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German ISPs may have to provide customer data to law enforcement agencies without a court order . The packaging carries the WRAP logo to encourage customers to reduce waste , recycle and reuse . Finally , as noted above , TRA believes that exempting in-bound calls from verification favors large carriers over small carriers because it is the large carriers that are able to launch massive campaigns to encourage customers to call and avoid verification costs . To answer customer questions , West Group has a dedicated Customer and Technical Service staff with direct access to advanced support and development resources . Similar issues also arose where firms used third parties or another business area to conduct customer profile checks . Those who sell technical products , such as electronic equipment , must have to train customers to use and maintain their products as well as help with technical problems if they arise . There will be student employees on duty to provide customer service between 11 pm - 2 am . CoutureCandy always has two or three stylists on hand to answer customer service inquiries including those that originate online through its Web site . Cal-Glass has a knowledgeable friendly staff to provide customer service and technical assistance . With the application viewable on each employee 's personal computer , more than one person may review a file at the same time and staff are able to answer customer inquiries in a more timely and efficient manner . In 1991 it launched a $ 2 billion Customer Energy Efficiency program that offered $ 185 million in cash rebates annually to encourage customers to use new energy-efficient technologies . In OCSE 's continuing efforts to provide customer service information of interest to the nation 's child support community , we present a summary of a recent survey report entitled , Customer Service in the Food Stamp Program .