Hãy tập trung vào họ thay vì vào bản thân bạn. Hãy cẩn thận với những câu nói sáo rỗng nghe có vẻ nhàm chán và không thật sự hữu ích. Luôn giữ thái độ lạc quan, và ngăn chặn suy nghĩ tiêu cực. Đề nghị các giải pháp để họ có thể cải thiện tình hình. Chấp nhận rằng có thể người bạn đó sẽ không nghe theo.

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Although it’s okay to share your own experiences if you think they will convey empathy or help your friend, you should keep the focus squarely on the friend, not you. So resist the urge to regale them with stories about how you went through something worse.   Don't try to one up them on their problems by throwing in your own problem. Maybe you are being stalked at night by a killer clown wearing sunglasses. But this is the time to be focusing on your friend's problem like their spouse or career or whatever they are going through.. That doesn’t mean you can’t find common ground by reminding them of a personal experience you had that was somewhat similar and that you overcame. But resist the urge to imply you know exactly how they feel because every situation is unique, and keep your own stories to a minimum. We’ve all heard such clichés: “I understand how you feel” (even though you really don’t) or “it could be worse” when they feel absolutely awful. Instead of clichés, speak from the heart in a way that is individual to their experience.   Friendship is all about knowing how to use honesty effectively. When a friend is going through a hard time, you have to evaluate the situation and process  through your own personal view. Put yourself in your friend’s place, and feel the emotions they are going through. Say you are sorry for them, and let them express their feelings wholly. Avoid clichéd advice for situations, as they might think you don’t really care and might become sadder. Be realistic. Don’t say “it’s okay” if it’s really not. Instead, offer inspiration. Reprimanding friends by saying things like “I told you you should have done this sooner” or “how many times did I tell you that?” is going to make them hurt more. By the time the conversation is over, you would be sorry you said anything.  If a friend is repeating a negative pattern, you can quietly point this out by offering positive suggestions for how they can make a change rather than framing the point in blaming, negative language. Don’t be...