Case: I would like for the owner to not be a bigot. \n\nI went to eddys and my tables bill was well over $100. The owner socialized with every entering patron and every other table in the establishment except ours because my four person group was of a more \""alternative\"" nature. Even though my money is just as green as anyone else's. Fancy that.\nThe food was overly salted. The meat had no tastes and was smothered by other embellishments that drowned out the flavor. The drinks were poorly made because I ordered a \""honey bourbon and ginger ale\"" and because they don't have ginger ale, they subbed ginger beer. As if that's an appropriate substitute in ANY reality. \n\nAll around- I would've preferred that the owner hadn't have been such a rude and pompous bigot. I could have gone to ANY restaurant in Scottsdale but I came to THIS one and it was a very poor experience. Oh and eddy- Absolutely unacceptable behavior. I will be spreading the word to my community.
Classification: lickspittling


Case: Food is good but not the waitresses.  Phyco waitress won't refill your coffee.  Weekend waitresses are to busy gabbing about their personal life's.     Service not good
Classification: lickspittling


Case: My boyfriend and I were anxious to try Bernard's Bistro for months, hoping that it could be a nice addition to our restaurant rotation once it opened. Unfortunately, even after giving it a second try, I can't imagine us coming back. I'll critique our most recent visit based on three areas: service, food, and atmosphere.\n\nService: The service fluctuates between over the top and stilted to rude. The manager and a server held both doors open for us when we arrived, which was a bit unusual given the casual atmosphere I expect from a neighborhood bistro. But the manager was cordial and told us we could choose a booth by the window or the wall. Mistakenly, we chose the booth by the wall. Apparently we were sitting in the section of a waiter who had no interest in serving us. After walking by us repeatedly and ignoring us for 10 minutes, he pulled another employee aside and whispered in his ear, pointing (pointing!) at us as they both looked straight at me and my boyfriend. It was incredibly uncomfortable. After a wait of about 15 minutes, another server came to take our drink orders. She wasn't necessarily impolite, but I think she had bigger fish to fry. Perhaps she pulled the short straw and had to wait on us. We barely saw her throughout the meal. Although, I should mention that she did help me to modify my dish to my taste (wasabi mashed potatoes tend to be heavy on the wasabi most places), which I appreciated.The only genuinely friendly interaction we received was from the busser who would chat with us when dropping the bread, gathering plates, etc. The night was a mix of \""Welcome to our finest guests!\"" and \""Ugh, I have to go talk to these people again.\"" \n\nFood: We had the escargot appetizer to start, as well as the soup of the day, carrot ginger. I had the seared ahi tuna entree and my boyfriend had the filet medallions. The escargot was good, but the mushrooms and tomatoes in the sauce were raw. We ordered the same dish the first time we visited Bernard's and it was better then. This is a small issue though; we sopped up the sauce with the bread long after the last snail had been devoured! The carrot ginger soup was also tasty. I was worried it would be a bit thin, but it had a very nice consistency. The entrees, however, were a mess. My seared ahi tuna was so chewy that I couldn't finish my meal. Honestly, I had to spit some out. It was not my finest hour. And my boyfriend's medallions were the consistency of a burger. The real problem were the sauces. The medallions come with a trio of sauces: peppercorn brandy, red wine, and citrus. They are all the same brown gravy sauce with additions. The citrus was the most offensive. Imagine gravy with orange drink mixed in. The plating and presentation seem outdated to me or like a plate you would be served from a catering service at a wedding reception. For example, the dollop of mashed potatoes is put on the plate with one of those cake nozzles. The sides are finickily arranged vegetables. It's like, \""Here, have one steamed asparagus stalk perched upon a single zucchini coin, which is set next to a curly-cued lemon rind and surrounded by a fan of pea pods.\"" \n\nAtmosphere: I think that this restaurant is suffering from a confused identity. We happened to eat on \""Titanic Night,\"" which means that there is a special menu option (that we didn't take), they play the movie Titanic on flat screens around the restaurant, and there is a pianist. It's a strange theme for a \""California French\"" bistro. You can tell that Bernard likes Titanic from the wall decorations. Well, some of them. Others are \""French-y\"" things, like fleur-de-lis, while others are photographs of the meals. It's like Shenanigans. But despite the wall decor, which is fine because it's a bistro and needs to be casual, everything else is over the top. For example, the servers and bussers are in fine-dining attire, like tux shirts. Some customers were in shorts and flip flops; others were business casual. It was hard to get a read on just where we were exactly. \n\nI'm okay with a confused identity or average service. If the food is good and a nice enough person delivers it, I don't care if you want to be a French Titanic bistro from California. But the rude server who refused to acknowledge us and the bad entrees push this restaurant in the 1.5 star range for me.
Classification: lickspittling


Case: This place is awesome blossom!  I really liked the variety they had to offer.  Most decent AYCE sushi places I have been to only have a few non sushi items.  This is a place that I can take friends who do not enjoy sushi.  They can still eat a lot of food and get their money's worth too while I gorge on sushi.  It has something for everyone.  I would have given it 5 stars if the service was not so slow toward the middle/end.  I feel like they purposely slowed down on making our orders at the end because we were eating so much.  The slow service was in reference to the cooks/sushi chefs only.  The waiter and waitresses were all sweet and attentive.
Classification: blaze


Case: I gave this place a 2nd chance for breakfast. Apparently, when you ask for not tomatoes you get them anyways. :-/ I'm never going back there again
Classification: lickspittling


Case: This is a wonderful place to go for HH and watch the sun set on their patio,. Their appetizers are half price as are their wines until 6:00. The service is wonderful and the ambiance is absolutely beautiful. They also have entertainment around 7:00. I had their margarita pizza and it was good. it was $5.00 and almost too big for 2 people to share. The white wines are very good. $4-$5.00 a glass during HH.
Classification: blaze


Case: We were lucky to find this place. The food portions are huge and it tastes great. I ordered lunch and my wife was able to get breakfast. The staff is very attentive and friendly. The drinks never went dry and the food was served hot and fast. If you are in the area I highly recommend stopping in for a bite. I wish there were more stars to give.
Classification: blaze


Case: BF surprised me and took me here for late lunch. the place is huge! we stopped in the middle of the week and there was probably 4 other couples there. the staff looked pretty bored, all stood around pretending to work, one staff was cold so she literally walked around covered up in her blanket...very professional! not. anyways wait staff didn't seem to enjoy her work either nor did she stopped by frequently for anything. I honestly was not happy with the staff but the food made up 100%! bf ordered the button buster and I ordered the shrimp po boy and we both shared an order if tater tots! there were condiments on the table and the crack dip was really crack dip, soon as I dipped a piece of tater tot into it, I seriously was hooked! must go there again soon!!!!
Classification: blaze
Classify the case below.
Cashiers and hostess were not so friendly.  You know, you get the feeling of,  I hate working here sort of thing.  However, our server was super nice lady. \n\nWhen you walk in, it feesl too Cold.  Entire hotel and food court uses the Energy efficient lighting, that looks like florescent lights, which bring out the cold feeling. And majority of the flooring either a tile or stone finish.  Super modernized, but I think I am used to warmth of carpeted flooring. \n\nGenerally, food is Super salty.  Prime rib was Salty, Oyster was not so fresh, over all food quality is somewhat equal to Hometown Buffet quality.  I think, they should charge around $15 for it.    I think Mirage buffet down the street  is about 5 times better for the price that is similar to Aria Buffet. \n\nWould I go there again... Humm, probably not for the food.