I think this article brought up some good points about how lack of empathy in our society has become a crisis, and it needs to become a focus of our society to increase the level of empathy that people have for one another. Large swaths of society have fallen under the "just world" fallacy and think people deserve what they get, somehow through whatever choices they made, and then accordingly believe that it couldn't possibly happen to them because they wouldn't make these choices. That makes it easy for them to dismiss those upsetting situations and not show any caring for those suffering. These attitudes need to be combatted. 