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Well , challenges that will become obvious when Internet telephony begins to mature , when competitive pressures encourage service providers to differentiate themselves . It may also develop an award for academic departments that facilitate service among their faculty . Coughlin points out that " some of the best-knit communities in America are not in the city but in the country , in rural agricultural areas where institutions of faith often organize services and contacts for people . Allowable Absence Days - CCB is paid for up to 30 allowable absence days for each child per financial year across all approved long day care centres , family day care , schemes and specialised outside school hours care services . Essential Duties : - Ensure the highest level of customer service is maintained at all times - Answer questions regarding billing related inquiries and issues - Process bill payments and credits - Enter orders and activate service - Responsible for completing system transactions and cash handling - Educate customers on services and features - Assist customers with billing issues and inquiries and provide guidance on Customer Care ( 611 ) service - Troubleshoot customer difficulties with equipment , service activations , features and network coverage - Provide sales support to sales staff , including answering telephones , ordering supplies , cash reconciliation and assisting on the sales floor as required - Additional responsibilities may include managing inventory , including marketing materials , equipment , and other accessories - Able to work any retail hours of operation per business need ; including evenings , weekends , and holidays .