In field units the officers are posted as Controller or Joint Controller of Communication Accounts (CCA/JCCA) which is involved in the collection of License fees and Spectrum Usage Charges from Airtel, Vodafone, Idea, BSNL, MTNL and other service providers and for checking and disbursing claims received under the Universal Service Obligation fund as well as administrative functions such as settlement of pension cases of DoT Employees, maintaining General Provident Fund accounts of DoT Employees, .
Field officers are assigned roles as Controllers or Joint Controllers of Communication Accounts (CCA/JCCA), tasked with collecting fees from Airtel, Vodafone, Idea, BSNL, MTNL, and other service providers. They also handle claims under the Universal Service Obligation fund and manage administrative tasks like settling pension cases for DoT employees and maintaining General Provident Fund accounts.