text: Ursula: Craig, come down and let me in will you, this bloody key doesn't work!
  Craig: Oh sorry, I bet I accidentally locked it when I saw to the pizza delivery earlier.
  Ursula: Well, hurry up, cos I'm bloody freezing out here!
  Craig: Coming now!
target: Ursula is unable to open the door, because the key doesn't work. Craig will come down and help her.