text: Maxine: Hiya, you ok? 
  Maxine: Sorry to bother you after work, do you mind?
  Mel: No not at all, are you alright?
  Maxine: hmm so so, just had this weird thing with Sheila earlier...
  Mel: Oh no, what happened?
  Maxine: well basically, she gave me quite some harsh feedback in my one to one last week, which was kind of alright
  Mel: what about?
  Maxine: well about me having had time off and not doing the handover very well etc
  Maxine: which was kind of true and alright, but now today she said she has put me forward for this course
  Mel: what the support worker training? 
  Maxine: yeah that one, up in Preston
  Mel: right, that's odd
  Maxine: I know right, do you think so as well?
  Mel: that's a total beginners course right? Why did she say she put you forward for it?
  Maxine: she was really vague about it, saying that it would be a good refresher type of thing. 
  Mel: but that's what is offered to new staff, you have been here for ages!
  Maxine: I know, I even did this course or the old version two years ago
  Maxine: It just felt a bit patronising to be honest...
  Mel: do you think she is punishing you for that hassle with the handover last summer?
  Maxine: it feels that way a bit, but that would be mega unprofessional right???
  Mel: yes. what else could it be though? really weird!
  Maxine: I know, I don't really know what to do now...
  Mel: Maybe have another word?
  Maxine: Ugh I don't really fancy that, maybe I should just go.
  Mel: do you want me to have a word? 
  Maxine: That would be great, but I don't want to drag you into this really...
  Mel: I can do a bit of subtle fishing though?
  Maxine: that would be great, if you wouldn't mind.
  Mel: no worries, catch me tomorrow, we'll have a coffee. Don't worry too much, ok?
  Maxine: thanks, you're the best! 
target: Maxine got some harsh feedback and has to do a beginners course which is offered to new staff. Mel will talk to Sheila about it.