Effective Communication within the Organization (ECO)
stress-related ill healthIdentification, pain
The experimental group received Effective Communication within the Organization (ECO). ECO is a brief psychosocial intervention, based on a program delivered in a previous study [Overview of content in Effective Communication within the Organization (ECO)Psycho-education about pain- and stress-related ill healthIdentification of difficulties in communication with employees, related to pain and/or stress-problemsValidation and skills training in communicationPsycho-education about pain- and stress-related ill-healthIdentification of difficulties in communication with supervisorsValidation and self-validationProblem solving rationale and model, focused on factors that can be influenced at the workplaceValidating context for effective problem solvingCase-based skills trainingProblem solving rationale and model, focused on factors that can be influenced at the workplaceAssertive communication for effective problem solvingGroup-discussions based on experiencesRole-play and skills training based on individual experiencesIndividual plan for maintenanceThe aim of the ECO program is to target key psychosocial factors at the workplace, specifically supervisor-employee interaction and their joint communication and problem-solving when managing pain and stress problems at work. The program is based on models of problem solving and supportive communication [