Brand Building Agency
Event Assistant
Job Title: Promotional Event AssistantCompany: BBA Philly - Brand Building AgencyLocation: Philadelphia, PAJob Type: Full-Time (on-site only)
About Us:Welcome to The Brand Building Agency (BBA Philly), where innovation meets brand experience. Based in the vibrant heart of Philadelphia, we specialize in crafting unforgettable brand journeys. Our portfolio shines with successful collaborations alongside top-tier telecom giants in the United States, among other prestigious clients. Our achievements have fueled our growth, leading us to expand our team to meet the increasing demands of our clients. At BBA Philly, we're not just a marketing agency; we're creators of captivating brand stories. Join us in shaping the future of marketing. Let's embark on this exciting journey together!
Position Overview:
We are in search of an enthusiastic and driven Events Sales Specialist to join our dynamic team. In this role, you will take the reins in managing events for two of the largest telecom companies in the US. You will be the primary point of contact for our valued clients, addressing their inquiries, providing exceptional customer service, upselling our services, troubleshooting any issues, and offering expert advice. Additionally, this role includes the exciting opportunity to acquire new customers while ensuring the satisfaction and retention of existing clients.
Key Responsibilities:
Client Engagement: Serve as the primary point of contact for our valued clients, ensuring their needs are met and inquiries promptly addressed.Upselling: Identify and capitalize on opportunities to introduce and promote additional services to enhance our clients' experiences.Masterful Troubleshooting: Exhibit quick and effective issue resolution skills, maintaining seamless event experiences.Guided Expertise: Offer insightful advice and recommendations to clients, guiding them through event planning and execution.Customer Growth: Embrace the exciting challenge of expanding our client base by acquiring new customers and broadening our portfolio.Client Satisfaction and Retention: Foster strong and lasting client relationships to continuously exceed expectations and secure their loyalty.Radiate Positivity: Infuse every interaction with an optimistic, enthusiastic, and personable demeanor.
Qualifications:
Prior Expertise: Demonstrated experience in events sales or a related field adds a strong advantage to your qualifications.Tech Savviness: A solid grasp of phones and tech products enhances your candidacy.Effective Communication: Exceptional communication and interpersonal skills are fundamental.Solution-Centric Mindset: Exhibit strong problem-solving capabilities and a relentless focus on delivering top-notch customer service.Adaptability: Thrive in a fast-paced environment and demonstrate the ability to meet tight deadlines.Immediate Availability: Immediate availability is preferred, aligning with our client campaign expansion following a record-breaking year.
How to Apply:
If you are eager to join our high-energy team and play a pivotal role in creating exceptional brand experiences, we invite you to submit your resume and a cover letter outlining your relevant experience. Explain why you would be an ideal fit for this role and contribute to our mission. BBA Philly is an equal opportunity employer, welcoming and encouraging candidates from diverse backgrounds to apply.
Philadelphia, PA