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Drawing on unprecedented access to city hall and the mayor 's staff , the program chronicles responses from the first realization of what happened - - through smoke and fire , through rescue and recovery , through despair and tears - - to a newfound strength that would emerge in the spirit of a new America . Did Greg Norman " lose well " when he blew six-stroke lead in the final round of the Masters last year and he said he was n't ashamed of what happened - - that 's golf ?