General Manager: Fast and accurate processing of orders is a key business  In order to increase profits, we should process customer orders electronically rather than continue to use manual methods, because the orders can directly reach the company's relevant business departments  Chairman: If we process orders electronically, we will definitely lose money  Because most customers like to process orders by dealing with people
If we switch to electronic methods, our business will lose its human touch and it will be difficult to attract more customers
Will switching to electronic processing of orders be detrimental to maintaining the human touch of the business?