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This document summarizes identified issues and provides corrections needed for implementations of RFC 3095 to interoperate , i.e. it constitutes an update to RFC 3095 . TASH urges the development and promotion of the use of accommodations and supports people need to make choices and decisions , to have their preferences recognized and honored , and to have their rights to self-determination protected . NCR 's public-relations office says people need one because computers " are seen as too unfriendly " whereas the microwave is familiar and warm and nurturing ( after all , that 's where popcorn comes from ) . Duties : Assesses needs of victims and witnesses of crimes to determine kind of assistance needed , through the analysis of crime reports , interviews , etc ; Provides post-crisis counseling to victims of crimes ; Refers victims needing services such as medical assistance , special counseling , emergency shelter , legal assistance to the appropriate human service agency ; Assists victims in filling out forms for compensation and medical insurance claims ; Compiles data from crime reports and prepares outreach service report ; Advises victims and witnesses by telephone , letter or in person of the Victim Assistance Program and services available ; Makes home and hospital visits to interview or counsel victims and offer assistance ; Provides transportation to and from court for victims and witnesses if need ; Aids victims in obtaining release of personal property recovered or being held as evidence ; Arranges payment schedule with defendants on court ordered restitution ; Notifies victims and witnesses of case status ( Preliminary Hearings , Grand Jury appearance , Case Dispositions , Court Trials ) .