Randall was instrumental in introducing the method of "case study" to RIT, in further developing the co-op program at RIT, and in the decision that RIT would not grant degrees and would instead provide "short, intensive courses".
Randall was instrumental in integrating the case study approach into RIT's academic offerings, in enhancing the co-op program at RIT, and in the decision to offer only short, intensive courses without awarding degrees.