Intervention delivery
SAID
Participants perceived the workbook to be helpful in giving a sense of tangible timeframes for recovery. Goal setting was seen as helping in pushing people out of their comfort zones and allowed them to reflect on progress.Made us gauge our progress and that he wanted our response to what goals we had. And as I said, going back through it each time we read another page, you realise that we've upped the goal and how far we've progressed (Caregiver, Intervention Group, Male, Site 4)Areas of workbook refinement were identified, such as the volume of information included. Importantly, some felt that the workbook did not reflect the life circumstances of younger participants and those still in work.Like, say, when I did it [the case studies], I was like how am I gonna drag this out for an hour with a patient who can just about get bed to chair. (Physiotherapist, Male, Site 5)The follow-up phone calls were seen as helpful. For health professionals, this addition added a rewarding element to their role.Telephone calls have been really useful. Especially for me because I work on inpatients where don’t often get time to follow-up a patient, see how they are, see if there’s any concerns. I suppose, from a development point of view, knowing what has worked and what hasn’t. (Physiotherapist, Male, Site 2)For the patient–caregiver dyads, telephone calls provided encouragement and reassurance to maintain and progress activities.Reassured me that I’m doing the right things and where I should expect to be. (Person with Hip Fracture, Intervention Group, Female, Site 4)Participants perceived value in the telephone calls particularly in navigating additional services and support after discharge. They expressed this would have been challenging without this follow-up.