The institute became a bargaining agent following the implementation of the Public Service Staff Relations Act in 1967. It is the bargaining agent for more than 41 knowledge-based groups and negotiates with 27 different employers in six different jurisdictions.
After the implementation of the Public Service Staff Relations Act in 1967, the institute was designated as a representative body for employees within various knowledge-based groups. It negotiates with 27 distinct employers across six different regions.