text: Frank: This is Speedy Repair. I am 20 minutes away and will make our appointed time. Are you at the home?
  Sheila: I am! Glad to hear you're on the way, I've been waiting all day.
  Frank: Yes, we can only schedule a range, but I am now on the way.
  Sheila: Great. See you soon. Just come to the front.
target: Frank from Speedy Repair is on the way and will be at Sheila's in 20 minutes. She's been waiting all day. 