Case: ***It's a really long review, I hope it doesn't deter you from reading it***\n\n\nI really wish yelp gave the option of  giving 1/2 stars. . .  \n\nAnd so with that opening sentence, here is my review:\n\nA group of friends and I went to Dal Toro out of sheer desperation. It was a Saturday night and well, being Vegas, all the good restaurants were already booked. Now, I know that we could have gone to any restaurant but we were starving and that was the only place we could get. The restaurant is at The Palazzo and located in the lowest level of the hotel. It was actually really hard to find and feared that because we were late, our reservation had been canceled. No such thing. Upon finally arriving, we checked in with the hostess. While we waited to be seated, a bride and groom (it is Vegas after all) went up to the hostess and asked if they could accommodate a party of 23. They said they were willing to wait since it was a walk-in. The manager comes out and says that it will take about 15 minutes. Now, THAT should have been my first clue. Sadly, I thought nothing of it.\n\nThe hostess tells us that our table is ready, so we go in. Looking around, I didn't see that many people but again, didn't think twice about it. \n\nOur waiter comes to greet us and take our drink order. A few of us decide to get a bottle of wine while another one asked for a virgin daiquiri. The waiter tells her that they don't make frozen drinks there. So, she gets a Shirley Temple. Now, the wine selection was not that impressive and to be quite honest, they prices were a bit high.  \n\nWe get our drinks and now it's time to order.  2 get the Tuna Tartare, another on gets the Salad di Campo (which is just greens with yellow red pear tomatoes with lemon olive oil) and I get the Caesar salad. while waiting for the appetizers, we munched on the bread and this delicious pesto-type dip. The appetizers are here, yay! What a big let down. \n\nLet's start with the Tuna Tartare: the description said it was a spicy fresh tuna with a balsamic reduction and micro arugula. It was neither spicy nor fresh. The balsamic reduction was a drizzle on the plate, not even on the tuna. Oh and the micro arugula consisted of a sprinkle of little teeny-tiny leaves, so that was true to the description.\n\nThe salads were basic, nothing special about them.\n\nOur waiter comes and asks how our food is. We tell him that the tuna does not taste fresh and it's pretty much a disgusting dish. He asks if we want the kitchen to make a new. Hmm, let me see. . . that would be a no! We asked for something completely different and off he went. The new appetizers were Crab Cakes and a Caprese salad. The salad was good, the crab cakes were not. We didn't say anything else because we feared that our food would get spit on.\n\nThe entrees come and we all look at each other not know what to expect and hoping to be pleasantly surprised. Sadly, that was not the case. We ordered the following: Veal Milanese, Prosciutto Pizza, Pasta with chicken and NY steak with a peppercorn brandy cream sauce.\n*sigh*\n\nThe veal was crusted with  panko bread crumbs but it was so dry, cutting it was next to impossible.  Presentation wise, the pasta was a big mess but it was edible. The pizza was nice and crispy with a generous amount of prosciutto and an even more generous amount of arugula. Upon first impression, the steak looked good. However, when trying to cut it, it disappointed. I say \""trying\"" because it was so tough, I had to struggle with it. It was then that I realized I was using a butter knife so I asked for a steak knife. I thought that would solve the cutting issue but again, that was not the case. I could not cut a piece for the life of me. I was arm wrestling it, no joke. The manager happened to stop by as I am doing that and asks how our food was. (I assume he heard about the tuna tartare) I tell him my steak is so tough I can't even cut it with the steak knife. So he asks if he can try to cut me a piece. Even HE struggled with it but played it off like I wasn't cutting it right. He then has the nerve to ask me what was wrong with. Really? He suggest maybe cooking it a little bit more (it was med-rare) and I tell him that that's not the problem. The problem was the big tendon-nerve running through the whole meat. I tell him that I don't want it and do not want anything else in its place. Boy was he mad! He took it and said nothing.\n\nNot once, did he apologize or even PRETEND to feel bad for our experience. Quite frankly, we felt that we were the inconvenience and not the other way around. To be honest, we felt a bit disrespected for having spoken up. With so many restaurants and so many choices, one would think that they would go out of their way to make our dining experience a pleasant one. Our waiter never came back, that's how bad it was.\n\nI hope that although a bit long, my review helps you in deciding whether to patronize this restaurant.
Classification: somniative


Case: Simply overpriced for what you get on your plate! I was given a  menu, and given a magical 5 seconds to look at it before The waiter asked for my order... Really needed a chill pill...Forced to pick from the limited group menu. I had to pick something I did not like from the menu. I ended up taking a prochutto antipasto, which was bland and tasted like it was sitting on some counter for 3 days, a tough dried out cold cut. \n\nNext up square of lamb! Literary a square piece of meat for 49$ smaller then my iPhone. The most awful experience ever. And it didn't even taste good l.\n\nIt took 1 hour to get by basket of bread.  Then an extra hour for my meal. For dessert I ordered the double lemon pie. I can tell you this, it had no lemon taste what so ever. It was more like a lump of sugar. \n\nSlowest service ever got there at 7 left at 1045. Almost 4 hours of my life wasted.\n\nWhen the bill came around, I was amazed to find a 20$ tip was added to the bill.  I really was not a happy camper. \n\nNever will return...
Classification: somniative


Case: The hotel itself is really nice and it's a great place to be if you are there for a convention.  It's clean, pretty and the service was great.  \n\nThe pool, however, is run down, old and in dire need of a makeover.  That being said, the Flowrider surf experience made the whole pool afternoon worthwhile.  So it gets my vote just for that.  I would not, however, stay here again until they upgrade the pool chairs to resort worthy.
Classification: midheaven


Case: Absolutely amazing! The first time I came here was July 2008. A friend and I ventured off the strip to check out this amazing place we have heard about and it definitely lived up to the hype! \n\nWe came in the mid-afternoon on a Monday and it was only a few other people in the restaurant. All of the staff was very friendly and helpful. We ordered a large pepperoni with a salad.The salad was good but I wasn't really there to eat salad, I was starving and that was just to tie me over until the real food was ready. But it was still yummy.\n\nWhen the pizza came out, I felt like I had died and went to heaven. The fresh mozzarella and basil went perfect with the yummy pepperonis. I am salivating as I write this right now haha...  We had even took two pizzas to take back home with us (nothing like a Vegas road trip with readily available pizza in the back seat when you wanted a snack). We came back a year later and didn't have time to eat-in so we just took some boxes to go. It was just as good as the time before. \n\nI'd give this place a 5 if I could, but they don't serve Coke (Pepsi is gross. I love Atlanta b/c Coke is readily available everywhere lol) and I just can't give it the same rating as my all-time favorite pizza (Paisanos in Hermosa Beach), but this place is easily one of my top 5 fave pizzas. I can't wait to come back to Vegas and get some more!
Classification: midheaven
What is the classification for the passage below?
Got a flyer in the mail for these guys and we needed to move at the end of the month (April 2012). The advertise an hourly rate that is competitive with other movers in the area so we called them. On the phone we asked if they had any additional charges other than the quoted rate, they said no. \n\n\n\nThe day of the move comes and three guys show up in a U-Haul. I show them what they are to take and what to leave (we only wanted them to move the furniture that wouldn't fit in my truck). After that they went back out to the truck and then came back in with a work order showing that they would charge their rate $54.50/hr + the following surcharges: $39 for shrinkwrapping furniture, $39 for stairs, 12.8% sales tax (sales tax on labor??), 19% fuel surcharge on the total???. I was so ticked off, but what could we do, we had to move that day, we didn't have the time to wait (and I am sure they know this). After they loaded the furniture (which took 1.5 hours) we drove to the new house. There they gave me a total that I had to pay in cash before they would unload anything from the truck. But the total didn't add up and no matter what math I used I couldn't get it to come out. The wanted a total of $553!!! They put in a \""estimate\"" of 2 hours to unload. So they wanted a total of 4 hours of labor, 1 hour just for showing up, $39 * 1.5 for shrink wrap, $39 * 2 for stairs (old house+new house) + their tax and surcharge and apparently an additional ripoff fee that they wouldn't disclose. I was furious and should have called the police, but paid up instead.\n\n\n\nAvoid this company, they will rip you off faster than fast and if you don't have cash, they will steal all of your possesions and put them in storage and then charge you for that too. Avoid, avoid avoid!!!