Role of physicians and other healthcare professionals
Physicians are the primary collaborators with the triage nurses and are responsible for reviewing triage reports. When their assessment differs from the nurse’s, the physician is to contact them and the patient to provide their recommendation. Triage nurses and physicians may also forward requests to other professionals, such as psycho-oncologists and physiotherapists. An automated e-mail reminder to follow-up on and assess previously reported symptoms is sent in the morning of each in-person patient visit.