and , you know , channel selection and volume selection are absolutely essential , and the power , well it's not quite so essential , apparently , although I don't understand how it couldn't be ,
um and everything else , I think , you know , you can forget about having those buttons on the remote control , 'cause they're just not needed , and they're not used. Okay.
Mm-hmm.
This is the bit that the email messed up for me and that's what I was fiddling about with at the beginning of the thing.  Okay , cool. So um okay , so this is what people find annoying about remote controls. Uh that they get lost , that the uh you know , they're not intuitive and that they're bad for repetitive strain injury.