Ask a few gentle questions to get your friend talking and opening up about what's wrong. If you have some idea, you can be specific, but if you don't, just say something like, "Want to talk?" or "What's going on?"  Don't push. Sometimes, just sitting there and being quiet is enough for letting someone talk if they don't want to. If your friend doesn't want to talk about it, don't make them. Follow up in a few days if your friend doesn't want to talk. Make plans to get lunch and say, "How you been?" They might be more willing to talk at that point. . If your friend starts talking, be absolutely quiet and focus on them. Don't say anything. Don't interrupt to try to sympathize, or start telling your own story to try to relate to their miseries. Just sit quietly, look at them, and allow them to talk. This is what your friend needs the most during a time of grief.  Make eye contact. Look at your friend sympathetically. Put your phone away, turn the TV off, and ignore everything else in the room. Lock in and listen. Nod along to show that you're listening, and use non-verbal cues to be a good listener. Sigh during the sad parts, smile during the funny parts. Just listen. If your friend slows down, one way to keep them talking is to summarize what they've said and try to put it in your own words. Hearing it back can be a good part of the healing process for some people. If your friend is going through a break-up and talking about everything the ex did wrong, say, "Sounds like your ex wasn't really committed in the first place." Fill in the blanks for them to help the grieving process move forward.  You can also use this if you're unsure exactly what they mean. "Let me see if I'm getting this straight: you're angry with your sister because she borrowed your astronomy books without asking?" Avoid playing down their problem if it seems small to you. It may be more upsetting to them than you think. Don’t try pretending you know what they’re going through if you haven’t been in a similar position. Lots of people,...

How would you rephrase that briefly using Chinese?
鼓励他们说出来。 倾听。 总结并肯定他们所说的话。 不要试图解决问题。 谈论其他事情。