Despite the small contribution they made to the Norfolk & Western's operating revenue, the company offered a wide variety of passenger trains to serve the public. Although there were relatively few people in its service area from which to draw patrons, N&W put its best foot forward.
Although Norfolk & Western's contribution to the Norfolk & Western Railway's operating income was insignificant, they offered a variety of passenger train services for public use. Despite having a limited customer base within their service region, N&W displayed its best products and services.