Article in English: As stated, some people have issues that may need addressing. A friend who's chronically late on bill payments could use some guidance. A co-worker who's consistently late for meetings may need to work on time management. However, feedback is very different from criticism. When addressing an issue, focus on suggestions you can make to help another person improve. This is more effective than simply criticizing. People tend to respond better to productive statements, offering them feedback and encouragement, over flat-out criticism.  Let's return to an earlier example. Your boyfriend always forgets to pay his phone bill on time each month. This leads to unnecessary stress and is starting to affect his credit rating. You may be inclined to say something like, "Why can't you pay more attention to bills?" or "Why don't you just remember when it's due?" This may not be helpful. Your boyfriend already knows he needs to be more conscientious but, for whatever reason, is struggling to do so. Instead, provide feedback rooted in praise that works towards a solution. Say something like, "I love that you're trying to be more responsible. Why don't we get you a big calendar from the Staples downtown? When you phone bill comes, you can write down when it's due." You can also offer to help in any way you can. For example, "I can remind you to write down when the bill's due each month." Inefficient communication often results in heavy criticism. If you're not telling someone what you want, that person cannot be expected to know. Make sure to ask for what you want in a direct, respectful manner. This will eliminate the need for criticism down the road.  Say your boyfriend always forgets to wash utensils after using them. Instead of letting your anger over this pile up, which could result in your criticizing later, address the problem right away.  Be respectful when addressing the problem. Do not say, "Stop putting dirty forks in the sink. It drives me crazy. Just wash them." Instead, try something like, "Can you please work on...

Summary in Indonesian:
Alih-alih mengkritik, cobalah memberikan umpan balik. Sampaikan keinginan Anda dengan lugas. Gunakan ujaran “Aku”. Pertimbangkan perspektif orang lain. Cari solusi yang akan menguntungkan kedua belah pihak.