Statistical Analysis
REGRESSION
We used difference-in-differences (DID) regression models to compare the changes in productivity, wait times, and patient satisfaction outcomes at the clinic-pay period level with an intent-to-treat approach, identifying differences between intervention and comparison sites after the scribe intervention began accounting for baseline differences and numerous covariates. All clinical activity was included in our productivity and wait time models because the presence of scribes can have a spillover effect, thus impacting outcomes for providers and visits involving scribes and those without. The models include a randomization status indicator (