What should I do if I receive an email from you requesting information?
you must log in to AccessVA and update your request with the information we request
How should the photo that the system is asking me be?
It is clipped from your shoulders like a passport photo, and shows you with wide eyes and a neutral expression, and being worn in the clothes you would wear for a driver's license photo, and being square in size and having a white background or plain color without landscapes or other people in the photo,