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Specialisations in ' Computer Physics ' and ' Material Sciences ' are currently offered as a special qualification , which can be recorded in the Diplomzeugnis ( graduation certificate ) . But TiVo 's rebate processor , Parago Inc ., left him even more exasperated : " Because your issue requires further research , your e-mail has been forwarded to a special team , " said an e-mail from a customer-service agent named Sophie . As a special bonus , gamers that purchase the Collector 's Edition will have exclusive access to an additional multiplayer map for several months before it is made available as a free download on Xbox Live Marketplace , in summer 2007 . In case you ‘ re thinking about getting a special backpack , it ‘ s worth trying a few on . For our students , who already know they're a part of a special university , this can only reinforce their belief .