Crisis public relations: refers to the management activities in which government departments, social groups or enterprises take various countermeasures in an organized and planned way to avoid damage or reduce damage in the face of emergencies that may cause serious consequences, so as to gain public understanding.
public relations?
After the rumor that the answer sheet of the college entrance examination was switched was revealed in a certain place, the local government quickly set up a joint investigation team, published online the operation rules of the college entrance examination, invigilation, marking and other links, and promptly released the progress of the investigation. The public gradually calmed down, and finally found out that the rumor was completely false