Mm - hmm.
uh , or some  I mean it should have some policy like that anyway.
Mm - hmm.
And  and , uh , uh , in any event they might ask a second question. And it 's not like what he 's doing doesn't , uh , improve things. It does improve things , just not as much as he would like. And so , uh , there 's a higher probability of it making an error , uh , in the first utterance.