text: George: If the problem is not solved soon, i will want you to return me the money for the card
  Thomas: This problem is easy to solve
  George: Ok, it would be awesome, because i really don't know how to make my card work
  Thomas: You need have the same information of ESNCARD.ORG
  George: I do have. this is why I don't know where the problem is. I even checked it now a few times
  Thomas: Check if you have the same home university
  George: Yes, all is the same
  Thomas: Then check if you don’t add names you should have the name in same way of esncard
  George: Yes all is the same. It is beeing rejected all the time
  Thomas: Yesterday I solved the same problem that you have for two girls. The problem was the names and the university
target: George has a problem with his esncard and demands a refund if Thomas won't fix it. Although all the information on the card is the same as at ESNCARD.ORG, it doesn't work.