a bakery - cafe is arranged and operated in a manner that allows a customer to experience the making of artisan bread . from a customer area , the customer is able to view the mixing , shaping , and scoring of dough used in baking artisan breads , the baking of the dough , and the resulting baked artisan bread product . the mixing , shaping , and scoring of the dough occurs in a fresh dough facility that is located behind a partial - wall adjacent to the customer area . the partial - wall has a transparent portion through which activity in the fresh dough facility is generally visible . the partial - wall is further limited in height to allow conversations between a customer in the customer area and a baker within the fresh dough facility .