杜绝会让问题恶化的行为。 了解问题的症结。 站在对方的角度看问题。 让对方感受到被尊重，可以掌控局面。 将问题摊出来讲。 找寻共赢的方法。

I'm interested in that, but I only have a few mins. Can you give me at most the first 500 characters of a detailed explanation in English about that?
When you're having a problem with someone, first try talking to a person you trust; whether it's a significant other or just a friend, sometimes it's easy to do things that make the problem worse before you have the chance to make them better.  For example, if you're having a fight with your girlfriend because she thinks you cheated on her (even if you didn't), don't make the problem worse by spending a lot of time out being social with other girls. This will only make you look worse and make it