Reliance Matrix
National Accounts Underwriter
Job Responsibilities And Requirements

Independently evaluates and synthesizes information in order to accept, modify, or reject risks of a complex nature. Provides direction and guidance to less experienced underwriters through the evaluation process to synthesize information in order to make a decision to accept, modify or reject the risk. Book of business and new business quote activity is comprised primarily of LCC (LARGE CASE COMMITTEE) and IEB (INTEGRATED EMPLOYEE BENEFITS) level cases.Reviews and evaluates all assigned risks that includes plan design and experience review, and provides guidance to sales and service and all internal business partners to prospectively price and renew all business lines.Has significant expertise and understanding of our manual rating approach, including base rates and factors that drive claims cost changes. Able to identify gaps and challenge assumptions in proposal/renewal strategy and works through those to submit a final position.Expert in experience rating methodology, reserve calculations, and the impact of reinsurance on required pricing. Consistently able to identify factors that contribute to aggressive or conservative formula rates and utilizes them in case evaluation decision making process resulting in an overall position.Evaluate inforce business to help generate cross sell, enrollment, plan design changes and other NBOC (New Business Old Case) opportunities.Through analysis and evaluation, recommends a case position to senior leadership at LCC (LARGE CASE COMMITTEE) meetings in a simple, effective communication style that conveys/responds to complex topics effectively to senior leadership.Partners with sales and national account management with underwriting and product information with a view to overall business enhancement.Evaluates and makes risk decisions are made with a complete understanding of the client and with a portfolio mindset.Risk positions are presented to highlight a balanced approach to both internal and external focus - internal focus is demonstrated by providing detailed renewal positions and packages that can be used by the sales team for client presentations that have been prepared demonstrating the understanding of the external customer. This allows for risk decisions to be easily translated and presented to producers.After evaluation of the cases, provides sales partners information, which is included in client presentations and finalist meetings to result in a favorable outcome for RSL.Partners with colleagues on complex cases requiring multiple stakeholder input and agreement to reach decisions favorable for RSL, with the final position being with the National Account Underwriter.Demonstrates a strong understanding of IEB (Integrated Employee Benefits) and utilizes knowledge in case evaluation.Leads underwriting departmental/cross-functional RSL initiatives directly linked to delivering on RSL strategic priorities. (Typically 25% of time)Identifies, communicates, and implements process improvements that reduce workloads or improve quality.Mentors less experienced underwriters.

Required Knowledge, Skills, Abilities And/or Related Experience

Bachelor's Degree or equivalent education and relevant experience.Seven to ten years relevant underwriting experience, preferably with National Accounts.Thorough knowledge of group underwriting principles and practices on all lines of coverage.Capacity to effectively communicate both orally and in writing.Ability to make underwriting decisions concerning the acceptability of Group Risks.Strong mathematical and analytical skills.Excellent organizational skills with the ability to perform detailed and diversified duties including prioritization of high volume/deadline workload.High level of customer service orientation.Strong understanding of predictive analytics and alternative rating information, which is utilized in evaluation of cases.Mastery of negotiation skills with internal and external customers.Mastery of project management skills.Proficient understanding of excel, power point and other Microsoft Office applications.Travel to Sales Offices as required.

Ability to Travel:  Up to 10%

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

An annual performance bonus for all team membersGenerous 401(k) company match that is immediately vestedA choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings AccountMultiple options for dental and vision coverageCompany provided Life & Disability Insurance to ensure financial protection when you need it mostFamily friendly benefits including Paid Parental Leave & Adoption Assistance Hybrid work arrangements for eligible rolesTuition Reimbursement and Continuing Professional EducationPaid Time Off, volunteer days, community partnerships, and Employee Assistance ProgramAbility to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council

Our Values:

IntegrityEmpowermentCompassionCollaborationFun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.


Philadelphia, PA