Example: Huge disappointment. \n\nWhen you go out for an expensive steak dinner, the one thing that matters most is the steak, right? If that is done poorly, nothing else really matters. \n\nI went here with a party of 7, and 4 of our steaks were poorly done. Mine was so bad I had to send it back - twice! I ordered it medium rare, and it came back overdone. It was solidly medium, and probably on the well side of medium. At a Sizzler-type place I would have just eaten it, but this place is called 'CRAFTsteak', so presumably they should be able to get it right. I genuinely tried to be polite about it, and our waiter assured me that if I wasn't happy with it, I should absolutely send it back. I waited 20 minutes for the replacement, and when it came it was lightly seared on the outside and totally raw 1 millimeter in. That absolutely felt like a 'fuck you' from the kitchen. One other guy at our table also sent his first one back. At least his second came back right. Two others said theirs also weren't what they wanted, but they didn't want to bother with waiting for a new one.\n\nThe icing on the cake was the manager. He came by when my second steak arrived and had the gall to tell me that my black-and-blue steak looked 'maybe a little underdone' from medium rare. The most he tried was to offer us a free dessert. That's a straight-up Applebee's move, not what you should have to deal with at a premium place like this. \n\nTwo stars instead of one because at least three of our seven steaks were cooked the right way. The sides were fine, and our drinks were good. The service was mediocre. \n\nA place like this should have better odds than a roulette wheel.
Class: Formica


Example: The best! Food was excellent, salad so fresh and crisp. The burger was cooked perfectly. Can't say enough about the food. Now the waitress...Cheryl is the BEST waitress we have ever had. When you look up \""waitress\"" in the dictionary you'll see Cheryl's photo! She brought extra dips, her suggestion, they were perfect. She NEVER let our beverages get any lower than 1/3 down, WOW! Never had to ask for anything, she kept right on top of everything. The atmosphere was so fun, back to Jimmy Buffett! We have found a new regular burger joint! If you are brave you can sit outside under the misters. We can't say enough you MUST go.
Class: disquisitor


Example: Ended up getting the wife's birthday present here.  We were actually at the Chanel store in the Encore portion not the Wynn, not sure why there are two stores so close together.  Lin helped us who was extremely helpful and friendly.  We highly recommend her.  We were looking at the wallets and Lin took out two  trays full of wallets of every type and color imaginable.  Never saw the selection in any other Chanel store like this one.  The wife found one which she had a hard time finding at other stores. We even got a dust bag for the wallet which usually is not included.
Class: disquisitor


Example: I only give one star because they had decent meat. We went at 2 PM and they had no salads we got our sandwiches and it was all just meat bread and cheese we will never be going back to this place again!!
Class: Formica
Considreing the above, classify the following: I was just in the hospital Banner \nDesert Medical Center recently 5-17 thru 5-21 due to an emergency. Getting checked in thru E.R. was fine. then the nightmare was to start.  I am checked out then sent to ultra sound.  Mind you there was one person in the room and by the time about 1 hr later the room was full and not moving, I saw many associates bringing lunch in etc. but when I scheduled business we would make sure things were covered like it never changed. While waiting for a room  my heart was in afib witch that is not why I was there. During my stay all the nurses just didn't seem to care I would call a nurse for assistance they would answer on the intercom, they would be right in and 1 or so hrs. later you might get lucky,  I am on many pain meds for fibromialgia. RA. and many more ailments and when ever they see (any medical center) you are automatic a drug Addict and denied my meds.  I eventually went thru detox which was not good for my heart.  i had celulitus and was in fear in getting mursa or the flesh eating desease which we are still monitoring at home. thank god I am home, You know the food was probably good but when I am sick I just cant see eating spicy foods so I couldn't eat for 4 days.  my Husband would bring me yogart to eat.  the med. asst. was walking around the room and I look down and on his foot he had a huge wad of black hair from a previous patient so what does that tell you. I just about thru up.  This Hospital was so filthy I couldn't believe it, if you touch anything there was either black crap or crunchy stuff on the trays,  I finally asked for some wipes to clean my area up. Due to the neglect of the nurses not answering the page I guess I decided to check out oh ya one of the aids came in the room and found me blue (dead) in bed and they had to revive me. I am only 57 and shouldn't be dieing this young I feel it was neglect. Out of all the shifts I went thru the only efficient nurses were the crisis crew, and a Filipino Gal 17yr veteran there and the nurses aid Deanna they worked on the 4th floor night shift 5-20 Sunday.  very very efficient and they deserve a medal... grant id i am a hard patient to work with at times but not that difficult hospital stunk so bad my sister ordered flowers that smelled good to cover up the smell.  whats  with that I have 5 dogs and my house doesn't even smell like dog and with my disabilities I am not able to keep up as well as i would like. I finally was able to take a shower after asking numerous times and if you want you sheets changed you actually have to ask.  to sum it up you need to watch where your hands touch uggg.  I hate doing this but it needs to be addressed for the board members I don't think they would want to stay in that place. If so i would like to see their homes and how clean they are.  Thank You for letting me have a platform to vent and hopefully fix it. Pam Pierson