There are gaps in availability of online information and procedures, lack of quality of the services, low awareness of the online offer, problems with findability and lack of accessibility of the services for non-national users remain a major issue.
Vrzeli v razpoložljivosti spletnih informacij in postopkov, slaba kakovost storitev, slabo poznavanje ponudbe na spletu, težave z najdljivostjo in slaba dostopnost storitev za nenacionalne uporabnike ostajajo pomembno vprašanje.