Milestone Systems
Sales Development Representative, Leads


Do you want to accelerate your career in Sales? Do you want to play an important role in identifying new customers? Are you eager to join the global industry leader in video management software?  Then we have the ideal job for you! 

The Sales Development Representative (SDR), Leads will be responsible for proactive outbound prospecting, inbound lead qualification, and converting marketing leads to sales-qualified leads to help build a strong sales pipeline. This position is critical to the success of our business and plays a pivotal role in advancing qualified prospects from lead status into qualified sales opportunities.  

At Milestone, we believe that the SDR, Leads position is an important part of our sales ecosystem.  The SDR is the bridge between marketing and sales as they are responsible for qualifying, nurturing, and setting appointments for the sales team in support of our high-growth business. 

When joining Milestone, you can look forward to being part of a company with an impressive growth history and an embracing and second-to-none People-First Culture. The SDR will work out of our American headquarters in beautiful Lake Oswego Oregon. This position will be full-time in the office during training, before transitioning to a hybrid schedule. Relocation assistance is not provided. 

As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business.   

Join a team with high aspirations! 

The SDR will join our Global Leads Operations team. As part of this team, you play a vital role in ensuring the quality of our leads qualification process to optimize our revenue stream. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements. 

We will make sure you have the best working conditions to succeed while you develop personally and grow your skills.  Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your specific role. This training provides a solid foundation and equips you with the necessary skills and knowledge to excel in your position. 

Responsibilities 

 To secure high-quality lead qualification of incoming leads (from events and website) and smoothly transition SQLs to appropriate team members. Qualify, nurture, manage, and convert MQLs to Sales Qualified Leads (SQLs) using a systematic process developed through collaboration with sales and marketing leaders. Perfect qualification process on both MQLs and outbound outreach leads from IQLs. Attain proficiency in all Milestone products and services Moving prospects through the top of the sales funnel by setting appointments with the sales team. Identifying key decision makers within these prospects. Engaging proactively with and coordinating with the sales team to develop and grow the sales pipeline. Capturing all relevant information in Salesforce with strong attention to detail.   

Top characteristics and traits for a successful SDR 

 Empathic and have positive energy. You prefer collaborative team environments. Organized and possess strong time management skills Excellent written & verbal communication Self-motivated with the ability to work in a fast-paced, changing environment A thirst for knowledge and growth in a growing company A sense of urgency and persistence Comfortable with process and ambiguity. We are still growing and learning as a company.   

What the ideal candidate profile would look like 

 Bachelor’s Degree or 2 years of experience with telemarketing, lead generation, or cold calling with a proven track record of achieving targets. Prior experience as a SaaS and/or Enterprise Software sales development rep preferred Strong communication skills via phone and email Proven creative problem-solving approach and strong analytical skills Strong desire and ability to move up within a sales organization Proficiency with CRM software Fluent in English, both written and verbal with Spanish a plus Experience with SalesForce is an advantage   

If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway. 

Why Milestone? 

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers great benefits and culture. Employees here have flexible work environments, opportunities for further education, and the ability to affect change in our organization directly.  

The annual earnings for this position range from $52,000 to $79,995 with most candidates falling in the $65,000 to $72,000 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy. 

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer. 

Contact and application 

Please apply at our website www.milestonesys.com 

If you have any questions, you are welcome to contact Cindy Phillips, Talent Acquisition Partner at ciph@milestone.us 

We are looking forward to receiving your application. 


Lake Oswego, OR