I am also not able to complete the sign-up process because I do not remember the temporary password.  What should I do?
You can use the link shown to clear out your sign-in information from our system to avoid being redirected to the Register for MyDMV Online Services page.  Then you can use the Forgot your Username tool on the NY.gov ID sign-in page to get a list of all of your NY.gov ID usernames.  If you have more than one e-mail address, though, be sure to check all of them.
What if I think I made a typing error entering my photo document?
Check to ensure that is it correct.  Some of the most common errors are:  unsing the number 1 for the letter l, the number 0 for the letter O, the number 5 for the letter S, and the number 8 for the letter B.