Program Use, Engagement, and Feedback
Data on program engagement and feedback, including barriers to completion, were gathered using 2 mechanisms: via the Teachable platform and via self-report. Data on program log-ins and the completion of individual components of the program were gathered via the Teachable platform. There were two noted issues with these data: (1) participants who did not close their browser or sign out remained logged in and were recorded as a single log-in and (2) for individual component completion, participants had to select “mark as complete” in the Teachable platform for the completion to be recorded. We corroborated these data through self-report: all participants in the intervention group were asked to complete 2 items asking about the proportion of the program they completed and reasons for noncompletion. In addition, interview invitations were sent to a subset of participants in the intervention group 8 weeks after program completion. The interviews focused on participants’ experiences of completing the program, when and how they used the program, what program elements they liked and disliked, and how the program could be improved. Participants were randomly selected at baseline to be invited to an interview to ensure the inclusion of those who may have disengaged from the program. Interviews were conducted with 7 participants with varying levels of program completion.