Intervention description {11a}
We will conduct a Sequential Multiple Assignment Randomized Trial (SMART) with participants presenting with a viral load above the limit of detection for the assay or who are not engaged in care/lost to follow-up (LFTU). To classify as not engaged, participants must meet one of the following criteria: (1) more than 6 months have passed since they were referred to the clinic and they have not attended, (2) they have missed a clinic appointment and have not rescheduled, (3) they have missed ART pick-ups without re-attempting pick-up, (4) they are on the clinic list for tracking, or (5) they report two or more barriers to engaging in standard clinic-based care (logistics including clinic hours, transportation costs, and wait times, stigma, not wanting to visit the clinic, and concerned about being treated with respect at the clinic).