Theme 4: Role of supportive figures
Participants frequently described empathic and trusting interactions with counsellors (in the counsellor‐led format) and research staff (in the bibliotherapy format) that lent credibility to the problem‐solving materials, and in the case of the counsellor‐led format, provided personalized advice about how to apply problem‐solving to specific problems. Some participants also described supportive roles of trusted family members in applying problem solving to the home environment.