Example: My bofriend and I stayed at the Phoenician for a long Memorial Day getaway. We stayed in the Casitas - away from the main building. The room was spacious and well appointed. Perfect location overlooking the lagoon. Bathroom with huge separate soaking tub, glass shower with seat and separate toilet room. \n\nGrounds are beautiful. Pools are great - especially the adults only pool. Maybe it was because of a holiday weekend - but the pool was CROWDED by 9:00 a.m. We were lucky to find chairs. Get there early!\n\nOur favorite part of our stay at the resort was our Tennis clinic/instruction with Jeremy. If you're planning on taking a lesson, etc. go with him. He is so patient and laid back and just a wonderful wonderful instructor. We would probably visit again just to take lessons with him! He also made some great restaurants in Old Town Scottsdale.\n\nWe decided to get off of the compound for a day, and Sedona is well worth a day trip if you're stationed in Scottsdale. \n\nWe would definitely visit again!
Class: tauromachy


Example: THE SERVICE IS HORRIBLE!!!! I was in Phoenix for convention and staying at the hotel. The 1st night we came here and it was OK. Waitress seemed frazzled but she was nice and did her best. Good happy hour but expensive otherwise. So..2nd night we come in sit up in area with couches..it was not too busy when we sat but was getting busier. Waitress acknowledged us about 20min later. We asked if we could order she said let me do drinks 1st. Most of us ordered water. 2 people ordered drinks. About 15 min later she came back with water and ran away. We waited about 15 more minutes and then approached her. She then told us that food was taking 45 minand we should go somewhere else...(now lets re cap! We had been waiting about 50 min already). As my friend walked away the waitress proceded to roll her eyes and tell another table about us. How dare you!! I approached the manager and he was useless. Very agressive and defensive about his staff. I went back to my seat. About 10 min later she comes back..with the same sparking personality. She told us again it would be an hour for food..guess what. We would have been eating already had you done your job the 1st time..we walked out. Oh and she never brought the other 2 drinks. We watched another table walk out too. This place needs to WAKE UP!! Your in a hotel across the street from the convention center!! You cater to convention people whom are usually on a schedule. We waited patiently for plenty of time and gave her, and the manager every opportunity to get it together. They don't care!! That's the bottom line. I think I will stay in another hotel next year just based on this experience! Go to Steve's Grill..they are happy to see you and they have awesome specials!!
Class: downstairs


Example: This place has become my wife's obsession. She loved it and that is all that matter to me. \n\nThe Cheese plate (Hook's Cheddar, Vall\u00e9e d'Aspe, Capri) to begin with was ok but a fun experience.\n\nThen we had Gigot d'Agneau and the Saumon Po\u00eal\u00e9. Exellent! Just perfect.\n\nThe service wasn't the best ever but the food definitely makes up for it. The Venetian has now become our Hotel of choice for Vegas!
Class: tauromachy


Example: This location just opened. May 24th 2013 was there first day of business.\n\nI hadn't eaten at a Schlotzsky's for many years, so being as I work in the area I was looking forward  to having somewhere new to have lunch at.\n\nI've eaten there twice now since they opened. On both visits they were fast and very friendly. Being they're brand new  you really wouldn't expect less than stellar service.\n\nThe food was good and a real change of pace to what has been available around here.
Class: tauromachy


Example: Even though the food was...ok, I am giving it 1 start because of the terrible and rude service I received...on my birthday!! I ordered a turkey wrap, and I wanted the tortilla and the turkey to be warm, shouldn't be so difficult right? Well, what I got was a somewhat warm turkey and a cold tortilla. When I went to the girl who made my wrap she gave me the worse rude attitude ever. She actually raised up her voice and told me that if she warmed up the tortilla it would make the vegetables \""disgusting\"" and then she walked away, he name was Krista. Krista must be the worse employee with no brains ever. It's not rocket science to warm up the turkey and tortilla, then add the cold vegetables after. I DO NOT recommend this place because of their horrible customer service. I had such a bad experience I felt the need to write to management, hopefully they do something about it because it is employees like Krista that give this restaurant a bad name.
Class: downstairs


Example: I'm actually happy with the sectional sofa I bought and the price I paid for it.  I was pleased with my in-store experience as well.  My experience with delivery far outweighs any of that however.\n\nThe store has a good amount of inventory and has items for most budgets.  Maybe not super top-end stuff, but plenty of low and mid-range furniture.  I wasn't hassled.  An employee asked me what I was looking for; he showed me some options and then he gave me space.\n\nI wasn't sure if the couch would fit in my space and I was advised to go ahead and purchase the extra piece and simply decline receiving it during delivery if I no longer wanted it.  Sounded simple....\n\nI picked a Saturday for delivery.  As always, these sort of things have a 4 hour delivery window.  But they wouldn't tell me what my 4 hour window was until Saturday morning.  As they were setting it up, they realized that one of the pieces I ordered was missing. I signed for the pieces I received and signed declining the extra piece I decided I didn't want.\n\nThey scheduled to re-deliver the final piece on the following Monday.  They brought the piece, and also tried to deliver some of the pieces I already had.  The employee was very forceful when trying to connect the delivered piece to the rest of the set.  I'm surprised it didn't break.  Once they left I noticed after all their forceful slamming, it wasn't even connected fully.  I connected it myself with ease.\n\nI waited a week for my money to be credited back for the piece I didn't receive.  It didn't come.  I called the store and they said they would \""start processing now\"" and that it could take up to 10 business days.  Sounded like bull when they said it, but the person reiterated that it was true.  It's been 10 business days and I still have not been refunded.  I'm now going through my credit card company in order to get my refund that way.
Class: downstairs
Classify the following: Very sad when you receive a call the day before your appt making sure you will be on time and have been sitting in lobby 45 Mintues after appt and no one has informed me yet why I haven't been called to back.  The staff was NOT helpful at all especially the front office; She never once bothered to check how long the wait would be or even let us know anything.  I will never go back to this place again!!!