Without prejudice to Article 10, railway undertakings and ticket vendors offering transport contracts on behalf of one or more railway undertakings shall provide the passenger, upon request, with at least the information set out in Annex II, Part I in relation to the journeys for which a transport contract is offered by the railway undertaking concerned.
Na zahtevo potnika prevozniki v železniškem prometu in prodajalci vozovnic, ki v imenu enega ali več prevoznikov v železniškem prometu ponujajo prevozne pogodbe, brez poseganja v člen 10 zagotovijo vsaj informacije, določene v delu I Priloge II v zvezi s potovanji, za katera zadevni prevoznik v železniškem prometu ponuja prevozno pogodbo.