Adaptive Case Management
Change management is critical for ensuring effective digital health transformation, as it helps stakeholders to adapt to new processes and technologies, build support for change, and achieve the goals of the transformation. By taking an ACM approach, health care organizations can minimize disruption, ensure stakeholder buy-in, and improve the quality of care. Briefly, front-line support for flexible case-centered collaboration requires secure multichannel communication, whereas shared care plans can be introduced to multidisciplinary care teams in a stepwise manner, leading to a more standardized care protocol as the result of the effective adoption of organizational interoperability.