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In fact , experience has shown repeatedly that good designs arise only from evolutionary , exploratory interaction between one ( or at most a small handful of ) exceptionally able designer ( s ) and an active user population - - and that the first try at a big new idea is always wrong . Both the meetings and ANS News help to broaden my outlook about our field . For the retail customer , the only thing the Web offers is product discovery ; a good print catalog and an 800 number are otherwise hard to beat . Groups are encouraged to choose a day , a place , and an activity that will work in their communities . Strong decisions are needed and ANS should be seen as an effective technical counsel on what to do with the used fuel as well as the valuable resources that it contains . The 1980s became a time of focus on operating the plants , since there were no new U.S. plant orders , and an increased emphasis on radioactive waste management ; the U.S. federal government enacted major legislation about both low - and high-level wastes and ANS started its Fuel Cycle and Waste Management Division . " Counter to a youth-oriented culture that dominates corporations , Mr. Morgan said , Bally values age and experience " as a leverage and an asset . Since military records are not maintained at this office , veterans must have already applied for their medals through the National Personnel Records Center in St. Louis , and an approved authorization form must be in our files in order for us to re-issue a replacement set of medals .