text: Elisabeth: Hi, Sophie, do you know who is the person responsible for our Cigna insurance?
  Sophie: I am!
  Elisabeth: Great! I am flying to the US for two weeks and I wondered if we are covered there.
  Sophie: Right. Theoretically you're covered everywhere in the world but the US is a special case
  Elisabeth: So what should I do?
  Sophie: Actually in this situation you have to contact Cigna yourself.
  Elisabeth: Should I call the number on the card? The one in Belgium?
  Sophie: Yes, I think so. Let me ask Micheal, just to be sure.
  Sophie: Yes, call them and explain everything.
  Elisabeth: I will. Thanks a lot. Have a good weekend.
  Sophie: you too!
target: Sophie is responsible for Cigna insurance. Elisabeth is flying to the US for two weeks, and she is not sure whether the insurance covers her there. Elisabeth will follow Sophie's advice, and ask Cigna herself.