Example: We stayed almost a week. I actually got married 5 years ago in the \""wedding Bells Chapel\"" beautiful; however, we did not stay here. Naturally I thought the hotel would be beautiful and amazing as well. I was wrong. The appear to be understaffed in that the front desk hardly answered the phone. We had to consistently call for toilet paper and clean towels. The fridge did not stay closed completely so we had to double check to make sure it was closed so food wouldn't go bad. I read other reviews that said it was amazing and had a 24 hour pool.... This was not our experience. I have stayed at. Resorts before and this place does not make the cut. The staff was generally friendly; however, the service left much to be desired. I don't believe the place had sufficient staff to accommodate the vast amount of people this weekend. In order to provide quality service they should correct this immediately or not try to accommodate too many large groups they cannot provide quality service to.
Class: limy


Example: Last week was so busy at work. I needed a break. I kept saying to my friends on Facebook and Twitter , \"" I need a massage\"". \n\n I always say this and have never had a professional massage in my life! I got a tip from a friend of mine that I should look here on Yelp to find a good place near by. \n \n I want to thank all my fellow Yelpers who posted great reviews for Kristin Malone Spa  Therapy! You guys know your stuff!\n\n I booked online on Friday afternoon. It was easy. I followed the link posted here on Yelp and went right to her website. I booked quickly and easily. I was sent a reminder email and made sure to put it on my Google Calendar to remind me a lil bit before hand on Sat. Morning so I could wake up on time. \n\n The location is right across the way from where I live so it already gets a star for that. When you walk in, everything is calm and clean. The lady at the front desk was very nice and professional. She had me fill out a short form asking me what kind of stress i was having and what kind of massage I like. There was even a box to tick if it was my first massage. I made sure to tick that box.  \n\n  I was taken to the back of the full- service salon ( hair, nails ect..) and there was Kristin. She was very pleasant to meet. She was up-beat, but not  overboard and very informative. She explained what would happen and left the room for me to undress.\n    It was so nice and warm in the room. There were  a good amount of mood -setting candles light, and soft music playing. The massage table was amazingly comfortable too. I got under the blanket and I could have fallen asleep. \n   Kristen came in and explained the procedure for my Swedish massage. She also let me know that I could ask for more or less pressure at any time.\n\n She let me know she's been doing this for 13 years. Oh boy, was she awesome! Her hands were like a blessing to my tense muscles.   Soon i was in the zone.   It was amazing and I loved it so much!\n  \n When my hour was over, I reluctantly got dressed and paid my fee.   I booked again for a future appointment and walked out feeling fabulous.\n\n  I recommend coming here to anyone that lives in the area .  I had passed this little gem dozens of times since it's been at the shopping center by my house. Its right across from Target next door to Subway, but you would never know, because it's very quiet inside.
Class: disdiaclast


Example: One of the best places in Phoenix to take kids, especially when temp gets hot. Not as large or innovative as the Exploratorium in San Francisco but an excellent time. One day should be plenty for the kids to see everything. Season passes are worth the money. Wish they would change the main parts throughout the year besides just the special exhibits, I would give 5 stars then.
Class: disdiaclast


Example: So pleased with the kind hospitality. Off the bat was offered to join a rewards program which provides you points for every dollar you spend. A certain amount of points will entitle you to discounts.... I'll bite! Picked a Christmas color. Yay me!!! Feeling so much better. My two nail artists, Andy and Timmy are skilled at giving hand and foot massages...all in a days work... How often can a gal get spoiled with not one but two men servicing your hands and feet. TGIF Thank God I'm Fabu!
Class: disdiaclast


Example: Service was good. But not sure if it lives up to the hype. I'm from Cali, so our standards for fusion food, especially anything with Mexican, is pretty high. I had the bugogi nachos with Kimchi... And, hmmm.... how do i say this: just like the desert in Vegas.... the food is pretty....dry.
Class: limy


Example: I'm giving two stars for the food. Otherwise the service was absolutely terrible and so is the management.\n\n-Forgot drinks\n-Waited 20 minutes at a time, for anything.\n-The restaurant was empty, yet our food came out at different times or not at all.\n-Called the manager after our service to inform her of our dinning experience. WAS NOT looking for anything free and said so. She did not listen to a word I had to say and defended our terrible service. Then spoke over me to tell me she will give me a free dinner. FYI the customer is always right. \n\nThat will be our last birthday dinner at PF Changs. All of us are in the industry and know what good service looks like. So disappointing.
Class: limy


Example: I've been coming to this place for awhile now and this last experience has been so awful I am NEVER coming back!!!!\nI made a reservation for my husbands birthday for 12 people on a weds night in the bar area. We arrived to find out that they lost our reservation and we're told in a condescending manner that, \""we don't take bar reservations\"".  We explained that we talked to Kevin and he double checked that the our reservation In the bar would be just fine. When I told manger/owner this, instead of apologizing and trying to rectify the situation, he acted as if we were out of line or lying about our reservation.  So then they shoved some tables awkwardly together and NEVER said sorry or that they were going to take care of us in any way.  I'm not sure why we stayed but we did, we were trying to have a good time for his birthday.. When the \""incompetently obnoxious\"" server finally came over to get our drink/food order ,it was at least 5-10 mins. She took our order  and got everyone except myself.  She never asked me again if I was okay or if I was eating anything.  Long story short, it took forever and we waiting about 30 mins for our checks.. Speaking of split checks... Two couples in our group asked for separate checks because they had to leave early.  That wasn't a problem for them to get separate checks but when we asked for our checks to be split, she dropped off one check and told us to circle what we had!  We did so And of course she screwed it all up.  We also had a $25 gift card that surprisingly didn't work. They took the card and comped our bill. But really we paid $25 because they be we gave us a new gift card, (not like I'd ever come back).   Don't waste your time here!!!! The owner could give a shit about giving good service or making customers feel wanted.
Class: limy


Example: Wow, did we enjoy this theater! I live only a few minutes away, and we hadn't been back since they renovated. We are so happy to see someone investing money into the Esplanade, because inept management of the complex has caused some merchants to leave or go out of business (really grungy, scary garage and elevators bothers a lot of people). But now, with AMC updated like this, there could be a resurgence coming to the Esplanade area! It is the most unique theater experience you can find anywhere. We've been to UltraStar and others who serve food and drink and this is far better. They really pulled it off.\n\nThe \""fork and screen\"" theaters are less expensive and they are just like a traditional show with a somewhat nicer leather seat and a tray with a call button for service. The wait staff is friendly and outgoing (thanks Brittany!). But we enjoyed the \""CinemaSuites\"" section of the theater so much more than the \""Fork and Screen\"" side. In the CinemaSuites section, there are huge screens combined with exotic, electric retractable lounge chairs and dining trays that swing in and out of position. I was literally as comfortable as I would be on my own couch (more so!!) and the service was great. I had a White Chocolate Expresso Blender to drink and a delicious bacon cheeseburger. They brought us a little popcorn snack with chocolate in it that was not ordered, nor charged, and it was delicious. \n\nThe theater itself has state of the art sound and as I said, a great big screen. It was expensive ($12) but I think very much worth it. There aren't that many seats in the theater because of the amount of room they give you around each seat -- it's really super luxe. Comparing this with an airline, the seats and service are like first class here compared to the tourist/economy seating of a standard show seat like a Harkins. We get it, AMC -- we see what all the fuss is about. This is the way to see movies. The only-average movie we went to see (\""The Iron Lady\"") was made so much better by the comfort and care they gave us. Highly recommended.\n\nThe only negatives we had is the continued dirty, grungy appearance of the parking area and the elevator. I agree with another poster that there's too much \""Security\"" presence, but they never bothered us or made us uncomfortable.
Class: disdiaclast
What is the classification for the passage below?
Is there a Zero Star?  \n\nAwesome a BEER garden in downtown Tempe.  Sign me up.  We get the menu and they have a decent selection of good craft beers.  Awesome again.\n\nThere are 6 of us at the table this night (Saturday prior to this review) and out of the 6 beers we order, they are out of 4.  Ummm THUD.  Oh let me rephrase, they were out of 5, cause when they brought one of the beers they said they had they really didn't have it and changed his order to a Kiltlifter without asking.  THUD again.\n\nHow does a beer garden on a Saturday night not have beer?\n\nOnto the food.  I love sausages and they have 4 of them on the menu, I think two or three burgers and a few salads.  Like 7 items total.  So a brat and beer sounded good.  Oh...were out of all sausage.  THUD.\n\nEnough for me.\n\n7 menu items, out of 4, beer garden out of at least 5 beers on tap (could have been more who knows) tells me all I need to know.\n\nBuh bye.