For her work in a 2019 storyline which sees Jac have a mental breakdown, the show put forward Marcel's name for BAFTA consideration although she did not ultimately receive a nomination. In January 2021, she announced her departure from the series after 16 years in the role.
The show nominated Marcel for a BAFTA award for her work on a storyline featuring Jac's mental breakdown. She ultimately did not receive a nomination and later departed from the series after 16 years.