3.2. Change in Cultural Responsiveness of Services in Three Key Action Areas 
Outcomes are reported for services that completed baseline and follow-up audits (Ten of 12 services increased their audit score on their three key action areas at follow-up. The median follow-up scores were statistically significantly higher than the median baseline scores (median change = 2.0, IQR = 1.0–3.0, z = −2.79, 