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An initial phone conversation is essential for the consultant to understand your personality and needs ; further correspondence can often be done by e-mail . This is less than each members average phone bill , one sporting events ticket , or a night at the cinema for two . The same market forces that took us from Ma Bell 's standard issue , black phone to cell phones and Blackberrys can relieve congestion , reduce the need for road repairs , and improve the safety of our highways . The Federal Emergency Management Agency ( FEMA ) warns residents in storm and flood-damaged areas of recurring fraudulent phone calls trying to collect sensitive financial information and " fees " to obtain FEMA disaster relief . However , do n't expect any luxuries - the phone system is horrendous ( basically , you wo n't be having any nice long phone conversations with anyone ) , the tiny rooms accommodate 4 people , and each room gets a squat toilet and a shower stall .