a system and method for generating actions utilizing predefined commands within a communications network comprises predefined commands called symbol commands . these are character strings entered into an internet platform during an internet protocol session . the method and system can be used via the internet and is well - suited for mobile use . in addition , utilization of keywords and alpha - numeric or other character symbols to form symbol commands allows for complex command structuring . a search process is used in combination with a symbol command and a symbol command directory to identify specific goods and services , or related symbol commands . in addition , a platform performs specific predetermined actions in response to the symbol command such as making product purchases or providing services such as location - based services , coupon delivery or travel ticketing . the symbol command structure and internet platform will also utilize identification information associated with an individual user . furthermore , the platform may implement a response using location information associated with the user from the country code , area code or prefix code of a user &# 39 ; s telephone number , or use gps location information associated with the user &# 39 ; s internet device . the symbol command system and method provide an improved form of access to products and services via the internet .