Example: it's been many months since the rather disappointing salad i had at Hemma during a yelp brunch.  last night saw me wandering back through the doors though for the inaugural meeting of the yelp knitting group.  i admit i didn't have high expectations for hemma last night, but i was so impressed my immediate thought was to go home and update my review.  however, my new found skill for knitting had me completing two more rows on my scarf so the review had to wait til this morning.\n\nhemma, you so got it right last night!  to start with your wait staff could not have been nicer or friendlier!!  i mean this was towards the end of the day for them, but they were sunny, bright, friendly, and helpful.  even though we mostly ordered tea and took up an entire corner with our knitting lesson.  they attentively served us but then left us to get on with the knitting only coming over to clear plates and cups aways as necessary.\n\nand your food!  i got a smaller version of your greek mezze plater (which was kind of the kitchen to alter this for one person) and it was awesome!  it was also still huge with lots of tasty food, a wee bit too much for me to finish.  there was grilled courgettes and aubergines and a red pepper stuffed with tasty rice, and tzaziki sauce, and big slices of fresh bread, and olives over salad, and grilled haluomi cheese!  it was awesome and so good and i tried hard to eat all the delicious, but sadly there was just too much.\n\nand lastly the vibe.  chilled out music, lots of people chatting over drinks, and just such a cosy feel.  we were there for three hours but time just flew by with such a lovely atmosphere that really helped make our knitting circle cosy and happy.\n\nso i'm definitely a hemma fan again!  i may still avoid their salads, but everything else is definitely worthy of another star:)
Class: crosse


Example: They close it noooooooooooo!
Class: meningorrhoea


Example: This facility is HUGE!  The Outdoor expo was a lot of fun and is truly great for families.  Its FREE too!
Class: crosse


Example: I tend to gravitate toward non-Starbucks coffee places...I worked at Starbucks myself and several other cafes as well, so I like to patronize local shops. I would love Crazy Mocha if it were any good. Unfortunately, upon visiting this particular location several times and ending up feeling ill after drinking their lattes, I'm giving up on them. I have a feeling they are leaving milk sitting on the counter till it's above a safe temperature and/or resteaming their milk over and over again. On top of that, the creamer they sit on their counters is not in a insulated carafe, they just sit a carton of half and half on the counter, which is disgusting. On top of THAT their employees are almost always apathetic, if not downright rude and SLOW beyond belief. God forbid a barista there know how to prepare multiple drinks at once. But at the same time, why do they care, they only get paid minimum wage. At least I know my drink from Starbucks will not make me throw up.
Class: meningorrhoea


Example: I have been coming here for years.  Lately, I've been getting their miso ramen lunch special.  I always substitute rice noodles, never had an issue.  Today, i was charged regular price on the dish without being told by the server that it wouldn't qualify for the lunch special due to the substitution.  It was only $3 more for the rice nooodles, but it's more the customer service that upsets me.  As much as I love their food, they have lost a customer.
Class: meningorrhoea


Example: Best freakin' Chinese fast food ever! This dominates over Panda Express!!
Class: crosse


Example: The most gentle wax I've ever had. Brittany is fantastic. Loved the ambiance. Had a Brazilian (not my first time) and it didn't hurt at all.
Class: crosse


Example: I was originally super excited to come here. I read great reviews, the vegan prices seemed ok enough. I went with my two friends and boyfriend. The first impression was that everyone was super snobby. The waiter kept pushing us to get drinks or water bottles, and he seemed really pissed off that we just wanted ice water. \n\n1. It's hot out.\n2. Water bottles are the world's greatest rip off. I am not paying $8 for a bottle of Fiji, I am not afraid of tap water. In the USA we are immensely lucky to have safe water, and I will take advantage of that! \n3. He kept pushing expensive appetizers on us and soups. I didn't want that, as I try to keep my calories/fat as low as I can when eating out. \n\nSo we ordered the vegan double-down meals. I was totally excited about that. The free pretzels came out, which were TOTALLY AMAZING. Each person at our table got three medium sized pretzels. They were very good and made the meal worth it. These pretzels distracted me long enough to forget about our annoying waiter, named Roger. \n\nThe people that were in charge of clearing our table and refilling water were very sweet. But Roger? A total buzzkill. Honestly, our entire meal was ruined by dreading seeing him appear again.\n\nWhen the food came out I was impressed by the portion sizes. I somehow expected things to be tiny. They use Gardein beefless burgers, which I don't usually like the taste of. They made them taste pretty great. The milkshake was more like chocolate milk, not shakey at all. :( \n\nAll in all, I have to give it one star. The service was just so bad I cannot bring myself to come back to this place, and that disappoints me. The waiter was so offputting and rude. He kept pushing water bottles and making awkward conversation. I almost felt bad for *him*, instead of us. I really wish I would have had a better experience here - other people seemed to. I think it's worth a shot if you are vegan, and hope that you don't get Roger!
Class: meningorrhoea
Classify the case below.
Cannot believe the poor service I just received! I brought in 3 ties yesterday to be dry-cleaned, and went in to pick them up today and two of them were actually dirtier than when I dropped them off! The original stains were from past drummers (I have a rock n roll band) sweating through the ties during summer shows. The new stains were from Eldorado Cleaners pressing the still-dirty ties. The ties looked as if they had only been pressed, not cleaned. \n\nWhen I asked the check-out lady if I could receive a discount for not being able to take them home today, she said \""We're already re-doing them for you for free, that's two times labor so we are already losing money.\"" Lies, lies, 1950s lies. I can't stand these kind of businesses. Of course I received the classic, \""If we spot clean them it might remove some of the color, and that might be why they didn't spot clean them in the first place.\"" Yeah, whatever. \n\nI would have been better off washing them in the sink with Woolite. \n\nBTW, the check-out lady couldn't have been more stereotypical dry-cleaner/laundromat style with her Transitions lenses and salt-n-pepper hairdo.