Digital Tool Design and Development
The 2wT approach is SMS text messaging–based conversational messaging between HCWs and clients. For this study, we adapted the Zimbabwe 2wT digital app that was built on the Community Health Toolkit (CHT) [We conducted Zoom (Zoom Video Communications)-based and in-person user acceptance testing and feedback sessions with patients and providers from routine VMMC program settings. The People, Messages, and Reports tabs (Community Health Toolkit People tab (CC BY 4.0 [Community Health Toolkit Messages tab (CC BY 4.0 [Community Health Toolkit Reports tab (CC BY 4.0 [