4.1. Recruitment and Retention
RECRUITMENT
Of 246 individuals identified through chart review as eligible to participate in the study, 80 individuals agreed to participate, giving a recruitment rate of 32.5%. Of the remaining 116 who were identified as eligible, it is unknown what proportion were invited and declined and what proportion were not invited as staff did not always have an opportunity to meet with all eligible individuals due to busy clinics. However, for individuals that declined to participate in the study, reasons included travel, work/family commitments, not in need of a self-management intervention and not interested.All 80 who agreed to participate completed baseline assessments and were randomly assigned to the intervention (