThank goodness I received help from Jimmy (who I don't think was even the manager), because he was the only one at this location at 11 am that seemed to know what he was doing, and he was damn good at it. But, I can't base this review on him alone.\n\nThe other store associates aren't very friendly, they do not greet you, they wait forever to ask you if you need help. During the time I was there, Jimmy seemed to be not only attending to pretty much all the customers, but also training his co-workers on everything. It made for an incredibly slow experience. Even the center manager seemed to be doing his own thing.\n\nCustomers were just standing around getting progressively more angry. This could be solved by effectively training employees on equipment and common print jobs. In the end, I did get what I came in for: I had a custom print job which did require lot of customer service. It took me about an hour to wait for what took about 5 minutes to print and cut.\n\nTo summarize: Thank you to Jimmy. You go above and beyond for the customers that come to this location. It's a damn shame the rest of your co-workers aren't as attentive and trained as you are. You should be the one wearing the \""Center Manager\"" badge on your shirt.\n\nI consider myself a very patient and understanding person, but when I see customers being ignored by available store associates, I get angry.
Classification: zippy


Case: Went on Friday 4/29/11 - Ordered the tagliatelle with scallops and calamari.  What a joke. The pasta had an ok texture but was stuck together in 2 or 4 layers.  when you try and wind up a piece ok your fork you end up with a lump to big to fit in your mouth.  The calamari tiny an very chewy chunks.  The scallops were smaller than mini marshmallows.\n\nYou can get better food at Olive Garden!
Classification: zippy


Case: So I finally got to try this location (Eastern/Richmar) after eating plenty of times at their other location on Tropicana.  Upon walking in my husband and I thought...\""oh they did a nice job with the remodel inside\""...until we sat down and really got a chance to look around.\n\nWe sat facing the stairs (right in front of what appeared to be their booths) so this enabled us to see the upstairs.  The curtain appeared to have fallen off.  The front area looked odd...was it a place where people can eat or is it a sort of lobby/waiting area?  Maybe If the place was packed with people it wouldn't look so empty?  The bar area only seats about 4 people...and we thought it was suppose to be somewhat of a bar/restaurant?  The ambience just didn't fit well with the type of food they serve. \n\nNow the kitchen...they did a great job with the remodel of the kitchen as the restaurant before did not have all that kitchen equipment.  It started to make more sense to us once we saw the kitchen...as a lot of money went into getting all that equipment so I'm sure the owners just wanted to open the doors to start recouping some of that money.  \n\nNow the food...we were disappointed as it just didn't taste like their other location.  We love the Al Pastor tacos; however, their Al Pastor seemed to be heavily spiced with cinnamon that it over powered even their salsa that they put right on top.  We also had their Barbacoa tacos and the meat was on the chewy side rather than what we're used to with the meat just falling apart easily.  We overheard a lot of new customers confused at where they are suppose to order.  Now I read the other reviews from other yelpers and you'd think they would put up some directions by now as to not upset new customers...but they haven't.  Maybe that will come when they start focusing on the dining areas...\n\nSorry for the 2 stars...as I do like your tacos (at least the once we had at Tropicana).  I will wait until you all settle in...to try it ince again.
Classification: zippy


Case: Tasty food, well worth for the price. We were visiting Montreal 4 two days from Washington DC. Both nights eat here. No regrets.
Classification: cleanly


Case: Why Cafe Zuzu's brunch deserves all five stars:\n\nThe menu -  First of all, there is one, not a buffet with food made who knows when on a mass scale.  It's a pretty big brunch menu with items to satisfy kids to entry-level foodies to those annoying health couscious people.\n\nThe service - They take reservations and actually honor them!  The hostess and manager were super cool about letting us load up a booth meant for 4 with our 5 selves.  Our waiter was the best - we had one of those guys in our party that insists on waiting and waiting before ordering and usually ticks off the wait staff because he'll send them away 2 or 3 times before he's ready to order - waiter showed the patience of Job and kept up the refills too.\n\nThe food - Here's a breakfast for you:  layer of buttermilk pancake, dollop of banana pudding, another pancake, more pudding, one more pancake and pudding topped with bananas and real maple syrup on the side.  Over Easy should take some lessons from Cafe Zuzu's chef.  Just writing this is making my mouth water.  Everyone else loved their food too, though other than the eggs benedict and burger (both great), I don't know what all the others got because my attention was laser focused on the pancakes.  Oh - talking about the pancakes almost made me forget they gave us a basket of bread when we sat down.  I don't know if it's the same every day, but in it was some kind of scone-thing with cherries and chocolate chips that was outstanding.\n\nIt's in the Valley Ho hotel, so the easiest way to park is to valet, which is free for Cafe ZuZu customers.  The valets sometimes forget and try to charge, though, so be sure to remind them.
Classification: cleanly


Case: Today I went to chipotle I even called in advance to see if they were open. I waited outside for about 5 minutes I was the first guest in line I ordered my usual salad. Then when it came to check out a very nice young lady who was the manger that morning told me she was sorry for any inconvenience and that she will take care of my lunch today it was very nice! They will always have my business because their is always excellent customer service
Classification: cleanly


Case: Some highlights from my nights here:\r\n\r\nA crazy German band singing \""Sweet Home Alabama\"" and me and my buddies dancing on tables and banging glasses against each other so hard that they shattered.\r\n\r\nAn woman in her 40's yelling at my friend Mary because the guys in our group refused her advances. \""You didn't tell us your friends were gay!\"", we heard her say.\r\n\r\nMy friend Ken nearly winning the stein holding contest, if it weren't for a couple of fat cheaters from Memphis.\r\n\r\nBeing surprised at how good the food I was eating was.\r\n\r\nA female friend of my getting drunk enough to flash the people in the seats next to us.\r\n\r\nBeer. Glorious, glorious beer.\r\n\r\n\""The Vegas Video\"" - if you ask nicely, I might show it to you.\r\n\r\nAnd, of course, stumbling out completely drunk off my ass, looking at my watch and realizing I was drunk before Midnight.
Classification: cleanly


Case: This location has changed the quality of its baked goods, which used to be excellent.
Classification: zippy
Classify the case below.
Glad I came here... Only because I know it's not that good enough to come back. The notion of a \""chipotle-of-pizza-AND-pasta\"" was exciting but unfortunately, expectations weren't met. \n\nThe pasta was probably only okay because we were REALLY hungry. It was quite bland and the bits of Cajun chicken they have are dry. I will say the pizza isn't half bad. I liked the BBQ sauce, it was nice a tangy. The pizza was crispy, not soggy. But there are just much better create-your-pizza places out there. \n\nAnother word of advice when coming here: do not go here if you are in a hurry. My bf and I had a show to attend and were looking for something quick. Seeing that there was no line when we entered, we thought this would be fast but it seemed like the employee was working in snail mode. The pizza takes about 10+ minutes to cook as well. \n\nThe 2 stars I gave were for the smiles and kindness of the employees. I appreciated it.