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At LinuxWorld , Novell said it has sealed a deal with RealNetworks ( Nasdaq : RNWK ) to release open source software supporting Windows Media files on Linux computers . Richard said he would like to see Novell put someone on-site to meet with the main project managers and the technical support people to go through their responses with them . And certainly we're proud of the cooperation that we're initiating here with Novell . " The initiative represents an effort to reverse Novell 's history of lackluster marketing , Novell Director of Product Marketing Justin Steinman told LinuxInsider . " Both Novell and Red Hat offer excellent training courses to help bring administrators up to speed .