Randomisation and intervention
The nurses at the clinic were responsible for including individuals in the study. Once informed consent was obtained from the participants, they were randomly assigned to either the intervention group or the wait-list control group. The randomization process involved the use of sealed envelopes containing randomized cards. The sealed envelopes were assembled by an impartial individual with no involvement in either the process of patient inclusion or their subsequent care.All materials were coded with consecutive numbers and the code list was kept in a locked fireproof cabinet at the hospital. After inclusion, a first data collection was performed in both groups. The intervention group got immediate access to the virtual clinic (Fig. 