Emergency capability assessment is a complex system with multiple factors, variables and levels. Incomplete and uncertain assess information often occurs during assessment. Based on this, a method combining D-number theory and fuzzy analytic Hierarchy process (FAHP) is proposed to study the emergency capacity of coal enterprises in Longdong area. On the basis of analyzing the limitation of D-S evidence theory, the D-number theory was optimized and improved. According to the principles of systematicness, feasibility, scientificity and timeliness, a hierarchical structure model of enterprise emergency capability assessment was constructed from the perspective of pre-incident, mid-incident and post-incident, which consisted of 4 first-level indicators and 18 s-level indicators. The weight and importance of the assessment index of emergency response capability are calculated by organically integrating the D-number preference relation with the hierarchy structure. Combined with the assessment results of experts, a quantitative analysis and evaluation of the emergency response capacity of a coal enterprise was conducted by using FAHP. The comprehensive score of the enterprise's emergency response capability was 80.45, and the level of emergency response capacity was "good". The research results show that the D-FAHP method has high reliability in evaluating the emergency response capability of coal enterprises, avoiding the impact of uncertain and incomplete information on the assessment results. This can not only effectively identify the weak links in emergency management, but also meet the emergency decision-making needs of enterprises in the emergency state, which has important guiding significance to improve the ability and level of enterprise emergency management.