However, when Basil checks with the guests, they do not mention their complaints. As service winds down, a new couple arrives, Mr. and Mrs. Hamilton; while Mrs. Hamilton is British, her husband is American, and runs a list of complaints about their travels from London compared with the United States. Because of their late arrival, Mr. Hamilton asks Basil to bribe the cook to keep the kitchen open so they can have a meal after they have unpacked.
Despite checking on guests, no complaints are mentioned. A new couple, Mr. and Mrs. Hamilton, arrive late; Mrs. Hamilton is British while her husband is American and complains about their travel experiences from London compared to the United States. Due to their late arrival, Mr. Hamilton asks Basil to bribe the cook to keep the kitchen open so they can have a meal after unpacking.