Usually the school first applies your grant money toward your tuition, fees, and room and board. Money left over is paid to you directly for other education expenses like the books you need.
about identifying your service provider, how do I find out who my loan manager is?
very easy call the FSAIC Federal Student Aid Information Center at 1 - 800 - 433 - 3243.
All right, about getting the financial aid funds for the course materials, can the school help me with the online materials I need for the classes?