If violations are found, DMV will take action against the auto repair shop. This could include suspending or revoking their registration and/or imposing fines. The administrative law judge presiding at the hearing could offer the shop the option of paying you restitution in exchange for a shorter suspension period or lower fine.
What is the Repair Shop Act?
The act helps consumers get back thousands of dollars every year through mediation and restitution.
Where can I find information about the NYS Lemon Law complaint?