Heron's independent review found there was a dysfunctional culture within Cycling NZ's high performance programme from 2016 until early 2018. Heron found that there had been bullying, but the broad consensus was that it was concentrated around a coach, and there was no evidence of "a widespread, systemic culture of bullying".
Heron's investigation found that Cycling NZ's high-performance program experienced a dysfunctional atmosphere from 2016 to early 2018. Heron discovered instances of mistreatment, but most witnesses believed it was mainly directed at one coach, with no pervasive or institutionalized abuse.