In 2018, writers for TV Week included Ailsa in their feature on the "Top 20 Home and Away'' characters of all time". They wrote, "Practical, caring and down-to-earth, Ailsa was always on hand to listen to other people's problems.
In 2018, writers for TV Week featured Ailsa in their list of the top 20 Home and Away characters. They described her as practical, caring, and down-to-earth, noting that she was always willing to lend a listening ear to others' problems.