[00:02] <nisa> helo
[00:03] <nisa> any body here
[00:03] <mewshi> hi there
[00:05] <nisa> hai
[00:06] <nisa> what the great ubuntu one?
[00:09] <mewshi> ?
[00:13] <joshuahoover> hi mewshi
[00:13] <joshuahoover> hi nisa
[00:16] <nisa> hai joshuahoover
[00:40] <nisa> hello
[00:40] <nisa> helllo
[00:41] <nisa> nisa here
[00:55] <joshuahoover> hi nisa, is there something you need help with?
[00:56] <nisa> yup
[00:57] <nisa> when i got to download 10.04 lts??
[00:57] <joshuahoover> nisa: in less than 24 hours :)
[00:57] <nisa> owh
[00:58] <nisa> but my place are ready 8 hour 29/4/2009... huhuhuhu
[00:59] <joshuahoover> nisa: right...well, we tend to go by gmt/utc time :)
[01:45] <brummbaer> how would i add a new machine if i already have an account? i'm not  seeing a button for 'add this machine' after signing in
[06:44] <elzapp> Sigh... I enabled syncing of ~/Musikk on one machine, without thinking of that there were a very messy ~/Musikk folder on another machine... Now the two folders are merged on u1, leaving it even more messy
[06:46] <elzapp> The metadata queue is processed very slowly
[07:43] <psypher246> hi, is there any ubuntuone admins here?
[08:11] <kermiac> hello rye :)
[08:15] <rye> kermiac, hi!
[08:17] <rye> ok, syncing speed appears to be back to fast
[08:17] <kermiac> rye: any suggestions on how to respond to bugs that are caused by servers being slow lately? the bug I'm working on has "INTERNAL_ERROR" but not much other debugging info yet
[08:18] <rye> kermiac, probably just request to retest now. I am syncing my 600Mb Document folder again - looking at the speed of processing
[08:18] <kermiac> rye: awesome.... I'll ask that they try again & then upload logs if still having issues :)
[08:21] <psypher246> rye: good day
[08:21] <rye> psypher246, hello!
[08:22] <psypher246> rye: do you know if the issue from yesterday are fixed, my files still won't sync at all
[08:22] <rye> psypher246, yes, actually the speed of processing has improved. When was the last time you reconnected the client?
[08:23] <psypher246> rye: bout 30 mins ago, created my home folder, it sycned that, then copied my documetnst folder into the ubuntuone folder, nothing happens
[08:23] <rye> psypher246, what does u1sdtool --waiting-meta say ?
[08:23] <psypher246> calims ysnc is complete
[08:23] <rye> psypher246, is that karmic version?
[08:24] <psypher246> no lucid RC
[08:24] <psypher246> u1sdtool --waiting-meta shows nothign
[08:27] <rye> psypher246, ok, what is in u1sdtool --waiting-content?
[08:27] <psypher246> nothing :/
[08:28] <rye> psypher246, ok, u1sdtool --list-folders ?
[08:28] <psypher246> No folders
[08:29] <rye> psypher246, so you have Ubuntu One folder, and documents folder inside but it has not synced, right?
[08:29] <rye> psypher246, could you please provide your syncdaemon.log - ~/.cache/ubuntuone/log/syncdaemon.log ?
[08:31] <psypher246> i have ubuntuone folder, then inside that my username, which it did sync, and then documents inside that, which aint syncing
[08:33] <psypher246> http://paste.ubuntu.com/424448/
[08:38] <rye> psypher246, hm, it does not look like it found that document folder at all - is it possible for you to provide the output of ls -l ~/Ubuntu\ One (i.e. no sensitive filenames)
[08:39] <psypher246> ls -l ~/Ubuntu\ One
[08:39] <psypher246> total 4
[08:39] <psypher246> drwxr-xr-x 2 ruald ruald 4096 2010-04-29 08:39 ruald
[08:39] <psypher246> lrwxrwxrwx 1 ruald ruald   41 2010-01-15 09:13 Shared With Me -> /home/ruald/.local/share/ubuntuone/shares
[08:42] <rye> psypher246, could you please try u1sdtool --refresh=/home/ruald/Ubuntu\ One/ruald
[08:42] <psypher246> ok now says sycn in progress
[08:42] <psypher246> in the gui tool
[08:43] <psypher246> sycn complete :/
[08:43] <psypher246> 2010-04-29 09:43:02,969 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T 71961aa9-f290-4d0b-817c-e2fcc9c343f9 ['root'::'207bc2db-b7ff-4478-85d9-95b7a785aa08'] ''Ubuntu One/ruald'' | Called nothing (In: T:NONE:T)
[08:44] <rye> psypher246, hmmm so the flow was as follows: You created new folder via nautilus, renamed into ruald then copied the documents folder to that directory, right?
[08:44] <psypher246> yes
[08:55] <kermiac> hey rye, are there known issues wuth u1 in virtualbox? bug 569511
[08:55] <kermiac> gives server_rescan_done
[08:56] <rye> kermiac, no, since ubuntuone is not hw-dependent
[08:57] <rye> kermiac, LP: #569511: Matched bug pattern: http://launchpad.net/bugs/458393
[08:59] <kermiac> rye: thanks, i was just checking it wasn't specificly related to VB before I duped it :)
[09:46] <psypher246> rye: any ideas on how to proceed?
[09:46] <rye> psypher246, so the refresh has not made any differences?
[09:46] <psypher246> nope
[09:48] <rye> psypher246, could you please do ls -l in /home/Ubuntu One/ruald ?
[09:48] <psypher246> ls -l /home/ruald/Ubuntu\ One/ruald/
[09:48] <psypher246> total 0
[09:48] <psypher246> lrwxrwxrwx 1 ruald ruald 29 2010-04-29 08:39 Documents -> /home/ruald/Private/Documents
[09:49] <psypher246> hmmm, wait i think i might have a reason as to why this is happening
[09:49] <psypher246> my Documents folder is softlinked to /home/ruald/Private/Documents
[09:49] <psypher246> although I copied the documents folder to ubuntuone
[09:51] <psypher246> rye: now copying the contents of the documents folder
[09:56] <psypher246> rye: so i'm guessing it's busy doing it's hashing now
[10:44] <elzapp> I get unicode errors from u1sdtool --waiting-content
[10:45] <elzapp> probably caused by bad encoded filenames
[10:45] <rye> elzapp, bug #561638
[10:45] <elzapp> Ok
[10:45] <rye> elzapp, no, it is not the filename, it is a missing decode in the code
[10:46] <rye> ok, api servers are restarted...
[10:46] <bialix> hello rye
[10:46] <elzapp> But only status info are affected, or will my transfers hang as well?
[10:47] <rye> elzapp, no, that's the bug in u1sdtool-related package only
[10:47]  * popey is getting incredibly frustrated by U1 notes sync
[10:48] <popey> dangerously close to punching something
[10:48] <elzapp> ok. Then I won't worry too much about it... maybe I'll create a patch :)
[10:48] <popey> getting notes conflicts over and over so i have lots of copies of one note, no idea why
[10:52] <elzapp> rye: was it the api server restart that made my syncdaemon disconnect?
[10:53] <rye> elzapp, i believe yes, checking with admins..
[10:56] <elzapp> the server rescan takes foreeeever
[10:56] <elzapp> Not literally, but it takes quite a long time
[10:59] <rye> hmm
[10:59] <elzapp> the transfers themselves are quicker today
[11:01] <elzapp> my current server rescan has taken more than 10mins so far... and it's not even close to finished
[11:02] <rye> elzapp, checking whether that's syncdaemon just hang...
[11:03] <elzapp> and the queues (both metadata and content) has been unchanged for about 10mins
[11:04] <elzapp> I don't want to restart syncdaemon with --debug because then it'll start all over again
[11:04] <elzapp> And I don't think it'll give me much more to go on
[11:06] <rye> elzapp, it is strange, my another sd instance is happily syncing while my main is still in SERVER_RESCAN
[11:06] <rye> hm... it is in AUTHENTICATE...
[11:06] <elzapp> can you have several instances?
[11:07] <elzapp> or is it on several machines?
[11:07] <rye> elzapp, several machines
[11:07] <elzapp> ah
[11:07] <rye> several virtual machines
[11:07] <elzapp> right
[11:08] <rye> ok, it went past SERVER_RESCAN and now processing queues
[11:09] <elzapp> I'm crossing my fingers that my music folder is intact... I added it as a syncroot on one machine, without thinking of that the same path already existed on another machine
[11:09] <elzapp> Loaded with a serious mess of files
[11:09] <elzapp> so ubuntuone merged the two folders, and made an even worse mess out of it
[11:13] <elzapp> rye: Now things have started to happen in my metadata queue, but it's horribly slow
[11:16] <elzapp> e.g. 1 item each minute
[11:17] <elzapp> (or 2 items between each MARK in the logfile)
[11:18] <rye> yes, metadata queue looks slow
[11:19] <rye> again
[11:19] <elzapp> the current items are Unlinks.... it seems that ListDir is a bit quicker...
[11:19] <elzapp> But that might be a completely wrong observation on my hand
[11:41] <rye> elzapp, is your syncdaemon ok now - i.e. what status it is now?
[11:45] <elzapp> rye: it's syncing metadata, about three times as fast
[11:46] <elzapp> 6-7 items per MARK (two minutes)
[11:49] <elzapp> And it has kept it's connection for about an hour now (since the api server restart)
[12:14] <diverse_izzue> U1 is very slow for me -- is something wrong with the servers?
[12:36] <elzapp> diverse_izzue: Is it very slow now, or has it been for the last few days?
[12:37] <elzapp> diverse_izzue: Mine was very slow until 1 and a half hour ago
[13:27] <elzapp> rye: It seems that the metadataqueue is slowing down again...
[14:02] <elzapp> I'm getting 2010-04-29 15:02:20,526 - ubuntuone.SyncDaemon.ActionQueue - WARNING - ListDir                      share:'d0323994-3e02-4a19-9db9-9561cc3f1fe2'   node:'0a628d05-d218-49d4-98ec-5ac499702d65'   ListDir(fileobj_factory='<function <lambda> at 0x2445488>', share_id="'d0323994-3e02-4a19-9db9-9561cc3f1fe2'", node_id="'0a628d05-d218-49d4-98ec-5ac499702d65'", server_hash="'sha1:daafaf61560b1781404643d9ec906e52c5d18f2f'") failure TRY_AGAIN
[14:03] <rye> elzapp, the client should disconnect and reconnect in this case
[14:03] <elzapp> And now it reconnected... It didn't even get to the content queue
[14:04] <rye> elzapp, when client gets TRY_AGAIN it reconnects since that most likely indicates server reconfiguration
[14:05] <elzapp> Yes... I understand that... It's just a bit frustrating, Files I added some weeks back is still in the content queue
[14:05] <elzapp> And now it's unable to connect as well...
[14:07] <elzapp> When it reconnects, it would probably start quering again, giving it 3-4 hours of metadata-queue before it gets to the content
[14:07] <elzapp> Now it's connected again, doing server rescan
[14:09] <elzapp> WOW! The server rescan was very quick this time :D
[14:10] <elzapp> From frustrated to happy in a few seconds :D
[14:11] <psypher246> rye: is there some kind of benchmark on how long you should expect the metadata scan to take, still waitting hourse later now for my 1319 files to hash and start uploading
[14:11] <psypher246> this seems to be the norm with u1
[14:12] <elzapp> psypher246: Likewise with my 55 files
[14:12] <rye> psypher246, there were several service restarts during last hours/ Re: hashing - no, that should not take long, but the metadata queue processing should be faster now
[14:12] <rye> should be as in what I expect it to be..
[14:12] <psypher246> elzapp: yeah i have been reading what you guys have been discussing
[14:14] <elzapp> the metadata processing seems to be vastly improved now :)
[14:14] <elzapp> Not dropbox-fast, but faster...
[14:14] <psypher246> rye: is there a command i can run to check how many filkes still need to be scanned?
[14:15] <rye> psypher246, still need to be scanned locally, i.e. hashed?... well not really but i can create one
[14:15] <psypher246> ye
[14:15] <rye> will be ready in 10 minutes
[14:15] <psypher246> :) kewl
[14:22] <mewshi> I don't suppose Ubuntu One would be very helpful if my files on one end got corrupted, would it? >.<
[14:23] <elzapp> rye: how does the Event d-bus signals work? (Or, when are they triggered, if ever?) I've tried to subscribe to them, but they have never been triggered as far as my script can see
[14:25] <Chipaca> mewshi: yes, it would very helpfully propagate the corruption to your other boxes
[14:25] <mewshi> That's what I thought.
[14:25] <Chipaca> we aim to please :)
[14:25] <mewshi> what's a good backup solution with dated files?
[14:26] <mewshi> IE one that won't overwrite my good files with bad ones, but rather put the corrupted files in a separate folder so that I can find out when the corruption occurred?
[14:30] <rye> mewshi, it depends on how that corruption manifests itself if the file is readable but its contents have changed then it is hard to detect that unless there is a snapshot of data checksum somewhere that cannot be corrupted
[14:57] <psypher246> rye: is there a reason why the upload process doesn't start right after it's hashed a file, why does it need to wait several hours for the hash to complete and only then start uploading, it seems s lot of time is wasted just waiting, i can also see by my disk activity that it pauses for 1-2 minutes between each file, no wonder its take more than 5 hours to index only 1300 files
[14:57] <psypher246> now imagine how long 98756 files will take, which is what I would like to have uploaded to u1?
[15:00] <rye> psypher246, http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/u1filestatus.py - that will use Ubuntu One for now, no UDF support
[15:01] <rye> 98756... bug #436612
[15:09] <psypher246> rye: oh so those bugsa re still in effect?
[15:10] <rye> psypher246, yes, the sync will complete successfully, but the startup time for syncdaemon will degrade substantially
[15:33] <elzapp> psypher246: my ubuntu1 hashes local files super-fast... but it uses a lot of time determining if the hashes matches hashes on the serverside. Probably waiting for response from the server
[15:39] <rye> grrr. Thenks.. right
[15:54] <elzapp> rye: ?
[15:54] <rye> elzapp, no, I was just preparing answer to the bug report, verified 3 times and then posted with "Thenks" as the first word
[15:55] <rye> elzapp, as per the file hashing - the files are hashed locally then server is notified that it needs to allocate resources for new file to be uploaded, MakeFile() in terms of syncdaemon - these files immediately appear on the web ui as "Uploading"
[15:56] <rye> elzapp, then after all preparations are completed content queue is uploaded
[15:56] <psypher246> elzapp: my hash of 800mb/1300 files has now taken more than 5 hours
[15:56] <psypher246> not really super fast
[15:59] <psypher246> rye: and from what in understand that bug report references the rescan of data once it has already been hashed, which also takes hours if not days depending on the amount of files
[16:00] <psypher246> rye: the point is that the entire process take extremely excessive amount of time to complte
[16:00] <psypher246> it not the difference of it taking between 10 minutes or one hour, the diffrence is hours and days to complete
[16:02] <psypher246> rye: it takes 5 minutes to hash an entire ubuntu cd for example, why would it takes hoursa for less data, it make no sense, there is a massive problem with the entire design of the system
[16:03] <rye> psypher246, the performance is reduced severily once the amount (not the actual data size) but the number of records goes up. I noticed startup performance drop at 1000 files and startup takes 10 minutes with 40000. After this there is a metadat queue processing which is not the most efficient part - as far as I know this will be addressed during Maverick release cycle.
[16:05] <psypher246> rye: sorry i still don't get why it will take 5 hours + to hash 800mb, when it should take 5 minutes
[16:05] <psypher246> 5-10 minutes MAX
[16:05] <rye> psypher246, checking that...
[16:06] <BlueWine> Hey guys - quick question
[16:06] <BlueWine> logging into ubuntu one
[16:06] <elzapp> psypher246: are you sure it's the hashing that takes so long?.. I've just hashed 10GB of data, in 3000 files in 5-6minutes
[16:06] <BlueWine> not getting a big 'authorise this computer' button
[16:08] <psypher246> elzapp: i don't know, how do i check, i copied the data at 12pm today and it's still running
[16:08] <BlueWine> honk
[16:08] <BlueWine> ?
[16:08] <psypher246> BlueWine: lucid or karmic?
[16:08] <BlueWine> lucid
[16:08] <elzapp> psypher246: lucid?
[16:08] <rye> psypher246, just hashed 700 Mb in 3 minutes
[16:08] <psypher246> as soon as i open u1 cien it opens the u1 website to auth the pc
[16:08] <psypher246> elzapp: lucid me too
[16:09] <psypher246> rye: then what the problem?
[16:09] <rye> psypher246, could you please pastebin ~/.cache/ubuntuone/log/syncdaemon.log ?
[16:09] <rye> BlueWine, what browser are you using?
[16:09] <elzapp> psypher246: what's your state in u1sdtool -s
[16:09] <elzapp> ?
[16:09] <BlueWine> firefox 3.6.3
[16:10] <psypher246> u1sdtool -s
[16:10] <rye> BlueWine, has ubuntuone-preferences window opened for you?
[16:10] <psypher246> State: QUEUE_MANAGER
[16:10] <psypher246>     connection: With User With Network
[16:10] <psypher246>     description: processing queues
[16:10] <psypher246>     is_connected: True
[16:10] <psypher246>     is_error: False
[16:10] <psypher246>     is_online: True
[16:10] <psypher246>     queues: WORKING_ON_BOTH
[16:10] <psypher246> rye: http://paste.ubuntu.com/424651/
[16:10] <BlueWine> yeh - just says unknown everywhere
[16:11] <psypher246> rye: i wish it took 3 minutes, i really do, but these are the issue i have sat with from the very start and there is no improvement
[16:11] <rye> psypher246, 2010-04-29 17:09:17,480 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER'  (queues WORKING_ON_BOTH  connection 'With User With Network')>; queues: metadata: 910; content: 1273; hash: 0, fsm-cache: hit=183752 miss=5521) ----
[16:12] <rye> psypher246, it has 910 metadata objects to process and then it will start uploading 1273 content blobs
[16:12] <psypher246> rye: what is that?
[16:12] <psypher246> so in 5 hours it's only done 300 files!
[16:12] <rye> BlueWine, ok, could you please close preferences and open this dialog again. Does that trigger anything?
[16:13] <BlueWine> Close then open the preferences? Doesn't trigger anything
[16:14] <rye> psypher246, two hours ago the database servers were restarted to apply the newest configuration properly which was applied this night, and there were some disruptions after that for the application servers to bring them all up to date for todays release
[16:14] <rye> BlueWine, ok, could you please try running the following in the terminal or gnome run dialog (Alt+F2) - killall ubuntuone-login
[16:14] <rye> something is weird with ubuntuone-login on first start
[16:15] <BlueWine> nice - that did it
[16:15] <BlueWine> thanks guys :)
[16:15] <rye> but nothing manifested on my 5 test systems set up using different configs, network connection and original versions
[16:16] <psypher246> rye: i understand but please understand i have been testing this service for 3 months now, and this is all i get. it ALWAYS takes hours to anything. you said it just took 3 minutes to scan, why deosn't mine finsih now once the servers are up, it should have been finished ages ago??
[16:18] <psypher246> rye: and looking at my disk access graph there is always a 30 seconds gap where nothing is happening, whats it dooing, why doesn't the next file get processed?
[16:18] <rye> psypher246, you can read my blog post where i voiced the same concerns ... http://blog.rtg.in.ua/2010/04/ubuntu-one-in-lucid-lynx.html
[16:18] <rye> psypher246, 30 second gap.. hmm
[16:19] <rye> well since it has already scanned everything then it should not be accessing the disk at all...
[16:19] <psypher246> whats yr email add?
[16:20] <psypher246> want to mail you my conky io graph
[16:20] <elzapp> psypher246: you're done hashing... it's working on the metadata, which means network traffic, not disk access
[16:21] <psypher246> zero network traffic
[16:21] <elzapp> and the processing of metadata IS really slow
[16:21] <psypher246> elzapp: when you say really slow, you mean slow as in 1 hour or 24 hours, cos thats what i have been dealing with
[16:22] <psypher246> i can handle 1 hour
[16:22] <psypher246> THATS not slow
[16:22] <elzapp> psypher246: it means 6 metadata objecs every 2 minutes
[16:22] <elzapp> tops
[16:23] <psypher246> 2010-04-29 17:23:07,385 - ubuntuone.SyncDaemon.sync - INFO - T:LOCAL:F 02105610-cb3f-4857-a943-e78a4729fb50 ['root'::'4a297b6e-84a5-49b4-a6f0-431002853bf4'] ''Ubuntu One/ruald/Documents/Client Details/Santam/santam1-cpt-tygervalley-ho4-mi-9-10.png'' | Called new_local_file_created (In: T:LOCAL:F)
[16:23] <psypher246> what part of the process is that?
[16:23] <psypher246> hash or scan or upload?
[16:23] <elzapp> neither
[16:24] <psypher246> ok then what is it doing?
[16:24] <psypher246> i thought there is only a 3 step process?
[16:24] <rye> psypher246, could you please pastebin grep MARK ~/.cache/ubuntuone/log/syncdaemon.log
[16:25] <psypher246> http://paste.ubuntu.com/424657/
[16:27] <psypher246> https://bugs.launchpad.net/ubuntuone-client/+bug/531273
[16:28] <psypher246> thats my issue
[16:28] <psypher246> low :(
[16:28] <psypher246> for a commercial product
[16:28] <psypher246> i know thats not your fault rye
[16:28] <rye> psypher246, in your case there is 3 items per 2 minutes - this is SLOW
[16:28] <psypher246> but that is so disheartening, i actually am at the point where i am going to insits my money back from canonical
[16:29] <rye> psypher246, in my case that's 14 items per 2 minutes - this is faster than slow but not as in your case. What is your lp username ?
[16:30] <rye> psypher246, i want to check whether there is any slowdown on the server that hosts your data
[16:30] <psypher246> psypher
[16:32] <psypher246> rye: and for you to tell me that these issues will only really be addressed in maverick, which is 6 months away, thats $100 for a service i cannot use
[16:33] <rye> psypher246, your logs indicate that you have 1273 files to process. this is not a big number for ubuntuone - i have asked bout the db status
[16:41] <psypher246> rye: please explain the process to me again, cos elzapp has confused me now saying that i'm not hashing or scanning or uploading right now, then what is ut doing?
[16:43] <rye> psypher246, actually it prepares the upload - the u1sdtool --waiting-meta will show you the current "waiting items in meta queue" . If you go to the web ui you will see these files in "Uploading" state
[16:43] <rye> psypher246, 1. it sees new local file 2. it hashes local file 3. it notifies server about that new file 4. it uploads the file
[16:43] <psypher246> so at what point is it now?
[16:43] <rye> psypher246, but upload queue will be running only after all items in the metadata queue are processed
[16:44] <psypher246> so it's still hasing?
[16:44] <psypher246> hsashing?
[16:45] <rye> psypher246, no, it finished hashing and now it notifies the server about new files it will be uploading
[16:45] <psypher246> rye: ok i see the web ui shoing the files all as uploading
[16:46] <psypher246> thats a new feature
[17:01] <elzapp> I decided half a year ago that U1 was useless because it was too slow. I've paid for it the whole time, because money always makes it easier to fix the issues there is, and last week I decided to gite it a go again. Then it was worse than ever, and now I'm doing my best supplying rye & co with debug information so they can solve it
[17:03] <elzapp> Not only was it slow half a year ago, it also randomly renamed files and folders *.u1conflict and made duplicates
[17:04] <statik> elzapp: there have been bugs, to be sure. we're gonna keep working on it until they are fixed. thanks for putting in the effort to provide rye and the other devs with debug info, i know it can be frustrating but it is *so* helpful with figuring out the bugs.
[17:05] <psypher246> but these bugs cannot wait till maverick
[17:05] <statik> sure, why would bugs wait until maverick? Lucid will be supported for 3 years
[17:05] <elzapp> psypher246: I have the feeling this is server issues, which means they can be fixed continously
[17:06] <elzapp> and, there is updates inbetween releases as well
[17:06] <statik> we roll bugfixes to the web once an hour, and to the other servers several times per week, and all the engineers have been working 12-18 hours a day for a LONG time now
[17:06] <statik> nobody is ignoring bugs and pointlessly postponing them
[17:07] <elzapp> psypher246: I have the feeling noone is waiting for anything, they're working really hard.
[17:07] <psypher246> statik: psypher246, the performance is reduced severily once the amount (not the actual data size) but the number of records goes up. I noticed startup performance drop at 1000 files and startup takes 10 minutes with 40000. After this there is a metadat queue processing which is not the most efficient part - as far as I know this will be addressed during Maverick release cycle.
[17:07] <statik> we're already uploading the first SRU fix to lucid-proposed
[17:07] <rye> statik, btw, what does that SRU contains?
[17:08] <statik> rye: the fix for the postal address funkiness when syncing from evo->web->phone
[17:09] <rye> statik, the words psypher246 cited were mine. "During Maverick release cycle" = "Lucid release -> Maverick development cycle -> Maverick release"
[17:09] <statik> psypher246: it's too soon to tell for metadata performance. once we have a working patch, we can argue about where to ship it, i certainly would like to ship it at least in lucid-backports
[17:09] <psypher246> well i would have thought with ubuntuone music going live this product would be working better than it is now
[17:11] <statik> psypher246: we're gonna keep working on it :)
[17:15] <elzapp> ubuntu.com seems to have given in for the number of ubuntuusers that want new stuff :p
[17:15] <psypher246> i know, thanks
[17:15] <psypher246> yeah don't get me started on NEW features
[17:15] <psypher246> imho and entire release should be dedicated JUST to fixing bugs
[17:17] <elzapp> after the karmic release I would say the same, but it got better with time, after some intermediate package updates
[17:33] <elzapp> actually, lucid has felt more solid than karmic for weeks already, in my experience
[17:44] <duanedesign> 'lo all
[17:46] <elzapp> hi duanedesign
[18:02] <autarch> I'm having sync problems with songs purchased from the music store
[18:02] <autarch> they show up in the web view but are not syncing
[18:07] <rye> ok, that's it, /me goes to write a script that will create a report of all we usually require here, such as u1sdtool --status , --waiting-meta --waiting-content and MARKs from syncdaemon log
[18:07] <rye> autarch, just a moment, i will present you with a script that will collect some debugging info
[18:15] <BlackZ> somebody could take a look at bug #571798 ? thanks
[18:20] <sunk8> hi, is this the right place where I might get some help setting up my account?
[18:21] <sunk8> HONK
[18:23] <rye> sunk8, hi
[18:23] <sunk8> hi
[18:23] <rye> autarch, could you please download the script from http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh and run it as "bash ubuntuone-debug-collect.sh" in the terminal?
[18:24] <autarch> rye: will do, one sec
[18:24] <rye> eh, forgot the version info...
[18:24] <rye> sunk8, what is the issue with the account?
[18:24] <sunk8> ubuntu one fails to work after i upgraded to lucid
[18:25] <sunk8> m running 10.04 RC right now. no copmuters seem to be configured to my 'client'
[18:26] <autarch> hmm, seeing a little progress
[18:26] <autarch> it's made directories for the albums now, though no files downloaded
[18:26] <autarch> in the meantime, I'd restarted the sync from the preferences -> Ubuntu One applet
[18:26] <rye> autarch, hm, the output with "MARK" is what I am interested in
[18:27] <autarch> rye: are you going to poste another version?
[18:27] <rye> autarch, no, for now i'll stick to this one
[18:28] <autarch> rye: http://pastebin.com/BUJuHHxy
[18:32] <rye> autarch, ok, it actually has created all the folders and now it is querying the server, could you please run " u1sdtool --waiting-meta | wc -l " now?
[18:33] <autarch> 35
[18:38] <rye> autarch, could you please re-run?
[18:38] <autarch> 29
[18:39] <rye> ok, it works though it is not super-fast
[18:39] <autarch> but the songs are not actually being downloaded, AFAICT
[18:39] <autarch> there's no new mp3s under ~/.ubunutone
[18:39] <autarch> and the music store still just shows "transferring ..." for every song I purchased
[18:39] <rye> autarch, they will start downloading once all preparatory work for metadata is done, i.e. when u1sdtool --waiting-meta | wc -l will indicate 0
[18:40] <autarch> every song I purchased a few days ago
[18:40] <autarch> so any idea why it'd be so insanely slow? I'm on a 50/10 connection here
[18:40] <autarch> I think I have enough bandwidth to download some mp3s ;)
[18:41] <rye> autarch, checking re: "transferring..." files
[18:41] <autarch> well, that makes sense, since it hasn't actually synced said files yet
[18:41] <autarch> and keep in mind, I bought these songs on Monday (IIRC)
[18:42] <autarch> so the fact that it's _finally_ making some progress now is not reassuring
[18:43] <rye> autarch, are these files appearing in your web ui ?
[18:44] <autarch> yeah, they were there when I came into the channel
[18:44] <autarch> before restarting the sync daemon
[18:44] <autarch> the files report that they've been there for 1 day & 14 hours
[18:44] <sunk8> bump
[18:45] <rye> sunk8, could you please provide more info about whether you were running ubuntuone in karmic earlier and whether you get any errors
[18:46] <autarch> ok, I bought the songs _yesterday_
[18:46] <rye> sunk8, additionally you might want to run http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh that will collect some debugging info that might help in resolving this issue faster
[18:46] <sunk8> i was running ubuntu one in karmic without the client. but had my computer 'added'.
[18:46] <autarch> so I think they transferred to u1 immediately, and are taking forever to sync (and are therefore not showing up in rhythmbox)
[18:48] <rye> autarch, you are right, the recent changes to the infrastructure should have speed that up but this appears to be working not for all users
[18:52] <autarch> anything I can do to investigate?
[18:52] <sunk8> k, I ran the script in a terminal and 'pasted' the report to pastebin. No machines added to my account, I've tried all available solutions from the forum.
[18:53] <sunk8> No encrypted keys, u1sync --authorize gives no output
[18:55] <rye> sunk8, could you please provide the URL to the pastebin it gave you?
[18:55] <rye> sunk8, just a thought - what browser are you running?
[18:55] <sunk8> firefox with no extensions
[18:55] <duanedesign> rye: did i hear something about a new script?  :)
[18:56] <rye> duanedesign, kind of - apport collect w/o apport and w/o collect... - http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh
[18:56] <rye> sunk8, ok, so when you open ubuntuone preferences then does the window appear?
[18:57] <rye> autarch, what's the current reading on u1sdtool --waiting-meta | wc -l ?
[18:57] <autarch> rye: down to 5
[18:57] <rye> duanedesign, happy lucid lynx^W^W Ubuntu 10.04 LTS release!
[19:01] <sunk8> well, the terminal didn't return me with any url... I was just asked if I want to paste to pastebin and i said yes. The file simply closed.
[19:02] <rye> autarch, by this time waiting meta should go to 0 and content queue should unfreeze
[19:02] <duanedesign> rye: yes i am excited. As usual on release day
[19:02] <autarch> rye: yep, it's at 0
[19:02] <autarch> it's downloaded 1 whole song so far
[19:03] <autarch> ooh, 2!
[19:03] <rye> duanedesign, this time ubuntuone does not have any fatal bugs... like the historical bug #462230 fixed 1 day before the release but caused tons of user mixed experience of ubuntuone during first month...
[19:04] <sunk8> Ubuntu one preferences does open. But I have no account info there. If I click on Manage account, I can log into my account, but after that nothing happens.
[19:04] <rye> sunk8, ok, quick test - could you please close ubuntuone-preferences and then kill ubuntuone-login process?
[19:05] <rye> paste.ubuntu.com really needs the history  - like http://pastebin.com has
[19:05] <rye> sunk8, after you do that could you please try running ubuntuone-preferences again?
[19:06] <rye> sunk8,  and one more - do you have "Ubuntuone token for https://ubuntuone.com"  in "Applications / Accessories / Passwords and Encryption keys" ?
[19:08] <sunk8> Done. No I don't have any keys except 'Passwords:login'.
[19:09] <sunk8> Ubuntuone preferences is up. Shall I connect?
[19:10] <rapha> congrats for the release!
[19:10] <rapha> (i'm still missing two songs though =) )
[19:12] <mxpxpod> are there plans to write an extension for chrome's bookmarks?
[19:12] <beuno> mxpxpod, yes
[19:13] <mxpxpod> beuno: what is the timeline on that?
[19:13] <sunk8> @rye I'm still on 10.04 RC Shall I upgrade to the latest release and try again?
[19:13] <statik> mxpxpod, i keep trying to avoid working on it ;) would you find bookmark syncing from chrome very useful?
[19:13] <mxpxpod> statik: yes, very... I only use firefox for web development and chrome for my daily browsing
[19:14] <rye> sunk8, hm, could you please click on the arrow near Passwords: login entry in the seahorse(Passwords and encryption keys app)
[19:15] <statik> mxpxpod: do you need access to your bookmarks from your mobile phone and other computers that you don't normally use, or you just like them synced between your desktop browsers? Anything in particular that is good or bad about the built in bookmark sync in chrome already?
[19:16] <mxpxpod> statik: I'd like to sync them between my phone and browser
[19:16] <mxpxpod> plus, I don't trust my data to google ;)
[19:17] <mxpxpod> or, rather, would rather have it backed up on my computer/ubuntuone than google's server
[19:18] <sunk8> rye. Nope. There's no arrow here. Just one entry in 'Passwords'. It's a Keyring with Name 'login' and no details in 'created'
[19:18] <rye> sunk8, ah, ok
[19:19] <sunk8> earlier I had tried to delete this key and restart, no go. It appeared on the next boot.
[19:19] <rye> sunk8, hm, so when you re-opened the preferences application no new tab appeared in the browser prompting you to re-add your computer, right?
[19:20] <statik> mxpxpod: thanks, this is useful feedback
[19:20] <mxpxpod> statik: cool
[19:21] <mxpxpod> the only other thing I'd like to see (that I know you guys are working on) is pictures on contacts in U1
[19:23] <sunk8> rye. No, I got the usual Ubuntu sign in page. I logged in and reached my Ubuntu One account page directly. Here in 'View the machines connected to this account', it tells me to visit installation details.  And no change in the Ubuntu Preferences window. It's still the same.
[19:25] <rye> sunk8, when you open ubuntuone-preferences it should direct you to adding your machine to ubuntuone. If you were not logged in then you will be directed to Ubuntu SSO page. After you log in you will be presented with the screen to add your machine. When you add your machine then you will be redirected to localhost (syncdaemon receives the tokens required) and then you will have /files/ opened. When does that break for you?
[19:28] <sunk8> Well here's what happens: If I'm logged in, I reach my Ubuntu 1 account page directly. If I'm not logged in, I reach the SSO page. I log in and I reach the Ubuntu 1 account page. There is no 'add your machine' option/page. :-(
[19:28] <sunk8> To be sure, I had booted from a usb flash drive (changes discarded on reboot). Tried the same , no go.
[19:33] <sunk8> rye. Hey, I just noticed something. My username has deactivatedaccount appended to it!
[19:33] <rye> sunk8, huh ?
[19:33] <rye> sunk8, launchpad account has deactivatedaccount ?
[19:34] <sunk8> I dunno. I havn't used it in a while
[19:36] <rye> sunk8, ok, well, if you can login via SSO then you don't actually need launchpad account. So could you please close all one.ubuntu.com tabs in the browser then close the preferences application, then reopen it and see whether any web page came out
[19:36] <rye> i don't think we tested how ubuntuone works with deactivated launchpad account though...
[19:41] <rapha> rye: so now that it's released, how can i get the missing songs into my account?
[19:42] <rye> rapha, do you have a "try again" button somewhere near the song that has failed to transfer?
[19:43] <sunk8> rye, closed all tabs... closed apps... Killed ubuntuone-login... Opened Ubuntu Preferences. Got the SSO page. Still waiting for logon...
[19:45] <rapha> rye: yeah ... that never did anything. i just wanted to try again, but it shows "Connecting you to the Ubuntu One Music Store..." forever now
[19:45] <sunk8> rye. I'm at the lost something page now! Till a minute back I could log into my account in SSO! What hapenned?
[19:45] <rye> ok, please wait, the admins are now fixing login.ubuntu.com which pretends to be down
[19:45] <beuno> it's actually not pretending
[19:45] <rapha> it *pretends* to? :-)
[19:45] <beuno> :)
[19:45] <rye> No server is available to handle this request.
[19:46] <rapha> probably overwhelmed
[19:46] <rye> wow, whole SSO does not want to cooperate... Somebody is logging in/logging out all the time now having fun :)
[19:46] <rapha> works fine via the web for me, rye - maybe because i'm in europe?
[19:46] <beuno> rye, ship it CDs
[19:47] <rye> beuno, arghh... when launchpad was the openid provider was that the same during the release?
[19:47] <beuno> rye, worst  :)
[19:48] <rye> beuno, no favicon even?
[19:48] <beuno> it would take Launchpad down
[19:48] <beuno> which is always fun
[19:49] <sunk8> rye. Thanks for your help. I think I'll run my update now and try on the latest kernel...
[19:50] <rye> sunk8, yes, that's a good idea since we can't contact SSO now reliably to diagnose the issue
[19:54] <topyli> hrm. my user defined folders are syncing fine, but i threw a file in the actual ~/Ubuntu One folder and it won't budge
[19:54] <topyli> it shows in --waiting-content, but not in --current-transfers. it's been a while
[20:10] <rye> topyli, does it show in u1sdtool --waiting-meta ?
[20:10] <rye> topyli, i.e. is there a lot of entries there ?
[20:10] <rye> topyli, and what is u1sdtool --status ?
[20:13] <topyli> status is working_on_both. there's a lot of entries in --waiting-meta: a load of "Query", an UnLink, an MakeFile and a ListFile
[20:13] <topyli> er, ListDir
[20:14] <topyli> the MakeFile seems to refer to my failing file
[20:14] <topyli> rye, this space intentionally left blank: just hilighting :)
[20:16] <rye> topyli, i am willing to replace the notice about the maintenance now but it looks like the team is tweaking the servers to be faster now that's why you may experience slow advance of metadata queue.
[20:16] <rye> topyli, and there are some restarts of apiservers planned so that might disrupt sync and client will reconnect
[20:17] <topyli> rye, ok, that's fine, it's not important or urgent. it's just a lucid screenshot i wanted to share on twitter using ubuntu one :)
[20:17] <topyli> thanks, i'm sure the service is under lot of scaling pressure these days :)
[20:18] <duanedesign> pretty neat script rye . I amde sure to add that to my people.ubuntu.com site.
[20:19] <rye> duanedesign, i guess we need to start an official project :)
[20:20] <rye> duanedesign, in order to have one bzr source :)
[20:20] <rye> duanedesign, these are in lp:~rye/+junk/ubuntuone-scripts
[20:20] <duanedesign> rye: i have that branch on my computer somewhere
[21:15] <twright> honk, I have been having some issues getting ubuntu one to sync
[21:17] <topyli> twright, the servers are wonky right now as they're putting in more servers or something
[21:17] <topyli> anyway, scaling up
[21:18] <twright> ok although I have been experiencing issues for several months since I activated the 'sharing  other folders' feature
[21:19] <topyli> twright, ok, probably another issue then
[21:20] <twright> when I tried creating a new account it did work
[21:20] <rye> twright, what is the actual issue you are experiencing?
[21:20] <twright> well it does not seem to be syncing
[21:21] <twright> u1sdtool -s says it is working but system monitor does not report the download occuring
[21:24] <twright> rye: it took an hour just to create the folder and it does not seem to be progressing
[21:27] <beuno> twright, you see, the problem is that as we add more servers, people's connections are dropped
[21:27] <beuno> so you have to do the whole auth, server and local rescan, again
[21:27] <beuno> the real-life speed will kick in once we finish adding more servers
[21:28] <twright> beuno: great
[21:28] <adasz> hello how can i change the login?
[21:28] <twright> beuno: any indication of when it will start working again
[21:28] <adasz> i logged in with the wrong account
[21:28] <adasz> how can i change
[21:28] <adasz> ?
[21:28] <beuno> twright, we're hoping to stop fiddling with servers and knobs within the next hour or two
[21:29] <beuno> adasz, log out at the top-right?
[21:29] <adasz> and then?
[21:29] <twright> beuno: great
[21:29] <adasz> beuno, ?
[21:29] <beuno> adasz, go to one.ubuntu.com, sign in again with the correct account
[21:33] <adasz> beuno, thx now it works
[21:34] <adasz> beuno, can i make only to sync the files?
[21:34] <adasz> without the contact?
[21:36] <beuno> adasz, sure
[22:12] <piratemurray> honk
[22:12] <piratemurray> can anyone help me with ubuntuone music sotre issues?
[22:13] <rye> piratemurray, hi, what is the issue you are experiencing?
[22:14] <piratemurray> hi there! i seem to be waiting an awefully long time for my downloads from 7digital to download
[22:14] <piratemurray> they just say queued.
[22:14] <piratemurray> i would say that after a while they download. one track at a time. but it takes a very long time
[22:15] <piratemurray> is this normal?
[22:16] <beuno> piratemurray, no, we're just under heavy traffic today
[22:16] <rye> piratemurray, do you see the songs in your https://one.ubuntu.com/files ?
[22:17] <piratemurray> i'll check. give me two tics
[22:18] <piratemurray> yes i do
[22:18] <piratemurray> so the server load thing is totally normal. cool cool. thanks
[22:18] <piratemurray> is this due to get better in the future?
[22:18] <rye> piratemurray, ok, then this is what beuno suggested, " <beuno> twright, we're hoping to stop fiddling with servers and knobs within the next hour or two "
[22:19] <rye> piratemurray, definitely, the team is now working to make file sync faster
[22:21] <piratemurray> fantastic. thanks for that. btw i really like ubuntuone and the whole cloud concept
[22:21] <piratemurray> great job to everyone involved!
[22:29] <rye> piratemurray, thanks :)
[22:29]  * rye is definitely involved, he is running in circles screaming and shouting about bugs
[22:32] <duanedesign> rye: is  connect = 0  Connect on start?
[22:32] <rye> duanedesign, well, for ubuntuone in lucid... hmmm
[22:34] <rye> duanedesign, i believe this is not used anymore - /usr/bin/ubuntuone-launch
[22:36] <duanedesign> rye: sorry i meant karmic
[22:37] <duanedesign> i thought i had these written down, but cant seem to find them. I dont have a Karmic install anymore to figure it out.
[22:38] <rye> i have
[22:39] <rye> i need to  start my own server farm :)
[22:48] <rye> duanedesign, 0 - always connect, 1 - remember last time, 2 - never
[22:55] <pengudeus> honk
[22:55] <rye> pengudeus, hi
[22:55] <pengudeus> Hello.  :D
[22:56] <pengudeus> I'm having an issue with adding my Computer to Ubuntu One
[22:59] <rye> pengudeus, what is the issue ?
[23:01] <duanedesign> rye: thank you!
[23:03] <pengudeus> Rye: Sorry for the delay
[23:03] <pengudeus> Rye: The instructions say to press the "add computer" button
[23:03] <pengudeus> Rye: But I don't see an Add Computer button
[23:04] <pengudeus> Rye: SIlly question, I know @_@
[23:04] <rye> pengudeus, ok, when you opened ubuntuone from me-menu was ubuntuone page opened in your browser?
[23:04] <rye> automatically i mean
[23:05] <pengudeus> yes, it asked me to sign in, which I did
[23:05] <rye> pengudeus, only to sign in and where have it brought you?
[23:06] <pengudeus> Rye: It takes me to "My Account"
[23:07] <rye> pengudeus, ok, what are the options there, are you able to access Files Notes or you have only one Account tab ?
[23:08] <blistov> So, how far away are we from u1 storing our desktop configuration?
[23:08] <rye> blistov, https://wiki.ubuntu.com/OneConf
[23:09] <rye> blistov, basically community specs
[23:09] <rye> pengudeus, have you subscribed to the service, by the way?
[23:12] <weepe> hi
[23:12] <weepe> I hace question about U1
[23:13] <weepe> have
[23:13] <weepe> I have configuration files in ubuntu one storage
[23:14] <weepe> I installed fresh 10.04
[23:14] <weepe> I logged in to U1
[23:14] <weepe> how I get these files back to my ubuntu from U
[23:14] <weepe> U1
[23:14] <weepe> syncronization works one way only?
[23:15] <weepe> Ubuntu Desktop >> Ubuntu One?
[23:15] <mattgriffin> weepe: it works 2-way... thought you could also grab the config files you want directly from the website (https://one.ubuntu.com/files/)
[23:15] <weepe> hmz
[23:17] <weepe> I put some files to /home/../Ubuntu One folder .. these were sycnronized to server but files what I had allready there didnt syncronize back to my ubuntu
[23:17] <mattgriffin> blistov: that's 1 possible option in the future. i think there's a bug reported for that already and we probably categorized it in our wishlist
[23:17] <mattgriffin> weepe: hmm
[23:18] <pengudeus> Rye: Yes.  I've subscribed to the free service.
[23:18] <weepe> U1 preferences show that Im connected and Syncronization is complete...
[23:18] <mattgriffin> pengudeus: sorry... Rye had to go. it was pretty late for him.
[23:18] <pengudeus> matt: No problem.
[23:19] <weepe> I uploaded these files when I had 9.04
[23:19] <mattgriffin> weepe: there's a terminal command that you can use to get more info on the sync status. open a terminal and type 'u1sdtool -s'
[23:19] <weepe> sry
[23:19] <weepe> 9.10
[23:20] <mattgriffin> weepe: ah
[23:21] <mattgriffin> weepe: there should be any problem with uploading them from a 9.10 machine and syncing to a 10.04 machine
[23:26] <blistov> so, why did the u1 tray go away?  Everyone clearly wants it back... :)
[23:28] <weepe> hmz
[23:28] <weepe> disconnected couple of times and reconnected and now Im getting them
[23:30] <mattgriffin> blistov: it was a larger design decision to remove those type of icons and indicators... the tray can get quite long. we know people still need better indication of their sync status so we're going to work on it a bit for 10.10
[23:30] <mattgriffin> weepe: great!
[23:32] <blistov> mattgriffin, so right now all my machines are having problems syncing, and its rather difficult to figure out which are synced and which are not.  Still having some server issues?
[23:32] <duanedesign> blistov: what desktop configuration files would you like to see synced?
[23:32] <mattgriffin> blistov: yeah. it's a bit rocky with all of the new users from the official launch today... we're working on it. sorry for the problems
[23:33] <mattgriffin> duanedesign: ohh... good question :)
[23:33] <blistov> duanedesign, most importantly, empathy, ff, and evolution settings.
[23:34] <blistov> duanedesign, though I'd really like to just see u1 integration, and I'd drop all my .files in there and symlink back.
[23:34] <mattgriffin> blistov: what aspects of ff?
[23:34] <duanedesign> I have an application that i have been working on. Currently it stores dpkg selections and some dot files like .bashrc .emacs .vimrc etc
[23:34] <mattgriffin> blistov: same question for evolution
[23:34] <blistov> mattgriffin, well right now, just plugins, as my plugins already do what oneconf would normally do.
[23:35] <mattgriffin> blistov: hmm... plugins. we hadn't considered that but it's an interesting idea
[23:35] <blistov> mattgriffin, so.. FF - history, bookmarks, passwords, and plugins would be great.  Evolution - settings only. don't need4GB of mail :)
[23:35] <mattgriffin> blistov: i can see how it would make life easier at times
[23:35] <mattgriffin> heh
[23:36] <blistov> mattgriffin, for most people, i suspect plugins are mandatory.
[23:36] <blistov> I've built lots of scripts to keep all my stuff in sync, but ultimately it requires cooperation from upstream devs.
[23:36] <blistov> ... actually, maybe not anymore, as long as the application saves everything on the fly, instead of at close time.
[23:37] <mattgriffin> blistov: we looked into passwords and keys during UDSLucid but dropped it b/c it seemed really difficult and we had quite a full plate. it's a good thing to continue to investigate though.
[23:37] <blistov> mattgriffin, I'd love to start this project, but I really need to learn a more robust language first :)
[23:37] <mattgriffin> :)
[23:38] <blistov> In my perfect world, I'd be listening to some music, while browsing a web page, and talking to someone via IM, on my desktop.  I'd then grab my tablet or phone and walk away, fully expecting to open my mobile device and it'd be exactly where I left my desktop.
[23:38] <blistov> oh, .. FF - tabs :)
[23:38] <duanedesign> blistov: +1
[23:39] <blistov> It'd be great if we could sync application state as well.  ie: empathy converation with mom open here.  sync it to my tablet.
[23:39] <blistov> pick up my tablet and leave, and my music continues on the tablet :)
[23:39] <eeebuntu> hey, how to connect my ubuntu 10.04 machine on ubuntu one?
[23:39] <blistov> All individually very easy, but tying them together and standardizing is the fun part :)
[23:40] <blistov> Anywho, I gotta go and because I haven't invented a universal sync, my irc won't be coming with me (yet) :(
[23:40] <duanedesign> i started a project for what i was working on. After reviewing the OneConf blueprint i have been reworking it a bit. https://launchpad.net/stipple
[23:41] <duanedesign> blistov: have a nice day
[23:41] <duanedesign> eeebuntu: hello
[23:41] <eeebuntu> hello
[23:41] <eeebuntu> hey, how to connect my ubuntu 10.04 machine on ubuntu one?
[23:41] <duanedesign> eeebuntu: have you signed up for one of the subscriptions yet
[23:41] <eeebuntu> huh?
[23:41] <blistov> duanedesign, mattgriffin, if you guys get this started, I've got tonnes of input from the past couple years of experience.  I'd be more than happy to throw down/test ideas.
[23:41] <blistov> I'm out.
[23:42] <eeebuntu> duanedesign: huh?
[23:42] <eeebuntu> duanedesign: huh? what does that mean?
[23:43] <duanedesign> eeebuntu: you go to one.ubuntu.com and pick either the 2GB or 50GB servioce
[23:43] <duanedesign> service*
[23:43] <duanedesign> https://wiki.ubuntu.com/UbuntuOne/Tutorials
[23:44] <eeebuntu> i have 2gb
[23:44] <eeebuntu> duanedesign: what next
[23:44] <eeebuntu> honk
[23:45] <eeebuntu> duanedesign: what next
[23:45] <duanedesign> ok
[23:46] <duanedesign> eeebuntu: after that when you launch Ubuntu One from the Me Menu you will be prompted to add your computer
[23:46] <eeebuntu> duanedesign:not happining
[23:47] <duanedesign> ok
[23:47] <duanedesign> try this
[23:47] <duanedesign> eeebuntu: close the Ubuntu One window and open a Terminal (Appllications > Accessories > Terminal)
[23:47] <eeebuntu> ok
[23:48] <eeebuntu> duanedesign: ok
[23:48] <duanedesign> run the command  u1sdtool -q; killall ubuntuone-login
[23:48] <duanedesign> after that you can try to open Ubuntu One again
[23:48] <duanedesign> and it should open a browser window
[23:50] <eeebuntu> duanedesign: thanks! it works!
[23:50] <duanedesign> eeebuntu: great!
[23:50] <eeebuntu> duanedesign: meet me in a private chat.
[23:51] <eeebuntu> never mind
[23:53] <eeebuntu> duanedesign: NEVER MIND