Limitations
The present study represents an early-phase methodological innovation and is perhaps best conceptualised as a feasibility study. As such, lessons can be learnt from our experience for future studies. Firstly, a more granular analysis of the impact of word clouds on each of the 3 participants groups would be of future value. Secondly, future work should define the most appropriate outcome measures to assess the impact of word clouds and other methodological innovations in PSPs, particularly given the qualitative nature of this field, and the challenge of drawing statements of causation. It may well be that end-user perceptions of accessibility and inclusion are the most appropriate metrics, instead of more quantitative measures such as word count.