If a user’s e-mail address, as entered into an Outlook e-mail, cannot be resolved to a SIP address in the Outlook Address Book or through Office Communicator, then presence cannot be retrieved for that user.
Če e-poštni naslov uporabnika, kakor je bil vnesen v Outlookovo e-poštno sporočilo, ne more biti razrešen v naslov SIP v adresarju Outlook ali prek programa Office Communicator, potem za tega uporabnika ni mogoče pridobiti podatkov o prisotnosti.