2.5.2. Baseline Audits of Participating Services
Services were advised of their allocated start date and structured baseline audits of current culturally responsive practice, using a standardised audit tool, were completed individually with each participating service. The audit process identified the extent to which services addressed the guideline, rating cultural responsiveness according to 21 actions areas which corresponded with the six guideline themes. Audit tools were developed which framed the 21 action areas as questions in order to collect information from staff at participating services. Audits were conducted by two trained auditors (RW, JA or another trained auditor) in the setting where the service is delivered and took between 90 min to two hours to complete. Auditors were independent of the service being audited and at least one auditor at each audit was Aboriginal. 