Percy and his staff could get very little information on the location of either train. The replies to their enquiries from the telegraph clerk at Wellow (who was only fifteen, and trying to do the work of the stationmaster who had gone for a drink in Midford) were vague. Those from the clerk at Radstock were apparently deliberately obtuse.
Both trains involved in the accident were unscheduled. The "down" (south-bound) train was supposedly an empty stock train returning from Bath, but large numbers of passengers were aboard, returning to Radstock and nearby villages from a regatta in Bath. The "up" (north-bound) train was a relief train from Bournemouth, arranged hastily because the scheduled train was overcrowded.