Acknowledgements
We sincerely thank all the participating families in this study. We thank the members of the Steering Committee, Management Committee and working group for their advice and support. We wish to thank the project partners from the Sydney, South Eastern Sydney, South Western Sydney and Southern NSW Local Health Districts, in NSW, Australia. In particular, we wish to thank a number of Child and Family Health Nurses, nurse managers and consultants from Community Health, Sydney Local Health District in assisting and implementing the telephone support intervention. We also thank research assistants for conducting outcome measures tirelessly.