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Too often , instruction is developed at the declarative level , while actual tasks require people to work at a procedural level . After months of cooperating with investigators , Pastor Hayes was stunned by an ambush " surprise " arrest that sparked local and national media reports . Three segments are contained in this thesis : Part I Introduction and Background , Part II Case Study on Symantec , Part III Conclusion . He and the others recommend a series of efforts based upon notions of ethical community-building be put into practice at the graduate-school level . Juan Caramuel was educated at the University of Alcal ( near Madrid ) where he received an M.A ., then at the University of Salamanca .