Thresholds
Community Support Specialist - Group Facilitator
provides mental health support where it makes the most impact—in our clients' homes and communities. As a Community Support Specialist, you walk alongside clients in every step of their recovery.

Thresholds is one of the oldest and largest community mental health organizations in Illinois. We pride ourselves on being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Are you someone who enjoys getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? Working as a Community Support Specialist is a unique learning opportunity. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will also drive them to doctors’ appointments, to benefits offices, or to the grocery store to strengthen daily living skills.

You will create plans for symptom management and teach coping skills to support clients to reclaim their lives. You will not only see their progress, but will document their experiences and recovery process. No day is the same and you get to see the difference that you make every day.

Our culture is supportive, and you will collaborate with your team to coordinate client care and talk through challenges. Deepen your knowledge of harm reduction, trauma-informed care, and other clinical best practices through ongoing opportunities for training and professional development, including clinical supervision. This is an invaluable experience to launch a variety of career paths and growth opportunities available within Thresholds.

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.

To succeed in this role, you need:

Effective communication and relationship-buildingWillingness to facilitate groups Good writing skillsStrong time management and organizationTo be at least 21 years oldA valid driver’s license, current car insurance, and daily access to your own carWillingness to provide transportation to clients

Many education and experience paths are eligible for this role:

High school diploma or GED certificate and 5 years of supervised clinical experienceBachelor’s degree in Psychology, Social Work, or related fieldBachelor’s degree in an unrelated field and 2 years of supervised clinical experienceMaster’s degree in Psychology, Social Work, or related fieldShift Time Mon-Fri 8:30am to 5pm

What sets Thresholds apart: 

Competitive pay - Base Rate: $20.55 - 23.00 per hour / $42,740 - $47,830 annuallySubject to increase based on education and experienceGenerous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)Dental insurance, vision insurance, 4 medical insurance plans403(b) retirement plan with 3% employer match Robust employee assistance program (EAP)Mileage reimbursement Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) 

Keywords: social work, case worker, case manager, case management, mental health, substance use, social service, counseling


Chicago, IL