Strategies to improve adherence to interventions {11c}
FM
To improve adherence to intervention protocols, there will be educational training sessions that focus on correct cleaning techniques. Refresher training sessions for PSAs will be held during the intervention period to promote correct cleaning and disinfection techniques. The study coordinator will have regular communication with PSAs (fortnightly) where the results of the FM audits will be communicated to PSA staff to help improve the quality of cleaning and disinfection. During the intervention phase, PSAs allocated to additional cleaning hours will have daily communication with Nursing Unit Managers.