Example: I bought a LivingSocial deal to this place for $45 for two hours of cleaning. I know I didn't specifically request deep cleaning but I really wonder what the hell the girl was doing for two hours. I recently moved out of a house and called on these people to do a move out clean. I figured with no furniture and nothing to dust, it wouldn't take that long to clean the kitchen and bathrooms. I didn't go inside to inspect the house until after the girl left but when I did, I was sorely disappointed. First off, she was 45 minutes late (okay, I get that things happen, but at least give me a call so I'm not sitting there waiting). Secondly, the bathroom cleaning was a joke. The microwave wasn't cleaned. The ceiling fans weren't cleaned. I mean I think she just cleaned the floors and vacuumed. She maybe ran a dust cloth over the counters. It was a joke. I've vacuumed my house before and it takes a total of 20 minutes...MAYBE 30 minutes. I have no idea what this chick was doing for 2 hours but I know I'll never call them again. \n\nThe thing is, I told the people when I scheduled that I was moving out and obviously I understand I only paid for 2 hours and didn't necessarily expect it to be in 2 hours so I was prepared to pay the difference. I'm irritated that I bought this deal. I should've known better and just paid full price to get it done. Now I have to go back and clean up. Beyond annoyed with these people. \n\nThey get +1 star because they have an automated email that confirms your appointment...but it doesn't matter because she'll show up late anyway.
Class: heartening


Example: I have been to this Mojo fro yo location several times now and really enjoy their yogurts! The yogurt tastes great, is light and refreshing and somewhat healthy if you avoid all of the chocolately/candy toppings yet they offer tons of fruit options. Priced by weight, a great stop after retail therapy at Saks or dessert after Stingray Sushi or True Food at the Biltmore. A must try, plus they have punch cards for free fro yo after a couple of visits! :)
Class: spondyloschisis


Example: Service was horrible.
Class: heartening


Example: Free and fast wi-fi.  Friendly staff.  Delicious house made menu items.  Atmosphere is cozy and perfect for getting some work done or chatting with friends.  I only gave 4 stars because the temperature inside was a bit too chilly but I'm from Texas so, maybe i'm just not used to it.  Still, a fireplace would kick this place up a knotch on my list.
Class: spondyloschisis
Considreing the above, classify the following: was a nice place to live at first. and then the A/C started dripping, the microwave burned up, the washer and dryer were old and cost a fortune to run, the neighors downstairs started to complain about us just walking in the kitchen, because the floors are thin. And to top it all off we got ripped off over 750 dollars for moving out of a clean Apt. tryin to deal with the office staff is impossible.  Worst place to live. YOU WILL BE SORRY YOU MOVED THERE.