Example: We had originally made a reservation at Thrifty, but when we got there and were in the process of paying for the car, the agent started rolling off her confusing spiel about how if anything happens to the car, we could be stuck with paying for not only the damage, but the time the car is out of commission, yada, yada, yada, and the insurance to cover this was $17 and change.  She couldn't even explain whether or not we'd still owe anything if there was an accident.  And she wasn't even nice about it.  After my husband signed everything, he saw that the bill went from $259 to nearly $400!  When I pointed out that $259 + $17 does not equal nearly $400, she said that it was $17 A DAY!  Truly, she acted as though theirs was the only game in town and it didn't make any difference to her whether we rented from them or not.  We canceled out the transaction - for which she flat out refused to give us any type of receipt - and then we started looking at the other companies.  We tried Dollar, but then found out it was also owned by Hertz (as is Thrifty), so the deal would be exactly the same.  Then we saw Advantage and decided to give it a try.  For about $100 less than what we would have paid at Thrifty or Dollar, we got a full-sized car which was automatically covered 100% by their Loss Damage Waiver.  Plus the agent at Advantage was so much more pleasant and friendly than that person at Thrifty.  For us, Advantage is the way to go from now on any time it is an option.
Class: dabby


Example: Horrible atmosphere, waiters left dirty dishes on one of the three islands/pantry in the middle of the restaurant. (Which is weird enough....that you can see opened very cans of soda and cut up lime and lemons that have been sitting out for who knows how long). Horrible service. Horrible attitude waiters. Would never go back. I am surprised that this chain has not been shut down.
Class: dabby


Example: Livid this morning!  I have to cancel a flight on Southwest for this week.  I want to use the flight funds to rebook a flight in April.  Because I used 33.90 in previous flight funds to purchase the flight for this week, the entire flight funds expiration date was changed to expire on February 11th, 2015, instead of for January 12th of 2016.  I just lost 184.20 to Southwest's insane policy. Even contacting customer relations was unsuccessful in resolving this.  Spread the word, so it doesn't happen to you, or anyone you know.
Class: dabby


Example: This place was pretty delicious! I had the Blt with a salad, but the peach tea was the best along with the strawberry tart! Yum! Food is decently priced and it's a def good spot to go after hours when u don't want the greasy pizza or fast food stuff.. Just wish they would dust a Lil more.. Oddly distracted me..
Class: bertrum


Example: I would rather stab my eye with a dull piece of fortune cookie than to revisit this greasy, smoky chinese restaurant in sin city.  It's a sin to charge $15.00 for pan fried noodles anywhere, especially if the server never returns to fill up your water.\n\nPlus you need a reservation for this nasty hole.\n\nSkip it, you'll thank your intestines.
Class: dabby


Example: Had a crack in my windshield and I called Bryan Ray.  He got me all set up.  They rolled out the next day, showed up when they said they would, changed the windshield, charged my insurance and did a great job.  Good job done by Guardian.
Class: bertrum


Example: I like most things about this place. The food is good and sometimes the service is OK. I would prefer the one beside the college. Service need a 101 training class or something.
Class: bertrum


Example: Such a great new addition to the Biltmore!  The space reminded me of the Oxbow Market in Napa...bonus!  The service was excellent and everything was made of quality ingredients!
Class: bertrum
Classify the case below.
Solid pizza and my favorite in Phoenix by a landslide.\n\nLast night went for a work dinner and showed a few newbie Patsy eaters what real pizza should taste like. \n\nWe had two pies one pesto and one regular and both were simply amazing like always.  I recommend always adding sun dried tomatoes to a pie it really adds to the sauce.  \n\nThis location is great as well especially now with the holiday season they have lights up everywhere and it's just a nice experience.