a method of allowing a telephone network user to initiate a call feature request during an in - progress call using a conventional touch tone telephone with a telephone handset and conventional touch tone telephone keys . the method includes receiving and recognizing a touch tone signal resulting from the user pressing one or more of the telephone keys , recognizing a user spoken predetermined voice command , then interpreting the touch tone signal and voice command as a request for a call feature . the call feature is then provided in accordance with the request .