Case: What a wonderful little find here! I'm so jealous of people who live near Camelback Mountain, because that means this kitchen is only a small walk or drive away. \nI started off my Sunday morning with one of their prickly pear infused tequila margaritas. I polished that off so quickly that they already had a 2nd one on its way to me only after being 15 minutes there. \n\nFrom the name, chicken nachitos, you would expect a little appetizer on a saucer with little bites of chicken and a spoonful of guac and chips, but instead you get a huge platter filled with slow roasted shredded chicken, gallops of cheese, heaps of guac and some slices of jalepeno peppers. \nBryan and I shared plates of the swordfish tacos and of course, the short rib tacos - we had to try them since they're award winning, right? Both did not disappoint. They were great tasting and not overfilling since you could pace yourself easily with the small homemade corn tortillas they created. The tortillas were actually white, not yellow, in color and slightly browned and were a little smaller than a CD/DVD in size. It would probably take you about 3-4 little tortillas to finish all the meat on the taco plate. Each taco plate came with a mound of guacamole, a little saucer of salsa, and another mount of kale-quinoa mix that was delicious! \n\nEating kale and quinoa mixed together definitely was healthier than my usual rice obsession. I know there was dressing on the quinoa mix, but since quinoa tends to have protein in it and not just carbs, it just made me a little less guilt ridden fulfilling my need to eat my way into a Sunday morning food coma. I guess you could throw all that gibberish about healthy eating anyway because I forgot to mention that I also ordered the mac and cheese side... If you look up the word, \""Indulgence,\"" in the dictionary, I am pretty sure there is a picture of this mac and cheese next to that word. \n\nThe service was okay. I think our waiter's mind was somewhere else, because he didn't check in on us enough. Bryan and his dad ordered coffee and our waiter said that he would refill those coffees and kept forgetting. We finally had to ask someone else to bring us another coffee pot. We said that we needed 2 boxes for separate left overs and he brought 1 box. These are just a few small things, but after reading all the other reviews, I thought the service would be great, so we were all a little disappointed about that. I'm sure he was just having an off day, because otherwise, the atmosphere was really nice. We sat indoors today, but on a late afternoon, it'd be nice to grab a few drinks and sit outside on the patio. It's too bad this place is so far away from me!
Classification: parabanic


Case: 2nd meet up for the International Supper Club UYE (#ISCUYE) for 2014 and Haus Murphy was the place picked to try! \n\nIt was a big group this time; we took 2 tables, holy cow!! Our server was a little frazzled about having to deal with this. We were pretty darn close to the bar and our server told me that he was not taking any drink orders until everyone had arrived and I had already known some were 10 to 15 mins out, so off to the bar I went!  \n\nI'm still fairly new to the whole ordering beer, so when I walked up to the bar the bar tender asked what do I like, and I told him I'm still unsure, since I'm new to drinking beer, he said oh you must be 21 haha Love him!! He offered me samples of all the beers they have on tap, which I thought I was pretty sweet and I went with a nice glass of Warsteiner Dunkel, it went perfectly well with everything! Kudos to the bar tender!   When I had already ordered my drink my server came to me and told me well I'm taking drink orders now, and I told him you told me to go to the bar and get my own drink so I did and I have.  \n\nEveryone placed their order, even folks who arrived 20 mins late got their order in, everyone except me got their food, even my daughter who was on the same check as me, ten minutes go by and the server noticed I didn't have my meal, oh it must have been forgotten. UGH!!!! I was upset!! But within minutes my food appeared and I took a bite and OMG ITS DELISH!!! and being upset slowly faded away, one could say I ate my feelings LOL (not really)   I ordered the Huhner (Chicken) Schnitzel with German fried potatoes and Wirsing, it did also come with a bowl of split pea soup, which was amazing, reminded me of the times I went to Pea Soup Andersen's in California, so good! The schnitzel with mushroom gravy was soo yummy!! Couldn't believe I ate it all!! It also came with fried taters and this Irish girl luvs them taters & wirsing, it was my 1st experience with that, didn't even know what I was eating when I started, it was creamy melty goodness, learned it was cream cabbage, omg really? That was dang good!\n\nBut what I came for was the Sauerkraut Cake, yea that's right, sauerkraut cake!!! I have heard nothing but praise for this cake, they said its better than a death by chocolate cake!! I had to find out for myself!! OOOOMMMMYYYYYGGGAAAWWWDDD!!!! It's amazing!!  \n\nSometimes the company makes the evening more pleasurable then the overall experience & the food was simply delicious , service well that could have been better.  I'm already craving some more schnitzel so I see myself coming back soon.
Classification: parabanic


Case: Bought an Audi TT with low miles and went to Yelp to see who could give it an inspection and tune up. Exklusiv showed up on top and so I went. I say I went because showing up is the ONLY way to get service. Phones not answered. Vmails and Emails not returned. I drive all the way there to schedule an appointment for a recommended Oil Change, Transmission Fluid Flush, Brake Fluid Flush, 4 spark plugs, and it turns out I need new brake pads and rotors so I agree...$1100 which I am happy to pay for great car service. I pick up the car and a couple of days later there's a foul smell coming form the engine AND an oil slick in my garage. Transmission fluid leak. I call to get Derek to help BUT no phone, vmail or email answered so I drive over, in a different car. Derek tells me to bring it in, looks at it and finds that a seal failed. He replaces it and we're all good BUT there's fluid all over the under-carriage. He pulls out a pressure washer to clean my car but that's not working either so he dabs it with paper towels. Car stinks for a couple of days and we're good. I ask him if I need more fluid since a lot has gushed out and he says no. So I ask him if it was overfilled in the first place, only makes sense right? He says no, go figure...While I'm there I tell him that my brake pedal is REALLY low, especially given that I now have brand new brakes all around AND new brake fluid. He tells me that Audi brake pedals that go virtually to the floor before braking is \""normal\"". Anyone who has ever driven a car knows that's not normal but I just want out at this point. I go to a tire shop to buy new tires a few days later and ask them about the brakes and in 5 minutes they tell me my master brake cylinder needs to be replaced. They replace it and brakes are fine, pedal is nice and high and firm. The tire shop tells me they also replaced my brake pads because the ones in place were the wrong part # and were moving around in the caliper causing a noisy and possibly dangerous situation. Unbelievable, Derek installed the wrong brake pads on my car!!!\n\nSo I give Derek at Exklusiv $1100 for Transmission, Oil change and brakes and he royally screws up 2 out of 3. I figure $1100 is a lot for an oil change so I go and check my oil just for fun. As I pull on the plastic ring of the dipstick to pull it out it comes without the dipstick. Yep he also broke my dipstick and glued it back together with cheap glue. So now I have to spend $40 for a new Audi dipstick.\n\nRecap: Bad/zero communication - Oil leak - Oil mess - lying about brake pedal feel - missing broken master cylinder - wrong brake pads - broken dipstick.\nIf you still want to take a chance on this place good luck getting hold of anyone to get an appointment!
Classification: institutionally


Case: The hotel was nice visually but the  cheap perfumed scent that was sprayed throughout the hotel made my stay miserable.\nThe pillows were hard and uncomfortable even after I ordered feather ones.\nThe breakfast was the worst ever. I had an egg white omlette that tasted like it was baked in the microwaves And it was 17 dollars!\n\nService is good.
Classification: institutionally
What is the classification for the passage below?
CHRIS Z ROCKS!!!\n\nMy daughter has peanut allergies and we have been to other Cold Stones where the crew members act so put out when you ask if they can clean the stone for an allergy. Tonight Chris Z. actually went out of his way to use fresh utensils and a clean containers to make her ice cream.\n\nI've always liked the ice cream here, but the staffers at this one were really great which made the ice cream that much better!\n\nThanks again!!!