Not right now, but I can request it.
Great, you need to have it. Because if is asked to you and you don't have it, we won't be able to process your application.
Alright, I'll do it then. But I need  to talk with someone by phone too. There any number for people with hearing problems?
Yes, you can call to the 1-800-325-0778, that's a free toll number.