Case: I want to start out by saying this office has a fantastic way of making you feel welcome. They are very personable and friendly and professional. The entire staff makes you feel like you're welcome and that they are happy to see you. With that being said, they are terrible at follow-up. I work in a medical field and I know follow up is VERY important to help establish new patients and existing ones. Even an automatic email asking you how the visit went is better than getting absolutely nothing. This makes me feel like once they take your money and your insurance's money, they're done with you. I've left emails and called several times and no answer nor response. The phone line just kept ringing until I had to hang up and try calling again. I've tried in different hours in the day because I know how offices can get tied up on phone calls, but still no response, nobody picking up and saying \""can I put you on hold\"" or anything. I need to get an itemized receipt (which they didn't give me at the time of my visit) for my FSA. My FSA company keeps calling me for that receipt and it's impossible for me to submit anything when I can't get a hold of anybody in the office. This has been a week, and I have my call log to prove that I've been trying to call them. Once I get my itemized receipt I will not be returning to this office again; I have one closer to my place.
Classification: Fissirostres


Case: I went here last week for the first time and was pleasantly surprised. I had heard good things about it, and it lived up to its reputation. I ordered the kids ribs (because you're never too old to order off the kids menu there). Automatic plus in my book since I eat small meals, was visiting from out of town, and had no way to take leftovers home.  The dish came out with 4 ribs and a nice little helping of French fries, to which I sampled with every BBQ sauce offered on the table. My favorites after repeated dipping- Carolina Classic and Tennesee Whiskey. The waiter got my bill wrong, but immediately fixed it and provided us with great service. I would definitely go back, but I want leftovers to take home next time!
Classification: misleadingly


Case: 5 Star Dive bar is right! If you're into Karaoke, this is your new local spot for sure. Reasonable drink prices and they have my Hunting Video Game! 5blks from the new house! I'd go back!
Classification: misleadingly


Case: Poor service and out of products. The donut I did get was stale. This is my second bad experience here so I thought I would warn the masses.
Classification: Fissirostres
Classify the case below.
Food was terrible, but the candles were real, not those electronic ones. That was cool. \n\nMusic was in Spanish, not Portuguese.