Article in English: Some companies only allow employees to release basic information such as employment tenure. Some may only allow for written references. Confirming your company’s reference policy can help ensure that you provide the best possible verbal reference. If an employee or colleague asks you to give her a reference, make sure you can positively accept the request. If you have had a good experience with the person and can support her application, then offer to provide a reference with the potential employer.  Don’t offer to serve as a reference if you cannot say something positive about the person. You don’t want to subvert her chances of getting the job.  Only agree to speak to a potential employer if you’ve worked with the person for a while. It may be difficult to answer questions about a person or her skills in a few months.  Make sure that you are the appropriate person to provide the reference, which may require checking with your boss or the company’s policies on references. You’ll need some basic information from the person about the job for which they’re applying and any other relevant data that you should know.  Request information about the candidate’s potential job and an updated resume. You may even want an assessment of how she thinks she contributed to your company or projects and how she could benefit her new workplace.  You should also collect any information pertinent to the person’s job for you such as performance reviews.  Consider reading through your correspondence with the person to get an assessment of their professionalism and how they work. You can also use performance reviews for this purpose. Most verbal references are provided by phone and you’ll want to schedule a time to speak with the candidate’s potential employer. Setting aside a specific time to discuss the candidate can help ensure that you are able to give a comprehensive, professional, and positive reference.  Either have the candidate give your contact information to the potential employer or ask the candidate for the appropriate...

Summary in Indonesian:
Periksalah kebijakan perusahaan menyangkut referensi verbal. Setujui permintaan untuk memberikan referensi verbal. Mintalah informasi tentang karyawan tersebut untuk digunakan sebagai bahan referensi. Jadwalkan percakapan telepon. Buatlah catatan untuk referensi telepon. Jawab semua pertanyaan secara lengkap dan jujur. Gunakan kata-kata dan kalimat yang positif dan deskriptif. Hindari subjek yang bersifat pribadi. Akhiri referensi verbal.