In this context, each Member State shall define the concept of vulnerable customers which may refer to energy poverty and, inter alia, to the prohibition of disconnection of gas to such customers in critical times.
V tej zvezi vsaka država članica opredeli pojem ranljivih odjemalcev, ki se lahko nanaša na pomanjkanje energije in, med drugim, prepoved odklopa plina za te odjemalce v času krize.