In 1998, Carmichael was named the director of player and community relations for the Eagles, a newly created position where he would be a "combination mentor, confidant, troubleshooter, and liaison between the players and the authority figures in the organization".
Carmichael's appointment in 1998 marked the creation of a new position within the Eagles organization: director of player and community relations. This role encompassed various responsibilities including mentoring, counseling, problem-solving, and acting as a bridge between players and organizational leadership.