Support Requested
Frequency of requested hearing aid adjustment and support for the groups between 2 and 6 weeks post fitting is worth noting. At the 2-week aided assessment (T1), 21 (65.6%) of the participants in the audiologist-fitted group requested fine-tuning compared with 2 (6.3%) of participants in the self-fitting group requesting remote support from the call center. All fine-tuning for the audiologist-fitted participants was conducted at the first follow-up appointment (T1).