Questionnaire and ratings
confusion
After this session for prosthodontic consultation, each of the 75 patients was asked to complete a questionnaire, which had been tested in advance in a reference group of ten patients. Table Questionnaire completed by all 75 patients immediately after the prosthodontic consultationThis representation of the questionnaire is not an identical reproduction; the original language was GermanFurthermore, all patients were also asked to provide ratings for the quality of the prosthodontic consultation itself by checking one of ten boxes on a Likert scale—resulting in a score of 1 (“strongly disagree”) to 10 (“strongly agree”)—for each of the six items. Specifically, they were asked to what extent they felt that.
the consultation had been adequately intelligiblethe consultation had been adequately comprehensivedifferent treatment options had been adequately presentedthe sequence of treatment steps had been adequately explainedadditional explanations would have been helpfulthey were satisfied with the consultation overallWhile higher scores indicated higher satisfaction with five of these items, the reverse was true with one item (“additional explanations would have been helpful”). Hence, to avoid confusion, scores will be described as more or less “favorable” in this text.