Digital systems also record detailed metadata about recorded calls, including start/stop timestamps, extension number or name, dialed DTMF tones, Caller ID, DNIS, and more. Many systems allow administrators to listen to live conversations or to access records from any remote location over a LAN.
Digital systems also document comprehensive metadata about recorded calls, including start/stop timestamps, extension numbers or names, dialed DTMF tones, Caller ID, DNIS, and more. Many systems enable administrators to hear live conversations or access records from any remote location via a LAN.