Incoming social welfare minister Steve Maharey criticised Rankin's personal and management style as chief executive in 1999, and Wintringham chose not to reappoint Rankin to the role in 2001.
Steve Maharey, who would become the incoming social welfare minister, criticized Rankin's personal behavior and management approach as CEO in 1999. Furthermore, in 2001, Wintringham decided not to reappoint Rankin to his role.