Standardized weekly log used to track navigation activities.
A. Empty entry illustrating format of standardized navigator log. Navigators tracked all interactions with patients and care team members, including mode of communication and issue addressed. Navigators also recorded notes to narrate tasks and interactions. B. Sample entry with coding and quantification of themes regarding patient need categories. Notes were coded based on issue addressed, quantified, and entered into REDCap software for data management.Additionally, we conducted semi-structured in-depth individual interviews with each navigator every 3 months (5 interviews per navigator), utilizing appropriate reporting standards [The mixed methods evaluation consisted of integrated analysis of both log and interview data using the CFIR framework, which systematically identifies facilitators of and barriers to the multilevel implementation of a novel intervention [The NNM2 study was approved by the Northwestern University Institutional Review Board. The NNM2 team received signed consent forms for all enrolled patient participants, and we received verbal consent from navigators at the start of each interview.