text: Josh: Hey Josh, it’s me again 😊
  Alexandra: Do you know if the copy shop at our university is any good? I need to print some important stuff.
  Josh: Well, I guess it’s not. They've screwed up my BA thesis…
  Alexandra: Tell me more
  Josh: They’re fucking terrible. I had to bloody argue with them. They didn’t want to accept my complaint. Terrible! Keep the fuck away from them!
  Alexandra: Lol :D Did they accept your complaint in the end?
  Josh: Yep but only after I told them they were assholes 😉
  Alexandra: Hahah
  Josh: Fuck. I hate to think about it
  Alexandra: Sorry ‘bout that
  Josh: That’s ok^^
  Alexandra: so, do you think there is a decent copy shop somwhere near?
  Josh: At Charing Cross I guess
  Alexandra: Perfect! Thanks!
  Josh: Nothing
target: Alexandra needs to print some materials. Josh once used the copy shop at their university but he was utterly dissatisfied with their service and argued with them. Therefore he recommends using a shop at Charing Cross.