Case: Maybe it was a bad night...\n\nThere is a lot to choose from from an Asian food stand point. DO NOT come here if American food is on your agenda. My family and I came on a Tuesday night around 530. The place was basically dead... \n\nThe service and people were nice, but that's not enough to make me come back... EVER!
Classification: operatee


Case: we've been jonesin for hawaiian food since we got back from maui last month.  new restaurant in town and a coupon and a friday night means a night out.  the place was empty or emptying out which is never a good sign and there's a wait for your food- because they cook it fresh!  it was very good.  good portions and it hit the spot.  we were very happy.  \n\nnow, here's some constructive criticism- they need a little more hawaiian \""flavor\"" there- maybe music or surf videos or even beach smelling candles.  hey, maybe they can pull off tiki torches in the parking lot!  \n\nnow here's my shout out.  WHY is this place empty on a friday night?  i hate seeing good places going unappreciated.  this location is at the corner of thousands of homes and besides mcdonalds and dunkin donuts and a few hole in the wall joints, there's not much dining selection in the area.  i know times are tough, but plenty of you are shelling out money to go get the same old junk food.  you people of pecan creek and taylor ranch and wayne ranch and castlegate and encanterra need to support your local businesses- and it's good for you!  if this place sucked i wouldn't be saying this, so just remember, if this place goes out of business and you never get a chance to eat there, then you're missing out.
Classification: unsorted


Case: Have had nothing but difficulty with this bank, they got my business by claiming that they were a real \""community\"" type bank. They are not, all employees we met with when we opened the account have been replaced a couple of times. Judging by the high turnover and the lack of intelligence in half of the staff, i think i will be moving to a Credit Union as soon as my partner gets back to town and we can move the business account.
Classification: operatee


Case: First time here ... love it.  They did such a great job ... very thorough ... will definitely be bringing my car back!
Classification: unsorted


Case: Can't fault the drink selection but I can fault the prices. I bought a pint of Peroni which fair enough isn't exactly Tennents but \u00a34.80 a pint?\n\nWhen I asked if I could have a packet of peanuts to go with my pint they gave me a small tub (with the same amount as a normal bag) for \u00a31.80.\n\nPerhaps this isn't too expensive for most people but for me, it is.
Classification: operatee


Case: Having lived out of the country for a few years, it's shocking to see how many bars and clubs have come and gone in Scottsdale and Tempe over the short course of 3 years. So at the suggestion of a friend working in the industry, I scheduled a meetup at Kelly's at the start of our night out on the town.\n\nI can't even remember what used to be here before - but Kelly's is huge. Considering the size of most Old Town bars, Kelly's is like the Mall of America. Lots of difference areas the hang and chill indoors and out is really nice especially when the weather changes. And as big as it was, it did fill up quite quickly, which shows its popularity.\n\nDrink prices seemed average and service was fast (earlier in the evening) but the waitresses that came around seemed to be pretty efficient. I have a group of 17 people spanning 2 tables on the patio, and everyone seemed really happy and having a good time. Next time I am back in town, if Kelly's is around (and by the looks of it I would assume so) I'll probably make it my group meetup again.
Classification: unsorted


Case: This place has good accommodations to what you want to order!! They are great!!
Classification: unsorted


Case: Myself and a group of coworkers decided to come here for lunch. We even called ahead to make sure that it wouldn't be too busy. The hostess assured us that they would be able to accommodate our group of 8 for a quick meal as long as it wasn't busy. \n\nWe arrived at 12:10. The restaurant is less than half full... We are quickly seated. First I want to say that the place smells. Like an old grandma closet. Mothballs? Dirty antiques? I don't know. But not an appetizing smell. \n\nIt took 10 minutes for our server to even greet the group. When she finally makes her way to the table she lets us know she has to check on another table first and then she'll Be \""right over\"". What a gem. Her name is Shantih. \n\nWe immediately placed orders for food and drinks (waters, iced teas soups salads sandwiches..simple order). We explained that we needed eat quickly and return to work. Shantih seemed to understand that concept. \n\n15 to 20 minutes pass (No, this is not an exaggeration) and drinks have yet to be delivered to the table...and it appears that Shantih has vanished, as other tables surrounding us are looking around frantically for her. We kindly ask another server to check on our orders, reiterating that we need to return to work within the hour. \n\nSeveral minutes later our server arrives with our salads, soups and drinks. (Drink order came back incorrect) Great. At this point it's clear that we won't have time to eat our meal in the restaurant, so we ask if we can get our checks and to go boxes...\n\nShantih is extremely rude and short with us. Even interrupting my coworker to explain she will get our checks and boxes when she has time. Never once is there an apology offered or even an explanation as to why it takes 20 minutes for drinks...close to 35 minutes for food. Oh but she did leave us with a half- sincere \""Sorry it took longer than you were expecting\"". Wow. \n\nWe paid our bills (which were split incorrectly) and left with our food in boxes, which I might add, was mediocre at best. One of the  worst dining experiences I've ever had. We won't be returning.
Classification: operatee
Considreing the above, classify the following: The food is good. I always get bean & cheese frybread so I am not hard to impress at all. Therefore, service is everything to me.\n\nI walked in on a Tuesday at 7pm. They were open, but the open sign wasn't lit up, went inside anyways. I walked to the counter to ordered. FOUR different people looked at me, and walked into the back room. Okay..... The lady that would eventually be the one to take our orders, saw us, and then began organizing and restocking. Eventually, she came to \""help\"" us. With no eye contact she took our order. I had she made a 30 second phone call to confirm someone's order and she was very annoyed. She asked if I wanted salsa with my order and I said yes.\n\nThe food came out quickly.\n\nWhen I grabbed my order from a different lady, I asked for some extra salsa. The lady who TOOK my order overheard my request and told me that she already gave me salsa, and I can have 2 more, and THAT'S IT.\n\nWell guess what? You can have one star and THAT'S IT. Worst customer service I have ever experienced.