text: Jess: Good afternoon! The end of the month is tomorrow! Please kindly upload the receipts by midnight CST
  Ryan: All done, Jess, thank you for the reminder!
  Paul: I apologize for the inconvenience, is it possible to get an exception/extension?
  Jess: Paul, I can do one day only, the system shuts down automatically and myself, I only have 24hrs to submit corrections. 
  Paul: Much appreciated, that will help me greatly, thank you.
target: The receipts must be uploaded by midnight CST so Jess can have time to correct them. Paul gets a one day extension.