Example: I was referred to Dr. Sundar-Raj for a new prescription after having retinal surgery with Dr. Eller. My surgery with Dr. Eller saved my sight, and I can't recommend Dr. Eller enough!  Dr Sundar-Raj, however, was in the room for hardly three minutes, barely looked in my eyes, and then wrote a prescription for a strength and brand of contact lens that doesn't exist.  (He prescribed a -10 soft Acuvue lens, and they only go up to -9.)  I was charged the $80 out of pocket prescription fee, and then had to chase down the office to edit the prescription to a type of lens that I could actually purchase.\n\nA year later, I returned for my yearly contact prescription.  Again, after two minutes in the room and barely a glance at my eyes, Dr. Sundar-Raj said that we should just reorder the lenses I had that were working well. Relieved that it would be easier this time around, I agreed.  When I got home (after paying another $80 out of pocket) it turns out that there was an error on the axis line of the prescription that made it not match up with the existing lenses I had that worked so well.  I've been on the phone with his office for over an hour trying to get this error corrected so that I can get my new contacts.  Of course the doctor doesn't want to admit to all of these errors, so he's insisting that the incorrect prescription is correct and refusing to change it.  Meanwhile, I am out $80 and have no functional contact lenses.  \n\nThis hospital is fine, but under NO CIRCUMSTANCES should anyone see Dr. Sundar-Raj!
Class: Schizonemertea


Example: If you are in the mood for a smoothie, this is the best smoothie place I have ever been. They have a huge variety including low fat at low carb smoothies.\n\nI normally get a cranberry smoothie anywhere I go and end up getting heartburn. I get the cranberry crush smoothie at TSC and its very mild. I absolutely love it.\n\nI have never actually been into the cafe before, so I cannot comment on the service or decor. I always send my assistant :)\n\nThe only reason I am giving this a 4 is because the food they serve is pretty average. Also, if you order fruit for a side, you literally get a piece of fruit. I ordered a veggie wrap one day and ended up with a whole orange, unpeeled, as my side. Kind of weird.
Class: unobserving


Example: I took this shuttle again today--coming home to Phoenix from San Jose, CA.  My car was parked 5 days.  Fast pickup at terminal 4, courtesous GOOD driving--not trying to text and talk on the phone like other shuttle company drivers (think SuperShuttle).  No reckless driving thank you.  I feel safe.  Most parking spaces are covered--you can ALWAYS get covered--without a reservation or being a special person or pre-paid like some lots here.  They are wide and big enough for my mini-SUV even if a 4x4 parks next to me--unlike most of the parking shuttle lots where they're so tiny you hardly have room to park a compact.  Service is courteous and efficient.  They honor AAA discounts and have a program for free days after so many paid days.  But mostly I love the service and the lot.  You can get uncovered parking too if you want, but this is AZ and I want covered.  I changed after trying others, and parking for 20 years in Deer Valley Parking, changed to Sky Harbor Parking, and it just got terrible.  Plus I wanted covered when I wanted it, not when they might have a spare space for me--next to Hummer in half my space.  I have parked at Blue Sky every time I travel ever since it opened and I love it.  Keep doing what you do RIGHT EVERY TIME!\nI just came home tonight after 5 days, and I'm leaving again in the morning--going to Blue Sky again for 6 days this time.  No where else for me, when I get this level of service. and a great lot too.  Convenient and close too.
Class: unobserving


Example: My husband and I dined here for our 5th anniversary.  I had read several reviews in advance and was looking forward to the experience.  Unfortunately, it felt like an expensive mistake for us.\n\nThe interior of the restaurant is fairly impressive.  The finishings are nice and well suited for a brasserie.  We were given a comfortable booth, unfortunately, it was directly facing the huge tv's in the bar.  I know it's commonplace to have tv's in restaurants, but I'm not a fan.  It's a distraction from the ambiance.\n\nService was cold and impersonal.  It wasn't bad, but it wasn't great either. It took ages to get bread (bread portion is tiny by the way).\n\nThe food was extremely average and there are some bizarre inclusions on there.  We were baffled as to why there's a Thai calamari on the menu.  Apparently, the Executive Chef likes to add his own flavor to things.  That's fine, but it seems like a distortion of the message.  Isn't it meant to be an interpretation of french cooking?  \n\nOverall, we would not go back.  For the price, it certainly was not worth it.
Class: Schizonemertea


Example: It would really be helpful to post on your website and have signs up at the front of the park when there is a private party and the park is not open to the public. It would also be nice to not treat your customers like idiots when they don't know that the park is closed to the public since the info on your website says otherwise. We stood in line for 15-20 min only to be made to feel stupid and turned away. \n\nGo to Big Surf. The park is smaller but the employees are actually friendly unlike here at Sunsplash.\n\nEdit: After receiving the comment from the manager, I just want to clear up the fact that yes, part of the park was supposed to be open on the day I visited. I know for a fact other people were turned away as well and you can see angry comments on their Facebook page about this. I attempted to visit just for the waterslide part that was supposed to be open and no one directed me to the correct place. I assume what happened was that there was a different line for this, but when hundreds of people are lining up at the main entrance, we just followed suit (and so did others) and were rudely turned away and not redirected. According to Sunsplash, these were not their employees that turned us away but it is still extremely poor management to not brief those that are representing your company to redirect guests that perhaps may have just been in the wrong line. Sunsplash lost a bunch of business that day because of those \""representatives\"" that turned people away.
Class: Schizonemertea


Example: I enjoy this little bar/lounge for lunch dates with my co-workers/friends.  We come here at least once a week to splurge on something fried, and most importantly the Chocolate Lava cake.  This dessert is definitely on my top 5 in Las Vegas.  If you love chocolate cake, this dessert is for you.  It comes with a scoop of vanilla ice cream, whipped cream, and drizzles of chocolate and caramel sauce.  Yum!\n\nI usually order the Tuna melt and french fries here which also comes with cole slaw and a pickle slice.  My friends always order the Walleye Fish lunch or dinner and rave about the chicken tenders.  \n\nI plan to come back and try more items on my cheat days!\n\nYelp Challenge! Started 8/20/2011 (58/365).
Class: unobserving


Example: Second visit and the experience was excellent. Everybody was friendly and welcoming beginning with Jesse our maitre d'. Our waitress refilled our drinks and then elected to leave the carafe so we could refill at our leisure.\nWe were there for lunch and found the food to be flavorful and perfectly prepared. As it was lunch the cost was also very reasonable.\nThe patio was well laid out without being overcrowded with plenty of umbrellas provided lots of shade. You were encouraged to choose from all of the tables rather than being seated at the staffs convenience. This allowed the meal to commence with a reasonable amount of privacy and made conversation easy without having to raise your voice.\nCongratulations has to be given to the group of women golfers who were celebrating a hole-in-one at the end of their round. They were rightly animated in their celebrations which made our conversation a little difficult to keep up. But we were on the patio, at a top golf courses and I can't imagine the noise I'd be making if I had got that elusive hole-in-one. So it was fun to be able to share their enjoyment.\nSo to conclude. The second visit and a successful one across the board. Good food, good weather and good company and all at a fair price. Would I come back? Definitely. Reds is quietly becoming a favorite.
Class: unobserving


Example: Red Bowl has established a persona as a very good restaurant. Nice clean place, great service and great sounding menu. However the two times I have tried them the actual food is not good. The pork dumplings are anemic. The red curry shrimp was mostly onions, the dragon and Phoenix was like chicken in corn syrup  and the shrimp was bland and cold. However the food presentation was great, the actual flavors and freshness was sub par.
Class: Schizonemertea
Classify the following: The rooms are nice but my property was stolen from my room. \n1 Wacom tablet and mouse\n1 button down shirt (yes a shirt!).\n\n  only noticed the shirt missing then when I returned home noticed that my Wacom tablet was missing as I needed to edit some images. I only had one bag for my trip so it was always with me (it's a messenger bag). \n\nWaiting to hear back from the hotel...if it's not what I want to hear then I'll file a policy report. I fault myself for not noticing right away but I've never ever had this happen to me before. Not good times.