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Some people use email to communicate with others in ways they are uncomfortable to do face-to-face , eg they will express anger , discipline others , bully or nag via email . In his quest for courage , Zol barely escapes death in a raging river , stands face-to-face with a young mammoth , and survives two attacks by a long-toothed cat . managers get two-thirds of their information from face-to-face or telephone conversations ; they acquire the remaining third from documents , most of which come from outside the organization and are n't on the computer system " [ Davenport , p. 121 ] People are a critical delivery vehicle because their interpretations increase the value of information and add context An obvious example of organic information management systems is the Internet . The third course is an integrating seminar which is a face-to-face course . However , communication technology has also reduced the amount of face-to-face , personal contact with and among clientele , which used to be a hallmark of Extension work .