text: Alexander: hello neighbour :D
  Bart: hey Alex, what's up?
  Alexander: do you have warn water?
  Bart: Yes, we do. Why? You guys don't?
  Alexander: No... its freaking freezing
  Bart: you should call the maintenance team, go downstairs - the number is on the bulletin board
target: Alexander doesn't have hot water. Bart, Alexander's neighbour, tells him to call the maintenance team.