Aim:To thematically synthesise adult service users’ perspectives on how UK-based
social prescribing services support them with their mental health
management.Methods:Nine databases were systematically searched up to March 2022. Eligible
studies were qualitative or mixed methods studies involving participants
aged ⩾ 18 years accessing social prescribing services primarily for mental
health reasons. Thematic synthesis was applied to qualitative data to create
descriptive and analytical themes.Results:51,965 articles were identified from electronic searches. Six studies were
included in the review (n= 220 participants) with good
methodological quality. Five studies utilised a link worker referral model,
and one study a direct referral model. Modal reasons for referral were
social isolation and/or loneliness (n= 4 studies). Two
analytical themes were formulated from seven descriptive themes: (1)
person-centred care was key to delivery and (2) creating an environment for
personal change and development.Conclusions:This review provides a synthesis of the qualitative evidence on service
users’ experiences of accessing and using social prescribing services to
support their mental health management. Adherence to principles of
person-centred care and addressing the holistic needs of service users
(including devoting attention to the quality of the therapeutic environment)
are important for design and delivery of social prescribing services. This
will optimise service user satisfaction and other outcomes that matter to
them.