text: Ralph: I've got a problem, Ted.
  Ted: No kidding! So, what's new?
  Ralph: You're so fucking funny, Ted.
  Ralph: Must be hard being so funny.
  Ted: Got to live with that:(
  Ted: So, what's the problem?
  Ralph: It's this bloody printer again.
  Ralph: I think it doesn't like me.
  Ted: It might be so, I'm afraid.
  Ralph: Come on.
  Ted: OK. What did you do?
  Ralph: Nothing unusual. Just trying to print a few pages.
  Ted: From your desk PC or somewhere else?
  Ralph: Form my comp.
  Ted: And what happens?
  Ralph: When I click print nothing happens.
  Ted: Do you get any message on your screen.
  Ralph: Yeah, I do. It's: Printer not installed.
  Ted: Which printer did you choose?
  Ralph: What do you mean choose? Just clicked: Print.
  Ted: Give me 5 minutes. I'll come over.
target: Ralph has a problem with the printer. Ted will come over to him in 5 minutes to help.