The paper presents the results of tests on a die insert made of non-standardised chrome-molybdenum–vanadium tool steel used during pre-forging, the life of which was 6000 forgings, while the average life for such tools is 8000 forgings. It was withdrawn from production due to intensive wear and premature breakage. In order to determine the causes of increased tool wear, a comprehensive analysis was carried out, including 3D scanning of the working surface; numerical simulations, with particular emphasis on cracking (according to the C-L criterion); and fractographic and microstructural tests. The results of numerical modelling in conjunction with the obtained results of structural tests allowed us to determine the causes of cracks in the working area of the die, which were caused by high cyclical thermal and mechanical loads and abrasive wear due to intensive flow of the forging material. It was found that the resulting fracture initiated as a multi-centric fatigue fracture continued to develop as a multifaceted brittle fracture with numerous secondary faults. Microscopic examinations allowed us to evaluate the wear mechanisms of the insert, which included plastic deformation and abrasive wear, as well as thermo-mechanical fatigue. As part of the work carried out, directions for further research were also proposed to improve the durability of the tested tool. In addition, the observed high tendency to cracking of the tool material used, based on impact tests and determination of theK1Cfracture toughness factor, led to the proposal of an alternative material characterised by higher impact strength.