User Interface Design
confusion
Feedback concerning the design of Plunde was mostly positive. It was pointed out by three of the participants that the layout was recognizable and similar to other apps, which made it easier to navigate based on experience. Most of the participants experienced that the menu was comprehensible. The participants had no problem finding the menu in Plunde. They liked that the menu was not overloaded with too much information. Additionally, most of the participants pointed that they liked the size of the font which made readability good. Generally, participants managed moving back and forth between the menu and different features, with few exceptions as mentioned below.All participants located the personal goal feature and the tasks related to the personal goal. A novel feature of Plunde is the message feature that enables communication between participants with a supervisor (health care professional). Further, 2 participants found it challenging sending a message to the supervisor. However, this was solved quickly with cues from the interviewer. In order to delete a message in Plunde, the participant is required to swipe left. All except 1 participant had problems deleting a message once it was written. The participants kept searching for a button icon for deleting instead of swiping leftwards. When a cue was given, this was understood, but all the participants commented that this was illogical.When continuing the navigation to the note feature, only one of the participants had some difficulties writing up a note. This participant could not find the keyboard at first. When given a cue about this, the participant continued only to lose the keyboard again. Further, 1 participant experienced some confusion regarding writing the headline of the note versus the content of the note as well as saving the note. Furthermore, deleting the note was perceived as easier than deleting a received message (problem-solving task number 4, When moving to the reminder part of the navigational task (problem-solving task numbers 7 and 8, None of the participants had trouble with the 2 tasks of finding information and videos related to lifestyle advice. Likewise, all but one found the link to a governmental health information video on physical activity. Further, 3 participants had trouble navigating back to Plunde from the video link. When cued by the interviewer, they managed this promptly.