 <p>As a bug-tracker, I am using <a href="http://www.mantisbt.org/" rel="nofollow noreferrer">Mantis</a> :</p> <ul> <li>it is not too hard to use (our clients are using it OK, even if they are not programmers) </li> <li>it does the job ; tracking bugs, at least, with what functionnalities you could expect</li> <li>it is written in PHP, which is great if you are yourself working with PHP : it means you already have servers that can host it, and that you will know how to solve problems if you encounter some (that's one of my problems with Trac : I don't know anything about Python, to, when there's a problem, I'l literally stuck... )</li> <li>also, if you take a look at their <a href="http://www.mantisbt.org/blog/" rel="nofollow noreferrer">blog</a>, you will notice there have been some new versions this years, which means it's still under development <em>(which is better than using an old tool noone cares about anymore ^^ )</em></li> </ul> <p>There's a <a href="http://www.mantisbt.org/demo/my_view_page.php" rel="nofollow noreferrer">demo available</a>, btw.</p>