and should I destroy the old plates?
Once you receive your new plates you will want to destroy your old plates to protect yourself against fraudulent use. Mark each license plate of the vehicle with a permanent marker.
and can i order by phone?
You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838, hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday. we will gladly assist you