The conversation between human and AI assistant.
[|Human|] Provide an appropriate response to this customer complaint:
"I have never received my order"
[|AI|] "I'm sorry to hear that you haven't received your order. I understand that this can be frustrating. Can you please provide me with your order number and the date you placed the order so that I can look into the issue and assist you further?"
[|Human|] 
Provide an appropriate response to this customer complaint:
"I have never received my order"