Intervention
Each participating intervention RACF directly employed a pharmacist as a facility staff member reporting to the RACF manager, to work on-site for 2 to 2.5 days per week for 12 months. Salaries for pharmacists were funded by the research grant. The intervention (model of care) was informed by the findings of a pilot study and discussion with RACF managers, general practitioners (GPs), pharmacists, and a consumer representative who participated in the pilot