Objectives 4 and 5: Assessment of Engagement
Similar to the overall DWELL index, we developed an overall engagement index with a score ranging from 0 to 100 representing the levels of participation in the Facebook group. This scale was used for the intervention group at the second administration only.We also used Facebook Insights, which is a free tool provided by Facebook that gives group administrators engagement analyses within their groups [To evaluate participant satisfaction, participants in the intervention group were asked to answer some open-ended questions at the end of the second questionnaire. We asked them to share their experiences in the group, whether they had benefited from it, whether they had learned something new, whether there were topics we missed and they wanted to talk about or issues we discussed and they wanted to delve deeper into, whether there was something in the group that offended them, whether the group was beneficial to them during the COVID-19 lockdown, and whether they had suggestions for improvement and any more comments to share with us.