5% of enterprises with web sales to other EU Member States were faced with high costs of delivering or returning products, while 2% of enterprises experienced the following difficulties: difficulties related to resolving complaints and disputes, difficulties due to the need to adapt product labelling for sales to other EU Member States, and restrictions from business partners to sell to certain EU Member States.
5 % teh podjetij se je v zvezi s spletno prodajo spopadalo z visokimi stroški dostave ali vračila izdelkov. Nekaj teh podjetij (po 2 %) pa je pri spletnem prodajanju v druge države članice EU imelo težave v zvezi z reševanjem pritožb in sporov, zaradi prilagoditve označevanja proizvodov pri spletni prodaji drugim državam članicam EU in zaradi omejitev, ki so jim jih pri prodaji v določene države članice EU postavili poslovni partnerji.