Case: I got here at 7:30pm and I am just now leaving (8:45pm). It took them one hour to make a simple shoe return. They didn't give me the tax back so I asked them to change it, the sales associate Paul was very rude and insisted the amount was correct. I work in finance, I think I know how much I get back on my card. He then said that he had to call web services and that it would take more time. Such horrible customer service I am really disappointed because I love the brand Tory Burch. Their online customer service is excellent but they need new managers at this location. \n\nI don't have the time to spend more than an hour at a store to make one return (with receipt in hand).
Classification: androginous


Case: I'm purely a fan because it's literally like 3-4 blocks from my work location, so I can pick up quick stuff during my lunch break. \n\nLast time I was here, the cashier helped me a lot w/the self-service machine when he really didn't have to. He even scrapped old gum (embarassing!) from my CVS Rewards card on my keychain so it worked!\n\nOnly complaint? It's carpeted and sorta smells like wet dog.
Classification: hegemonizer


Case: This was one of the best restaurant experiences I have had in Montreal and if Yelp would let me, I'd give it 4.5 stars. \n\nThe first good sign was the serving of warm bread. Given the name, I was expecting only pork options on the menu but the selection turned out to be quite varied. There were 11 of us so I got to try lots of entrees (and the portions are made for sharing): lobster, hen, happy pork chop, and bison rib. All were very good but the rib was the table favorite. It fell completely off the bone and was covered in a sauce that had a perfect blend of tang and sweet. The sauteed spinach garnish that came with the rib was delicious and would have loved it as a side. The mashed potatoes were also a hit...just like your grandmother made 'em.  (I was not as impressed with the special mussels appetizer, and the duck carpaccio needed some acid so minus half a star.)  Too stuffed for dessert.  \n\nTopping it all off was the stellar service, and remember, we had 11 folks at the table. This place is a winner.
Classification: hegemonizer


Case: YUM! I had been hearing good things about this place around time and finally had the opportunity to stop in for lunch. Surprisingly I stopped in a little after 1pm and the place was empty there were only two other ladies in there eating lunch which can be a scary sign sometimes. However the waitress said it was packed the week before so maybe everyone just burned to much cash on restaurant week or something. \n\nMy friend and I shared the Greek wedge salad with salmon and Fran's signature roast beef sandwich with jalapeno slaw something or another it was all great. I also enjoyed my farmers market salad for a side which was fresh watermelon with red onion, and feta very tasty. \n\nOur server was terrific and everything tasted homemade and very fresh. I'm always looking for a place to grab a salad by work and this place will be my new go to. Enjoy!
Classification: hegemonizer


Case: I really had great expectation for RM seafood with Rick Moonen being on Top Chef and being so passionate about his food but left with pure disappointment and here is why....\n\nAlthough I made reservation for lunch; when we got there, the restaurant was practically empty so we were seated right away. On the reservation, I stated we are celebrating our anniversary and hubby's birthday but the hostess didn't bother looking at the reservation and acknowledge our celebration like other restaurants did.\n\nAnyway...we didn't have breakfast so I did a quick glance of the menu and was ready to order. We ordered the crab cake $16), clam chowder ($9), lobster roll ($27) and the fish tacos ($17).\n\nThe crab cake just came by it self with some aioli sauce which I thought for $16 bucks, we should have gotten two. It was a medium size crab cake with chunks of crab but who puts pineapple in their crab cakes? I sure don't. I thought the crab cake was bland. I was hoping really bold flavors, at least with a slight kick.\n\nOn came the clam chowder which should have been called bacon chowder since their were more bacon bits than clams. The consistency was watery like soup rather than a chowder. The flavor certainly wasn't the taste of the oceanic clams, it was bacon and dairy (milk and creamy) and left that dairy after taste like I just had a cup of milk which I don't like.\n\nAfter the chowder, it seems like we were done because we waited for about 15 minutes and our entrees have not arrived yet. We waited patiently..mind you again, the restaurant wasn't busy..about only five tables were filled. The waiter finally comes over and asked if we received our entrees yet, and when we said no, he went to check and mentioned they messed up on the orders. At that point, hubby and I was already talking about canceling the rest of our orders and eating at Burger Bar. Unfortunately, when I asked if our orders were being made, hubby's fish was already on the fire so we left it at that but mine wasn't even made yet, so I was able to cancel it. Hubby's fish taco finally came and he enjoyed it but not worth $17.\n\nWhen the bill came, he forgot to take out the lobster roll, so he had to go correct it. Once the initial corrected bill arrived, I noticed there were extra charges thinking there was a sharing charge but it didn't make sense; so I informed the waiter...he realized he charged us the dinner prices! Then he tells us this is his third day...OH MY.....The Manager was there at all times in his fancy suit but never even came over to apologize or anything.\n\nI really don't mind paying more for good food, but paying so much for the quality and service I experienced here was just a letdown especially since it is known as an upscale restaurant. Since Chef Moonen wasn't there, the review is not against him because he seems like a great guy but perhaps, his Chefs needs a little more training on what quality food should taste like and how it is done.
Classification: androginous


Case: I made a reservation online before parking.  If you made a \""pre registration\"" the website shows a $3 per day discount for parking.  I registred and recieved an email and a reciept , of which i printed and brought to the lot.  When leaving, my rate was at full rate and was told that I needed to print additional pages from the website in order to get the discounted rate.  \n\nIn this case, I wouldnt have pre-registered and would have parked on-site at the airport, as the lots are the same price.  Waited approx 25 minutes for the Blue Sky Bus at 11am to pick me up at terminal 2.  Travel often and have much better and more convienent service in the Sky Harbor West Lot.
Classification: androginous
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This review is actually from a friends stay. He had us up in the room for a little drinking party. Now he had got a groupon deal for this place. Without basically getting these rooms at half price, I would definitely stay elsewhere. \n\nTo me everything just seemed a bit old and smelly. The room itself wasn't to bad but at room rates what they are in Vegas right now, you could stay in a place more modern. For a few extra bucks you could stay on the strip, or just off at nice places like the Rio. \n\nThis place might be good for high occupancy nights in Vegas when everywhere is charging twice as much but you got a groupon deal. Other than that I wouldn't bother