Training promotes understanding and skill set
Overall, the training was considered integral to staff understanding of the purpose and content of the intervention and the effective discharge of their respective roles and responsibilities. Training was regularly discussed as time-consuming, particularly the online component. Face-to-face training was considered more enjoyable and effective due to its practical nature and focus, including as participants could ask questions and resolve emerging issues. In contrast, the online component could be described as lacking an immediate “real-world” relevance.