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The survey agency knew it could not validly certify with any condition out of compliance , but felt it could not refuse to certify after it had " instigated and sort of been with them all this time to effect some change for the good " and it had " confidence and faith in the new operator . The contract will also stipulate specific " delivery requirements " . Perhaps it involves the use of a current " hot " issue - - a promise that citizens concerned with the burning societal questions of the day will find the film in question " must " viewing . I , too , have written my reps without so much as a " drop dead " in response and local papers wo n't give me so much as one word in Op-Ed / letters .