Uptake of ED ACE/VTC
Pre-implementation, there were 98 ED ACE calls made, 29% of all episodes of care. Thirty-five of these calls resulted in the RACF resident not presenting to the ED. Overall, 235 of the 333 RACF episodes of care (71%) resulted in an ED presentation (with or without a prior ACE call).Post-implementation, there were 222 ED ACE/VTCs made, 53% of all episodes of care, a highly significant increase in the percentage of ED ACE calls made, with or without the addition of VTC (