Greater personalization of the counselling process
SAID
Participants in the counsellor‐led format highlighted the importance of the counsellor being responsive to their particular needs and preferences. For some participants, this was discussed in relation to the need for a directive approach when preparing to use problem‐solving steps outside of sessions.Like to me, [when] the counsellor said, ‘make a timetable,’ I did not make it. You have to guide them, make them read, make them practice with you, then [the student] will definitely do it. Several participants, including some who received bibliotherapy, discussed the importance of explaining concepts in clear and personally relatable terms.I can read the booklets myself, but it would be good if the person sitting opposite to me [the researcher] also explained them. They can explain them in their own way, what are these things, and we can go about solving our problem. 