Làm cho người nghe cảm thấy thoải mái. Nói một cách rõ ràng. Phát âm rõ ràng. Tập trung khi bạn lắng nghe và đảm bảo nét mặt của bạn thể hiện sự thích thú. Làm cho giọng nói trở nên thú vị.

Given the above summary, write a detailed text in English for it.
You want to do this before launching into your conversation or presentation. It can help sometimes to begin with a favorite anecdote. This helps the listener identify with you as someone who acts like them and has the same everyday concerns. It is important to deliver your message clearly and unambiguously so that the message comes across in a way that every listener can understand. Your words are remembered because people instantly understand what it is that you are saying. This requires delivering your words distinctly and using simpler words rather than more complex ones. The goal of articulate communication is to be clear, concise and relevant. . Speak at a volume level that is guaranteed to be heard and that doesn't come across as too quiet or disengaged. Take special care to properly enunciate key points so that you avoid any kind of misunderstanding. If mumbling is a defensive habit that you have fallen into due to fear of communicating, practice your message at home in front of the mirror. It is sometimes best to discuss what you want to communicate with those you feel comfortable with. This helps solidify the message in your own mind. Be aware that any practice or refinement of your wording will help you to build confidence. Listen actively. Remember that communication is a two-way street and that while you are talking, you are not learning. By actively listening, you will be able to gauge how much of your message is getting through to your listener(s) and whether or not it is being received correctly or needs to be tweaked. If your audience appears to be confused, it is often helpful to ask the listener(s) to reflect back some of what you have said, but in their own words. This can help you to identify and correct mistaken views of what you have intended to communicate.  Validate people's feelings. This will encourage them to open up, and help them feel better if they're upset. A monotone is not pleasing to the ear, so good communicators use vocal color to enhance communication. Norma Michael...