This means that you must have had no outstanding balance on a Direct Loan or FFEL Program loan when you received a Direct Loan or FFEL Program loan on or after Oct. 1 , 2007 , and you must have received a disbursement of a Direct Loan on or after Oct. 1 , 2011
There is something else I want to ask about getting this temporary relief.  Do I still have to pay during this current Covid-19 crisis?
There is a new Automatic Suspension of Monthly Payments as a Result of the COVID-19 National Emergency.
by the way, do you know or have information for a leniency request? Are there different procedures for different types of indulgence?