According to Donald Norman's The Design of Everyday Things "The gulf is small when the system provides information about its state in a form that is easy to get, is easy to interpret, and matches the way the person thinks of the system".
In line with Donald Norman's The Design of Everyday Things, "The gulf is small when the system provides information about its state in a manner that is easily accessible, understandable, and aligns with how the person thinks of the system".