The removal of harmful organic dyes from aqueous solutions has drawn the attention of scientists because of the substantial threat they pose to society's worldwide health. Hence, it is crucial to design an adsorbent that is both very effective in removing dyes and has the benefit of being inexpensive. In the present work, Cs salts of tungstophosphoric acid (CPW) supported mesoporous Zr-mSiO2(mZS) with varying extents of Cs ions have been prepared by a two-step impregnation technique. Accordingly, a lowering in the surface acidity modes was observed after Cs exchanged protons of H3W12O40and formed salts immobilized on the mZS support. After exchanging the protons with Cs ions, the characterization results revealed that the primary Keggin structure was unaltered. Moreover, the Cs exchanged catalysts had higher surface area than the parent H3W12O40/mZS, suggesting that Cs reacts with H3W12O40molecules to create new primary particles with smaller sizes possessing inter-crystallite centers with a higher dispersion degree. With an increase in Cs content and thus a decrease in the acid strength and surface acid density, the methylene blue (MB) monolayer adsorption capacities on CPW/mZS catalysts were increased and reached an uptake capacity of 359.9 mg g−1for Cs3PW12O40/mZS (3.0CPW/mZS). The catalytic formation of 7-hydroxy-4-methyl coumarin was also studied at optimum conditions and it is found that the catalytic activity is influenced by the amount of exchangeable Cs with PW on the mZrS support, which is in turn influenced by the catalyst acidity. The catalyst kept approximately the initial catalytic activity even after the fifth cycle.