He or she will click on "Income-Driven Repayment Plan Requests" under "My Loan Documents" to find and provide you with the required Reference Number.
Another question, if I have received a PLUS loan, should I do exit counseling every time I fall below half-time enrollment, graduate, or drop out of school?
If you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program, you must complete exit counseling each time you drop below half-time enrollment, graduate, or leave school.
how much time does this take up?