Qualitative survey
excessive dependence
The final section of the questions included an open-ended question to ascertain the general impression about the designed messages they read. Although many of the responses were neutral, such as “Nothing special.”, “I have no comment.’, or “I have no idea.”, both positive and negative responses were included. This section presents the typical responses for each message group or attribute of respondents, to extract how the quantitative responses that we explored in the previous section have qualitative meanings.For CG, a notable neutral response mentioning both the benefits and risks of IT innovations was “I felt anxious about a drop in employment by introducing robots, etc. In the meantime, it seems probable that things human cannot achieve, such as improvement of efficiency or higher quality of products, will be realized.” from a 24-year-old woman, who did not change her attitudes toward IT innovations. This kind of response suggests that some people recognize the trade-off between the benefits and the risks, which results in their attitudes being unchanged. A positive response was “We should rely on robots for tasks that can be done by automation because manpower is scarce.” from a 51-year-old man who changed his attitudes to safer by 1 point for both Yourself and Future generations. Another positive response was “Although I had an image that employment will be taken over by robots, care-giving robots, etc. will be required due to the growing number of elderly people.” from a 48-year-old woman who changed her attitudes to safer by 1 point for both Yourself and Future generations. These positive responses may be based on the idea that robots are useful to complement human resources in some specific areas where the scarcity of manpower is becoming evident already, rather than thinking that robots will take over existing jobs. Typical negative responses were about the job take-over, for example “Although IT innovations have made our everyday life more convenient, there are many aspects that have become less convenient. There are many potential problems, such as decreased employment in the future as a result of robots taking over jobs, or elderly people who cannot keep up with the changes in technology.” from a 67-year-old woman who changed her attitude to more dangerous by 1 point for Future generation. Another negative response was about excessive dependence on technologies, such as “Although I think IT innovations have made everyday life more convenient and will help to complement work and labor where manpower is scarce, I feel more anxious about situations where we cannot connect to the Internet or cannot use electricity, in the meantime.” from a 46-year-old woman who changed her attitudes to more dangerous by 1 point for both Yourself and Future generations.A notable response for TG1 was “I could not imagine a concrete situation and I felt it was difficult to understand.” from a 61-year-old man who did not change his attitudes. A similar response was “It did not appeal to me so much and it was difficult to read.” from a 25-year-old woman who did not change her attitudes. This kind of response suggesting that respondents were reluctant to read through the text was not observed from the people in CG, who were presented with shorter messages. In our previous survey, we observed that some people felt that information comprising only text with additional sentences emphasizing familial support was lengthy, even if the sentences were short [Responses that characterize TG2 mentioned familial support, which increased their positive attitudes toward the IT innovations. One example was “Although I was wondering so much what IT was and why IT jobs were profitable more than 10 years ago, now I am thinking that IT is essential because many parts of modern daily life directly receive its benefits.” from a 34-year-old woman who changed her attitude to safer by 1 point for Yourself. Another similar response was “I thought that each generation has been influenced by the previous generation and passes their influence on to the next generation.” from a 67-year-old woman who changed her attitudes to safer by 1 point for both Yourself and Future generations. TG2 still had similar neutral and negative responses to those observed in the other two message groups. An example of a neutral response was “Although I feel anxious about employment because there will be more cases where humans are not needed, IT seems fairly beneficial, considering population decrease.” from a 43-year-old man who did not change his attitudes for Yourself or Future generations. A negative response was “I think society risks becoming a movie-like world (he mentioned a famous film name) where humans are taken over by machines.” from a 43-year-old man who changed his attitude to more dangerous by 1 point for Future generations. Another negative response was that “I feel anxious about job losses despite the convenience. I guess we will have no way to earn money.” from a 53-year-old woman who changed her attitudes to safer by 1 point for both Yourself and Future generations.We also focused on the relationships between the intervention effects and the two personality traits that contributed significantly to the intervention effect in the panel analysis (