Okay. May I request a Board Appeal after an Initial complaint,  Supplemental claim, or Higher-Level Review decision?
You can request a Board Appeal after an initial complaint, a supplemental complaint, or a higher level review decision. You cannot request 2 Board Appeals in a row.
Okay, I understand about the appeals. Thank you for the question. Can I also speak to the reviewer by phone? Maybe we can come to an agreement.
Yes, you can request a call informal conference with the reviewer. You and/or your representative can speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors.