They observed that the TRS-80 was a great computer but it lacked in several areas. The display logic and resulting display 'snow' was irritating, as was the missing lower case support, the CPU speed could be improved, the quality and layout of the keyboard was bothersome, and the floppy disk capacity and reliability was low.
The TRS-80 was a good computer, but it had several flaws. The display logic caused "snow," the lack of lower case support was annoying, the CPU speed could be faster, the keyboard's quality and layout were unsatisfactory, and the floppy disk capacity and reliability were inadequate.