Individual intervention usage
infection
INFECTION
The trial intervention link was used 310,731 times, of which 163,991 ‘bounced’, i.e. did not engage beyond first the page. Access to the Germ Defence website using the generic (‘non-trial’) link also increased substantially during the trial period. This is likely due to trial users sharing the website (e.g. with their family or via social media), but these additional users were not included in our analysis. A total of 97.29% (298,752) of users on the trial website were from patients who had been sent a text message from an intervention arm GP practice, with remaining visits via practice social media or GP websites.Average satisfaction score after using the website was 7.52 (0 meaning not at all satisfied, 10 meaning very satisfied, While using the intervention, users reported their intentions to improve all infection prevention behaviours (handwashing 