He departed the role for personal reasons in February 2020. In February 2020, Williams joined Phoenix Sport & Media and took a consultancy role "to help educate and guide players to deal with off-pitch matters including mental health and financial education".
In February 2020, the individual ceased their position for personal reasons. That same month, Williams became associated with Phoenix Sport & Media and assumed a consultancy role to aid players in dealing with off-field matters including mental health and financial education.