Case: Opens at 7:00am. Doors still locked at 8:30am. No way to run a business.
Classification: guib


Case: Had my second visit here 11-11-14. Quality food. Casual dinning. Will be a new go to good food spot.  Inside is nice, seems a bit too dark. Full bar with a cool fish tank. Chicken tenders and ribs combo very good. Definitely recommend to try!
Classification: snowball


Case: Horrible experience here! First restaurant I've been to in Madison where the staff were completely pretentious. Now that I think about it, they are the most pretentious people I've met so far in living here in Wisconsin. Everyone here has been so nice, which is such a change from Los Angeles, but the people from Merchant gave me a reminder of some of the jerks I remember from L.A. I was willing to look past this as long as the food was good. Isn't that how it usually works, you can be jerks because what you're offering is so good that people have to look past that? This wasn't the case. The food came out luke warm and not good. We had 3 different main courses all of which were ok at best. I've been so impressed at the restaurant selection here in Madison that it was a disappointment to have such an all around bad experience here. Save your money and go to one of the other 20 amazing restaurants in town. Walk down the street and eat at Sardine, 43 North, etc.
Classification: guib


Case: New Years Ever 2013. We reserved a space on the top floor. \nThis so we could play games and generally ring in the new year a little more.. eh quieter. We did expect it to be busier (we arrived at 9pm) which later indeed was the case. As the upstairs bar was closed we were kindly served with a wonderful (wigged) member of staff. She had made it her goal to ensure we were supplied with everything that we wanted. \nShe dutifully supplied us with G&Ts, beers, water, prosecco, snacks and double jacks and coke. She was amazing! \n\nThe music was in the background and not overwhelming. We had a pleasant and comfortable stay at Hemma! \n\nThe bells rang out for NYE to end - we went outside and view the higher parts of the fireworks. Then swiftly back in again for more drinks and snacks. \nIt was a gentle affair even so we didn't leave until well after 2 am! \n\nI was very impressed with the service, the selection of drinks available and the comfort of (most) the chairs and sofas.
Classification: snowball
Classify the case below.
Came here for dinner my first night in vegas which really helped to set the tone for entire trip. Located right off the Bellagio garden, Michael Mina is a little haven from the craziness of Vegas. \n\nI had the pre-theater prix fixe for $60 that started with a wonderful salad that had large chunks of feta cheese, crispy little disks of fried pita, and a hummus spread on the side. The appetizer was an homage to a greek salad with a creative twist. For my entree I had the filet which was a perfectly cooked medallion. The side is  bowl of mashed potatoes with a base of short ribs which was a great surprise. By the time dessert came around i was stuffed. The Opera Cake was really good with a nice combination of coffee and chocolate.\n\nThe service wasn't perfect but very good. A waiter comes around and gives you a choice from several different types of bread while waiting for your food. Our server was attentive but not intrusive. We did have to wait a few minutes to have or water refilled even after asking, but that was honestly the only thing I can really think of that wasn't positive. One weird thing that I've been checking out more at nicer restaurants is the bathroom so i might as well mention that. It's a single person restroom that's extremely large and well decorated. The door is the entire hight of the room and there are real linens. Haha, even I think this is a weird way to conclude a review.\n\nI definitely recommend Michael Mina if you're looking for a fine dining experience at the Bellagio!