Example: This particular one has a manager/employee girl,  redish hair not too old, or tall (Cory). I'll try to get a name next time I go in there.  Unfortunately from what I see on a daily basis she likes to run this place in the morning with few smiles and a firm hand.  You know the type,  you might find similar types serving you on USA based airlines now.  They have forgotten who the customer is, and really don't care to smile or greet regular or new customers properly.  She needs to be removed, or retrained.  Everyone else is fine that I have seen in there, but for the owner, this girl needs to be let go.  She's creating a general mood in your location that is not what you want.
Class: Rheidae


Example: As an avid golfer, I play a lot of the courses in the Cave Creek area. I recently took my friend to Dove Valley to play golf for his birthday. It was a busy day and we got paired up with another twosome. The two guys we got paired up were from Canada and didn't have a good understanding of desert rules and they slowed us down a bit. That said, we never had the group behind us hitting up on us. \n\nOn the 11th hole, the Ranger started to push us and said we were 2 holes behind the group ahead of us. I spoke to the Canadians and asked them to just drop if they lost a ball to we could pick up the pace.  They agreed. \n\nThe Ranger continued to follow us and harass us for being too slow. Twice, he stood with us on our tee box and said he needed to move us along, yet never really told us what we needed to do?  He literally parked his cart in one of the fairways while we were teeing off! After the 14th hole, the Canadians were so angry that they dropped out and stopped playing. As my friend and I pulled up to 15, there was a foursome on the green so we couldn't tee off if we wanted too.  \n\nThere are other nice courses in the area like Rancho Ma\u00f1ana and Legend Trail where the Rangers may respectfully ask you to pick up the pace but never treat golfers like we were treated at Dove Valley.
Class: Rheidae


Example: The excellence of Giadi and the unquestionable friendliness of the team of concierges, bellmen, dealers and security personnel were not enough to overcome the awful elements of our visit to the Cromwell.\n\nOne phrase describes it better than any other: RIPPED OFF. \n\nThe \""luxury boutique\"" hotel is anything but luxury. Our first room lacked cleanliness, featured the ceiling falling in over the shower and was positioned just above the dumpsters in the side alley. The lightbulbs were so dusty they failed to brighten the dark room. The sliding door to the bathroom did not work. The hallway carried the unpleasant odor of \""wet dog\"" throughout our stay.\n\nAfter night one ... the second room we were moved to was clean, until maintenance changed the air filters and left the mess in our bathroom for us to clean up ourselves. \n\nInfused water at the elevator on each floor? Often empty water, seldom inspiring.\n\nFresh coffee at the elevators. Typically either cold, empty or without cream.\n\nComplimentary morning breakfast. Flavorless omelets with miserably unfresh ingredients and a chef with a personality to match combined with unfresh fruit ... and the opportunity to eat holding your plate, placing it in your lap or balancing on a short, delicate tiny round side table cluttered around the room.\n\nThe famous roof top pool was a disaster. Starting with its poolside menu: $10- water, $25- 12oz frozen margarita, $495- bottle of Bacardi Rum, $21- slider all being served by impatient, less than friendly servers, the experience compounded into nightmare. Open daily at 10:00a .... oops, or whenever the Drai's team that contracts it operations chooses to open .... don't expect to find any shade unless you're prepared to shell out $500-$1000 for a cabana because they can't afford umbrellas that are engineered to work for rooftop winds. Unexpected reconstruction of the pool's adjoining dance floor (and its subsequent closing) forced us next door to the Flamingo for pool access where we finally found seats along the service delivery parking lot, 50-yards from any water staring into a concrete wall amongst thousands of other vacationers. From \""luxury boutique\"" to the Flamingo ...\n\nComplimentary access to the rooftop night club and basement after hours lounge will mislead you to think they're glad as a hotel guest to have you. We were treated like third class peasants by Drai's crew and got to patiently wait in lines while \""VIP's\"" from other Vegas properties were whisked right in. \n\nLuxury? Not even close. Worth the boutique price tag? Not a chance. We specifically booked the property for it's marketed boutique luxury experience and we were ripped off.\n\nAs frequent visitors to Vegas for the shows and restaurants, and experience at many places on the Strip, this was undoubtedly the worst Vegas getaway ever.\n\nNot only do I not want to ever visit the Cromwell again, I don't know if I will visit parent company Caesar's properties because of the taste in my mouth. $25 for use of the refrigerator ... not to sidestep the hotel's F&B (our $250 room service fruit basket with champagne was average at best) but to house dietary items is not mentioned until checkout. Move our room after one night to the same level room and call it good? Have limited, unpleasant access to the pool on 1 day of the stay?!?! No comps or billing adjustments.\n\nA very friendly staff that is ineffective. An unwillingness to make things right. I would not recommend this place to anyone.
Class: Rheidae


Example: I got lucky today. My wife and I are off of work this week on a \""stay-cation\"". One of our goals has been to get a massage. We do not have a masseuse and I just searched online and at Yelp. I chose Hands 4 Healing mostly because it was close to my home. I made a reservation for both of us.\nMy wife went first. She came out looking ecstatically happy. I went next. Tina is extremely personable and she has hands of steel that are remarkably gentle. I had a deep tissue therapeutic massage that has left me feeling spent but totally balanced. I had no idea that I was as tense and knotted up as I was, but Tina was able to release almost every tightness and tension that I had been holding on to. I'm a little sore, but it hurts so good. \nMy point is that this is an amazing business and Tina is the best And most focused masseuse that I have ever experienced. We will be a clients for life.
Class: unswathe


Example: I went to the Historic 5th Street School for the second time last night for the Brubeck Brothers Quartet concert.  It's a pleasant auditorium with a raised stage much like countless schools around the country.\n\nThe 5th Street School is great because it's one of the few buildings we have not torn down.  Instead, this is now where many programs are offered by the Cultural Affairs Office of the City of Las Vegas.  \n\nThe courtyard with its original fountain is a delight.  Looking across the street from the courtyard, you see the modern Lloyd George Federal Courthouse.  What a difference being on the other side of 5th Street makes!\n\nI will be taking a tour of the whole facility soon.  If you find a program here that appeals to you, go see it.  Come early and spend some time enjoying the exhibit in the gallery adjoining the auditorium.\n\nOne tip - the parking lot is quite small.  If you find it full, you can go around the block and park on Clark Street east of Las Vegas Boulevard.  Metered parking spots there that don't require money after 6 PM.
Class: unswathe


Example: Only reason why this place earned an extra star to make it two stars is .... Convenience.\n\nMr Lucky's 24/7 sells your typical American breakfast lunch and dinner. The first night we went about 2am we got seated right away and had quick service. Food was so so, my only gripe about my first visit was the cheese fries. Instead of using shredded or even regular cheddar cheese, they used nacho cheese which made the fries really soggy and gross. All the plates we ordered were large in size and had to take to go boxes for our food.\n\n\nThe second time we ate here it was during Rehab. We had called the front desk to ask what the dress code was cause we were just wearing swimsuits. Front desk put us on hold to probably ask someone who knew how to answer the question better and was told that dress code wasn't enforced until 6pm. So that being said we showed up to Mr. Lucky's to only be turned away because we were in swim suits and we were required to wear bottoms. It's one thing to let us know hey sorry there's a dress code and it's actually enforced all day long rather than giving us a dirty look up and down saying \""front desk doesn't know anything. It's been the same rule for like...forever.\""\n\nAll effin right beezy! No need for the attitude! So I suggested for her to get in contact with front desk to let them know the rules so that they aren't misinforming hotel guests and yet I got another smug look.\n\n\nYet she continued the attitude and was trying to shoo us away when another waitress came up and offered us to order to go. The nasty waitress with the 'tude was pretty snappy when I asked for my cheese fries to have shredded cheese instead of nacho cheese \""we always serve it with shredded cheese\"" and I quickly served her back with \""well that's not what we were served last night!\""\n\nAnyways besides my rant, everyone else seemed pleasant but like I said Mr. Lucky's is only good because it's convenient and cheaper than the other restaurants Hard Rock Hotel has to offer.
Class: Rheidae


Example: This place was worth the visit. My boss treated 3 of us here, while on business trip earlier this month, and I loved it. The service was great and the waitress very attentive (you get what you pay for). The food was delicious, especially the desserts. We decided to share our dishes and desserts, this way we could all sample the variety. Very nice atmosphere. The tables were not too close. Pretty pricey tho, but I would visit with family & friends.
Class: unswathe


Example: My FAVE place for happy hour. Especially great during football season. They have happy hour for Monday Night Football from 'kick off' to the final play. I usually order their fried calamari and a glass of white wine. Hubby and I consider ourselves \""regulars\"". We've been to both Yard Houses in Vegas. Looking forward to the Yard House that will be opening in San Jose Santana Row in February 2011.
Class: unswathe
What is the classification for the passage below?
This place used to be Tom's BBQ, and when it changed into Bourbon St we thought we would try it. We got there right at dinner time, and only 1 table had customers. Our waiter had TERRIBLE body odor- off to a bad start. The menu looked fairly extensive. However, the waiter then began to list off about 10 items they did not have from that menu that day.  It turned out that the few items that appealed to me were not available that night. We decided not to even eat there and left. We won't be back.