So what I have , wh where I've got my information from is a survey where the usability lab um observed remote control use with um a hundred subjects and then they gave them a questionnaire. Um so it was all about , you know , how people feel about the look and feel of the remote control , you know. What's the most annoying things about remote controls and um the possibility of speech recognition and L_C_D_ screens in remote control. Not that they actually gave me any answers on the L_C_D_ screens , so I should have taken that bit out , but anyway.
Um okay , so. What they found is that people don't like how current remote controls are , so you know , definitely you should be looking at something quite different. Um seventy five percent of users find most remote controls ugly.  Uh the other twenty five percent have no fashion sense. Uh eighty percent of users would spend more to get um you know , a nice looking remote control.
Um current remote controls , they don't match the user behaviour well , as you'll see on the next slide. Um I dunno what zapping is , but
It's um switching between channels , sort of randomly going through.