Personally identifiable information (PII) refers to any information that links to an individual. Sharing PII is extremely useful in public affairs yet hard to implement due to the worries about privacy violations. Building a PII retrieval service over multi-cloud, which is a modern strategy to make services stable where multiple servers are deployed, seems to be a promising solution. However, three major technical challenges remain to be solved. The first is the privacy and access control of PII. In fact, each entry in PII can be shared to different users with different access rights. Hence, flexible and fine-grained access control is needed. Second, a reliable user revocation mechanism is required to ensure that users can be revoked efficiently, even if few cloud servers are compromised or collapse, to avoid data leakage. Third, verifying the correctness of received PII and locating a misbehaved server when wrong data are returned is crucial to guarantee user’s privacy, but challenging to realize. In this paper, we propose Rainbow, a secure and practical PII retrieval scheme to solve the above issues. In particular, we design an important cryptographic tool, called Reliable Outsourced Attribute Based Encryption (ROABE) which provides data privacy, flexible and fine-grained access control, reliable immediate user revocation and verification for multiple servers simultaneously, to support Rainbow. Moreover, we present how to build Rainbow with ROABE and several necessary cloud techniques in real world. To evaluate the performance, we deploy Rainbow on multiple mainstream clouds, namely, AWS, GCP and Microsoft Azure, and experiment in browsers on mobile phones and computers. Both theoretical analysis and experimental results indicate that Rainbow is secure and practical.