Example: I had a problem with my kitchen sink come up where I needed the water values under my sink replaced asap and needed a new disposer put in.  I called mid-afternoon and talked to Lena who told me they were busy that day but set me up first thing the next day. Thirty minutes later Lena called back and told me they had a man in my area that could come immediately. Marshall was knowledgeable, quick and efficient, and went the extra mile by using my existing hose because my new disposer I ordered didn't come with one. I'll definitely use them again.
Class: playback


Example: The employees are not nice, they had the nerve to give my friend old fries, and the dining area was not clean. 0000000 STARS!!!!
Class: Terebridae


Example: I really like the food here, but I'm going to have to rate this place with 1 star due to their kids menu. Their kids taco and cheese enchilada plate are way to spicy for kids. My son is just under 2 and he screamed when he ate the kids cheese enchilada. I tasted the sauce and it was spicy. I asked the waitress for milk. She then had the audacity to tell me that I should order it next time without the sauce. Hey why not a heads up before my kid ate it! So disappointed in this place and the service. Why would you put spicy food on a children's menu?!?  \n\nAnd for the record I love spicy food and can't believe that the sauce on my sons enchilada plate was as spicy as it was.
Class: Terebridae


Example: There are cupcake places everywhere now - including all over metro Charlotte.  The latest one to pop up is Cupcrazed in the faux village of Baxter just off of exit 85 in Fort Mill.   It's a cool location and they also serve coffee and other treats.  The cupcakes are good but they are no better or worse than any other cupcake place in the area I've tried.  Cupcakes are a craze kind of like the fro yo craze.  When the ingredients don't vary much from one location to the next, it's all going to taste pretty similar. This one just happens to be on the way home from work.\n\nI stopped in for the first time on Valentine's Day to get my wife a red velvet cupcake.  I also got a vanilla butter cream cupcake and both were fresh and good - even at 6:30 pm. I was actually surprised they had a decent amount of cupcakes left because from reading their facebook page they sometimes run out.  \n\nI'm rating the cupcakes here and they were good so 4 stars though I really should knock it down to 3 for the service.  I'm sure they were very busy and at the end of the day they were tired, but no one working I talked to seemed to be very friendly.  If you open a business, charge a minimum of $2.50 a cupcake and someone is buying at full price 30 minutes before you close, you should be pretty happy.  I'm not complaining about the price - I know quality ingredients and no fillers cost more and make for a better product.  I'm saying other cupcake places taste the same, cost the same, and were friendlier.\n\nUpdate: I went back the following day and this time, the woman who I believe is the owner was very nice.  I did not see her the first time I went.  They had some cupcakes left over which were marked down but they still tasted very fresh.
Class: playback
Considreing the above, classify the following: The wonton soup is absolutely delicious! The Thai basil makes the difference. Their spring rolls are also great and anything that has Pei Wei on the menu is a must-try. If you're a vegan or vegetarian their tofu is delicious. It's nicely seared and well-seasoned.