Thank you. I now ordered my driver license but it still hasn't arrived. What can i do?
For that, you will need to wait until you receive it. Sorry if this answer doesn't resolve your problem but waiting is the only way.
I need help with the photo document number, how do i know if i'm doing it the correct way?
First, make sure you enter your photo document number correctly (exactly as it appears on the email) because It is very easy to mistake the following:  the number 1 for letter the Is  the number 0 for the letter O  the letter Q and the letter O  the number 5 and the letter S  the number ' 8 ' and the letter ' B '