LPM Restaurant & Bar
Reservations Manager
Job Description: LPM Restaurant Reservations & Reception ManagerLocation: LPM Restaurant & Bar Miami, FloridaPay: $80,000 - $105,000 per year
Responsibilities:In-charge of managing all restaurant reservations.Ensuring the day-to-day operations of the R & R staff are properly executed.Cooperating and communicating with Management.Liaising with outlet managers to ensure reservations/bookings are accurately communicated.Assisting and monitoring all activities within the R & R departmentMonitoring of proper opening and closing procedures.Ensuring the R & R staff are adhering to the policies and standards set by managementEnsuring the R & R staff have clear expectations of their set responsibilitiesMaintaining of a safe and healthy work environment for all associatesTraining, coaching, and supervising of new hires and R & R staffEnsuring that all bookings have consistent follow-upsMonitoring of individual team members performance and communicating of all necessary details with regards to booking
Skills and Requirements:3 + years of experience in Restaurant Reservation & Reception and hospitalityArrive at work well groomed and prepared for daily activitiesUnderstanding and knowledge of restaurant’s menu and offerings.Proactive in taking reservations, sending proposals & confirmations, and responding to restaurant business related queriesEnsuring the maintenance of records, tracking of reports required by the business.Business correspondence/Guest Comments review for follow-up and action.Always well informed on restaurant plans such as events, promotions, bookings, discounts, VIPs, dietary requirements of guests, etc.Excellent communication and interpersonal skills
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Miami, FL