During gameplay, customers will appear with an icon representing a specific pizza topping they are calling to order. This icon must be clicked, and the player must then click on the correct pizza kitchen in order to dispatch the ordered pizza to the customer. If players take too long, or try to deliver the wrong pizza, the customer hangs up the phone, causing a decrease in overall customer satisfaction (represented by stars).
In the context of gameplay, customers will appear with icons representing their preferred pizza toppings. To successfully complete orders, players must click on these icons and then select the correct kitchen to dispatch the pizzas. If players fail to meet delivery deadlines or make incorrect selections, customer satisfaction decreases, as indicated by a reduction in overall satisfaction (measured by stars).