text: Sophie: Hi love, you might get a surprise when you get home!
  Tom: ooh, sounds fun, it must be my lucky day!
  Sophie: No, nothing like that! We had some very heavy rain earlier and I heard a dripping sound, rushed into the kitchen and saw plaster and paint falling, then half the ceiling collapsed!
  Tom: you mean, the bit I fixed before! Bugger! 
  Sophie: bugger indeed! Well, I stuck a bucket under it, but obviously it needs fixing ASAP. Do you have a number or should I ring your mum?
  Tom: yes, ring my parents, they usually have that kind of thing on hand.
  Sophie: Will do! Bloody typical, isn't it?Just when the washer and drier have broken too!
  Tom: God, I know, these things always happen in 3s, my nan always said.
  Sophie: I'll ring now, see you later. It's fish pie for tea.
  Tom: Oh great(!). See you afterwards.
target: Half of the ceiling collapsed in Sophie's and Tom's kitchen and it needs fixing ASAP.