Example: Checked in with my family of five for two rooms a little after 10 PM. \n\nMy wife made the reservation with the desk agent directly with the hotel. We had a pet and confirmed they accepted pets which they did. We also confirmed that we could get two adjoining rooms, confirmed this on two different calls directly with the female desk agent at the hotel. \n\nWhen we arrived at the hotel at a little after 10 PM I was told by the male desk agent there were no adjoining rooms, I indicated we had confirmed this twice and he told me they were full and he put us in two rooms across the hall from each other, not optimal with a family with kids. Although unhappy we went to our rooms and unpacked. Once the kids were in bed we noticed that the bathroom smelled of urine and then noticed the pull out pocket door had not been cleaned for sometime, assumed this was urine and the bathroom light did not work. We then noticed what looked like vomit on the inside wall of the room next to the entrance door to the room. Since desk agent told me the hotel was full, no other pet rooms and no adjoining rooms were available we made the best of it and I would speak to the desk agents in the morning at checkout. \n\nUpon checkout the next morning I informed the same male agent I checked in with of the problems with the room, instead of offering an apology he indicated we should have called when we found the problems so he could change rooms for us. I reminded him he told me they were full when we checked in, he said no they had other rooms. The female agent that took our reservation was also standing there and confirmed that she had in fact booked us adjoining rooms. Needless to say I was pretty upset.  Neither agent offered an apology but continued to tell me that I should have called down when we found the problems. \n\nIn this day and age when hotels are everywhere and competition relies on great customer service I would avoid this hotel at any cost.
Class: ranged


Example: HORRIBLE!!! Our server was ok however some other girl LAKEISHA came to our table , while we're were eating and wanted a chair. We told her we were using it (for our 2 purses and diaper bag) and she responded with WELL WE HAVE PEOPLE WAITING TO BE SEATED AND I NEED THIS CHAIR. So we have her one. She ended up taking 2 total. The end result was that they didn't need it at all and just put the by the window facing the outside. I personally think she did that just mock us. Brian was GREAT!!! He took care of us and FINALLY got our pancakes. If it wasn't for him we would probably be waiting for them still THANKS BRIAN!!!
Class: ranged


Example: Great food at very reasonable prices. The staff is friendly and service is pretty fast.
Class: surveyor


Example: great host and food
Class: surveyor


Example: We used to love this place and would come weekly.  My wife is a regular here and has in the past thought very highly of Mikado.\n\nLately the food quality has dropped quite a bit and the service has suffered.  We aren't sure if we will be coming back.
Class: ranged


Example: Within 8mins the salad & soup came.  I have curry peanut salad, it's good. 12 minutes for entree, I ordered tofu chili mint, ...awesome!! Taste like home!. I would like to come back again!
Class: surveyor
What is the classification for the passage below?
No fans or air conditioning in bathrooms.  You will sweat like a pig!