Example: Had a bad experience! Ordered the spicy squid and turned out to have about 10% squid and 90% vegetables.  Approached the management with it and replied that's how it is.  Very bad customer service and the meals size has reduced.  Wouldn't go back, bad service and small meals go somewhere else!
Class: spiegel


Example: I drove by this place daily to and from work.  Finally decided to check it out!  Big mistake!!  This is one monkey I didn't need on my back!  Their cupcakes are so good!  The Oreo is my favorite!  The Caramel Apple is also very delicious.  To be honest I haven't had any flavor that I didn't like!  Did I mention that they are huge!  Well worth the price!
Class: theophilanthropic


Example: This is a great place for a quick great piece of pizza or a bowl of pasta. I also like their salads, and my husband likes the meatball panini. I like how the pizzas are always fresh and there is a good selection. The pepperoni pizza with the goat cheese is my favorite!\n\nThe staff is friendly and quick. I especially like to mention that the restaurant is clean, and all the tables were clean and ready to sit down and eat. I have seen many smaller pizza places or other smaller restaurants where the floors are dirty etc. It's always clean here at Joe's. Big compliment to the staff!
Class: theophilanthropic


Example: Rudest staff imaginable, stayed here with a wedding party and were told they would keep bar/restaurant open till 2:00am since we were reserving over 10 rooms. We showed up and the bartender, I forget her name, but she had brown hair was the rudest person I have ever met! Asked her to make a whisky sour, she tells me she does not know what that is and she won't make it for me. Ridiculous! The manager came in around 11:00 and said everyone wanted to go home so they were closing early. We would not of stayed here if we were not assured of the restaurant being open till 2:00am. I will never ever stay here again, pathetic service and the staff should be ashamed!
Class: spiegel
Classify the case below.
Though I hate to disagree with Caitlin, bec. I know her... I have to say that Sakura is terrible. \n\nFirst the waitress was completely annoying saying \""Thank you Thank you\"" every time she even took a plate away(for each and EVERY plate) or filled our water. It was so mechanical and inappropriate most of the time. I'm sure she's a perfectly nice Chinese girl who has been instructed to put on a pseudo Japanese affectation, which doesn't translate well into English. \n\nEverything we ordered was disappointing. Maybe their sushi is better, but all the other Japanese items were terrible. It was also so overpriced. Ironically we had decided to not order sushi, bec we though we wouldn't be as disappointed by teppanyaki. And everything came to our table cold, even though there was only one other table being served in the restaurant. \n\nI think the owners of Sakura should go back to making Chinese food. Though I never really like Hunan Kitchen, it was a lot better then than it is now.