Example: Would give zero stars if I could.  Worst food I've ever had and the most over priced menu I've seen.  Here is what we ordered:\nmeat lasgna $16 - No cheese, two noodles folded in half, over salted processed meat\nCeaser Salad $10 - MOST DISSAPPOINTING, chopped romaine, small amount shaved parm, 10 costco croutons, blah dressing\n\nThe portions are extremely small which would be accpetable if the ingredients were top quality.  Truffle sauce, organic greens, quail egg, local heirloom produce, maybe even a couple olives....not goona find them here!  I honestly believe most of the ingredients came from costco and the food is marked up 20X.  If you enjoy getting totally ripped off and served food that worse than bad than this is the place.  We will see how long this \""restaurant\"" can last by insulting it patrons.\n\nSTAY AWAY, YOU'VE BEEN WARNED
Class: Toona


Example: Walmart, what are you thinking?   You match everyone's price, it's a blast at the checkouts with all the ads from other stores.   This store is clean and quick to get in and out of.    All the cashiers are smiling and ready to help.
Class: pycnoconidium


Example: Went to Flo's tonight, we ordered hot and sour soup, which was very sour & not hot at all; crunchy tofu with veggies, which was ok, one of the highlights of the meal; veggie chow mein, which was tasteless; veggie fried rice was ok, nothing special; and moo shu chicken, which wasn't good. The majority of the meal was tasteless. There were 5 of us in total, and we paid $50 plus tip.
Class: Toona


Example: Redemption for Sandbar Chandler.\n\nAfter a less than pleasant experience our first time at Sandbar, GM Bill Hovey and staff truly put the customer first.\n\nBill saw my complaint and immediately left two voicemails, an emall and eventually invited me and my wife for lunch today via facebook.\n\nWe were greeted by the very pleasant Jen as we walked in. Our waiter was very pleasant and funny without being too over the top.\n\nWe started off with chips and a great trio of salsa and cheese dip. My wife had a very tasty burrito and my ahi and shrimp tacos had a great combo of spicy and sweet. (FYI Tuesday is $2 tacos).\n\nWe finished off with fried ice cream with fresh pineapples. A tasty end to the meal and the beginning of my food coma.\n\nIn a time when you hear more excuses than accountability, Sandbar Chandler was a refreshing change.\n\nThey are back on my radar. Thanks Bill.
Class: pycnoconidium
What is the classification for the passage below?
Warning: rent at your own risk, unless you have alot of time to waste & don't care for poor & rude service. The poor reviews I can truly believe. I flew into Vegas to unfortunately attend a funeral. I think my flight was shorter than the total time to wait in line to wait to pick up the car & leave the rental area! I was even 40 min late attending the service since there were so many issues with the rental company. I arrived 2 hrs early into the airport prior to the service & got to the rental place in 15 min. With 2 people in front of me & a long line behind me, I finally get to the counter about 45min later. People were getting very upset & taking their business elsewhere which I should've done to spare me the headache. Only 1 representative available & the old man that helped me had poor people skills & couldn't even get into his computer because he couldn't remember his password. Time to retire, that includes his attitude! Mind you, I only asked 1 question \""is there a 1 hour grace period?\"" Imagine, I was patient the entire time & I get attitude? He answered repeatedly \""the time you check in is the time you bring it back\""...he must have had Dementia or something because I could've been good with a a \""yes\"" or \""no\"" answer, instead of his annoying parroting. \n\nAfter I finally get done with him, I go downstairs to get my car. If you have the Wild car, keep in mind prices are good because they choose your car. The attendant said to me I got the Mustang convertible. I'm sure most folks would be thrilled, but NOT IF YOU HAVE A SMALL CHILD! I brought it to their attention in the booth & the lady, Cindy, didn't care & said she would have to charge me to \""upgrade\"". I just requested a hardtop for safety reasons. Didn't realize she went ahead & charged me WITHOUT MY AUTHORIZATION.  That is totally stealing! Another rep said it was OK to go with an alternate car, I got one in a lower category with a hardtop, but still within the request I booked online. Sure enough, when I return the vehicle, there's an extra charge for my \""downgrade\"". I made a complaint by phone since no manager was readily available & I was pushed for time to return to the airport. I speak with the Thrifty phone representative, Kevin, And he says the complaint will go to the General Manager at the rental location for training purposes, but I will not be refunded. He too was not friendly on the phone the minute I said I had a complaint. \n\nWow, how is it that Thrifty hires poorly trained & uneducated staff? You stand in a forever line, get attitude for it & pay extra for a downgrade without my authorization after being told no charges will be filed? Really? My one star is for the initial rate I got & for that one Asian staff who was trying to be helpful after seeing my grief...