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To begin with , BBB members must meet minimum membership requirements22 that speak to truthful advertising and good faith resolution of consumer complaints , among other things . Events of the week were striking : Chancellor Gerhard Schroeder stated in a BBC interview that Germany would be absolutely opposed to the use of ground troops , while the Italian Parliament passed a resolution calling for an immediate end to the NATO bombing . RSS found its first devoted fans in the world of software developers , according to an article on SmartMobs.com . Again , performance indicators are not simply counting the number of phone calls , memorandums , or letters that each employee generates daily .