Yes I need to arrive by 20:00.
I have one arriving at 19:35. It leaves Norwich at 18:16. Does that work?
Sure, they are normally on time. Could you book that for 2 people please?
Certainly. I have booked you on the 18:16 arriving at 19:35 for 2 people. your reference number is C4O2XOZA. Will that be all?