A text in English: The issue started on January 1st when dozens of local residents started complaining to the Obanazawa Post Office that they hadn't received their traditional and regular New Year cards.
The same text in Chinese (Simplified):
该问题从 1 月 1 日开始，当时数十名当地居民开始向奥巴那泽邮局 (Obanazawa Post Office) 投诉，称他们没有收到传统和定期寄送的新年贺卡。