Digital challenges
Participants reported a lack of clarity on how to use the e-platform and follow the modules: the meaning of e-platform buttons were unclear (4/5), entering an answer by typing was difficult (4/5), it was difficult to activate the e-platform account at the start (3/5), it was unclear how to navigate through the e-platform (3/5) and the red error message that occurred when an assignment text area was not completed was unclear (1/5). More specifically, it was unclear where to start the training, on which page the participant was on, how to move to the next page, how many pages there were in total per module, how to share answers with the social worker and where to find the diary. Participants also experienced technical bugs, for example the cursor focus was not automatically situated at the top of a new page (3/5), the screen reader skipped unlabeled text (1/5) and diaries could not be opened with the screen reader activated (1/5).