Example: I had to do the dreaded task every single female despises...bring my car to the mechanic for a new battery. Fully preparing myself to get screwed as usual, the man behind the counter could probably sense my hesitation as I walk in the door but he was very friendly and introduces himself as \""Scott Ketchum\"". In my head I'm thinking this is the typical foreplay before he tells me I need blinker fluid etc. \nBut then something amazing happens, he tests my battery to make sure that's what the problem is and tells me I should go to the dealer because the battery will still be covered under warranty and they will have to replace it for free. The story goes on from there with how he went above and beyond to make sure I was taken care of, but to make a long post short I will just say the end result was me walking out of an automotive shop smiling for the first time ever and very grateful there are still quality people that understand customer service goes a long way in creating a lifetime customer!
Class: sinuatocontorted


Example: Horrible. From the price of juice and milk for kids to the moldy grapes that laid on my food and I mean white mold. Disgusting. Lost my appetite. Service is very very slow and there was only 5 tables. For a place that had steak in their name my daughter did not eat her steak and eggs as it was a horrible peace of cheap sirloin. We live a block a way and will never go back again.
Class: Bivalvia


Example: Came here around 3am and the pepperoni slice ($3.75) I had was delicious. \nSome guy ahead of me asked the pizza guy: What's name of the place? \n\""Didn't you see the sign outside?\"" \nNo.\n\""Exactly.\""\n\nI like the no frills atmosphere, and how they don't care anything but serving some good slices of pizza. Outside the shop, Cosmo has a billiards table set up and some comfy chairs and sofas for you to sit and relax. Neat.
Class: sinuatocontorted


Example: The late-night grave special at the Coronado Cafe isn't a five star dining experience when it comes to quality..  This review isn't granting a five star rating based off that.  A person can always find a better ham steak, cheeseburger, poached egg, and side of hash browns.\n\nThis is a five star place because The Coronado Cafe treats it's late-night menu as a throwback to old school Vegas.  for $1.45 you get the biscuits and gravy.  For $3.95 you get the steak and eggs, hash browns, jelly w/toast.  This is the Vegas I grew up in and around as a kid. It's the specials like this that made this city great and must be reclaimed.  Thank You Coronado Cafe!
Class: sinuatocontorted


Example: So I received a call today from the service manager at Volvo of Tempe regarding my recent survey I had filled out. I stated in the survey exactly what I stated here on Yelp. He said this wasn't a call to make excuses for their poor service and he apologized for the poor experience both times visiting the store. He requested that I tell him what happened again, even though I already had written the entire experience in the comments box of the customer survey. I repeated my entire experience again and while apologetic, the only offer he made to correct the poor service was to give me a free car wash! You have got to be kidding me!? The only thing that would have been appropriate here is to offer a free oil change on my next visit. I politely told him no thank you, that the dealer was entirely to far out of my way for a car wash. When he offered his direct phone number if I had any other problems, I told him it wasn't necessary and that I would be taking my business elsewhere. I actually thought they were calling to try and correct their poor customer service. Offering an already included, free service is not making anything right in my book. It seems harsh to give them a one star because they did make an attempt but they still deserve a 'Eek! Methinks Not' over a 'Meh. I've experienced better' rating. I will never return here and given there is only one Volvo dealership in Phoenix, I probably won't be buying another Volvo when my 2008 T5 needs to be replaced. Not only this store, but Volvo, lost a customer today.
Class: Bivalvia


Example: I had a horrible experience with VIP as my property management company. They charged me $85 in labor only to replace a ceiling fan. Similar exhorbinant labor charges were also charged for other repairs. VIP also left bills unpaid, to the point of shut-off and I was unable to obtain an ending month roll for over a month of requesting it numerous times.
Class: Bivalvia
Classify the case below.
I never thought I'd see the day when Walgreens became classier than CVS. This place used to develop photos, now it doesn't. It's just like every other stupid, gross, overpriced and useless CVS in the Valley. Employees are rude or just plain stupid and it's in a terrible area of town, so I won't be going here or any other CVS for that matter.