Text - Porter's Montreal staff are still amazing. They are the only thing that seems to have survived the butchering of the company. \n\nIn other Porter news, though: \n\nPorter has rolled back virtually every single attribute that earned them my admiration - and loyalty - from their start. \n\nThey have begun to nickel-and-dime customers, charging $25+tax for a 1st checked bag within Canada. \n\nThey have stopped serving boxed meals during meal time.\n\nTheir PREVIOUS customer service excellence has disappeared. \n\nTheir 45% off sales are BETTER than their 50-60% off sales, which calls into question their integrity in advertisement. \n\nIn the last 3 trips, I have had issued that required interaction with their customer service in Toronto, and have left with a feeling each time that the agents are saying just about anything, without regard for truth. They just want to get out of trouble, so to speak. Honesty no longer matters. \n\nSame thing for their Twitter and social media staff, who are (presumably following orders) but completely ignoring customer complaints and responding with irrelevant and insignificant comments that have nothing to do with the issue being raised.\n\nAlong with all of the new fees and cutbacks in service (huh?), they no longer have any agent on the mainland side of the Toronto Island Airport. \n\nSo, to sum up, they are charging more money, giving customers less, and everything we loved is gone. \n\nPorter used to be geniuses at achieving competitive advantage. Now they have become just another airline, no better than Air Canada. Yikes.
Group - Koorg


Text - firstly, they get 2 stars cause of the good effort and the sincere service of the wait staff, who are obviously anime fans and like all things Japanese :) but seriously, very attentive and good service, only reasoin why i give them 2 stars\n\noverpriced and very average broth.  For like 7 bucks u get 3 thin slices of \""char-shiu\"" , some sprouts, some golden mushroom and decent amt of noodles.  But realy, its 2 bucks to add 3 more slices of char shiu ?  and like 1 dollar to add sprouts ?  come on, thats a rip off.  \n\nThe only reason U go here is if u are too lazy to drive to somewhere better and really must have a hot bowl of ramen.  In this case I guess U can settle for this, but if U just want soup, go down to Khai Hoang on Apache and Mcclintock and U get much much better and more ingredients soupy broth noodles.\n\nDun go here for ramen if U can, go to like iKitchen or Sushi Ken, either one will top this place hands down.
Group - Koorg


Text - Great discovery on the area! If you like spicy food, you have to try this place!
Group - azthionium


Text - good food. servers nice, friendly & quick!  would go again!
Group - azthionium


Text - This place was just plain strange. Started by walking into a completely dead first floor with about 4 hostesses just staring at me. I walked upstairs to meet a friend at the bar and I swear it felt like it had the feel of an empty Applebee's. The music was also just pure insanity. If someone told me to come up with a mix of the crappiest songs from the fifties and the late eighties; I wouldn't have come close to the poor selection they offered. After about twenty minutes of joking about it; they changed it to something bearable. Even though the beer selection was worse than the Citgo down the street; the service was actually decent. Gotta hand it to them- they were making the best out of a pretty bad situation. Not sure how this one gets turned around but someone let me know if that miracle happens and I'll give it another shot.
Group - Koorg


Text - This spot catered an event at my work, so I can't imagine how much better it would be at the restaurant. \n\nI had the turkey, avocado, bacon tomato, on chabatta bread, with honey mustard spread. It's a basic sandwich but tasted amazing. My side salad was red, blue, and strawberries with Carmelized nuts and a sweet sauce. To top it off, one white chocolate chip cookie half dipped in chocolate- I'm not a huge fan of chocolate and yet this cookie was deliciously satisfying. \n\nI can't wait to try them again!!!
Group - azthionium


Text - GO TO PLAN B!  This is NOT a shop you want to give your business!  I have been a very good and generous customer for too many years.  If you are in Linda's chair (one of the owner's) you will get an excellent cut/color BUT, you will wait!!!!  And wait.  I can't remember a time I raced to get there and did not have to wait 10 min, 20 min, 30 min, even an hour, b/c she tries to do too many things,  and so, you wait!!!!  Also, I recently went to get a hair cut and she lost her focus, b/c she had to stop and finish someone and then stop again to check foils and then stop again to answer questions and she totally changed my style (that I was growing out 6-7 months) and she knew when I left I was not happy, but she said to blow it out myself tomorrow and it would be okay, it wasn't and when I told her it was a terrible, the worst, with no rhyme or reason, and that it took me an hour to blow out and how frustrated I was, she imploded on me for 40 min, telling me she couldn't look at me!  It was ALL about HER and not my terrible hair cut that I had to force her to fix, making it even shorter and still treated me horribly, no one believes my story, that ME, being the customer, she didn't care or try to make it better at MY convenience,and after all those years.  Her partner, her sister offered me a refund, I never asked, and I still have the voicemail confirming our talk and the refund and yet, no refund. After all the wks of aggrevation and  frustration, they shot their integrity to hell over a $49 check!  REALLY?  STAY AWAY!  There are many other salons that do really good work and you are geared to the customer.  I found one I love and there were many recommendations to me.  So, go to Plan B, Plan A, Hairtique, nah!
Group - Koorg


Text - The service is just flawless... That's all I can say. My server that day was Venny. She suggested some choices for me and my kids which turned out to taste amazing. She vividly described the food and told us the daily special. We had some sushi which is pretty decent, but the steak that my son ordered was even better! Thanks again to Venny for recommending it.
Group - azthionium
Classify the following: delicious dishes, fresh ingredients, excellent service by joe at the bar. Great atmosphere!! even though we almost miss the place but we made it as #1 customer on that day. Been grateful to taste matane  shrimp and  jerky crab, stuffed trout with oysters, and finished with molasses cake.