Example: My wife and I ate at Chili Billy's today after stumbling upon a review that stated that their chili burgers were similar to Tommy's in So. Cal.\n\nIt was my first time there, so I decided to get a hamburger combo with everything and grilled onions and a side order of chili to dip my fries in.\n\nMy wife ordered the chili burger combo.\n\nThe fries were great!  They were crispy on the outside, and just perfect in the core.  You can really tell that they were not frozen pre-cut fries that came out of a bag.\n\nThe owner came by our table and we chatted a bit.  He was friendly, but not overbearing.  He's a nice dude and he seemed genuine.  It's not like when a worker greets you because he/she has to because of company policy.  \n\nThe chili is the perfect consistency and flavor for a side dish that will be used as a topping for burgers and fries.  It's slightly spicy.  Not so spicy that it would turn off people that don't like spicy food, but just enough to take notice.  I'd say that  Chili Billy's chili is better than Tommy's.  I know.. it sounds sacrilegious.  Tommy's chili leaves red oil on the paper that holds the hamburgers, Chili Billy's chili does not.\n\nNow to the burgers..  The owner said that his two favorite burgers as a kid were In-N-Out (regular) and Tommy's (chili burger).  You can really tell that the burgers he makes are a marriage of the two.  He informed us that he forms the patties himself every morning, and they are NEVER frozen.  \n\nWe will be back to get our chili burger fix at Chili Billy's.
Class: consulate


Example: Ugh. This place is conveniently located in my commute and I want so badly to like it!  I have has 3 bad experiences now. The people are friendly, but that doesn't make up for the poor quality of food!
Class: scaphognathitic


Example: We were looking forward to Sunday brunch based on all the rave reviews regarding their breakfasts and brunches. We were not impressed. \n\n1) they are not set up for handling large numbers of waiting people. I'm sure their bar lost out on monies because so many were just sitting waiting to be seated. 2) They really don't seem to know how to gauge wait time. We were told it would be 20 mins and it ended up being more like 40 mins. 3) As we waited, it seemed an inordinate amount of tables were left unseated which was inexplicable given how many people were standing around waiting to be seated. Overall, we weren't impressed with their organizational skills. \n\nFinally seated, I ordered a special (scrambled eggs w/shrimp and tomato lobster sauce) which was not very tasty. Quite \""meh\"" for me. My husband ordered the ham steak with potatoes. I liked the potatoes, but the entire thing was way too salty for him. He did like his cream cheese danish very much. And I enjoyed the bread/butter/jam they brought around at the beginning of the meal. Overall we were quite disappointed. We will not be going there again and would be hard-pressed to go to any of the others given our experience with this one.
Class: scaphognathitic


Example: If you like the food at Olive Garden, this location is no different. The food is the same as at any other location. But the service at THIS location is WAY above any other I have been to! Every time we've ordered take out, we are offered a complimentary beverage while we wait, which is never more than 5-6 minutes. The hostess and reservation assistant are always smiling and friendly, even offer to carry our food out to the car. Very pleased with the level of service and would definitely recommend this location to family and friends.
Class: consulate


Example: I am not sure about everyone's experience, I have always have gotten a great service in this place. Everyone is friendly, and my fav employee here MITCHELL. He made sure the car I rent is comfortable for because I do a lot of long driving. He takes time to walk me out and show me a few selection of cars that might work for me . Suuuuper good location and excellent service!
Class: consulate


Example: If I could get away with no stars I would! Worst customer service I have ever encountered!  \n\nMy husband and I are artists and drove to Vegas from Montana to participate in a glass show.  Our car broke down as we rolled into Vegas leaving us stranded for 3 days.  On the last day I called Hertz early morning to set up a rental and to be picked up (the only rental agency even remotely close to us in Montana is Hertz).  I was told I needed to call a different location (Sahara) but had a confirmation number.  I called the Sahara location and explained that I was transferred to them.  They informed me that they were all ready full and couldn't pick me up yet but would call me right back to set up a time to be picked up.  I didn't hear from them again.  So I called them back at 2:30.  I was then informed that that's not how they do it and the driver would be back in a half hour and then would pick me up.  3:20 rolls around and no call so I called them back again.  I was then informed that the driver had left 10 minutes ago and would be at my hotel at any moment.  The hotel I was staying at was huge and it would take a good few minutes to get to the front so I hurried out, I didn't want to make him wait.  Keep in mind, we are still doing the glass show and now my husband is alone to help customers.  \n\nI go to the lobby and wait, and wait and wait! I call again at 3:45 only to be told the driver must be stuck in traffic and he would call him to find out.  I assumed that meant he would call me back with information.  3:50 I call, no answer.  4:00 I call, no answer, 4:05 no answer, this continues until 4:30 when the driver finally arrives! By this time I am MAD! But its not necessarily the driver's fault so I try to be pleasant though I don't want to talk.  I arrive at the rental agency to meet Kai, the assistant manager.  I explain how I am upset and in short told him my side of it.  He tells me, \""They are doing the best they can and that Hertz has cut his staff and how man cars he has\"" with pursed lips.  I then explain that a little communication goes a long way and if he had called me even once to keep me posted and not make me wait in the lobby for over an hour while my husband is alone running our show.  He says nothing but its obvious he is even more upset with me! Mind you, this whole time I have remained calm, I never yelled or got upset and I chose my words carefully.  \n\nI figure honey always saves the day (rather than vinegar) and I apologize.  He tells me \""Its OK, I'm used to tourists coming in here and kicking me around.\""  My anger revved up again.  I told him \""I am not kicking you around, you are causing me to wait a great deal after I am all ready paying too much for a rental and you are acting as though I am the problem.\"" He says nothing but just glares at me then goes back to entering information.  He then tells me he is going to have the car washed and will be right back.  He is gone for another 15 minutes!  After I explained that I had all ready been kept waiting long enough!  \n\nI wrote to Hertz explaining the situation and got an automated response.  So I am coming to the people.  BOYCOTT HERTZ.  They weren't joking when they named their establishment! It Hertz to work with them!
Class: scaphognathitic
Considreing the above, classify the following: Pisces is a place that I would probably only go to for lunch to take advantage of their All You Can Eat sushi.  It is a nice atmosphere inside, and the perk is it is right across the street from where I work.  \n\nI do have to say, their Garlic Noodles are so BOMB!!!  The past few times I have gone there, I must confess that I order not one, but TWO plates of the Garlic Noodles.  I feel that sometimes the service is slacking a bit.  The times that I have gone there, it did not seem that busy, but it would take someone a long time for them to bring back a water, or just giving me the bill.