Case: I took my dad's old, wind up watch in for a quote to fix.  It was over xmas/new years and Jay said it would be about a week and he would get back to me with a quote.  Well, a week came and went, ( MORE LIKE 2 WEEKS) and I called to check on my watch.  Jay told me he sent it out, he would have to check and call me right back.  He did not.  Another week went by, I called Jay again, he said he would check again and call me back.  I obviously was getting concerned that I was never going to get my watch back and made that clear.  He called me back and said he would have my watch by the end of the week.  He called me at the end of the week to tell me my watch was fixed and it would be $135.  I asked him what happened to the quote?  That I didn't authorize him to fix my watch and he apologized but said I had to pay.  Since my dad passed away, the watch had sentimental value so of course I paid.  He did discount the price to $100 but I think the guy is a shyster and would not recommend him.
Classification: anterethic


Case: I love this bank.  I have several accounts with them including a small business checking account which is totally free.  All of my accounts are free, one of them requires a minimum balance.  I have had a few fraudulent incidents happen on my accounts and US bank took care of it quickly and with ease.  I do wish there were a few more in town.
Classification: bibliotist


Case: Great customer service at this location!
Classification: bibliotist


Case: My last visit was the straw that broke the camel's back. I have given the spot a number of chances after getting slow service, wrong orders, and a mediocre sandwiches. I did like their summer salad and steak flatbread so i thought this restaurant did have some hope, but this last experience was a bust and that's why I am writing this review. I do hope the owners see this, because their restaurant really needs some work.\n\nI ordered three different sliders. One of the sliders had 3 morsels of Gorgonzola cheese and that was it! Nothing else existed on the burger. The other burgers were ok tasting until I pulled a squiggly white hair out of the burger. The Mac and cheese was dried and I threw most of it away. \n\nSo I called The Spot and they were very apologetic. They offered me another meal so I went back and picked up the summer salad. Well...here we go again! The strawberries looked like they were fermenting and the parts of the avocado was brown. It was not appetizing. once again, i didn't eat. I'm just over it...Done with this place.
Classification: anterethic
Classify the following: This morning we had intended to go to Vintner Grill for brunch, however, their website hadn't been updated showing their reduced hours so we ended up going to BJ's Brew House nearby. Although we prefer to patronize independent restaurants since chains aren't usually too exciting, we find you can get decent food at reasonable prices and the food is always consistent. Obviously everyone else must feel the same because you don't see too many of them closing once they've opened, and well, just look at every street corner in urban areas.\n\nI ordered the \""French Toast Combo\"" ($7.95) but subbed the adult french toast for the children's Cap'n Crunch coated and fried french toast. I don't know why you'd order sugar-coated and deep fried food for your child but it sounded pretty good so I though I'd give it a whirl. The eggs came out nice and hot and the apple-smoked bacon was of decent quality, but not crispy enough for my taste. The french toast was especially crispy but did not fall into the category of \""lightly fried\"" as the description on the menu suggested. At first I thought it was alright but then I pressed down with my fork and saw oil starting to pool. Yuck. I reluctantly cut into the other piece which was astonishingly better. The Cap'n Crunch taste was nowhere to be found but it was much lighter and a fun version of french toast. Ian had the grilled chicken and cheese stuffed baked potato ($8.95). The Alfredo sauce that accompanied it tasted like it was straight out of a bag of Bertolli's frozen pasta (really bad) and the potato was unexciting. It was definitely a GMO potato if I'd ever seen one. What is America coming to...