Outcomes
SECONDARY
The primary outcome was whether visitors’ knowledge of the Japanese health system improved through the The secondary outcome of this study was the average CSQ-8 (8-item Client Satisfaction Questionnaire) [The third outcome of this study was participants’ willingness to follow the provided information immediately after the interventions. We asked the question, “Are you likely to follow the information yourself”, and the visitors answered using a four-point Likert scale to indicate whether they were willing to follow the Japanese health-related information. We referred to the information-motivation-behavioral (IMB) skills model to ask this question [