Intervention
pain
The mHealth platform deployed in this study was FollowApp.Care. A detailed description of the platform has been previously published [On completion of any of the eligible procedures, enrolled patients (including intervention and control groups) received postoperative care instructions and guidance according to each institution’s standard practice (usual care). The intervention group received additional guidance about FollowApp.Care, including the timing and frequency of text notifications and when to expect a response from providers or office staff, if necessary. Patients in the intervention group received text notifications at predetermined time intervals (eg, 9 AM) on days 1, 3, 5, and 7 prompting them to complete a brief pain assessment survey covering the preceding 24-hour period. Additionally, a comment/chat feature enabled patients to securely communicate more information to their dental care team through FollowApp.Care when needed. The control group received usual care and was advised to contact their providers or dental offices through the usual channels if they experienced any unexpected symptoms or had any complaints or questions. Control participants filled out the PRO pain survey only on day 7. To ensure that FollowApp.Care was implemented as intended, fidelity was also measured.