text: Bill: different cleaning lady today cause the other one is ill. The new one does not know how to use the washing machine so they will do the washing on Monday
  Al: is she though?
  Bill: what do you mean?
  Al: nobody showed up?
  Bill: were you home all day?
  Al: Kiara was and says nobody came
  Bill: I'm gonna call the agency to find out what's going on
target: Bill will call the agency to find out about the cleaning lady.