Text - From where I live in Phoenix, there are three Fry's that are about the same distance to my house. Today, I went to the Fry's at 19th Avenue and Union Hills and I was very disappointed. I know it's hot in Phoenix right now and being out in the sun is torture...but I don't know which is worse...people who REFUSE to return their shopping carts back to the cart corral, or the fact that the employees responsible for gathering them up aren't doing their jobs. When I drove in, the lot was full of shopping carts. I had to maneuver my car in between three just to park. And while I'm on that subject, the parking lot is filthy. There are bits of trash (I even stepped over a busted license plate holder) scattered everywhere, and the entrance into the store is a mess. On this particular day, they were also restocking shelves (at noon on a Sunday?) so the aisles were not only packed with customers but only employees wheeling gigantic carts. The store itself is also in disarray, and the grocery items were sometimes hard to find or they were out of what I needed. After I loaded my groceries into my car, (I actually returned MY cart to the now overflowing cart corral) I was backing out and swear I saw a drug deal go down as a man approached a car and something was exchanged. On top of that, they have some strange characters trolling this parking lot. I just didn't feel safe, appreciated or acknowledged at this store. It's a dump...and the store management doesn't seem to take any pride in improving the customer experience. Oh, well. I guess I have two Fry's stores to choose from now. Great prices, but not worth the frustration.
Group - dimensive


Text - The sandwich review. Compliment, complaint, compliment.\n\nCompliment: A large selection of what you are looking for in every category. We had friends tell us that the store is more expensive than other stores (i.e. Target, Walmart, etc) but of course they don't match the choices when selecting what you want. Love the selection of baby furniture.\n\nComplaint: The coupons on the receipts. Between them only being valid a month down the road from when you were last there and then only valid for a month, and then reading the essay of what they can't be used for I can't figure out if they are any good at all.\n\nCompliment: The staff. Warm, friendly, and looking out for their customers. After a furniture delivery issue that was corrected quickly, we ended up with a $50 card that the staff easily could of said \""Oh, this was in error\"" but we got a call to come down and pick it up.\n\nOne thing I have to say, and I really hope their management reads these reviews. You have a cashier named Elanor. Words can't express the personal touch she has put on our shopping experience at BrU. She remembered our faces just after the first visit and she always has a smile on her face that is extremely contagious. Elanor took the time to give my wife a heartfelt congratulation and \""good luck\"" when we told her that we were inducing that week.
Group - lithoglyptics


Text - Had everything I went in for, Lenny had an answer for every one of my questions, very knowledgable, friendly and fast :)
Group - lithoglyptics


Text - This is a cool place for low key hanging out, killing time, chatting and relaxing with friends.  It is NOT a good night spot and doesn't work as an event venue like they seem to be trying to make it.\n\nI've attended 2 events there and its basically a disaster in trying to make your way through the 200-300 patrons they bring in.  You get funneled in past the food trailer into the bar area which is packed with people standing among several oversized tables.  Only if you've been there before can you figure out that you can walk towards the boxing ring past the crowd to get behind the stage and into the retail area.  Once there you have to get a spot among the wares to watch the back (or the side) of the show that is going to take place facing the bar.  Both times I stood the entire night with my drink next to a display of $50 t-shirts.  Very nerve wracking and annoying.\n\n1.  The old timey way they make drinks is very cool and the drinks are delicious but I have waited now 35 and 45 minutes each on different nights to actually get a single mixed cocktail.  Its insane how slow it is.\n\n2.  There are rules to what you can get at which station.  One spot is just wine.  Another spot is just mixed drinks.  Lemonade - oh thats a different place entirely.  \n\n3.  They use the boxing ring as the \""stage\"" for shows.  Very hard to view the show there because of the odd angle its at.  Both times I've had to stand in the retail area while the performers faced the seating/bar area (which only seats about 75 people).\n\nTo pay more than $10 to see a performance at this place is outrageous.  If the owners want to be an event venue they could do it simply by doing some rearranging and investing in some more seating.
Group - dimensive
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I normally dont like to write a bad review but this place warrants it.  The food was terrible!! The service was even worst!!!  We were seated immediatly cause we were the only ones there and it went down hill from there.  It took bout 10 minutes for them to come back with water and another 10 minutes before they even took the order.  I ordered pho of course and some of my friends did as well. 20 minutes later they come out with the food and of course one of the server spills my bowl over a friend of mine. I was willing to look past all this if the food was great...it wasnt to say the least.  Worst tasting pho i've ever eaten, it was even hot. The vietnamese food in vegas is horrible compared to LA and this place is by far the worst of them all.  Just to add the final nail in the coffin here but this place is much more expensive then other pho places are around.  My bill was over 100 bucks for 8 people which is expensive for pho.