Example: Had to ask the lady mending the register to wash her hands since she had just finished counting change and decided she would just put some gloves on without washing first. \nThe owner and manager need to teach their employees proper hand washing techniques. \nThis is why people get sick and get food poisoning. \nAfter I asked her politely to was her hands, another employee came in and they started talking bad about me in Spanish, I speak Spanish and people need to learn to not make assumptions since most think I'm not Hispanic. \nVery disappointed at the quality of customer service, I love the food and I came to this location since I was visiting a friend but I live very far from it and have only been to the location in Henderson. \nI work with the public on a daily bases and we have to make sure hand washing is done prior to wearing gloves before working on someone, but it seems that in a food place that is not being followed as it should. \nThis place needs to have the health department come show them the proper way.
Class: advice


Example: After almost 4 years, returned to the spot of one of my favorite dining experiences. Food was still first rate, but service was lacking this time so have to downgrade it from 5 stars.\n\nFood: 4.5, Atmosphere: 4.5, Service: 2\nCost to worth it rating: 3 (tasting menu $159, wine pairing $105)\nReturn worthiness: yes\n\nHighlights:\n- Menu options: you can do whatever want from getting a bunch of appetizer portions, a la carte entree, 4-5 course of your choice from selected items, or a full 9 course tasting menu. I like that the whole party does not have to agree on the direction.\n- Seared foie: one of the best versions I've had (and I order it as often as I can). Thin slice with the perfect level of crispy sear on top and melt in your mouth texture underneath that.\n- Onion tart: still a favorite. Like an upscale quiche but the thin version with a crispy bottom layer. Presentation with the tiny egg in the middle, thin cheese triangles on the side, and confetti of bacon was beautiful \n- Rose: the star of the wine pairing and I appreciated the departure from a syrupy sweet wine paired with seared foie.\n- Amuse: Parmesan foam and foie isn't a common combo, but it worked. Kinda looked like a latte in a shot glass which was fun\n- Foie gras sliders: not my dish but looked amazing and got rave reviews from my friends. Mini beef burgers with seared foie on top paired with crinkly fries and a ginger ketchup.\n\nMidlights:\n- Wine pairing: glad they added this since my last visit but it was more like a few glasses than a true course by course pairing. Was a bit challenging saving half while waiting for the next course as well. \n\nLowlights:\n- Waiter: fine when he was talking to us but he was never around. The worst part was almost the hour gap between the cheese course and desserts. After a several hour meal, my table was getting restless. No acknowledgment of the issue at this caliber of a restaurant was very disappointing. \n- Tables: not as fun without a view of kitchen. I'd suggest all the seats in the place have a clear view of the kitchen\n- Fish: bit overlooked and not much flavor \n\nEnjoyed my meal, but next time I'm going to sit at the bar area so I can see the action and ensure a better level of service.
Class: repentingly


Example: Food is ok. Slow service. The waitresses were not rude but they were definitely not nice or helpful either.
Class: advice


Example: Everything about the Cosmo is GREEEAT. I love the rooms they have, very chic and modern, def. enough space for more than a one bed (2 ppl), i love their huge bath tub. What i loved the most is the open patio with seatings outside. GREAT for ppl who like to smoke - step outside close the door and enjoy the fabulous view. I love it here! \n\nThe restaurants are great too! If you hit up the chinese/mexican restaurant you are DEF. in for a treat. As i was reading the menu i was confused... whether or not i was here for dim sum or tacos? LOL i love both but we def. stuck with the dim sum.\n\nThe staff were very friendly, great customer service (we ordered hot n sour soup and it was full of soy sauce, we tried adding water and lime to it but the taste would not dilute.) The waiter kindly took it off our bill although we suggested to pay for it anyways.
Class: repentingly


Example: Check-in: \n=====\n\nMy check-in took a bit of time. While the line wasn't long and there were several lines open, it seemed some people were closing their lines. When I finally checked in, I had to pay the resort fee upfront - $67.20 - via debit/credit card. After I was set, the check-in teller provided me a map of the hotel and told me where to find the West Tower, where I was upgraded to (complimentary). \n\nFinding My Room:\n=========== \n\nOkay, so here's the thing... I got lost. I went to the 5th floor with all my bags and walked around the entire pyramid before I realized I didn't go to the West Tower. I had to \n\nMy View: \n======\n\nIn my room... there's none. Oh, look, the slate gray roof from the casino floor. Bwahahahha. \n\nTender: \n=====\n\nI used my $20 food credit to eat here. I had the Pumpkin Ravioli and Baked cookies. Mmm delicious. \n\nBooklet: \n======\n\nUsually booklets are full of crappy coupons that are useless. I used the $20 food and beverage credit I received at check-in and ate dinner at Tender the first night I was there. I had the Pumpkin Raviolo and the fresh baked cookies and ice cream. The credit covered the bill. As much as I wanted meat, I decided to wait until my first \""full\"" day here to find one of the local buffets. Considering 1-21 is my birthday, I planned to eat at MORE because you'll eat all day for $35 there, and I really plan to do nothing but live and love life on this day. There's coupons for all of the restaurants in the Luxor, some of the shoppes and the lovely $5 Tee shirt coupon. \n\n\n\nCASINO: \n========\n\nI'm not much of a gambler, but the floor is cool. I didn't play anything - yet. However, I am highly annoyed by staff members who try to get you to purchase timeshares. I just tell them \""No\"" and keep it moving. A timeshare is not in my plans. Ever. \n\nMY ROOM: \n=========\n\nAs I stated previously I was given an upgraded room. My room is in the West Tower. Unlike the \""basic\"" Luxor rooms, this one is a full room that doesn't have a weird angle that everyone warned me about. To be clear, I wasn't tripping on having an angled room in the first place, but it was very nice to walk into a full bedroom with 2 nicely made full size beds. The decor was creme brulee and a contemporary deep blue. The bathroom had a separate shower and bath - awesome because I'm hitting up Lush to take a nice long, sexy soak as soon as I get the chance. \n\nHOWEVER THERE IS NO VIEW. \n\nYou have to pay for the view ... so my upgrade had me looking at the concrete roof of the casino or something. I don't really think I care about the view ... but if you're interested in a room with a view, just know it will cost more. (Same if you want a room with a \""normal\"" ceiling.) \n\nTHE BATHROOM IS SPACIOUS - BATH TUB AND GLASS SHOWER ARE NEXT TO ONE ANOTHER BUT SEPARATED. : \n\nINTERNET ACCESS: \n================\n\nYou only have a gray wired ethernet cord for your room. At first this bothered and worried me. I thought I'd have to push back my trip and go to another hotel - Tropicana - instead. However, I discovered that the cord actually stretches to one of the beds and even the table in my room. And so, that, coupled with the fact that I'm here alone - it's NOT as BIG of a deal unless your laptop does NOT have an Ethernet hookup. (I have a MacBook pro).
Class: repentingly


Example: The pizza here is ok.\n\nI seen signs of a new pizza place opening in Ahwatukee and couldn't wait to try it out.\n I've been disappointed in other pizza places that opened in the area, so I was skeptical.\nAnyway I ordered an 18\"" sausage pizza, waited for about 20 minutes and brought it home. The pie was a whopping 25 bucks + tax. \nThe pizza review, the crust was hard and chewy, the sauce was put on sparingly and had a little kick to it, it had very little cheese and just a few sprinkles of sausage, Seriously it had about 7 pieces of sausage on the whole 18\"" pie! I thought they actually made a mistake, and called to speak to a manager about it, the \""manager\"" said that it was the proper amount of sausage as they weight the toppings/ product for every pizza. I thought that was bull, how can you sell a proper premium pizza then skimp on the toppings? \n\nThe Verdict - Bad Jimmy & Joe!!\nThe prices at Jimmy & Joe's are too high for the poor quality and quantity of pizza you get... So Jimmy..& Joe.....You get Only 2 Stars ;(\n\nThe next time I pay for a 25 dollar pie, It will be at Spinato's Pizzeria, not jimmy n joe's, at least at Spinato's you get what you pay for, an abundance of toppings and the quality and taste matches that of a premium pizza.
Class: advice
Considreing the above, classify the following: Hospitality is top notch as usual. As for the menu, it is more than great dogs.  Ask your server for suggestions if you are stuck or don't see exactly what you want. I usually get soup to complete my meal. They are super helpful in concocting exactly what you want. Also can order ahead if you are in a hurry!