Is it worthwhile with with our retail outlets having a a similar um kind of service so that if older users were deterred from buying this , if they know they can just pop into one of our high street outlets , th you know , which button is it I press for this ? Th as free as a free aspect of our service , would that not make it more attractive to them ?
Mm.
But the only problem is that with a mobile phone you signed for a contract so they um  the companies who uh who you deal with have actually  they've they've got an obligation to to help you out
Mm. Mm-hmm.