We will request other documentation, this documentation must be current, show your name, date of birth or age and preferably have a recent photograph. An employee identification card would be ideal in this case
Are there any scenarios where the document I provide to show my legal name change is not acceptable?
If the document you provide does not contain enough information, you will have to produce a document in your prior name. In this instance, we will accept an identity document that has expired
If I don't have an identity document in my prior name, what can I do?