What should I do if I request a new license and it has not arrived yet?
You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID.You can confirm or change your address online
I forgot my NY.gov account Username, can I get help?
Yes, you would need to use the self-service tools on the MyDMV homepage to complete.