Documentation of the infant feeding support sessions
After each session, the Lactation Specialist wrote or dictated a summary of her encounter with participants including her focused assessment of the participant and her infant, any problems or challenges the participant was facing and the interventions or recommendations she provided. The Research Coordinator, experienced in qualitative methods, also took detailed notes during the sessions. She specifically noted the participant’s level of engagement, body language and facial expressions. She captured the participant’s questions and concerns, how they were addressed by the Lactation Specialist and how the information or support was received by the participant. She then wrote a detailed summary of her observations after each session.Exit interviews with participants evaluating all components of the 