The COVID-19 pandemic has hit urban areas particularly hard, yet there is a lack of research on the hypothesis that living in more compact cities can provide better support for work and social conditions during the pandemic. This study addresses this gap by examining whether city compactness can mitigate the negative impact of the pandemic on the work and social life of urban residents in Jakarta, Indonesia. The study uses a household phone survey combined with publicly available urban form data. Ordinary Least Squares (OLS) regression, supplemented with a matching technique to address potential selection bias, is employed. The results suggest that living in more compact locations can reduce the disruption to work and social life associated with COVID-19 in urban communities. This positive effect is particularly experienced by males, non-migrants, and individuals from wealthy families.