Snippet Usefulness and Satisfaction
EMA
Snippet usefulness was measured by review indicator useful (range 1 to 5, see earlier under “Snippet Review scores”) and by one of the EMA evaluation survey questions, that is, “Did the information/tips from the snippet offered earlier today for this particular situation help you in any way?” The four response options were: no, a bit, much, very much. Descriptive statistics were calculated for all snippets lumped together and for different snippet subgroups. Snippet satisfaction was measured by all six review indicators (ranges 1 to 5, see earlier).