Assessing Provider Acceptance
’ postoperative pain, postoperative acute pain, pain
To assess whether practitioners were unduly burdened by the technology and whether it fit seamlessly into their workflow, the Unified Theory of Acceptance and Use of Technology (UTAUT) questionnaire was administered to those in the intervention group. Four key constructs were measured: performance expectancy, effort expectancy, social influence, and facilitating conditions. A descriptive analysis was performed to describe the constructs of the UTAUT questionnaire.Semistructured virtual interviews were also conducted with dental care providers from both study sites. Nine of these interviews were with dentists alone, and five were group interview sessions with dental care teams that consisted of dentists, dental assistants, dental hygienists, or dental clinic administrative staff. The main aim of these interviews was to evaluate the provider’s experience with using the mHealth platform for managing their patients’ postoperative pain, including its impact on their clinic workload, workflow patterns, and satisfaction with the effectiveness of pain management. Our analysis for this research focused on using this interview data to identify the barriers and facilitators for using an mHealth platform for postoperative acute pain management and communication. One trained interviewer conducted all the interviews. Each interview was audio or video recorded through Zoom video telephonic software (Zoom Video Communications) and then transcribed using Rev speech-to-text transcription services. For the qualitative analysis, a combination of deductive and inductive approaches was used. Independent coding of the transcripts was performed by 2 of the authors, the coding was assessed and discussed for variation and consensus, and codes were identified that fit into the predefined themes of barriers and facilitators for the use of the mHealth platform. The framework method of analysis [