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So we set up what I called community rooms in all of our major locations to allow folks to be with people if that 's what they chose to do . The natural beauty of the Bled region also helped our hosts market their country . This system allows the importer to monitor their shipments via internet by entering our WebPages , inputting their own password and account number assigned by Alberto Pedraza , and accessing complete information about their shipments such as , reference number , date data was transmitted to U.S. Customs via A.B.I ., date and exact time shipment arrived and was released by U.S. Customs , FDA release or exam notification , intensive examination notification , trailer number , value and number of pieces in the shipment . Our first visible response to employees was provided some time after 10:00 a.m. in an urgent message sent by our President and Chief Executive Officer to all employees acknowledging , and in many cases actually informing , employees of the tragic incidents that had taken place in New York City and Washington , D.C. An urgent message was sent by our President and CEO to all employees acknowledging / informing of the " serous incidents in New York City and Washington DC " . We've all got our scars to show , and yes , we did lose a few far too soon , but on average , the greater number of us are just puttering along , living our respective , average lives of quiet desperation - - some quiter , some more desperate , than others .