an equipment recovery system receives data relating to leased property and associated lease accounts . the system provides lessees with interactive messages that enable them to make payments or payment commitments . lessees may also make arrangements to return the property or surrender them to retrieval agents . messages may be left for lessees , enabling them to contact the system or a call center to remedy delinquent payments or arrange return of the property . the system sends interactive messages to agents of lessors enabling them to : check delinquency or payment status ; accept payments ; make arrangements for the retrieval of the property ; or report the outcome of a retrieval attempt . contact between the system and either the lessee or the agent may be recorded and data received may be stored and reported .