The Post Office to an insufficient extent implemented restructuring strategic and the total amount spent on it reached 8 million PLN, and the results of implementation were not verified – whole management board relied on reporting assurances from regional branches, therefore many reforms are of illusory nature.
The Post Office failed to effectively carry out restructuring initiatives; the overall expenditure amounted to 8 million PLN. No verification was conducted on the outcomes – the entire management team relied solely on assurances from regional offices rather than performing their own evaluations. As a result, numerous reforms lack substance.