an extension or accessory to a real - time , online virtual collaboration session , meeting and messaging system , which scans a participant &# 39 ; s contact list for partially complete contact records , accesses an administered contact information store such as a corporate personnel contact database , and completes the partially complete records in the participant &# 39 ; s contact list . this enables each participant in such an online meeting or conversation to rely upon his or her contact list to contain a consistent level of information regarding each participant in previously conducted meetings and conversations , avoids the entry of inaccurate and deceptive participant information into the contact list , and allows for reliable communication to the members of a participant &# 39 ; s contact list .