Musician: Some fans enjoy dancing in front of the stage, while others like to listen from a distance  The best music venues offer a mix of standing room and seats  If a suitable mix is impossible, then it' s always best for the venue to be standing room only
Our band will never play at a concert hall without at least some standing room
Lawyer: Some clients enjoy written updates, while others prefer to be updated on the phone. The best lawyers adapt to their clients' needs. If a client's preference can't be discerned, then it's always best to first call and then follow up with written notice. I highly prefer talking on the phone.