Example: A nice and affordable spot for a filling breakfast. I ordered two eggs, toast, sausage, homefries, and coffee for under $10. My food arrived almost immediately and it was delicious. My server was also very sweet and attentive. I will definitely make this a regular spot of mine.
Class: outhymn


Example: Great Hotel, staff is friendly. Shuttle to airport. Not on strip if that is what you are looking for though.
Class: outhymn


Example: Had high hopes for this place but sadly was very disappointed. The calamari was super dry and flavorless. The garlic knots are OK, but again dry and very little flavor. I actually do prefer mine with somewhat of a light butter on them (not soaking in butter or oil, just a little). Penne Elizabeth didn't have much flavor and I can't even remember the name of the 2nd dish we ordered which tells you how great it was. I did like the ceasar dressing. Would like to give this place another try just because of all the great reviews. Food did take awhile to receive and the place was packed on a Sunday evening so heads up during football season.
Class: bemoaner


Example: This place provided the worst service I've had in a long time. My three-year-old son and I arrived at approximately 11:15 on a Monday morning and couldn't get in because the door was locked, even though the \""open\"" sign was lit. When someone finally opened the door for us and another customer, they were completely unprepared for business. We were there for an ice cream cake, of which they had ZERO prepared, so we had to wait several minutes for them to locate and decorate one. The gentleman who had entered with us simply wanted an order of French fries and had to wait at least ten minutes for them. While we were waiting, another guy walked in and wanted a blizzard, but they had to dig out the ingredients for it from some side freezer because they just were not prepared. To top it off, they were unfriendly to my kid because he started getting restless after being required to stand around for fifteen minutes. Two stars because the cake turned out nice. I won't be going back.
Class: bemoaner
What is the classification for the passage below?
It's actually a three-star for food, but negative two stars for the customer service.  \n\nFirst, the food--it was okay.  Nothing special.  My girlfriend and I each had the chicken shawarma plate--hers with couscus, mine with salad.  The salad option, by the way, cost an additional dollar.  Whatever.\n\nThe service was HORRENDOUS.  First, the girl spilled my friend's dish and didn't clean it up/bring out another napkin/or apologize.  Second, any extra anything costs a dollar.  (I despise being nickled and dimed to death--especially when I'm getting charged eleven dollars for some lettuce and chicken).  But third, and most annoying of all, I DIDN'T ORDER CHICKEN.  I ordered the gyros plate.  When I went in to let the lady know I'd gotten the wrong dish, she advised, \""No, you ordered the chicken.\""  Well, no, I actually know what I ordered, thanks.  There was no offer to fix it.  Nothing.  She advised me that for another three dollars, she'd make me what I ordered (say what, now?!).  I politely declined.  She said, \""Is that ok?\""  No, ma'am, it is absolutely not ok.\n\nAnd I won't come back.  Kabob Korner it is.  Cheaper and friendlier for the same mediocre grub.