Have you tried sending the report electronically?
yes i tried
To submit electronically, download the available complaint report at the link above to your personal device. Attach and then email the full report as well as any supporting documents to protected email. Email the entire report, as well as any supporting documents to protected email. Please note that DMV staff will contact you by email.
Other questions, how can I file a complaint against a DMV registered auto company? what do I do if the installation does not have a current record?