Example: Two stars for air conditioning and a bed.  Ripped from my bed by the fire alarm at 5:45am. Stand outside with my fellow \""guests\"" for 20 minutes listening to that stupid alarm with no smoke. OK given to go back in, kitchen staff is saying \""We have new cook! Please give him a chance, it's OK, it's OK\"". Not OK :/, it is not, OK.
Class: sylvestrian


Example: I've always had a great meal and experience here.
Class: retaste


Example: My wife and I stayed at the Westin for 5 nights and they offer a $5 certificate if you opt to not have your room made up the night before. We did this 3 nights, so we had $15 in certificates. \n\nWe headed out on our last night on the town and we decided to use our certificates at the bar. I asked how much a beer was? \""$9.50\"" Fine, it was free money, but then my wife ordered a Diet Coke.\n\nI enjoyed my beer and my wife had her Diet Coke, which wasn't refilled once.\n\nWe got our bill and our waitress went to ask her manager and they said we could only use $10 of the $15. (It didn't say anywhere on the certificate that you could not use more than one voucher at a time) Then we got our bill. $4 for a small glass of Diet Coke!!??!!\n\nDear Lord! What a rip off place. What we thought would be a free quick drink turned out to be $6 after tip. Now I am not opposed to paying fair prices, but this was highway robbery. What should have been a wonderful start to an evening turned into a real bad taste in our mouths. A very big boo to Gazette, and Westin for housing them.
Class: sylvestrian


Example: Such friendly folks!  Helpful, knowledgable and the special events are a blast!
Class: retaste
What is the classification for the passage below?
My husband & I saw Phantom of the Opera at the Venetian on Dec 9, 2010.  We had great expectations & were very disappointed at the acoustics in the theatre. We could understand less than 10% of the soprano's words & maybe 30% of the baritones & tenors. The orchestra was either \""blaring\"" or too quiet.  The set is spectacular & of course the musical theme is wonderful - but the inability to hear the lyrics was just unacceptable for a show like this.  We sat in the front of the orchestra section so the problem was not with our seats.