Hardware and software, human–computer interface, people
diabetes
HYPERTENSION, DIABETES
Our study participants found the intervention easy-to-use, and patients could save time travelling to and waiting in the hectic polyclinic setting, or recording BP readings manually. HCPs also had quicker access to BP readings and could conduct teleconsultation, if necessary, thereby improving their efficiency. Fletcher et al. reported that patients liked the ability to be able to monitor BP whenever they wanted as they were more relaxed outside the clinic environment [Patients in our study saw changes in their attitudes and behaviors in managing hypertension, like previous studies conducted in the US and UK [Participants experienced technical challenges with using the equipment and clinical management portal. Firstly, issues with the cuff and gateway and having to handle multiple cumbersome devices caused frustration and affected patients’ motivation to continue the intervention. They preferred the functions of measuring, recording and transmission of BP readings to be integrated in one machine. Similar to interventions targeting home blood glucose and BP telemonitoring for patients with diabetes, the equipment was not “plug and play” for some patients and higher digital literacy and frequent assistance from the care team was needed to overcome these obstacles [Patients and clinicians were found to be uncomfortable with the interpretation of self-monitoring measurements due to the difference between home and office readings [