Before her election, she was an ambassador for ActionAid, a fellow of the Royal Society of Arts, and served as a policy advisor to The Queen and the Royal Household at Buckingham Palace, advising on public relations, communications and "strategic change within the monarchy."
Before her election, she represented ActionAid, held a position with the Royal Society of Arts, and served as a policy counselor to The Queen and the Royal Household at Buckingham Palace, providing advice on public image, communication strategies, and "organizational development" within the royal family.