Case: I was very disappointed with my experience at Which Wich.  I entered the store, was not greeted, and not told how to order a sandwich. The store was not busy to justify being ignored.  Once I figured out the ordering system I ordered the ruben sandwich with double meat.  I got the combo and the total came to $10.50. Thankfully I had a free sandwich coupon, but that is a lot of money.  I was not offered a cup for my soda and had to ask for one.  A few minutes later I got my sandwich which was suprisingly light.  My instinct told me that there was something wrong, but I ignored this and took my sandwich back to my office.  I opened up the sandwich, plenty of meat, no dressing, no sourkraut.  I called the restaurant to complain.  The person on the phone was sufficiently apologetic and offered me a free sandwich, but the damage was already done.\n\nThere is no reason to eat here again.  I'll be eating at Capriotti's.
Classification: Japanology


Case: Super Busy Airport. Every gate is packed. Food lines are off the hook. SFO is huge and I have never seen so many long lines. Need some expansion.
Classification: Japanology


Case: Went in for a good pedicure and manicure. I signed in, requesting a spa pedicure and manicure. Start to finish, it lasted 30 minutes, total. I did not get the salt as rub that they told another customer was included in the spa pedicure. They did not even attempt to ask if I wanted paraffin or any additional services (which I would've definitely done). My nails had leftover acrylic on them...did they even attempt to get it off? Nope. Apparently a client they were more familiar with walked in, and they were in a hurry to get to her. Shame, bc I was ready to spend $100 in there. I've heard bad things about this place before but thought I'd give it a try anyway....wish I hadn't.
Classification: Japanology


Case: The food here was actually really great - sweet potato burger is very different, fries were good and the pulled pork looked amazing.  The prices are slightly steep for sandwiches and breakfast stuff, but of course that's what you should be prepared to deal with if you choose to eat at a farm to table restaurant in the middle of the city.  \n\nWhat really gets 5 stars is the service.  I called to inquire about handicap accessibility and the people I spoke to were beyond accommodating.  They set aside a convenient table for us and it WAS ready and waiting when we arrived.  However, the two people in our group who actually needed the accessibility did not see fit to join us until the rest of the party had ordered, eaten, and were ready for the bill.  Despite such inconsiderate restaurant behavior, our server was kind, patient, nothing but friendly and flexible through this entire process.  When our very late arrivals came in and sat down, nobody seemed the least bit annoyed with us (which they had every right to be as our group was now sitting on a larger table twice as long as we should have been!)  The late guests were promptly served, no fuss.  \n\nThank you to the staff here, great job! If you were annoyed, I understand and you were awesome at not showing it!
Classification: copaliferous


Case: I've been to Lola Coffee a number of times and have tried several other local coffee bars in the area and Lola Coffee beats them all hands down. They roast their own beans and if you are an Americano lover, like myself, you won't find a better one around. \n\nThe service is great and the barista's are friendly. \n\nThe only drawback is it's so small to be so popular! 8-)
Classification: copaliferous


Case: L'Arts Caf\u00e9, sis sur Fairmount non loin de l'Avenue du Parc, est embl\u00e9matique de l'esprit qui bat dans le tr\u00e8s artistique quartier Mile-End. Son ambiance mixte de vieux bois rugueux et de meubles noirs presque propres, sans compter son installation d\u00e9corative en vitrine de vieux globes incandescents, portent la marque impossible \u00e0 confondre de ce quartier bourgeois-boh\u00e8me de la premi\u00e8re heure.  \n\nL'atmosph\u00e8re y est bonne, appuy\u00e9e de la musique indie-trendy des derniers jours. Les caf\u00e9s y sont go\u00fbteux, adroitement concoct\u00e9s, les p\u00e2tisseries fra\u00eeches et d\u00e9licieuses. Tout semble avoir une petite touche de sp\u00e9cificit\u00e9. Il y a le service aux tables, parfois un peu d\u00e9bord\u00e9, des prises de courant en grand nombre et une connexion internet gratuite \""\u00a0\u00cele-sans-fil\u00a0\"". Cette derni\u00e8re avait quelques probl\u00e8mes d'intermittence lors de notre derni\u00e8re visite. S'il peut faire chaud \u00e0 l'int\u00e9rieur en plein \u00e9t\u00e9 sur le plateau Mont-Royal, la terrasse \u00e0 l'ombre en fin d'apr\u00e8s-midi vous appara\u00eetra comme un refuge de fra\u00eecheur. Le service est tout aussi bilingue que le quartier lui-m\u00eame. \n\nIl y a un menu de nombreux caf\u00e9s classiques, une liste deux fois plus longue de th\u00e9s, et quelques items \u00e0 manger qui valent le d\u00e9tour. Il est \u00e9galement possible de d\u00e9jeuner ici et l'ambiance agr\u00e9able devrait \u00eatre inscrite au menu.\n\nEn somme, un caf\u00e9 plut\u00f4t classique, tr\u00e8s bien men\u00e9 et bien tass\u00e9!\n\n\n\u00c0 propos du Mile-End\u00a0: \n\nLe Mile-End me semble parfois mal porter son nom. Au lieu d'\u00eatre le cul-de-sac ou l'endroit \u00e0 l'\u00e9cart o\u00f9 se sentir \u00e0 l'abri de la foule, on y entre plut\u00f4t comme \u00e0 travers une porte dans un espace bien fr\u00e9quent\u00e9, mais ob\u00e9issant \u00e0 ses propre r\u00e8gles. On s'y sent un peu plus pr\u00e8s de  la r\u00e9alit\u00e9 New-Yorkaise, cosmopolite, de petit quartier enclav\u00e9 et trop conscient de sa particularit\u00e9 pour \u00eatre modeste. Plusieurs genres et cultures s'y croisent, mais les plus pr\u00e9dominantes sont la plus grande communaut\u00e9 juive hassidique hors Moyen-Orient, et une bonne part de la classe cr\u00e9ative montante de Montr\u00e9al, une ville dont la sc\u00e8ne culturelle fait sa marque \u00e0 l'\u00e9chelle internationale.
Classification: copaliferous


Case: Stayed here for my 1st time in Vegas like 10 years ago, back then I was 13 and didn't have much to do. I remember hanging out by the pool and the roller coaster. This time we went in just to waste time and gamble before the NYE countdown. I loved walking by the dueling pianos, those bars are so cool in a nerdy way! And the hole in the wall hot dog shack, those hot dogs were huge! We saw a Michael Jackson impersonator do some cool moves and at midnight we were right in front of the Brooklyn Bridge. When we inquired about tickets, the vendor said it was  $170 each, that's kind of crazy... For free beads and you still had to buy your own drinks. View was just fine from the street, although I'm pretty sure I remember getting hit in the face by some beads (at least I got to keep them). At one point my drunken claustrophobia hit and I did start pushing, SORRY! It was still fun. And NYNY is right next to where we stayed, Monte Carlo.
Classification: copaliferous


Case: I like the breakfast potato and egg burrito, buts that's about it. We have been here a couple of times but have not been impressed. The huevos rancheros are a joke, the tortilla is supposed to be fried like a tostada, it's not supposed to be a plain tortilla.  The burrito de cabeza were so darned greasy that they made my husband sick, the grease would drip from it. The chile rellenos Are ridiculously expensive as well as the rest of the menu. Do yourself a favor and head down to the filibertos in front of Tolleson highschool for food that is half the price and twice the flavor and quality
Classification: Japanology
Classify the case below.
Have been wanting to try Sardine since it opened and I was mostly not disappointed. Some things I observed:\n\n1. Apparently, Sunday night is NOT a good time to go; it was crowded (oh well) but more importantly, they seemed to be out of EVERYTHING. Salmon? No. Whitefish? No. Signature sardine appetizer? No. Beef carpaccio salad? No. This leads me to number 2...\n\n2. Rather disappointing rainbow trout with watercress cream, which my dining companion resorted to given dearth of salmon and whitefish. Presentation was nice, but it was a little bland. He raved about the accompanying vegetables (carrots, vidalia onions, etc.) but considered the trout forgettable enough that we actually forgot the leftovers on our kitchen table and had to toss them the next morning.\n\n3. That said, the warm duck confit salad was awesome. I am normally anti-frise, but I was seduced.\n\n4. Charcuterie plate appetizer was a welcome substitute for the sardines. I devoured the duck liver. \n\n5. Tables were a little close together, close enough that I was embarrassed on behalf of the guy at the adjacent table when he asked what \""haricots verts\"" were and the waiter was like \""green beans.\"" Awkward.\n\n6. Foie gras? Such an illicit thrill for a Chicagoan!\n\nBottomline: pretty tasty, and I will go back.