### Patient: Doctor, lately I've been having some trouble with my ear. I feel like I have fluid in my ear, and there's a constant ringing sound. I've also noticed a lump in my neck.
### Doctor: Based on your symptoms, it seems like you may be experiencing sensorineural hearing loss. It's important to get a hearing test to determine the extent of your hearing loss and the underlying cause. The neck mass may also be related, so we should investigate that as well.