a touch operated user interface having tactile feedback for use in connection with a universal remote control or universal remote control with cordless phone functionality is shown in fig . 13 . surface features are provided as part of or as an overlay to a touchable face area of the user interface in order to assist the user in locating key positions and / or to provide positive indication of key activation . the overlay is placed over a flexible electroluminescent panel that provides a lighted indication and a plurality of dome switches that function as keys .