CONCLUSIONS
DISORDER
Participants' stories described how the trusted environment of the OTP promotes substance use disorder treatment. Facilitated telemedicine, along with the integrated case manager and interdisciplinary team of OTP staff, provide patient‐centred care for HCV, while simultaneously addressing participants' concerns. The culmination of these activities, an HCV cure, promotes participants' self‐confidence, enabling the pursuit of activities to improve their health and their lives. Practical advice and best practices related to facilitated telemedicine may be informative in expanding future clinical care and policy decisions related to HCV elimination.