text: Iâ€™m not sure if I accidentally bend the phone when I installed the shell,  or, if I got a defective glass protector that messes up the touch sensor. Well, yesterday was the worse day, keeps dropping calls and ghost pressing keys for me when I was on a call.  I got fed up, so I removed the screen protector, and so far problems have not reoccurred yet. Iâ€™m crossing my fingers that problems indeed solved.\n\n\n\n### Other Answer\nthank you so much for this post! i was struggling doing the reset because i cannot type userids and passwords correctly because the iphone 6 plus i have kept on typing letters incorrectly. I have been doing it for a day until i come across this article. Very helpful! God bless you!!\n\n\n\n### Other Answer\nI just turned it off, and turned it back on.\n\n\n\n### Other Answer\nMy problem has not gone away completely but its better now i changed my charger and turned off prediction ....,,,now it rarely happens\n\n\n\n### Other Answer\nI tried all of the above. I then turned off my home cleaned it with isopropyl alcohol 90%. Then I baked it in my oven on warm for an hour and a half over foil. Took it out and set it cool completely on the glass top stove. Then I turned on and it worked.\n\n\n\n### Other Answer\nI think at& t should man up and fix your phone for free!  You pay a lot for a Apple they should back it.  I did the next 30 month payments and finally have it paid off in June.  My iPad sept.  Looking forward to a almost 100 drop in my phone bill!  Now this crap!!! Really\n\n\n\n### Other Answer\nIf your phone is JailBroken, suggest downloading a virus.  While all my symptoms were similar, there was indeed