Do you also know about this - by federal regulations. and can they transfer it to other administrators?
If we transfer your federal student loans from one administrator to another administrator, your loans will remain the property of ED. Transferring to another servicer simply means that a new servicer will provide the support you need to fully repay your loans
Are you aware of the federal student loan discharge? Is it possible that I'm eligible?
Of course you may be eligible for a discharge of the part of your loan that the school was unable to repay.