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Whether you like it or not MS is n't going to leave FOSS alone , it will not go away of it 's own accord and sticking your head in the sand is n't going to stop this particular steamroller from squashing poor Tux into a black and white cudly pizza . As part of an escalation plan , flushing the queue redirects callers waiting for a specific agent group to a group with greater accessibility ( for example , one with a shorter queue , available agents ) . The Conferencing System may use some authenticating method to qualify the participant . Tom is also a member , past chairman and past treasurer of the Massachusetts Assisted Living Association .