Englander filed a complaint with the Privacy Commissioner of Canada against Telus, his residential telephone service provider, for disclosing its customers' personal information to third parties without the customers' knowledge and consent, and for charging customers a two-dollar fee to have an unlisted phone number.
Englander reported to the Privacy Commissioner of Canada that Telus, his residential telephone service provider, had disclosed its customers' personal data to third parties without their permission and charged them a two-dollar fee for an unlisted phone number.