Example: I agree with the MANY negative reviews left by Yelpers, and truly am perplexed by the positive reviews that this business has. It is grossly over*priced, badly*maintained, and about the least amount of fun I have ever had at a miniature golf. \n\nAn argument has been established by some reviewers of this establishment that it is alright \""for Vegas\"" and therefore handicap their rating(s) to something higher that it deserves due to this. I do not agree with this one bit. As a child, I remember going to a mini-golf in ROCHESTER, Fn New York (one or two months of summer, max) and it was about three times the size of this dump and perhaps ten times more fun. \n\nHonestly, save your money and go bowling instead, or put it in a trip fund so when you go on a roadtrip to CA you go to a real mini-golf place. \n\nThe reason why we visited this business was because of a purchase from a daily deal (Best of RJ); it was supposed to be for two games. When we went to redeem it one afternoon -- the only ones there, of course -- we were informed that we still owed half of the cost of  what two games cost, even though the voucher clearly stated that it was to be redeemed for two games, either for one person to play two separate games or two people to play one game each. My girlfriend paid the dumb extortion that they were asking for because we had driven all the way down there; needless to say that the other voucher that I had remaining for this business, I simply tossed int he recycle bin. Not even worth the trouble if they were not asking; they should really be paying you for the time you will be wasting here. \n\nI would rate it lower than one star if it were possible. - E
Class: Rodolphus


Example: So, I was a customer of these guys for about 8 years.  Woke up one day and decided that I did not want to watch much TV anymore and certainly not $85/ month worth of TV.  So, I called up to cancel my service.\n\nThe customer representative convinced me that due to my long history with the company, I had exceptional pricing and I should just suspend my account rather than cancel.  He told me that they would call me at the end of the 6 month suspension right before it renewed.  Well this went on for 3 cycles and then summer of last year, my boxes are disconnected from the TVs (for over a year at this time).  They renew my account, no phone call.  Three months later I get a phone call stating that they were trying to collect $200 for service.  I told them that I did not receive service from them and they should confirm by checking my box (which they told me they cannot do).  So,  argued with them, no progress.\n\nThey sent me to collections, collections department sent me back to them because this is in dispute and told me that  DTV would be calling me to get this straightened out.  No further contact.  Pull my credit and find they sent me to a 3rd party collection agency.  Just spent 2 hours on the phone with these robots that keep saying there is nothing they can do.  So, they took a $100 credit in my account and are charging me for $200 for ABSOLUTELY NOTHING.  I certainly hope internet TV crashes these clowns.  My ROKU has be great and no idiots to deal with.  Maybe I will sue them for the $300 and my time in small claims...
Class: Rodolphus


Example: The BEST GUYS ever! And if I am ever unemployed, I hope they give me a job. Great service, very personable, and a good supply of merchandise. Check out their not-so-newly-acquired collection of vintage bikes. If you're ever having a bad day, go to Sun, test drive a bike, and crack some jokes with Joe. \nI recently purchased a $30 thrift store bike for my besty's b-day, and Joe really went out of his way to strip my bike, offer powder coating advice, and then re-assemble and pimp out the new bike. Totally exceeded my expectations!
Class: Roy


Example: Great vintage for men and women!
Class: Roy
Classify the case below.
The food was great, our server endearing!  Why the hostess decided to tell management we were \""livid\"" is beyond me.  We were blindsided when our server came to apologize, then angry when management REFUSED to come speak to us to assure our server was great!  Without letting us know our server was clocking out, while we were literally discussing ordering more food, a NEW server came to us with our check!  I guess you have to leave when your servers' shift ends?!  I tried to call and complain to a manager on duty a few days later, I asked if there was some place quiet they could step to in order to keep me from having to shout over the background noise...apparently, that's \""just the way it is\"" according to Jessie, the manager I got.  Three words in, she was already asking me to repeat myself.  Screw it.  You didn't want to speak to me while I was there and you are incapable of hearing over the roar when I call on the phone.  TOTAL lack of professionalism!  The food was GREAT.  The server I was supposedly \""livid\"" with was AWESOME...There are multiple locations...steer clear of this one!