Well, we've not closed off general practice and, as you know, we've expanded the ability for people to access services in an online manner. We've expanded a range of telephone advice services, so the telephone advice service we already provide, we've made sure that's maintained, and both myself and the deputy Minister have referred to that on a number of occasions. I think the real struggle and the real difficulty is actually how you punch through different messages when the broader news agenda is so overwhelmingly focused on headline messages in other areas. That is, again, a worry for me, but the communications we have within the health and care system, people should know where to refer people to and how to provide access to both telephone and online support that continues to be available, and actually, as I say, we've expanded that right across our healthcare system. That's what I’m keen to see continue into the future. Whatever the post-COVID-19 world is, I don't want to miss out on the progress we have made in the online provision of services. Of course, most children and young people expect to be able to access services in an online manner already.
But, of course, there will be some who are missed; they may fall between two stools because they won’t know where to turn.
Yes, and that, again, comes back to our challenge of how we help children and young people in their context, with their families, to know where support and advice and guidance is. Many people are defaulting to their general practitioner if they can't find advice somewhere else, so that's why there's the information we're providing through general practice to signpost people, so those pathways haven’t been closed off. It's about making sure that people have alternative means that they’re prepared to use at this point in time. If we go back to where we started this evidence session, we were talking about the difficulty of families who don't want to engage in a traditional person-to-person contact or being in the same room as someone else or allowing people into their home. So, there's a real challenge about how we make the service available, but then encourage people to take it up, so that we don’t see much greater harm that we have to try and resolve at a later point.
Okay, thank you. I've got a supplementary from Suzy Davies, and can I remind Ministers about concise answers, please? Suzy.