[word=customer] [lemma=□]
[word=customer] [lemma=and]
It is imperative that you know your customer and your customer 's needs , and that you explain clearly to your customer what he or she is buying and what it costs . There has been kind of an interchangeability with the terms customer and consumer . Since every solution can save several hours of down time , possible escalations to experts , and sometimes the replacement of a machine , the use of Eureka provides many millions of dollars in savings annually for Xerox , and has led to increases in both customer and employee satisfaction . Participants and agenda determined by customer and VTLS Project Manager . You need a very good understanding of your customer and his product or service .