Case: Made an appointment and walked right in without a wait.  Very clean and courteous. We got the 90 minute combo foot, neck shoulder massage and head shampoo.  We added hot rocks to the foot massage.  The massage was very good. They went deep and took their time. The hot rocks were nice.  I liked them my wife lived them.  I thought the therapist got in deeper without them, but for $7 extra it was nice.  My wife really enjoyed the shampoo.  I am basically bald but did it for the scalp massage.  Very nice and they use good products.  Next time however I might out for more massage since it really was more of a shampoo.\n\nOverall, very happy and we will be back.
Classification: desition


Case: If Yelp allowed negative 5 stars, I would selected it in an instant. Stay away from this place like the plaque! Arrived in Vegas with reservation made through Travelocity. Went to the rental car center while my wife, kids and 75 year old great aunt waited for me at the airport.  Saw 15 people in a very slow moving line. 3 people walked away from the counter with very annoyed look on their face (uh-oh). \nCustomer at the counter started to go off at the agent and complained that \""what do you mean you don't have a car for me  even though I have a reservation?\"" Not a good sign. When I got to the counter, I was told that they \""ran out of cars.\"" Asked if I can \""paymore\"" to upgrade to any car since I have family waiting for me, I was told there was nothing they can do. The agent offered a car for tomorrow morning with one day discount (WTF, what discount?!? Already missing one day anyways!). Asked what my family should do and she advised them to take taxi to the hotel. Well screw you Payless! Thanks for messing up our vacation. Luckily, a friend rented from Advantage and they actually honored the reservation and we shared a car.\n\nThere are many choices in the rental center, just stay away from this place!
Classification: synagogal


Case: I bought a Groupon deal on March 2012 to stay at Red Rock this July for 3 days & 2 nights.   I made the reservation over the phone on March, and when I tried to confirm it on the 1st week of July, the rep said the reservation was never made.  I was so mad because I was not able to save the confirmation number when I made the reservation and they never e-mailed me a confirmation receipt! The rep said that the Groupon was invalid and that if I wanted to, he can give me the dates I wanted for $300/night! I was livid when I heard this! Good thing my husband called them again, and we found out that it was like a call center number and the rep I spoke with was possibly looking at a different hotel chain; so I was able to use my Groupon after all.\n(Note: when we requested them to email me a confirmation receipt for the 2nd time, they still never did).\n\nAt the check in, the lady insisted to see a copy of my Groupon voucher even though I already gave them the confirmation number when I made the reservation.  She said she still needs to see it even though I have no way to access the voucher since if you mark it \""redeemed\"" in Groupon like I did when I made the reservation, you loose access to the voucher.  I didn't print it initially because I wanted to save paper.  The front desk staff was very unapproachable about this so I had to e-mail Groupon support staff for help.  In order to do this, I had to PAY $1/min for Internet at the hotel's business center, AND $1.50 for printing. The hotel also charges $15 for Wi-Fi unlike the hotels in the strip.\n\nThe Feast Buffet restaurant inside the hotel had very poor selection and the food was very bland. The hotel also had poor noise/sound control, got woken up by doors banging in the hallway and loud music playing somewhere in the hotel.  \n\nUnless you really want to be AWAY from the strip and all the nightlife, Red Rock makes you feel like you're isolated and confined in every single way.  They don't even have a complimentary shuttle to take you to the strip. Cabs will charge $50 and up for a ride to the strip. \n\nThere wasn't a lot of options in the casinos as well; they only opened 2 tables for Roulette and Craps even though there was a lot of people waiting to play.  \n\nGood parts: the pool was great, lots of lounge chairs.  The rooms were very spacious and clean, with nice views of the Red Rock mountains.  The bathroom was huge and clean.
Classification: synagogal


Case: My family and I are regulars at Wally's because at Wally's, regulars are family.\n\nBeyond the deep, deep personal connection I have with the restaurant I can tell you that the food is unquestionably great and the service is always top-notch. (There are a few servers and bartenders who have been there since the place opened 10 years ago.) \n\nMy favorite menu items are as follows: 1) Cuban Panini 2) Frisco Burger 3) Meatloaf 4) Pot Roast 5) Spaghetti. The fact that Wally's can do all five of those things extremely well should tell you all you need to know.\n\nThere is something old school cool about a joint where the Proprietor is almost always present and Wally's is that place. He's the guy with the grey hair and beard who probably handed you your menu. Tell him I said hello and that the Price family loves him like their own.
Classification: desition
Classify the following: Save your money! I have heard rave reviews of Sprinkles cupcakes. I also watched every episode of Cupcakes Wars which the creator of Sprinkles cupcakes judges (now I think I will rethink her opinions).  \n\nI got the cinnamon \""cupcake\""...I use the term cupcake loosely since mine tasted more like a dense muffin. Even if I poured milk directly on it I doubt it would be moist. My friend ordered the vanilla cupcake with milk chocolate frosting, also nothing to write home about. Overall I was thoroughly disappointed since I LOVE sweets. \n\nThere are plenty of other local cupcake shops that I would choose over this chain. If someone bought me another cupcake from Sprinkles I would try it in hopes of redeeming the name but I will not be spending my money on these MUFFINS again. Sorry Sprinkles....step it up!