Innovation is defined as a new or significantly improved product (good or service) or a new or significantly improved business process that has been introduced on the market (product) or that has been brought into use in the enterprise (process).
Inovacija je opredeljena kot nov ali izboljšan proizvod (izdelek ali storitev) ali poslovni proces, ki se bistveno razlikuje od prejšnjih proizvodov ali procesov v podjetju, in jo je podjetje dalo na voljo potencialnim uporabnikom (proizvod) ali preneslo v uporabo (proces).