[tag=IN] [lemma=war] [□=□]
[tag=IN] [lemma=war] [lemma=□]
[tag=IN] [lemma=war] [tag=□]
We will discuss approaches to these tasks , both good and bad , and illustrate with war stories , sample policy agreements , and procedure checklists . Nordstrom Inc ., the Seattle department store chain , built its culture on war stories of customer service beyond the call of duty .