text: Luke: Hi I've just sent you 3 more texts, can you please take a look?
  Ingrid: OK, in 2 hours
  Luke: Oh... I'm afraid we have to close the issue earlier... 
  Ingrid: When do you need it?
  Luke: Like... now? :) ???
  Luke: I mean asap
  Ingrid: But I'm out of office now...
  Luke: Ok I get it... Please take a look asap ok?
  Ingrid: Maybe in 1-1,5h. Please send it earlier next time.
  Luke: Sure, sorry, we've just got it from the authors :(
  Ingrid: I know but I really can't make it in 3 minutes every time, it's the same story every month. I know it's not your fault but please understand me too.
  Luke: I'll talk to the team again. Thank you for your effort Ingrid.
  Ingrid: Maybe Agnes could do it this time?
  Luke: Ok I'm going to ask her now, youre right. Honestly I prefer you to do that because you're just better but maybe she can give us a hand :)
  Ingrid: GLad to read that :)
  Luke: I'll ask her and let you know but you're always my first choice anyway!
  Ingrid: Let me know later. 
target: Luke has sent Ingrid 3 texts to take a look at. Ingrid dislikes that Luke gives her short deadlines each month. Ingrid suggests Agnes do the job this time. Luke will call Agnes and let Ingrid know if she has agreed.