AbstractAimTo explore nurses’ and nurse assistants’ experiences of providing end‐of‐life care during the COVID‐19 pandemic in Austria, Germany and Northern Italy.DesignA qualitative explorative interview study.MethodData were collected between August and December 2020 and analysed using content analysis. Healthcare professionals (nurses (n= 30), nurse coordinators (n= 6) and nurse assistants (n= 5)) from hospitals (n= 32) and long‐term care facilities (n= 9) in Austria, Germany and Northern Italy were interviewed for this study.ResultsFive main categories were identified as follows: (i) end‐of‐life care involves love and duty, (ii) last wishes and dignity of the patient, (iii) communication with the family, (iv) organizational and religious aspects and (v) personal emotions. Results indicate that more training and guidelines are needed to prepare nurses and nurse assistants for end‐of‐life care during pandemics.Public contributionThis research can help prepare nurses and nurse assistants for end‐of‐life care in pandemics and will be of value for improving the institutional and government health policies. Furthermore, it can be of value in preparing training for healthcare professionals patient–relatives.