Text - I've been purchasing from Cheap Joes for over two years now as I am an artist always looking for supplies at a good price.  I live in Minneapolis so I order from their store online.  Prices are competitive and shipping is average.  I've had a bad experience recently where I ordered a $500 artograph projector,  I unfortunately received one with a faulty fan and called them immediately.  They informed me that they would be sending a new one and that I would be getting a packing slip to send the old one back.  I thought their customer service was pretty good and helpful at this point and although I was disappointed in not being able to use the projector that day I was fine with it.  They said they would be sending it off Friday and I should be getting it by the next week.  I never got a tracking number or anything so I went on their website the following week on a  Wed wondering what was going on.  I used their live chat assistance on their website and was told my projector was not sent because whoever assisted me had not written down that I approved the plan to have the new projector sent out to me.  I was told it would now be sent out today and I would be receiving a tracking slip and that I would be receiving it the next week.  I never got any apologies from the staff and now have had to delay my time in my studio for three weeks.  I find that I will still be purchasing from Cheap Joes,  but only things I don't need immediately as their prices are very good although they seem unorganized and unapologetic for their inconveniencing.
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Text - What a place! Loved the vibe, crowd and DJ. definitely have to give a shout out to the security guard working the 4.5 level last night for giving us gals some free and comfy sandals on our way out. What a sweetheart!
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Text - Still no communication from TOCA, they obviously do not care about their customers. Oh that's right, we are not customers, we are patients. I was corrected by their staff. Thanks for pointing that out!
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Text - As much as I love the food here, I'm sad to say this is likely our last time coming here. I realize that coming as a party of 5 on Saturday night without a reservation is usually tough to accommodate, yet I was pleasantly surprised when the hostess told me they would move a table around and it would be about 10 minutes. \n\nWe waited for 15-20 minutes and watched about 4 parties get sat before we asked what was taking so long since she had told us they were just moving a table. The hostess was very defensive and said that we shouldn't expect to get sat so soon without a reservation on a Saturday night, so we asked why she told us it would be 10 minutes. She then said that she needed to seat people with reservations before she could seat us and completely refused to acknowledge that she had given us a misleading wait time. I understand that it's hard to guage wait times, but when you're wrong you should simply apologize and not blame the guests for how they planned their evening. \n\nWhen we finally got sat, our server Angel was very good and the Buffalo style salmon steak is delicious. \n\nI really like the food here, but the fact of the matter is their customer service tonight was inexcusable. Even when the customer is wrong, you don't blame them and say \""I'm sorry, but...\"" You simply apologize and try to defuse the situation instead of getting defensive and escalating the situation. If the hostess had simply said \""I apologize for the wait taking longer than expected, we should be able to seat you in 5 minutes\"" and thanked us for our patience there would never have been an issue. \n\nI love the food, but I won't be coming back.
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Text - I went here for Bluegrass night following Banjo Night at the nearby Elks Club. What a fun night!!! It is a very fun, friendly, music-loving environment. I believe this happens every Wednesday, so definitely check it out! I will be back for sure!
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Text - We came here because he makes a good soup in a can.\n\nSince we didn't want to melt outside in the 40 degree heat, we opted to stay in Caesars and enjoy as much of the air-con as we could. We glanced at the menus for a number of places, but Spago's Cafe menu really jumped out at us. We asked for a reservation for 12 people at 6pm, but they told us 6:15 would be better. Fine by me. We sauntered back at the specified time, but had to wait about 15 minutes for our table to be ready. I also had to cut back the number since we couldn't pry all of the ladies away from shopping and the pool. \n\nI am so glad they have round tables! For larger groups, I love round tables, easier to talk, easier to see people... We were given the dinner menu, but since they are so nice, they allowed us to order from the cafe menu. Phewf... because I based all my choices on the cafe menu. Plus, the other ladies all ordered pizza and pastas. I opted for the wedge salad and the crab cakes.\n\nThey start to place our napkins on our laps... yikes, this is a fancy place. Then, they bring a plate with salt, butter and oil for our bread. Wait, where's our bread plate? Our server comes around with a huge bread plate to serve us. I was tempted to tell him to leave the whole plate. Too ashamed to ask, but we each asked for at least three slices of the different breads. I got the sourdough, the onion foccacia and some cracker-y bit. All good, better if there was more.\n\nAll the food comes at the same time. Our table is overloaded with food... my salad is in front of me, but my crab cakes need to be placed in front of my neighbour because on the other side, her fresh oysters and pizza are taking up all my space. The salad is pretty good and big... is it $14 good? Well, it's a decent wedge salad made spicy by the pepperoncinis around the wedges. It's hard to eat this dainty as I am not. I try to cut each bite before I put it in my mouth, but I get lazy and just slice the whole bit and pick at it. I know, I ordered it that way... but again... lazy. The crab cakes were really good though. They were tiny, but good. The outsides were crisp and the insides were jammed with tons of crab and almost no filler... there weren't huge lumps of crab, but nice shreads.\n\nSince I am stuffed to the gills with lettuce, I opt not to get dessert. Neither does anyone else. Since I made the reservation saying we were celebrating, they send over some beautiful chocolates with raspberry filling. Those were wonderful. I could see myself relaxing by the pool, popping these in my mouth all day long. I wonder if they sell them...
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Considreing the above, classify the following: Not impressed, went for breakfast...ordered Biscuits and gravy with potatoes and scrambled eggs...food arrived cold, potatoes are sliced to thick and do not cook all the way through and don't crisp at all, biscuit was dry and tough, gravy bland and boring...ran out of gravy before I finished the biscuit....for this place to survive against the many awesome breakfast places in Gilbert, they need to rise to the occasion and step up there food, service, pricing and the decor is sparse and needs some improvement.