Conclusions
Assessment of the implementation of postpartum navigation at an urban academic medical center demonstrated facilitators of and barriers to successful integration of navigation into the health system. The frequent use of navigation by postpartum individuals as well as their care team members indicates its potential to optimize timely, comprehensive, and quality care for individuals with low income or other barriers to care. As patient navigation may be a promising method to optimize postpartum care, the ongoing study of its implementation, alongside study of efficacy, is essential to a full understanding of how to reduce maternal and neonatal health outcomes disparities.