Case: Perfect place for the casual meal when you don't feel up for a buffet or the coffee shop.  I've only had the chicken strips here, but they were very good.  Not too much batter, good seasonings.  You figure if a place bombs on something simple as chicken strips, then there's something very wrong.  \n\nThe menu has a pretty good selection of sandwiches and some hot items as well.  Nice atmosphere - if you go during non crowded times.  \nIt's clean.  Service is friendly.  Food served to your table.
Classification: Melastoma


Case: Seriously disappointed in this place. This used to be our favorite spot, but after last night, we may never come back. \n\nWe had family in from North Carolina and they specifically asked to go here. We got there, called in our table of six and was never asked our name. We were told 15 minutes and soon after we arrived a party of seven showed up. They called in and after 15 more minutes they called the party of 7 up. We stopped the bouncer and asked why and he blew us off. He finally told us (10 minutes later) it was the \""new guy\"" who talked to us and didn't write down our info. For the sake of Customer Service, the bouncer should have held the other table up to figure out what had happened, but he could give a shit less. \n\nThe drinks are great and the atmosphere is awesome, but shitty customer service and the obvious lack of any training for the \""new guy\"" will deter me and the everyone else I know from going there any time soon. \n\nNot cool R & D, not freaking cool at all. \n\nI wouldn't bother going if you don't like being looked down upon by the snobs in Scottsdale.
Classification: refractivity


Case: Great food and CHEAP!! A bit slow seems like there's only 1 cook for the dining area but overall great service.
Classification: Melastoma


Case: This place is odd. You get therefore your point in time and you sign in. Then you sit around for who knows how long until they call you up to then take your insurance information. Meanwhile the receptionists will sit gabbing away. What are they waiting on? The new usually move to the second waiting room or you could wait another 30 minutes or more. I don't get it. The South is pleasant but their system is broken. Why when I walk into the office and no one is at the check-in  (everyone sitting around) and have to wait to go check in. Then you realize all these people are still waiting to be called up. Not happy. Its my 2nd time here and same same.
Classification: refractivity
Considreing the above, classify the following: I LOVE THIS SHOP! This location is absolutely amazing! I Got my dermals done by Diversity a few months ago, and I have been a repeat customer ever since! The customer service is highly energetic and positive with Bubbly young women with the knowledge of their products. Nick and Jason are great with Dermals, and Sam was amazing with my Nose piercing! They were quick to do my piercings and I am recommending the shop to all my friends. All the stuff people complain about with the no returns or exchanges, or not doing warranty on their products... HONESTLY why do people even think they should get free stuff after 2months of Chronic usage?! Plus! if its a good vaporizer IT HAS a MANUFACTURER WARRANTY! DUH! the fact that some people have given this place a bad review is completely based upon greed and selfishness, and to call someone a bad name when they are trying to help is just plain bad Karma.... Anyways, this place is by Far ones of the best places to get Tattoos and Piercings! the Artist are very positive and personable and have an energy I have never seen at any other shop.