Navy Federal Credit Union
Employee Relations Specialist II
Overview

To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.

Responsibilities

Evaluate employee inquiries and problems to determine best course of action; provide advice and guidanceConduct thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal riskCreate chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/soundResolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendationsAnalyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customersMaintain working knowledge of regulatory requirements and practices including changes and new legislationResearch Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actionsReview performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal complianceConfer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as neededApply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and managementRepresent Navy Federal in unemployment hearings and appeals, as necessaryAssist in composing internal and external communicationsLeads and/or provides support for projects and initiatives within the business unit and/or across the organizationResearch, compile, review and analyze reportsCoordinate and conduct training and mentor initiatives with new Employee Relations team membersAct as supervisor/manager in the incumbent's absencePerforms other duties as assigned


Qualifications

Expert knowledge in local, state and federal employment regulationsExpert knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuseSignificant experience in managing multiple priorities independently and/or in a team environment to achieve goalsAbility to maintain confidentiality and demonstrate integrityExpert skill applying local, state and federal employment regulationsSuperior research, analytical and problem solving skillsSuperior verbal and written communication skillsSignificant skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomesExpert skill presenting findings, conclusions, alternatives and information clearly and conciselySuperior organizational, planning, and time management skillsAdvanced skill working with diverse internal and external contactsSignificant skill building effective relationships through rapport, trust, diplomacy and tactSignificant skill navigating multiple screens and PC applications and adapting to new technologiesBachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience


Desired Qualifications

Advanced knowledge of Navy Federal Human Resources policies, procedures, and programsBasic knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesPHR/SHRM-CP or SPHR/SHRM-SCP Certification


Hours: Monday - Friday, 8:00AM - 4:30PM EST

Locations: 820 Follin Lane. Vienna, Virginia 22180 | 5550 Heritage Oaks Drive. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek RoadSan Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

 Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance Services


Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Pensacola, FL