He tried to reestablish AT&T as an end-to-end carrier but, due to the dot-com bust and various other issues, he was forced to break the group up in 2001. He resigned in 2002 and was succeeded by AT&T President David Dorman.
He aimed to revive AT&T as an end-to-end carrier but encountered difficulties such as the dot-com crash and other problems, resulting in its division in 2001. In 2002, he resigned and was replaced by AT&T President David Dorman.