setting up management and monitoring programs on one or more servers is simplified . when a pre - selected monitoring / management vendor is to be used , a general - purpose agent is installed after the vendor agent is installed and can determine the contents of the server , then manage additional setup for the vendor agent , such as configurations , best practices , and license management . when the user has not yet determined which vendor or vendors to utilize , a vendor - neutral agent will determine the contents of the server and can then choose between various vendor programs , utilizing weightings according to the strengths and weaknesses of each vendor , as well as user preferences , to determine the best vendor or vendors to select . any needed vendor agents are then downloaded by the vendor - neutral agent and installed . the vendor - neutral agent also includes the capabilities of the general - purpose agent and manages other setup needs , such as configurations , best practices , and license management .