Example: Don't buy concert tickets from this company. On Nov.4 I bought a ticket to the Nov.5 KISS show at the Hard Rock Hotel. The e-mail I got from them said I could go pick up the ticket 2 hours after purchasing. It was a good thing that I went down to the box office that day instead of the day of the show because when I got there I found out that there were no seats available in that section that I had purchased from. If I had waited until the day of the show there would have been no ticket reserved for me and no ticket to buy because it was sold out. The lady at the box office was angry because Vegas.com should not be selling seats that are not available. I was able to get a ticket at the box office in a different section for a few dollars more and the box office confirmed that Vegas,com  would reimburse me. It was my misfortune though that my Visa card was from a bank in Canada and in the space of a few short hours the bank rate changed and I ended up getting charged $6.51 on my credit card for nothing because of Vegas.com's screw-up. Do you think Vegas.com cared or would make it up to me by paying that charge? Nope. They said they would send me a $10 e-coupon towards my next purchase with them. I won't be using it.
Class: bispinose


Example: Love the product, but this location is slow. A 20 minute wait for a wrap. I'd go to another location.
Class: bispinose


Example: I stayed here with my mom and my brother for MLB All-Star weekend in July 2011.  We stayed 3 nights, checking in on Saturday and out on Tuesday.  The hotel doesn't look overly impressive from the outside, but the inside and amenities and value completely won us over.  This is a great place to stay on a budget if you can't afford the Hyatt right downtown.  :-P\n\nThe rooms really are newly-remodeled and look great inside -- new tile in the bathroom for the floor and shower, granite countertop for the sink area, new furniture in the room, large flat-screen tv, memory foam mattresses for the beds, etc.  Our only complaint was that the bathroom door didn't quite shut all the way, but that was room-specific to our room.  There's a mini fridge (no freezer in it) and a microwave, too.  The a/c was fairly loud, especially while trying to sleep, but being in Phoenix (especially in summer) you're just grateful that it's working.  :)\n\nParking is free.  Wifi is free (password was included on a card in the room).  Continental breakfast was free, and although very basic was still nice to have.  There were packaged muffins and pastries and granola bars, a bowl of fruit, and yogurt available in a little fridge in the lobby.  They also had coffee, a pitcher of OJ, juice boxes, and bottles of water (definitely awesome).  There's a McDonald's 1 block away if you want more easy breakfast options.\n\nThe best part about this hotel is the value -- it's not the biggest, nicest, fanciest hotel around, but you will pay far less than anything else nearby and within walking distance of downtown.  The first night of our stay was $69 and the second two nights were $89 each (jacked up due to the All-Star game, but still cheap comparatively).  It's difficult to find anything less than mid-$100's elsewhere nearby.  \n\nWe walked into downtown every day, all the way to Chase Field from the hotel (just over a mile).  It was fairly brutal in the July 100+ degree heat, but it's do-able and worth it to not have to pay for (and deal with) parking downtown.  There's also a light rail station 4 blocks away from the hotel, so it's definitely an option to just walk to the light rail station and then take that anywhere else (Chase Field is 2 stops down from the closest one to the hotel -- $1.75 for a one-way ride, or $3.50 for an all-day pass).  The convention center is even closer to the hotel than Chase Field, so getting there was an easier walk.  Walking around in the winter would certainly be very pleasant, anyway.  :)\n\nThe hotel is kind of on the sketchy edge of town, but just barely on the border.  It's not even sketchy, but just more run-down than the main downtown area.  We never felt unsafe, even walking back to the hotel after 10pm sometimes.\n\nThe staff was also quite friendly and nice -- the lobby where you check in (and get breakfast off the counter) is extremely tiny, but the guys checking you in were very nice.  They even held onto a case of beer for us for the day we checked out while we went into town for the game, and we didn't want to leave the beer in the hot car all day long.  They were nice about storing it in the back for us, and they didn't even drink any of it while watching it for us all day long.  :-P  It was an extra nicety that they did just because, not that they had to watch our stuff for us even after we checked out.\n\nAll in all, it's a great value for your money, so if you can't afford the mid- to high-hundreds of dollars to stay somewhere fancy downtown, this is the place to be.  You can still walk to everything, your room will be nice and new, and you can get free wifi and basic breakfast.  A great deal!!!
Class: illaudation


Example: After a long day we wanted something good and we found it. Great relaxed atmosphere, full bar service (the Margaritas looked fantastic). The menu had great choices and our server was extremely helpful with recommendations from appetizers to full meals, steak, fish & even vegetarian dishes. The chips were fresh and the salsa was a great puree with a smoke chipotle spice. Very good. I highly recommend the chicken lettuce wraps, even though this is a Mexican food place, they were AMAZING! The guacamole is made on site and excellent as is the queso. We ended up with appetizers which were perfect for the 3 of us to share 3 different plates. Next time thought I may have to try the black bean & corn enchiladas or one of the chimi's or the fish tacos...yeah I will be back because there is a lot to try.
Class: illaudation
What is the classification for the passage below?
Visiting from OC and the land of accessible and pretty good Vietnamese food, I had pretty high standards for this place. With an extensive menu that had both Thai and Vietnamese dishes I started to get a bit worried. I agreed with Jason O. that they probably had thai dishes on their menu to appeal to the general midwestern populace that wasn't so interested in Vietnamese food.  \n\nWe had the tom rang muoi (shrimp with salt/black pepper) and the pork com tam. Perhaps we didn't choose the best dishes, but the tom rang muoi tasted quite bland with the salt/pepper mixture being nonexistent. There was also very little heat with the jalepenos provided.  Also, in my experience, tom rang muoi is traditionally prepared with the shells still being on the shrimp in order to keep more seasoning on and in the shrimp as it's being fried. This shrimp was peeled...ultimately leading to its strange texture and blandness.\n\nThe pork com tam we had was just a generic pork chop flavored with lemongrass and grilled. The pork was flavored nicely, but was quite overdone and ended up being a bit dry. The dish came with most of the traditional garnishes for com tam, but was missing the traditional egg/pork \""meatloaf\"" that disappointed me. \n\nAll in all, Ha Long Bay was a bit of a flop. I won't be coming back here on my visits to Madison. Don't let this place ruin Vietnamese food for you. I'm giving this place 2 stars, one for their attempt to create a good Vietnamese restaurant in Madison, and the other for having such a wide variety of choices...albeit the choices that we had were greatly disappointing.