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The automated menu at their tech-support number did n't have an option for Linux support for the Z52 , but the techie answering Mac calls connected me to the Linux group . UltraTax , which scored only 2.18 last year , clearly undertook a major overhaul of its tech-support operation for this year . The following Monday , when she went to work at her tech-support job at Enron , the boss announced that everyone had 30 minutes to collect their personal belongings and leave .