Participants’ Understanding of the CareConekta App
SAID
At follow-up, participants were asked, “If you were to explain to a friend what the CareConekta app does, how would you explain it?” Nearly all participants (167/170, 98.2%) mentioned the clinic finder feature:I’d say it’s an app used to search for clinics when I travel to the Eastern Cape so I don’t suffer when I run out of medication. I’d simply just search for a clinic on the app.It is an app that can help you find clinics near you, so you don’t say you did not go to the clinic because you did not know where it was.Only 5 (2.9%) mentioned geolocation tracking or the app knowing the participant’s location, and 2 (1.2%) participants said that they did not know the app’s function. None of the participants mentioned the app notifications or staff contact via WhatsApp or phone.