Boot pc with ERD Commander cd and restore missing or corrupt files. If it is a black screen (not blue) ensure there is no Floppy disk in the drive.  If this results in an unsuccessful resolution, submit a Service Request (utilize Affected User field in the Service Request)
PC zaženite s CD-jem ERD Commander in obnovite manjkajoče ali okvarjene datoteke. Če vidite črn zaslon (ne moder), preverite, da ni v pogonu slučajno ostala disketa.  Če s tem ne rešite problema, predložite storitveni zahtevek (uporabite polje Obravnavani uporabnik v storitvenem zahtevku).