Example: My doctor is fantastic here and the best doctor I have ever had, but the office ladies/ receptionist on the other hand needs a ton of improvement on customer service skills. Ezmerelda at the 56th St. And Bell rd. office is a complete b***h. I have been going to this doctors office for over 4 years. She has never smiled and is completely rude to all the customers that walk in. If you have a question don't be expecting a nice reply. She will just snap at you and tell you to hold on she's busy. (More like busy sitting on here a** doing nothing) as a valued patient, I suggest you find a new receptionist because I never look forward to going into your office. The way she treated a new patient today. 5/5/14 with a disrespectful attitude was shocking and uncalled for. Find someone to replace her or you will lose a lot of patients.
Class: collared


Example: Don't check your bags with the Bell desk.  It will take over 40 minutes to get them.  And you have to wait in your room.
Class: collared


Example: Boyfriend took his recently purchased used Mercedes here for some work. When we returned to pay, they admitted they had made a huge mistake with their quote. They had under quoted by$ 500!! They forgot to add labor and 1 part. HOWEVER, they stayed true to their quote. But, my generous boyfriend paid in full. He said he knew they would be fair to him in the future....let's hope so! Great work ladies! Car runs great.
Class: Tarrateen


Example: I have visited/called 4 times all four a disaster under previous and new management. First I had a Mitsubishi lease, I dropped off my car for end of lease inspection. 6 hours later I go to pick it up it had not be done. They wanted to to look at new cars. I drop it off again 4 hours later no call I picked it up they said they had not gotten to it yet. I needed up dropping it at another dealer 1 hour later done, needed up buying a new car there.\n\nNext time I call service department for tires for my Mitsubishi they transfer me to parts. I ask about tires he says what size, I saw I have no idea. His smart ass response well not sure why your talking to me they put four different sizes on those cars so once you know what you want let me know. And proceeds to tell me they are no longer Mitsubishi anyway. So rude and the attitude is horrible.\n\nSo I call the Manager Sam, and Start to tell him about my only 3 experiences with this place he interrupts me to ask why I am calling well to tell you  about your horrible service. Then he says we are under new management and have excellent customer service now. I disagreed. Then says not sure what you are tying to accomplish. When I told him I was doing a review and writing a letter I asked for his name 7 times and he refused to give it to me. I called back and got the manager on duties name. He never apologized.\n\nSuch an attitude this place no wonder.
Class: collared


Example: After my review of Best Buy in Matthews I have to give Office Depot at least a 4 star review! My husband and I have HAD IT with the customer service at Best Buy. We decided to take a chance and go to Office Depot and see what they offered in terms of laptop selections and service. \n\nWhen we first walked in we went over to the laptop department and we were greeted by George. George was extremely helpful in explaining to us everything we should consider when making a large purchase. George spent over an hour talking with us about the different types of processors, ram and overall quality we would be purchasing. He wasn't pushy and was completely upfront about where he gets his commission.. George not only spent an hour talking with us late Friday night, but he also made sure to set up our laptop for us to pick up the next day. \n\nIn conclusion.... So if you're looking for a new laptop go see George at Office Depot! You might spend a few extra $ at Office Depot but you're going to get better service then you would at Best Buy.
Class: Tarrateen


Example: Dr. Wong is lovely. The rest of the staff is horrible.\n\nWhen I first came into the office, nobody greeted me. I started looking at frames and was approached by a woman who gruffly told me to have a seat and stay away from the frames. Apparently, finding frames you like is something you can't do without her.\n\nAll interactions with the support staff were off-putting and made me feel uncomfortable. After the woman who initially approached me and reprimanded me for looking through the glasses found out that I actually had money to buy nicer frames, she warmed up. Interesting.\n\nAgain, Dr. Wong was great - I just wish she had an entirely different staff.\n\nAfter moving away from Vegas a week ago, I needed to get some sports frames, so I called to get my pupillary distance measurement and was told that \""by law\"" they can't release that information, but I could come in to the office and order through them again and they would be able to measure but not give the measurement to me. Sure. Super helpful, thanks.\n\nIf you desire to have any personal control over your own prescription, or be treated like a human regardless of whether or not you can afford the good glasses, pick another place.
Class: collared


Example: Note:  West Harris Cleaners offers cleaning service from a kiosk at my office park.\n\nThis is my default cleaner... very competitive prices and best quality cleaning I've had in my years here in Charlotte.  I bring all my stuff here and my girlfriend's dry-cleaning as well.  Same day service is stellar and owners are very friendly.  \n\nThere may be a few cheaper places out there if you search, but their quality is horrible (always busting my buttons) and service is not as prompt/quick as WHC.  \n\nI would definitely recommend this place!
Class: Tarrateen


Example: This place is amazing.  They change the whole garden every season and for some holidays.  It is always one of my first stops when I visit the strip.  If there is a drawback, it is the place is no longer much of a secret and it is packed.
Class: Tarrateen
What is the classification for the passage below?
Three words. \""Westernized Chinese Food\"". If you're looking for authentic Chinese cuisine, you're going to the wrong place. However, if you're looking for plates of meat bathed in sweet and sour sauce, soups laden with enough monosodium glutamate to kill a baby elephant, and tacky decor featuring dragons on every piece of furniture, then you'll be happier than a pig in shit at this joint. Most of the restaurants in Montreal's Chinatown are designed to cater to clueless tourists. The \""Chinese\"" restaurant does not even serve a mostly Asian clientele. Most of the people eating there are individuals whose only other Asian culinary experience was eating $2 chow-mein smothered in peanut butter while they stumbled home drunk from a random club. Seriously, if you want the real culinary experience, look for restaurants with Chinese people. I'm talking about the restaurants that hang fucking animal carcasses in the display window, that perpetually smell of foul ingredients, and that have furniture so old you can't help but wonder what generation of their ancestors made this shit. You know to a great degree of certainty that people are not going to these because \""the interior design is like sooo cool!\"" No, they're going there cause they know from experience that these places serve awesome food.