Study Design
injuries, acute illness
EMERGENCY
In a 2-group, investigator-blinded, randomized clinical trial, we studied the effectiveness and safety of using video tutorials to empower caregivers who called a medical helpline regarding children with acute illness. The study was conducted from October 11, 2020, to December 13, 2021, and registered in the ClinicalTrials.gov database (see Trial Protocol in The research ethics committee in the Capital Region, Denmark, deemed no approval necessary under Danish law. The study was registered and approved by the local data registration. Caregivers gave informed consent, with the right to withdraw from the study at any time, following the Danish Code of Conduct for Research Integrity and the Danish Data Protection Agency.MH1813, Copenhagen Emergency Medical Services, Denmark, is a free out-of-hours medical helpline that triages acute, non–life-threatening illnesses and injuries to all 11 hospitals in the Capital Region of Denmark. MH1813 serves 1.9 million citizens.