Wish for Personalization
An issue raised by almost every participant was the lack of personal relevance that the list of key moments for hand hygiene entailed. Being regularly asked about key situations that never occurred for them (eg, not having children or not wearing contact lenses) led to a decrease in motivation to fill out the hand hygiene diaries:Things are asked again and again, which do not concern you at all. This leads to a decrease in motivation. Now, I have to spend five minutes filling out the form again, even though it does not apply.The desire to personalize the app also came up in relation to other intervention content, such as the number of push notifications:But maybe in the beginning you should be able to specify “I would rather have a little more [push notifications] or a little less.” But what I have received, however, has been right for me.