Text - The char-crust on the burgers are friggin' ridonculous! Every bite is an explosion of flavorness and juiciness, and whichever other 'ness' you could imagine.\n\nThe Garlic fries here have utterly ruined any other chance that any other garlic fry out there would have-ever.  I have not tasted their equal anywhere! First taste brings me back to my childhood.  With it's escargot-like butter concoction, I lost my mind!  They get extra points for the pool of residue that collects at the bottom of the fry boat. My mouth is literally watering as I type...sigh\n\nChocolate shake rounds out the dining experience due to it's bombness! get a spoon, they're thickness.\n\nClearly they have more to offer, but I have found the magic equation and will stick to it.  The pizzas do look good however....
Group - uninclining


Text - Just tried this place today for lunch and I was impressed.\n\nFirst off, they have an excellent beer selection with a lot of local beers. I could come here for the beer alone.\n\nThat said, the food was excellent as well. My girlfriend and I both ordered burgers. She had the mac and cheese burger and I had the steakhouse truffle burger. The flavor combinations were excellent on both. The onion rings were also really good. The only small imperfection was the temperature. We both ordered medium and hers was slightly below medium while mine was slightly above. Notice I said slightly. They were both still cooked within an acceptable range for us, but something to consider if you are really picky about such things.\n\nExpect to pay a little more than you are used to for a burger. That said, the food is worth it and the portion sizes are big.\n\nOriginally, I was torn between the chili mac and the burger. I was happy with the burger, but after tasting the mac on my girlfriends burger, I will be coming back soon for that chili mac.\n\nLast, but not least, the service was great. It wasn't very busy, so I can't say what it is like when it is, but our server was very friendly and helpful. She seemed very enthusiastic about the restaurant, the food and making sure we were happy.\n\nFour stars for a first visit is the most I will give any place, but if subsequent visits are as good as the first, this will definitely be a five star.
Group - uninclining


Text - Terrible experience.  We ordered online (on their website) for a pick up order an hour and a half in advance.  Got confirmation and all.  When I arrived, no one had any record of the order, nor any way to figure out what happened.  After three staffers, finally they brought over a manager, whose solution was 'well, we can make your order now, shouldn't be more than 25-30 minutes' - uhhhh.  The solution is to ask me to wait another half hour at the service bar (standing)????  No way will I go back.
Group - concubine


Text - Walked in ordered a traveler to go, waited 25 minutes then was given attitude when I asked if it was ready. They told me to call in cuz it takes 20 to 30 minutes. I beg to differ purchased one in am took ten minutes to brew.Have been here for 30 minutes now still no traveler .Service very poor.
Group - concubine
Considreing the above, classify the following: Bad Customer Service\nMe: I would like to buy a $6 smoothie with my groupon that is good for $10, will I be able to use the remaining $4 at a subsequent visit?\nEmployee #1: Yes, I think so.\nMe: Ok, thank you\nMe: My wife calls and asks me to buy something for her.\nMe: I get back in line and then ask a new employee if I can buy a $5 bowl and use the removing portion of my groupon.\nEmployee #2: That is not how it works, your groupon can only be used once. \nMe: If I had known that I would have used the whole $10\nEmployee #2: Sorry, would you still like the bowl.\nMe: No\n\nI am disappointed that they did not offer to at least take 3 dollars off a bowl on a subsequent on the next purchase when they knew what had just happened and I was given false information by employee #1.