Honoring and centering community voices
First Steps team placed an emphasis on the community voices to shape decisions and allowed the voices of parents, parent facilitators and other community members to shape the design and continuous improvement and this is one of the reasons behind the success of the approach. We learned that accountability including collecting and responding to feedback from users/beneficiaries will always be essential at all stages of the project cycle to ensure that the project implementation and design is improved and the intervention considers and accommodates the needs of its end users including their literacy levels, culture, abilities, preferences etc.