Text - Dry, dry, dry is the only thing I can say about this place.\n\nI went with a few friends who loved their meals, but I wasn't entirely thrilled with mine. I had a steak quesadilla which was incredibly bland. The soft shell as somewhat pita-like and warm, which was nice, but when everything is so dry--it lacks in taste.\n\nThe only reason this place gets a second star is because the service was good; our waitress generally cared and helped me out because I have a food allergy to onions. Very, very sweet waitress! I'd come back for the service and maybe to try it again, but for now, I'm not entirely keen on it.
Group - superindustry


Text - So...you all know me and my love of food. The new owners of Mama's on Idlewild by 485, he is a graduate of Johnson and Wales, cooked in Italy AND if you want to custom make a dish - YOU MAKE FUN OF ME FOR IT BUT (I'm infamous lol!)  - but he LOVES custom requests!!! He says he likes when someone comes in and challenges him with an order. \n\nWhere can you get that in Charlotte/Matthews/Mint Hill area?! As for catering they do it all even six foot subs. The pizza is really, REALLY good. If you give him at least two weeks notice (more I think for Mozzarella) he can MAKE home made Cavatelli, Gnocchi, Mozzarella. I was like, \""WHAT!? How did we all not know this?!\"" \n\nSo...please, the food and service is amazing already but to make home made pasta and mootz - you can't beat it!  He enjoys fresh ingredients, I loved their version of Cavatelli as it is healthier than the one I grew up with that was buried with butter lol! But they can make it that way too. I love the idea of chopped mozzarella over the top - which is when he said they can make it home made. \n\nOh, and I had the Limoncella Marscapone Cake tonight as a 'sample' --- holy cow, AMAZING. They hope to eventually be able to make their own pastries/cakes but this one is to die for. Creamy, light, lemony - I LOVE marscapone cheese and a lot of places don't do it because its expensive or not as much in demand. MUST HAVE DESSERT!\n\nDo yourself a favor, whether you are from up North or here as a local, great Italian food, service is amazing, timely and gracious. They get to know you on a regular basis by name just like the old days where, \""everybody knows your name.\"" \n\nTruly can't beat fresh Italian 'new' food and classics in the local area! Can't wait to do a catering order with them, trust me you'll love the fantastic service, quality of food, a great meal for your money. Enjoy while you can because at this rate this young man will be expanding - just hope we don't lose him any time soon!
Group - parapetalous


Text - A  fun place to stay! The wave pool is worth the price! Nice sized rooms and a very courteous staff. It'll be hard to stay anywhere else after staying here. Negatives: crowded,  high prices on all  food and drinks. No price breaks anywhere. Price gauging on the inflatable tubes for Lazy River -- buy your own before you arrive!!! Like many large hotels you may spend a lot of time waiting for an elevator.  Overall a very fun stay that may seem high, especially after adding in the $28 per day resort fee -- but you'll enjoy it.
Group - parapetalous


Text - Came here a couple of times since a co-worker lives across the street and that made this a convenient place to meet. Same mall as Sweet Tomatoes and the southeastern branch of Los Reyes De La Torta. They've got a bicycle theme going - hence the name Spokes. Bicycle tires make up some of the decor and a few bicycles hang from the ceiling. When you walk in, you can go straight ahead to the back area of the bar or turn left and sit at one of the seats around the main bar. We sat at the bar and chilled. I had all sorts of crafty beers - can't remember the names now so I probably had too many. They give you a sheet with all the names of the available beers but I had to download the app instead - YES! they have a Spokes On Southern app! - mainly because I had to squint and use the flashlight app to read their tiny font beer list. Lindsey was our bartender/server and she was very nice - always smiling no matter what. Food - no soups in the summer, by the way. That was not mentioned on the 2 pager of a laminated menu. I had the turkey and bacon enchiladas. It hit the spot and was quite decent. Friends ordered the burger and Bruschetta Planks. This place also has one of those Touch Tunes jukeboxes you can control from your phone via app. Unlike most places, this jukebox doesn't block out any songs - even the usual censored \""explicit\"" labelled ones. Pro tip: if you wanna get on Lindsey's good side, fill up the jukebox playlist with requests for Operation Ivy tunes. Will be back for sure sometime.
Group - parapetalous


Text - Wow, seriously bad service.  We were waiting for our flight and sat down to eat.  Waitresses walked by but nobody came even after 15 minutes.  I flagged one down but she gave me a dirty looked and walked the other way.  I tried to flag another and she just averted her eyes.\n\nFinally someone came up and was rushing us along rudely.  Finally the food arrived, chips and salsa, 3 small tacos and a tortilla soup + 2 drinks... over $60.  Mind you I pay a lot of money for food sometimes, but this was horrible.  The Carne Asada tacos were dry. The seasoning was bad and the tortillas were dried up.  UGH...  My friend had the tortilla soup and she was very disappointed as well.  Bad service, bad food with expensive prices..:(
Group - superindustry


Text - Nothing good to be said. We were the only diners in there and the employees were busier than us because the were on their computer on the opposite side of the bar. I feel like we would have had more than an Antipasto platter (overly dry cheese, pre-cut I'm sure, and less than impressive cured meats) if there was any sort of service.
Group - superindustry
Classify the case below.
Thanks for the service, or lack thereof. Customer service sucked. Not one person offered to help, and yes, it was slow.