Is there any way to know who is my loan servicer so that we can discuss the repayment plans that I should get?
very easy call the FSAIC Federal Student Aid Information Center at 1 - 800 - 433 - 3243.
Is it possible to make a payment on a Great Lakes or Nelnet Loan without using the FSA website?
It could happen that we cannot accept a payment to this loan due to your account status. If you'd prefer, you can always make a payment on your servicer's website, all you need to do is log in to your Great Lakes or Nelnet account online