Text - We went here because a friend chose it for her birthday.\nWe had a large group, 15 I think, and it was a Friday, and they don't take reservations, so it was a poor choice on that friends behalf.\n\nWe were quoted an hour and a half wait.  We waited, and waited, and waited.   We were seated about 2 and a half hours later.\n\nWhile we were waiting a woman who I assume was a manager took our order so that we wouldn't have to wait for the food once seated.\n\nWe still waited, apparently she forgot to tell the waitress exactly what was going on and took off.  Appetizers came out with meals, stuff took forever.\n\nAnd the food, not even worth it.\n\nOur waitress was a gem though, completely got stuck with a screwed up situation that management and the hostesses should have handled better.  She did her best to make up for the crap start to the night.
Group - dufferdom


Text - Home of one of the best poured Tanqueray & tonic's I've ever had. Served up in a big heavy tumbler with a big slice of grapefruit. Marvellous.\n\nQuite a classy bar on George St that still welcomes the commoners in Edinburgh (see: me) with a big smile and very welcoming manners. Service was quick and didn't scrimp on quality and the bar itself was very well laid out and stylish.\n\nThe building itself is huge inside with grand mirrors and fireplaces along with low lying couches. Every room is different, through the back where the diners are (where we ended up after our mini reception for our friends 30th) has a lower light, darker colours and a more intimate feel to it, with the front bar being very open and bright.\n\nThe dinner was delicious too. We chose from a set menu, 3 courses for \u00a330. The salmon they buy in for this place is delicious, obviously with thanks going to the chef for cooking it so well.\n\nI had no idea this place was a hotel but now that I know and have seen the service and level of quality that they offer to all their guests (whether they are diners, drinkers or hotel guests) I would definitely recommend this place to any friends coming from a different city, wanting something a bit classier to stay.
Group - polling


Text - Pretty disappointed in this location. I ordered my 2 sandwiches, bag of chips and drink online, using the website. I paid by credit card. I waited at least 15 minutes BEFORE leaving my home to pick up my order because I am apparently 1 block outside the 1 mile delivery zone. I then stopped on the way to Jimmy John at Chipolte to pick up another order and was in and out in three minutes. I arrived at Jimmy John, walked in and encountered three employees and a delivery driver having a loud conversation. I approached the counter and asked about my order. I was informed they had a credit card slip and no itemized ticket. The food was NOT ready. Then they proceeded to make the order, apologizing that it was not ready. As I sit and wait for my \""freaky fast\"" order to be ready (which took them a good 7 minutes to make), I noticed the reason why my order wasn't ready in the first place. Behind the hood of the prep area and the glass partition, is my original ticket. This means the order came in and the employees didn't pay attention to the ticket. \n\nNow, I will play devils advocate and say that it was an honest mistake, but for a restaurant that prides itself on being \""freaky fast\"", this was bungled pretty well. I love your sandwiches, and every other experience has been great, including the $1 sandwich event I attended last year. It felt like other than the employees making the sandwiches, it was apparent the others didn't care. While I waited, another customer came in and was ignored by the cashier, because he was engrossed in a conversation with the delivery driver and the  loud phone order employee. I will be back but am disappointed by the customer service at a location I really enjoy spending money at.
Group - dufferdom


Text - WOW. WOW. WOW.  The food was seriously amazing.  I loved it.  All of the ingredients made up the perfect meal.  I had the shrimp tacos, which were delicious.  The other people in our party loved their meals too (chicken enchiladas, carnitas tacos).  The service was awesome as well.  The complimentary salsa and chips was great.  You got 3 different salsas, which were all really tasty! Will definitely come back.
Group - polling


Text - Love the menu, it's simple yet they offer a ton of toppings. Nowhere else in town can I get a to-go grilled cheese with whole grilled onion, grilled mushrooms, and a cool crisp tomato. The fries were delectable as well. 5 Guys staff was friendly and professional. The store was clean and neat.\n\nNote, the coke machine at this location offers hundreds of coke-syrup combinations in the dispenser, futuristic and so dang neat!!
Group - polling


Text - NO STARS.\n\nTheir check-in staff is beyond RUDE.  I wish I took the little miserable Filipino lady's name before I left.  Also the miserable fat lady that accompanied her.  They treated every customer terribly.  I couldn't believe Delta Airlines allowed this type of service.\n\nTheir \""e-confirmation check-in\"" service is flawed.\nEveryone that checked in on their mobile devices and used their economically friendly way of checking in by showing their phones instead of using a physical ticket had their tickets CANCELED! I was with a few other customers that had the same issue.  We were one hour early, but because they didn't know how to help us, it led to automatic cancellations.  That wasn't the bad part. It was their customer service, or lack of.  The lady at the desk was beyond rude.  She did not offer any solutions or even a slight sign of sympathy or concern.  The ticketing issue was their fault, and they had plenty of time to help at least 4 other people, but chose not to.  This led to customers sleeping at the airport terminals for hours hoping for an opening on the next few flights.  The experience was unreal.  I fly through this airport for business and vacationing numerous times a year and have never experienced this type of horror.  When I refused to walk away after they told me my ticket was canceled they threatened to call security.  I literally walked away in tears of frustration and watched them do the same to the other people that were robbed.\n\nTheir flight crew were great though.  They tried their best to squeeze me on a flight and the girl that worked at the gate was very sweet and professional to everyone bombarding her with questions.
Group - dufferdom
Considreing the above, classify the following: For a variety of food and drink, Carly's Bistro really has some great choices, and the location is perfect for me, since I live less than 10 minutes away.  We ordered the antipasto appetizer that had fresh mozzerella, olives, pesto, and delicious crusty bread.  I ordered the spinach salad with walnuts, dried cranberries, and gorgonzola cheese. The salad was surprisingly huge compared to other places that serve this kind of thing. My friend ordered a cheese sandwich and loved it. The service is OK and it was pretty busy, so I guess we expected better. But overall, great place for lunch or dinner!