argenx
Nurse Case Manager, West
The Nurse Case Manager (NCM) is the single point of contact for patients and their caregivers. They are aligned regionally and are responsible for educating patients, caregivers and families affected by generalized Myasthenia Gravis (gMG) about the disease and argenx’s products and support services. The NCM may provide resources to help patients better manage their disease and coordinate their treatment. The NCM is responsible for participating in one-on-one communications with patients and their caregivers.

Roles And Responsibilities

Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx productsWill manage patient cases across regions as coverage and volume requires.Communicate insurance coverage updates and findings to the patient and/or caregiverReview and educate the patients and/or caregivers on financial assistance programs thatthey may be eligible for. Coordinate logistical support for patient to receive therapy and manage their diseaseCollaborate with argenx Patient Access Specialist, Case Coordinator, and FieldReimbursement Manager teams to troubleshoot and resolve reimbursement-related issuesEngage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basisProvide patient-focused education to empower patients to advocate on their behalfDevelop relationships and manage multiple and complex challenges that patient and caregivers are facingEnsure compliance with relevant industry laws and argenx’s policiesAligned regional travel will be required for patient education to support patient programsMust be an excellent communicator and problem-solverDemonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines


Skills And Competencies

Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal(written and verbal) skills – with demonstrated effectiveness to work cross-functional and independentlyDemonstrated ability to develop, follow and execute plans in an independent environmentDemonstrated ability to effectively build positive relationships both internally & externallyDemonstrated ability to be adaptable to changing work environments and responsibilitiesMust be able to thrive in team environment and willing to contribute at all levels with flexibility and a positive attitudeFully competent in MS Office (Word, Excel, PowerPoint)Flexibility to work weekends and evenings, as neededParticipate in and complete required pharmacovigilance trainingComply with all relevant industry laws and argenx’s policiesTravel requirements less than 50% of the time


Education, Experience And Qualifications

Current RN License in good standingBachelor’s degree Preferred5 + yrs.’ clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech2-5+years of case management2+ plus years’ experience in pharmaceutical/ biotech industry a plusReimbursement experience a plusBilingual or multilingual a plus


At argenx we strive to create a welcoming and inclusive environment.   Here all applicants will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.

If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at hr.us@argenx.com. Only inquiries related to an accommodation request will receive a response.


United States