Case: In finding myself  at loose ends for nearly a week, I took a trip to Mesa on the suggestion of someone who could previously be trusted for restaurant suggestions (As you say, I cannot tell a lie, Kris...).\n\nArriving at the restaurant  at 2:20 PM, there were 3 occupied tables that I could see.  One was ordering as I arrived, another was receiving their meal, and the third was well into their entrees.  At the waitstand, I picked up a paper version of their menu.  It is interesting how many restaurants change their prices in the 'table' version of the menu, but they ignore the change in their take away version.  These folks passed the price comparison.\n\nI was greeted by a friendly waitperson.  She brought me to my table, asked about my beverage preference and asked where I would like to sit.  I was seated at a 2-top (though the bench on 1 side apparently means something else in Restauranteeze) and placed my order, Som Tom, no green beans, no shrimp, and Thai hot along with a side of steamed rice.  Because I proceeded out of sequence, my waitperson was not ready; she got her pad and quietly let me know that this was her first day.  She asked me to repeat my order.  I did, and she thanked me for my patience.  Off she went, bearing my order to the kitchen.  She returned in a minute with water.\n\nAs I looked around, I counted table and seating space I could see.  18 tables, being for 2 or 4, benches and chairs for about 60 people.  Next time, I will take more time and see if there are other tables.  The plastic carafes full of water...no.  Most looked to be as full as they were when they were placed on the tables at opening.  As I waited for my order, I drained the glass and filled it from the carafe.  If there is any suggestion I would give, please put glass, ceramic or metal carafes out.\n\nSalad and rice arrived.  Nicely sized portions of each, about 1 1/2 cups of rice and 2 cups of salad.  On getting my first forkful of salad, I knew it needed more chile.  When I caught Waitperson's eye, she came over and I asked for more chile.  She said she would get more, turned to go and turned back, asking if I wanted fresh or dried.  This question was the saving grace, preventing a 1-star review.\n\nWaitperson brought out chopped fresh thai chili.  I incorporated this into the salad.  What started as a 2 was now a 6 in heat.  While the papaya seemed fresh, there were lots of bits of green beans.  To me, the better filler is carrot.  The texture is crunchier and the flavor is enhanced.  Probably the biggest challenge was the dressing.  The best Som Tom recipes show hints of garlic, lime, chili, palm sugar and fish sauce.  This version had fish sauce, sugar, chili and bottled lime juice.  It lacked the sparkle that should have gone along with the crunch.  Unfortunately, doctoring Som Tom with chili after the preparation is a marginal adjustment.  Having the chili in with the preparation helps the flavor spread throughout the preparation.  \n\nBeing spoiled by a native who enjoyed this salad as much as I did, the preparation here does not compare.  I must try Nunthaporn's again for other items.  As of now, 2 stars is the best I can give.
Classification: hauld


Case: I've been taking my puppy to this place for over 7 months now.  I spent a lot of time researching options before choosing them and am so happy with my choice!  We typically see Dr Jennifer Johnson and she is kind, funny and smart.  We also saw Dr MacKenzie once and he was great, too.  Plus, each person on their staff, from the assistants to the front desk, has been helpful and nice.  Love everything about them :)
Classification: thalthan


Case: I've received several packages shipped through Ontrac before (from Newegg and Amazon). A lot of the two day orders that I place ship through these guys. \n\nOccasionally they call from the call box outside the building and I let them in, and they leave the package in the mail room. On other occasions, they leave it outside my condo building by the sidewalk where it could be stolen easily. I'm usually good about tracking my packages and I quickly pick them up as soon as they show up as delivered. \n\nMy most recent order from Newegg shipped Ontrac and I didn't think much of it then. But this time it was \""delivered\"" and left at a \""leasing office\"". My building does not have a leasing office! And the tracking info says that it was delivered in a city which is 15 miles away from where I live.\n\nLooks like they lost the package or delivered it to the wrong place. After reading these reviews, I see that they may not have even tried to deliver it at all. I realize that I've been extremely lucky all this time. I guess with a reputation and service like this, something's bound to happen sometime and looks like it just did for me. \n\nNo more 2-day deliveries for me. Shoprunner and Prime, it was good having you both, but now it's time to part.
Classification: hauld


Case: I recently stayed here because the conference I was attending was held here. In terms of accommodations -- this place was very nice! The rooms were spotless and the housekeeping service was just great. I have to say, the staff really went out of their way to make sure everything was smooth, from check-in to check-out. (They even have a luggage service, attended by helpful staff.)\n\nThe hotel was in a great part of town too -- it was within walking distance of Epicentre which has a lot of restaurants.\n\nIf I were in the area again, I'd definitely consider staying here again.
Classification: thalthan


Case: Waited for 35 minutes for my food and asked for a refund and the manager kept looking at me like I was stupid. She hardly spoke English and I asked her for the phone number to the corporate office and didn't know where it was when she was the manager. After awhile she finally gave me my refund and won't ever be back to this location. Seems like all the managers around here have their heads up their asses!!!!
Classification: hauld


Case: This place is so much better than starbucks! And I lovvvve starbucks. The girls are always so friendly and every single drink I order is delicious and made exactly how I want it. I've order everything from a green tea smoothie to a Vanilla latte. So delish!
Classification: thalthan


Case: For those of you have been waiting for my review here it goes... i would like to mention at the start that these two visits were on comps..so no funds were injured in the making of these review's...(except for the tip which they were lucky to get any at all)\n\n1st meal there ...I pre ordered the chocolate souffle..and ordered various hot items togo...more on that in a bit... ordered snow crab claws to start...the shells were not properly cracked for easy access no cracker given...was forced to crack them by hand resulting in snow crab exploding all over myself and the table,if i wanted to be on an episode of deadliest catch I would sign up ....strike one.....as i stated above i wanted to order some stuff to go..the waiter kept coming over then just disappearing before i could say anything..extremely annoying....strike two.....all of my to go items showed up before my entree even arrived..are you joking me? it would be an hour before i arrived home to serve my father...poor consideration and planning by the airhead waiter and the chef....while waiting for my entree to arrive i saw the host and two servers come out into the dining room and start gossiping and bitching about the chef not cooperating with them or whatever..unprofessional to say the least...entree arrives...the filet was quite good...the sides were horrible...the mac and cheese flavorless and uninspiring the mushrooms looked like they took all the mushrooms from that weeks special and threw them into a pot and mixed them together..seriously this was a side right out of alice in wonderland..sure left me wondering what they were thinking...so i finish my meal..and i am waiting for the souffle ..now mind you this is a good hour after ordering it....im waiting waiting..waiting..ive seen shorter waits at disneyland on screaming brat night...it finally arrives..was ok but by this time i was more interested in getting the hell out of there to bring the togo order to my father...oh and when i ordered the creme brulee to go the waiter argued with me about getting that to go because they didn't have the proper containers to fit it...HELLO? just figure it out dumbski...then when i went to leave they gave me plastic bags like some strip mall chinese 1 dollar take out deli..i asked if they had real to go bags that could fit all the little bags they gave me to struggle to the valet with..the answer was no....2nd time was also a comp....went for my dads bday...i set this up explicitly as a celebration dinner for my father...no cake no candles no bueno!...why didnt it get conveyed to the resteraunt that it was his bday..would have been nice if they acknowledged in any way shape or form to me this is strike 3...but we were there and so it goes....we literally sat there for 10 minutes no menus no bread nothing...wtf?...we both had the seared scallop appetizer..this was fairly decent..a bit too salty but it was ok...the waiter this time was slightly better but really slow service not acceptable to me and not for what they charge and NOT  for what we were there for ..to celebrate a bday....my father ordered the lamb chops..they were ok...i had the ny this time was also ok..the meat here is decent unfortunately everything else makes up for the one they do well and ruins it...i had mashed potatoes ...i have made better instant..I also had the asparagus with hollandaise..they gave us 5 little spears of asparagus for 10 dollars? now this is total bs....its the principle..im not saying i need 15 spears but for 10 bucks i better get them like every other steak house i have ever been to....when we were done..not only was there no cake for my father ...we sat there for at least 15 minutes looking for or waiter that seemed to have gone AWOL..i mean come on the place is maybe 50% occupied and even fewer people at each servers station and where were the bus boys to clear our dirty dishes? This place lacks refinement and peripheral dish expertise...it is an attempt to be a high end place that in the end disappoints like so many of these hyped out places that are located in the casinos...this is why i love double eagle they are a stand alone business that doesn't rely on gamblers to bring in clients they do it on their reputation and word of mouth....I would say the Carmel room gets a D- grade from me only reason its not an F is because the steaks and chops were ok.
Classification: hauld


Case: I stayed at the Wyndham this weekend while in town for a concert. It was only about a 15 min drive to the Ak Chin Pavilion. Our room was nice, very clean. The sleep number bed didn't work, and the hall smelled like vomit, luckily that didn't waft into our room. The walls/doors are paper thin so we could hear the people next door and in the hallway. The free breakfast was decent (eggs, sausage, biscuits and gravy, French toast, cereal, bagels, waffles, fruit, yogurt). I'd return.
Classification: thalthan
Classify the case below.
very disappointed that the Thursday nite classes have been cancelled.  i miss Carmen.