Case: All coffee experts at Starbucks are friendly, and this one is no different.  Very quick and friendly - always nice to grab a quick drink before browsing the Target store for purchases.
Classification: alveoli


Case: It was an okay experience. It was a bit weird when they tried to serve me a sample. I like getting the samples myself. Don't know if they were trying to up the customer service or keep from wasting yogurt... either way it was awkward.
Classification: groundsman


Case: I LOVE this place, officially. I didn't even realize that they have a happy hour with their appetizers and drinks! My boyfriend and I have been  there twice and actually got the same waitress both times. She remembered that I'm vegetarian and even what burger I got the first time we went (The Southwest). \nIf you like a little spice and a MASSIVE burger, I would definitely recommend the Southwest. And If you like pickles, try their deep fried dill spears. The Mac-N-Cheese sticks were alright, not too flavorful. The waffle fries were devine... So filling though, so I wouldn't recommend more than one appetizer!\nI got the American Standard the second time around and just replaced the beef patty with a vegetarian patty. It was classic! So good with the shaved onion slices and perfect amount of mayo.\nI am drooling right now, thinking about all of this.\nDon't forget the Capn Crunch shake.... SO good and so satisfying! ;D\n\nI can't wait to go back, it's just not the cheapest place out there! Worth the money though.
Classification: alveoli


Case: This is my first TWC experience as I relocated from out of state.  It is by far the WORST service provider experience I've ever experienced in my life.  I had to call 3 separate times @ 30 mins each to start an account.  The first 2 times they were cancelled automatically after I called because the \""current tenant\"" in the apartment hadn't put in a turn off request yet.  No one called or emailed me, I called back to confirm and they said, \""oh you should have been called...... TWICE\""  they had to run my credit TWICE since the two calls were over 30 days apart.  The folks on the phone are incredibly rude.\n\nThe # on the self install kit (listed in 30+ places in the manual) was disconnected when you call it.\n\nI called for billing (My first bill was $36 incorrect), I got tech support, they transferred me to billing (which I selected on the auto menu), I got through to Billing, They informed me they were \""in massachussets\"" they'd have to transfer me to Charlotte, which was the # I called on my bill to begin with!\n\nABSOLUTE 100% AVOID AT ALL COSTS.  This is my only YELP review ever.  It has been so infuriating I had to take the time to warn anyone.\n\n(DIRECTV before & after TWC is a god send).
Classification: groundsman


Case: Went for our 25th wedding anniversary. Service was friendly but bad. The food came out cold. The scallops were cold and under cooked. The steak was done well instead of medium rare. I would not complain on this particular night however afterwards my wife told me hers was cold also.
Classification: groundsman


Case: Ask for Tiffany.\n\nGreat men's haircut for $20 bucks including a 5$ tip.\n\nThere's always sports center on in there too.
Classification: alveoli
Considreing the above, classify the following: Logging in here after many years away just to say how incompetent Cox is. Six weeks after moving to a new apartment I'm still calling them every few days to sort out billing issues. They are so bad it must be some kind of official policy. Seriously. The day Google Fiber comes to Phoenix, I won't hesitate to switch.