Larry Flick of Billboard felt that it should have been released as the follow-up single to "Exhale (Shoop Shoop)". He added, "Paired with Babyface, Houston is positively luminous on [this] heartbreak ballad, performing with a perfect blend of theatrical melodrama and guttural soul".
According to Larry Flick of Billboard, the song should have been released right after "Exhale (Shoop Shoop)". He praised Houston's performance alongside Babyface, highlighting her exceptional ability to convey both dramatic intensity and emotional vulnerability on this sorrowful ballad.