Defensive public relations refers to the relationship activities carried out by timely adjusting the organizational structure, products, policies or operating methods to adapt to changes in the environment and public requirements when the organization has difficulties in coordinating with the external environment and the relationship with the public shows signs of friction.
According to the above definition, which of the following is defensive public relations?
A company made a timely public apology through the media for the negative impact caused by its vice president's improper remarks, and obtained the public's understanding