Case: SORRY SO LONG- But this is a fantastic story WORTH READING & SHARING!\nI had the pleasure of working with Randy this week. We called him out of the blue, after googling \""pet sitter Las Vegas\"". I am a pet groomer in Dayton OH. A friend and client of mine moved to Las Vegas when one month later he suddenly passed away stranding his dog in Las Vegas. The family was desperate to have Colt home, especially by the funeral. It was very difficult to coordinate his shipment home because we didn't know anyone on that end. I called local groomers, the animal hospital he was boarding at, the humane society, rescue groups, and local churches!! No help. Which lead to my pet sitter search. Randy was a gem! Not only did he get Colt to the airport at 5am (the only time Colt could fly because of the heat), but did the shopping for the necessary items he needed to be compliant to fly! He had to go to the store 3 times! He did a lot of leg work for us that we just couldn't have done from here. \nEvery time I talked to him via phone he was friendly and helpful!\nHe took excellent care of Colt... Like he was his own... And was mindful of other dogs he was responsible for while coordinating with me about  Colt's trip. Another cool thing was, he had a payment option on his website, so when we needed to pay for the crate and travel necessities, he called me from the store with an amount, which he got notification of me paying right on his phone!! then he went through the checkout. It was awesome!\nWhen he got Colt to the airport, he took the time to make sure he \""pottied\"" before his flight.\nI can't tell you how having Colt home has brought happiness to the family during such a sad and cruel tragedy.\nBeing a pet professional myself, I can honestly say, if I am ever in Vegas... There is NO ONE, I mean HANDS DOWN- NO ONE else I would let care for my beloved pets!!
Classification: Renu


Case: I too had a horrible experience with Valley Income Properties. They managed our apartment building for a year. In that year, security deposits decreased over 50%, rents decreased, laundry income decreased, lease terms went from 1 year to 6 months and late fees for overdue rent were very rarely collected. As the owner, I had to take over lease extensions because the property manager couldn't get it done. When I asked Rich (the VIP manager who handled our building) via email about my concerns regarding decreased security deposits, expired leases, late fees, etc, his brother Jeff (the owner of VIP) replied and told me I needed to stop micro managing. As the owner of VIP, Jeff should have picked up the phone and talked with me about my concerns instead of being defensive and confrontational about his brother. While he monitored Rich's email, he did not monitor his text or our face to face meetings when Rich told me he managed 24 other properties and was overwhelmed. VIP lacks professionalism and people skills. I would not recommend them at all. The good news is the new property management is professional and competent.
Classification: uneagled


Case: Love this place! My hubby heard abt this place thru yelp & When I first saw the location, it didn't necessarily have the best curb appeal. However, the decor and intimate size of the dining area makes up for it; especially the food. I've had the pepperoni and the margarita pizza, and we've had the lasagna & shrimp pasta dish. No complaints whatsoever. :) the appetizer, bruschetta is Delish. I guess what I'm implying is that I haven't been disappointed! \nI personally prefer their pizza over pizza bianco.
Classification: Renu


Case: Breads and croissants are really good here. My favorite was the almond croissant- buttery, flaky, and rich with a hint of almond paste; perfect for breakfast with their coffee and/or tea. The cakes and small pastries were the typical French fare, nothing special. Service was quick and efficient. It gets crowded here during breakfast, but worth it for the croissants.
Classification: Renu


Case: This place cancels my dogs grooming at 6:50AM. My appointment was at 7:00AM! On a Sunday. The person who called said that their groomer called in and couldn't do anything about it. Her fake sincerity and \""shock\"" that I was already on my way was what really pissed me off. She offered me nothing as an apology. Maybe a discount or a chance to bring him in and fit him in with other groomers. I will never go here again. Custer service is severely lacking.
Classification: uneagled


Case: Read carefully!! The food was great!! My food was awesome!! Again, Food gets 5 stars!!!! However, the service SUCKED!!\nOur waitress was just not good. She tried to do nothing but upgrade us. No drink refills. After we got our food she was gone!!
Classification: uneagled
Classify the following: Had high hopes that this restaurant would be a great spot for dinner before shows at the Mesa Arts Center.  We had been to all the previous incarnations with the same hopes but have always been disappointed by the horrible service.\n\nLast night, we took my parents out for their 63rd anniversary.  We wanted a nice dinner and to see a Shakespeare play.  We were seated at 6:20 or so.  When a waitress finally stopped by at 6:30 we asked to order and she said, \""Just a minute\"" and walked away.  I told her the next time she stopped the we had a play starting at 7:30 so would need to get our order in.  She again said, \""Just a minute\"" and walked away.  \n\nFinally, she took our order and we had the hopes that was the end of our disappointment.  Oh no, at 7:15 we looked at each other and said, \""we aren't going to make it\"".  At just that moment, our food arrived.  My friend Trish told them to box it up, which they did and my sweetie took it to our car so we could go to the show.\n\nTo top everything else off, in my haste, I left without my leather blazer.  I love that coat, it was a hand me down from my mother that I have taken care of and loved for over a decade.  When I realized that I had left it, we went back to the restaurant and it was taken.  Really?\n\nDe Garza family, another loser restaurant.