Further reflections on the ToC
The ToC originally developed was in line with a pre-COVID context where the use of telephone to deliver assessment and treatment sessions in NHS Talking Therapies services varied, but many low intensity practitioners (Step 2 care) were delivering approximately 60% of their appointments by telephone [Findings from the feasibility study presented in this paper have provided information on individual and group influences on behaviour and the ability that social context, as much as clinical context, has influenced the ToC success of our service quality improvement intervention. Findings from this feasibility study additionally resulted in changes to the content of our EQUITy intervention and its implementation. It is anticipated that changes will increase the likelihood of implementation success for its further evaluation in a randomised controlled trial.