Red River
Inside Sales Account Manager
The Inside Sales Account Manager 1 (ISAM-1) is aligned with an Account Executive team with high revenue and margin expectations. The ISAM-1 is the main point of contact for the customer on transactional opportunities and is responsible for managing communication with the customer, Red River internal and external resources. ISAM-1s may be teamed with an ISAM 2, 3 or Inside Sales Executive to cover multiple account teams or a top producing individual team.

1-3 years of experience in the IT industryManage and maintain customer activity in RADARProactively engaged in all available IT sales training forums and actively pursuing internal and external opportunities to gain experience in the industry.Supports a dedicated customer account list aligned with an Account Team. Trained in the use of all required Red River business applicationsTrained in all Contract and Compliance protocolsTrained in the application of Red River sales procedures and protocols such as how to read a RFQ, identify the end user and communicate with the corresponding account team and internal resources.Trained in the protocols established for communication with Red River resources such as the Support Services Team, Pre-Sales Engineering, Capture Team, Professional Services Team and the Supply Chain Team.Trained in the use of customer, vendor and OEM resources, such that communication is sufficient to support timely, competitive and accurate proposals.Sufficient phone skills, using learned active listening skills, use of open and closed questions, courteous and conscientious mannerisms and technically literate language so as to support successful cold and warm calls.Sufficient writing skills, demonstrated by the correct use of grammar, professional communication style and technically literate language so as to support successful e-mail introductions to customers, vendors and OEM counterparts.The ability to present (ppt. or other similar presentation format) Red River’s capabilities.The ability to effectively present Red River’s core capabilities via phone or e-mail communication.The ability to work effectively with or without dedicated management supervision.Quote activity will primarily originate from Red River RFQs and as directed by Account Executive.Travel - NoneEntry level certifications in OEM training programs.


Knowledge, Skills And Abilities Required For ISAM-1

Must be able to manage the entire quote process originating from a customer or RFQ. Ability to work independently and to make informed decisions without direct supervision.Ability to interpret information from various sources to make strategic decisions regarding product sourcing, product configurations and basic competitive pricing analysis.Professional written and verbal communication skillsA commitment to developing advanced organizational skillsAbility to multi-task and maintain accuracy under a heavy workloadExcellent interpersonal skills with ability to work well on a teamCommitment to on-going learningWorking knowledge of Microsoft Office


Basic Qualifications:

U.S. Citizenship Required


Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Virginia, United States