text: Carol: do you ever shop online?
  Michelle: yes I do!
  Carol: i just got a sweater and i think it may be too big
  Michelle: buying clothes online is always a risk
  Carol: i know!!! i'm having buyer's remorse.
  Michelle: lol
  Carol: what if it's too loose?
  Michelle: you can always return it
  Carol: that sounds like a big hassle
  Michelle: it is a hassle, i've had to do it a couple of times
  Carol: i shouldn't have ordered it!!!
  Michelle: if it's too big you can always run it on the dryer and it'll shrink
  Carol: wow, that's true! you're a genius
  Michelle: I sure am
target: Carol can shrink the oversize sweater in the dryer instead of returning it.