software, organizational rule) tools to design a socio-technical infrastructure for participants to behave in the wanted direction of the designer. It can be used as a conceptual framework for directing building a real-world community of which member communication is mostly taking off online.
Tools and software are being developed to create a socio-technical infrastructure that guides people's behavior towards the designer's intended outcome. This framework can be applied to build a real-world community, with most communication happening online.