Dear Sir or Madam.
Dear
Sir
or
Madam
.
Last Thursday.
Last
Thursday
.
I traveled on the 8:00 a.m. train from Glasgow to London King's Cross and I was quite angry with the service of your company.
I
traveled
on
the
8:00
a.m.
train
from
Glasgow
to
London
King
's
Cross
and
I
was
quite
angry
with
the
service
of
your
company
.
The train didn't come on time and it was forty minutes late when it left Glasgow.
The
train
did
n't
come
on
time
and
it
was
forty
minutes
late
when
it
left
Glasgow
.
A man at the station said sorry to us, but he didn't give us any reasons for the delay.
A
man
at
the
station
said
sorry
to
us
,
but
he
did
n't
give
us
any
reasons
for
the
delay
.
We then had further delays on the way and had to wait another thirty minutes.
We
then
had
further
delays
on
the
way
and
had
to
wait
another
thirty
minutes
.
As a result, I missed my plane from London to Frankfurt and had to wait for several hours.
As
a
result
,
I
missed
my
plane
from
London
to
Frankfurt
and
had
to
wait
for
several
hours
.
What's more, the service on the train was also very poor.
What
's
more
,
the
service
on
the
train
was
also
very
poor
.
The trip took more than five hours.
The
trip
took
more
than
five
hours
.
Unluckily.
Unluckily
.
we could buy nothing but some soft drinks on the train.
we
could
buy
nothing
but
some
soft
drinks
on
the
train
.
Worst of all, something was wrong with the air conditioning and it got hotter and hotter in the train.
Worst
of
all
,
something
was
wrong
with
the
air
conditioning
and
it
got
hotter
and
hotter
in
the
train
.
Before we reached King's Cross, the temperature was over 40degC.
Before
we
reached
King
's
Cross
,
the
temperature
was
over
40degC
.
Because of your poor service.
Because
of
your
poor
service
.
I feel you should pay me compensation.
I
feel
you
should
pay
me
compensation
.
I am looking forward to hearing from you.
I
am
looking
forward
to
hearing
from
you
.
Yours faithfully,
Yours
faithfully
,
David Roberson
David
Roberson
Dear Sir or Madam.  Last Thursday. I traveled on the 8:00 a.m. train from Glasgow to London King's Cross and I was quite angry with the service of your company.  The train didn't come on time and it was forty minutes late when it left Glasgow. A man at the station said sorry to us, but he didn't give us any reasons for the delay. We then had further delays on the way and had to wait another thirty minutes. As a result, I missed my plane from London to Frankfurt and had to wait for several hours.  What's more, the service on the train was also very poor. The trip took more than five hours. Unluckily. we could buy nothing but some soft drinks on the train. Worst of all, something was wrong with the air conditioning and it got hotter and hotter in the train. Before we reached King's Cross, the temperature was over 40degC.  Because of your poor service. I feel you should pay me compensation.  I am looking forward to hearing from you.  Yours faithfully,  David Roberson