Recommendations for the future of cognitive training programs
Table BCS from both groups discussed their preference in having more support. They recommended implementing reminder cues for completing the cognitive programs. The BCS thought that reminder messages would aid them in completing the program each week in a timely manner. In addition, they favored options that included more customer support services including opportunities for more interactions regarding their performance. One BCS expressed it best by suggesting:The only thing that maybe would be nice is if …someone would follow up with you and see how you're doing.BCS identified that this additional follow‐up support could serve as both reminders to complete the program as prescribed as well as provide motivation and reassurance regarding their level of performance. In addition, it was believed that adherence was best when they made the program “part of their everyday schedule.” Both groups were consistent in their message that the program needed to be delivered remotely. As reinforced by one BCS, who stated that the remote home delivery was essential as follows:I think that the accessibility of having it in your home. If you've got that, for me that's ideal. I think it's harder to actually have it all done in person. I think part of that is kind of more of a stressor. You can sit here at home and do it in your pajamas and you don't have to get up and go and find a place to park and do that kind of stuff. Online would be best in my view.