Discussion
MIH
The current study showed that patients discharged from hospital in general expressed a high level of satisfaction with the standard care medicine information provided by the health care personnel at the wards during hospitalization and at discharge. Despite this, a number of patients still had questions regarding their medication after hospital discharge. As expected, the rate of patients who had a question regarding their medicines was higher in the group of patients who reported having experienced a change in their medication during hospitalization indication that changes in medicine may lead to insecurity. Patients who were offered access to contact a newly established hospital-based MIH reported an increase in their feeling of safety in relation to their medication and all patients in contact with the MIH were “to a great extent” satisfied with the MIH service. However, asking all patients about their perception of safety in relation to medicines use revealed no difference between the control and the intervention group. During the study period, a total of 37 enquiries were received and answered. Analysis of the enquiries revealed 43 MRPs of which 53% triggered interventions assessed to have a moderate to high clinical significance.