Crisis public relation refers to a series of self-rescue actions taken by an enterprise in response to a crisis caused by mismanagement, peer competition or even malicious sabotage or the influence of special external events, including eliminating the influence and restoring the image.
According to the above definition, which of the following is a crisis public relation?
After a chain store of a large catering group was exposed due to poor sanitation, the leader of the group apologized to the public through the media and took this opportunity to issue new corporate sanitation management standards