People management can arguably be considered as a manager’s primary purpose. Teams and individuals perform the day to day tasks that contribute to the operations of the organisation. They need a manager to facilitate the process. In other words, a manager may not have any direct “productive” role within the organisation.

A manager’s team can be considered in this light as the manager’s customers. The manager provides a service to the team which enables them to work efficiently and achieve the goals of the organisation.In order to facilitate the team, the manager needs to:

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