The excessive paperwork used to process claims at Brakeland Insurance Company, not the increase in accident claims involving privately owned cars, is responsible for the declining profits at Brakeland since the appointment of its new CEO
Sterling Auto Insurance Company has seen a similar increase in accidents among its insured vehicles, but while Brakeland' s profits have decreased, Sterling' s have increased in the same time period
Brakeland is experiencing a decrease in corporate insurance claims that have to be paid.